B Clean Carpet Care

Paul and Henry came out to provide an estimate for replacing water treatment equipment, were very helpful and knowledgableI am looking forward to reviewing ACE again after our work is completedToni Garcia was also very helpful and patient as we dealt with some logistical difficulties in implementation of our appoint that were entirely my fault

We called with a problem about our A/C about 2:p.mThey said a tech would be out between and p.mHe arrived around 5:or 6:The actual problem was a burned out compressor fanBut the tech also said the compressor was not performing properly and would not last much longer (it was installed years prior under home warranty)We could replace the fan motor and hope for the best or replace the whole systemWe chose to replace everything (very expensive) which they did the following morningFriendly tech., quick serviceDocumentation of service performed and invoicing needs improvement

Fast, friendly, outstanding service from an exceptional Tech Highly recommend him and
Ace Home Services Fair Pricing

We have been utilizing Ace Air for our PM's and duct cleaning since and they have been exemplary with their professionalism, knowledge, timeliness and work ethicLast week, their field technician, Tim Herring, found our year old air conditioner was no longer efficient and needed too much repair! Tim, with his experience, knowledge and people skills guided my wife and I through the process of buying a new Carrier air conditioner/furnace that would be the most efficient for our homeHe took the time to ensure we understood everything and made us feel comfortable with our decisionWhen it came time for the installers to be involved, Harold, their supervisor, came out to inspect the work area for efficiencies to be gained when the installers came out to complete installationWe knew we were in good hands when the two installers, Justin and Wyatt, turned out just like Tim amd Harold, experienced, pride in their work and company! They worked hard all day, answered our questions, explained what they were doing to improve our cooling and heating in our home through some required modificationsThe result was our home has never been so efficient, huge gains in air movement and a tough situation turned into a good experience for my wife and I, all due to Ace! We would definitely recommend Ace to anyone!

I was very much delighted with Charles B He came to my house to inspect my air conditioner that *** Air had installed about a year ago He was very helpful, polite, and friendly - and made several recommendations that I could use to my benefit I hope he will be able to come for my services again

Called Ace to schedule cleanout of my a/c ductsNice lady named Pamela answered and scheduled for April 11, said she'd call at 7am that day to advise when the techs would arriveSure 'buff, call came at 7am and Pamela said techs were on their way Techs C.Jand Zach arrived shortly thereafter, were very nice, did a terrific job, cleaned up and leftNothing but praise for this company

They purchased a service contract from the company that installed a new system at my homeI had a second maintenance contract on a separate unit not related to the installOne of the new units had a coil leakI was informed that it would take 10-days to get a new coil and labor to installThey recommended a new 10k system which they could have in hoursAnother company had the coil at my house in hours and installed for When I called ACE to schedule my preventive maintenance, they refused because I had a Home Depot systemI informed them that the 3rd unit was not a Home Depot unit and had years left, which they replied that since I had Home Depot units on property and didn't use them for repairs, they would not honor any of the maintenance contractsFrom their reviews, it looks like I dodged a bullet since they seem more interested in selling than maintenance and repair

I am more than pleased with the service I get every year from ACT Home Services and have recommended them to friends and neighbors who have also enlisted their services I wouldn't consider any other source for my air conditioning or plumbing needs

I had a very positive experience with Ace Home ServicesThey reamed the house main drain out on a Saturday, came and spit repaired the pipeThis was an emergency situationThey worked all day and answered all of questions They were patient with a slightly upset homeownerMy insurance adjuster told me they had priced fairly

Responded very quickly, professional technicians very courteous24/really means that someone will call back same day or night

I recently used Ace Home Services to do the annual check on my AC systemsSteve, the technician that was sent out to do the job, was absolutely fabulousHe was professional, curtious and more thorough than any technician I've ever usedI highly recommend Ace for any AC needs

Ryan from Ace Home was a very forthright, honest young man When I discovered my problem was as simple as changing the air filters to cut down on the noise from the exchanges, I told him I felt like an it! He said - no worries! It often happens!

Dear word! Don't try to get anyone after hours to fix your unit! First time we had an issue was during the summer, soon after my father purchase a NEW unitIt was degrees during the day and that evening the unit stopped working! They had NO ONE to service the unit all nightThe house was degrees inside that night....They finally sent a tech to repair the unit the following day around 9am!
Again, this week, the unit stopped workingNO heat in the house! Called in and the response was we will send a tech between and pm7:got a call, the tech was running into trouble and couldn't make itNO ONE is available to come out tonight and fix the unit
Horrible customer service and no dependable after hours support other that an operator telling you someone will get back to you some time today
Ugh.....Should have went with ***!

Shane was great to work with, always kept me posted on all steps of installing a new unit in my rental unit

On time, well organized, complete, and friendlySeemed very professional and well educated on what he does

Stuart, the tech from Ace Home Services, was a pleasure to have work on our placeHighly recommended and a super guy

I prepaid for a preventative maintenance visit I scheduled one and got a call late in the time frame that they were supposed to be at my house and was told they needed to reschedule and the excuse was really bogus I got a call a while later and rescheduled and they gave me the same lie and the same story as to why they couldn't service the unit when I already paid for it They only want to make more money and so they already got my money and they aren't in a hurry to actually do the work I already paid for They are liars and despicable business people They've inconvenienced me twice now and think my time is less important than theirs

Available to help when another AC Company One Hour who refused to do their job, manager wouldn't call back ACE Saved our closing since the home was ready to close escrow and needed to have duct work repaired!! Thank you ACE!!

Skylar L*** and Josh were very thorough and knowledgeable Presented all options to me

I scheduled a regular maintenance check on 6/7, which I had to take the day off work, then I get a call saying they will have to reschedule because of other units being down, I tell them it will have to on a Saturday since I'm not taking off work again They proceed to tell they don't do maintenance on Saturdays but I left them no choice, scheduled for 6/ Waiting around I called to check status they wanted to reschedule again, I asked to speak to a manager, never got a call back, so I called spoke to office manager, she tells me they will be here today, we shall see,