B Clean Carpet Care

They purchased a service contract from the company that installed a new system at my homeI had a second maintenance contract on a separate unit not related to the installOne of the new units had a coil leakI was informed that it would take 10-days to get a new coil and labor to installThey recommended a new 10k system which they could have in hoursAnother company had the coil at my house in hours and installed for When I called ACE to schedule my preventive maintenance, they refused because I had a Home Depot systemI informed them that the 3rd unit was not a Home Depot unit and had years left, which they replied that since I had Home Depot units on property and didn't use them for repairs, they would not honor any of the maintenance contractsFrom their reviews, it looks like I dodged a bullet since they seem more interested in selling than maintenance and repair

I was very much delighted with Charles B He came to my house to inspect my air conditioner that *** Air had installed about a year ago He was very helpful, polite, and friendly - and made several recommendations that I could use to my benefit I hope he will be able to come for my services again

Fast, friendly, outstanding service from an exceptional Tech Highly recommend him and
Ace Home Services Fair Pricing

Paul and Henry came out to provide an estimate for replacing water treatment equipment, were very helpful and knowledgableI am looking forward to reviewing ACE again after our work is completedToni Garcia was also very helpful and patient as we dealt with some logistical difficulties in implementation of our appoint that were entirely my fault

Called Ace to schedule cleanout of my a/c ductsNice lady named Pamela answered and scheduled for April 11, said she'd call at 7am that day to advise when the techs would arriveSure 'buff, call came at 7am and Pamela said techs were on their way Techs C.Jand Zach arrived shortly thereafter, were very nice, did a terrific job, cleaned up and leftNothing but praise for this company

They purchased a service contract from the company that installed a new system at my homeI had a second maintenance contract on a separate unit not related to the installOne of the new units had a coil leakI was informed that it would take 10-days to get a new coil and labor to installThey recommended a new 10k system which they could have in hoursAnother company had the coil at my house in hours and installed for When I called ACE to schedule my preventive maintenance, they refused because I had a Home Depot systemI informed them that the 3rd unit was not a Home Depot unit and had years left, which they replied that since I had Home Depot units on property and didn't use them for repairs, they would not honor any of the maintenance contractsFrom their reviews, it looks like I dodged a bullet since they seem more interested in selling than maintenance and repair

We called with a problem about our A/C about 2:p.mThey said a tech would be out between and p.mHe arrived around 5:or 6:The actual problem was a burned out compressor fanBut the tech also said the compressor was not performing properly and would not last much longer (it was installed years prior under home warranty)We could replace the fan motor and hope for the best or replace the whole systemWe chose to replace everything (very expensive) which they did the following morningFriendly tech., quick serviceDocumentation of service performed and invoicing needs improvement

I was out of town and old mother was at home by herselfI called with air condition issuesI was told they would charge $for diagnostics I asked and INSISTED repeatedly if it needs any repair please contact me so I wouldn't get surprised hundreds of dollars surprised chargesWhat do they do while I am not home and my elder mom is home!!!? They replace parts that I could have bought them from Gringer for $each which I have done that before myselfPlus he told me he put lbs of cooling agentAre you ready for this!!? They called me and gave a bill for $I freaked out, that was exactly what I didn't want them to doI asked why wasn't I told before the two cheap parts were put in!,,, no answerThe only thing the guy Named Francsico could tdo to tell me he talked to his manager and give me 35% discountInstalling $dollars worth off part and now they want $640.00!!! When I said I need to talk to his manager he went back home and threaten my elder

I had a very positive experience with Ace Home ServicesThey reamed the house main drain out on a Saturday, came and spit repaired the pipeThis was an emergency situationThey worked all day and answered all of questions They were patient with a slightly upset homeownerMy insurance adjuster told me they had priced fairly

I had a great experience with ACE Home Services.my A/C went out and they were the only company that was able to send a technician out to see what was wrong with my unit that same day I got a late appointment from 5pm-9pm ETA but they called me at 3pm and asked if I could meet them sooner which of course is a plus since had been up since 4am Within the hour Sky the technician was at my residence ready to see what was wrong with my A/C.\ Sky immediately knew what was wrong and walked me through the issues I hadHe let me know what the costs would be and said he could have it fixed the next daySky did a fantastic jobHe is fast, courteous and very thoroughHe explained what my options were at every step and he explained to me why he made the suggestions he didTop notch guy! I would highly recommend ACE Home Services to anyone needing installations/repairs with your air conditioning or heating unit

Dear word! Don't try to get anyone after hours to fix your unit! First time we had an issue was during the summer, soon after my father purchase a NEW unitIt was degrees during the day and that evening the unit stopped working! They had NO ONE to service the unit all nightThe house was degrees inside that night....They finally sent a tech to repair the unit the following day around 9am!
Again, this week, the unit stopped workingNO heat in the house! Called in and the response was we will send a tech between and pm7:got a call, the tech was running into trouble and couldn't make itNO ONE is available to come out tonight and fix the unit
Horrible customer service and no dependable after hours support other that an operator telling you someone will get back to you some time today
Ugh.....Should have went with ***!

Available to help when another AC Company One Hour who refused to do their job, manager wouldn't call back ACE Saved our closing since the home was ready to close escrow and needed to have duct work repaired!! Thank you ACE!!

Looking for an air-conditioning company to repair your unit in 110+ weather is a difficult task ACE Home Services is extremely professional, a company based upon integrity and a resource I am forever grateful to find Mark P*** is a 'senior tech' and was definitely more helpful than any a/c tech I had out over the past six weeks from the three companies I used Not only was nothing in need of replacement as I had been advised by the other companies, he took the time to give me pointers for more efficient use Definitely worth the $charge to diagnose the issues or lack there of in our case I took extra cards to give to our friends ACE is forever a trusted home repair company for us, our friends and relatives!!!

Ryan from Ace Home was a very forthright, honest young man When I discovered my problem was as simple as changing the air filters to cut down on the noise from the exchanges, I told him I felt like an it! He said - no worries! It often happens!

On time, well organized, complete, and friendlySeemed very professional and well educated on what he does

Shane was great to work with, always kept me posted on all steps of installing a new unit in my rental unit

I scheduled a regular maintenance check on 6/7, which I had to take the day off work, then I get a call saying they will have to reschedule because of other units being down, I tell them it will have to on a Saturday since I'm not taking off work again They proceed to tell they don't do maintenance on Saturdays but I left them no choice, scheduled for 6/ Waiting around I called to check status they wanted to reschedule again, I asked to speak to a manager, never got a call back, so I called spoke to office manager, she tells me they will be here today, we shall see,

I recently used Ace Home Services to do the annual check on my AC systemsSteve, the technician that was sent out to do the job, was absolutely fabulousHe was professional, curtious and more thorough than any technician I've ever usedI highly recommend Ace for any AC needs

Responded very quickly, professional technicians very courteous24/really means that someone will call back same day or night

Skylar L*** and Josh were very thorough and knowledgeable Presented all options to me