Beverly Hills Weight Loss Clinics

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
the truck was returned the gas was half way the truck lights on dash board was all lighting up and the steering it was hard to stay in the right side of the highway and I told him to take out my account one time and the contract is not in my name and they was lighting up when we got it they need to put that truck in the junk yard before it kills some one I need my money back that was not authorized I had to give *** *** the reservation number and she said it was in my name and I told her I was looking at the contract and its not in my name and I faxed to the Revdex.com Thank you Mrs*** ***
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Please re- open this case as I have yet to receive a call or refund from Uhaul as requestedI have also called and yet again no one will return my callsPlease assist
Regards,
Paquito ***

June 29,
Revdex.com ID#: ***
U-Haul Ref#: ***
Thank you for your concern for our customer Mr***
*** ***, our President for our South Philadelphia Regional Office, followed up on the information Mr*** providedHe informed our office he spoke to Mr*** and
advised him of a refund for 35% as an adjustment on his rental
Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response
Sincerely,
*** ***
Executive Assistant
U-Haul International

November 30, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your continued concern for our customer Ms*** Willie S***, our GM for our U-Haul of North Miami Beach, reviewed Ms***’ recent comments. He advised our office since Ms***’ balance for her rental is on a Promissory Note, he had one day credited from the balance along with the $Service Fee to set up the account removed We continue to be committed to providing our customers with the highest standards of service in the do-it-yourself moving industry. Thank you for bringing this matter to our attention and allowing us to offer another response Sincerely, Maria P*** Executive Assistant U-Haul International

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and was indeed contacted by GM Franklin Perez and found him to be respectful and courteous -- a stark contrast to the customer service provided by their corporate customer service department I stand by my original complaint of the corporate response to the situationBuyer beware when dealing with this large American corporation that I feel does not value their customers in any way shape or form
Regards,
*** ***

August 18, 2017Revdex.com ID#: ***U-Haul Ref#: ***Thank you for your continued concern for our customers *** *** and *** ***. As I relayed to your office previously, *** *** is the name on the rental agreement.I spoke to MrVern J***, our President for our Southern Alberta Regional Office, in regards to Ms***’s recent comments. He requested time to research the information she provided and assured me he would be back in touch with me soon in order for me to offer your office another responseWe continue to be committed to providing our customers with the highest standards of service in the do-it-yourself moving industry. Thank you for bringing this matter to our attention and allowing us to offer another response.Sincerely,Maria P***Executive AssistantU-Haul International

MsP***, I sincerely appreciate your responseI remain hopeful that this matter will be resolved and I’m thankful for your time and attention in this matterRegrettably however, I can’t accept your response on the grounds that although it does sound truly wonderful, nothing has actually happenedMrC*** and I did have a discussion, but it was limited only to his recommendation that I go back to the store (for my third time) to try and talk it outHe hasn’t acknowledged the Settlement Agreement to meAt this time, the Settlement Agreement I proposed to MrC*** days ago is expiredThat was an effort to stop this from consuming too much timeThis matter has now consumed far too much of my time and attentionTherefore, I now seek a resolution with U-Haul that results in the complete closure of contract *** with $due from me and my complete removal from association with the *** insurance claim ***I have mailed a Notice of Dispute to the address posted on www.uhaul.com/arbitration It was mailed today, November, at 11:a.mvia certified US Priority MailThe tracking number is *** My certified mail receipt is attachedAgain, thank you for your time and attentionYou will receive the full package, including narrative and photographs, on Monday there in Phoenix

February 8, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your continued concern for our customer Mr*** Shannon O***, our Executive Assistant for our Southern Alabama Regional Office, reviewed Mr***’s recent comments and provided the following response to forward to him: Thank you for the Revdex.com reply. We are very sorry to hear that we were not able to reach a mutual resolutionWe have accepted our responsibility for the leak and covered the damaged mattress in full. We also offered a $VIP for customer goodwill, which is over 30% of the rental before tax. This VIP can be used for any items that we carry, including boxes, propane, storage and equipment rentals. We meant no disrespect about preventing the damage to the belongings. Mattress covers should always be used when moving to keep mattresses clean and dry, especially during rain or other inclement weather. This, as well as a truck with no leak, would have prevented this unfortunate incidentI have reviewed this claim again. The equipment was utilized for the intended purpose, traveling days and miles to the destination. The customer loss was fully covered by U-Haul, and the VIP certificate was offered for any additional inconvenience incurred. Our previous resolution offer still stands. If the VIP acceptance is reconsidered, we will have that issued promptlyThank You, Shannon O***, Executive Assistant, U-Haul Company of Southern Alabama Please be advised our contract states our rental equipment is water resistant and not water proof We continue to be committed to providing our customers with the highest standards of service in the do-it-yourself moving industry. Thank you for bringing this matter to our attention and allowing us to offer another response Sincerely, Maria P*** Executive Assistant U-Haul International

January 13, 2016Revdex.com ID#: ***U-Haul Ref#: ***Thank you for your concern for our customer Ms***.Marc F* our GM for our U-Haul Moving and Storage of *** *** ***, followed up on the information Ms*** provided He informed our office he contacted Ms*** and advised
her he had issued a refund for the Safemove Protection fee.Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response.Sincerely,Maria P***Executive AssistantU-Haul International

I spent a week trying to straighten this outMy car payment bounced and it took time away from my jobI want a refundI was transferred all over from one dept to another

May 1, 2017 Revdex.com ID#: ***U-Haul Ref#: *** Thank you for your concern for our customer Ms***. Michael H***, our Traffic Manager for our Eastern Florida Regional Office, followed up on the information Ms*** providedHe informed our office he was in contact with Ms
*** and advised her of a refund for $and she will only end up paying the one-way rate to her destinationMs*** relayed her appreciation for the resolution. Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely,Maria P***Executive AssistantU-Haul InternationalTell us why here

May 5, Revdex.com ID#: ***
*** *** *** Thank you for your concern for our customer Mr*** Ramon M***, our President for our Southern Massachusetts and Cape Cod Regional Office, followed up on the information Mr*** provided. He informed our
office he spoke to Mr*** and addressed his concerns. MrM*** relayed there was miscommunication with the rate for the truck Mr*** rented and issued a refund for $as an adjustment on his rental. The refund should post on his next Master Card credit card statement Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

I did not authorize my credit card for numerous I authorized it for one day I have no idea what these charges are for *** *** did not put charges on my card -U-Haul did This is not a family matter as U-Haul is saying They charged my card without authorization I will file a police report for theft and go to the attorney general if I have to

Revdex.com:
I have accepted the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meThe business has refunded the money to me and I consider this issue to be resolved. Thank you
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

My bank account reflects a charge of $this will now be addressed by bank for fraudare these ppl really this stupid

November 20, 2017 Revdex.com ID#: ***U-Haul Ref#: *** Thank you for your concern for our customer Ms***. Gerald S***, our President for our North Philadelphia Regional Office, followed up on the information Ms*** providedHe informed our office he left a message for
Ms*** requesting a call back in order to personally address her concerns and offer a resolutionMrS*** hopes to hear back from Ms*** soon. Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely,Maria P***Executive AssistantU-Haul International

I have spoken to the bankThe tracking number UHaul provided is not something that they can accessThe charges are not on a credit card, it is charged to my debit cardThe bank confirmed that UHaul debited $(I was advised I would get a full refund from UHaul) and in order for the charge to be reversed they need a letter from UHaul stating I should not have been charged the $The initial dispute I filed with the bank was denied because UHaul sent them a copy of the receiptAgain, I am not disputing the van rentalI am looking for refund I was told I would receiveMs*** advised me that I would receive a full refund because the van rented was not in complete working condition and should not have been rented to me in the first placePlease email me a letter I can fax to the bank

I have receipts for gas for two trucks One to go down and retrieve the truck that was supposed to be trailered up to Indiana with the uhaul truck And gas to drive that truck back to Indiana miles The rental for the trailer was messed up by the uhaul Rep NOT us We also lost work pay for that weekend having to go back down to get the truck We had no where to stay that night with two dogs when the trailer was not usable This is uhauls fault We could have had another trailer rented had we known Uhaul reps fault NOT OURS But we had to pay to rectify uhauls fault This should all be refunded We did not get 30% refund $will not rectify uhauls mistake costing us gas for two trucks and loss of work