Bournview Recovery Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I had updated my address and was continuously contacted.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Ronda Norman

I literally received another call seconds before I received the Revdex.com responseThis time a recording from Sarah.

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear Ms***, BRG has been contracted to collect on debt attached to your nameWe did contact you to offer you the option to resolve the debtBefore resolving the matter you requested documents be sent to your email address [email protected] documents were sent to you on February 7,
and gave you the creditor and dates of the debtNot at anytime did you tell the representative you did not want to resolve the matterWe have returned this matter and as per your request you will not receive any more phones calls from this officeRegards,BRG Tell us why here

Dear Ms***,BRG had been contracted to collect on a debt attached to your nameFirst, we would like to apologize for the lack of customer service you experienced when dealing with this officeDocumentation has been sent to the address on fileCommunication from this office has been permanently
discontinued unless you decide to contact BRG.Regards,BRG

Dear Ms*** You contacted this office on 03/15/and misrepresented yourself as the individual we were seekingYou then began to berate the representative when the call had nothing to actually do with youThis matter was placed with our office on 03/14/Any communication prior to
that date was not this officeYou will not be contacted again from this office.BRG

Dear *** ***BRG had been contracted to collect on a debt attached to your nameWe would like to apologize for the inconvenience and lack of professionalism you had to experience dealing with BRGThe representative you spoke with has been suspended without pay and will be submitted to continued
training upon their returnThe debt in question has been closed for collection with this officeAll communication has been permanently discontinuedAgain, BRG would like to apologize for the inconvenience.Regards,BRG

Dear Ms***, BRG has been contracted to handle a personal business matter attached to your nameOur records indicate that the phone number you provided called into our office one time on April 9, You were provided our companies name on each occasion that it was requested and you were
simply asked if you were the correct party according to protocolAt the time you asked for your phone number to be removed and it in fact, and you have not received any phone calls since from this office Regards, BRG

Dear Mr***, BRG has been contracted to collect on debt attached to your nameOn September 1, you spoke with a representative who assisted in resolving your outstanding debtUltimately you did set up a payment arrangement for this debt willinglyDocumentation was sent to the email
address you provided as *** on September 12, It is unfortunate that you have decided not to resolve this matter with our office, your allegations that our company is scam and that you are a victim are untrue, unfounded, and libelAny and all information we have for you have been placed with our office and we are only attempting to help you resolve the matterWe can assure you drastic measures are not necessary to recover the monies paidJust ask and we will gladly return your fundsAt this time be assured that we have decided to discontinue all collection efforts and return your accountYou will no longer receive and phone calls or other communication from this officeRegards, Chris ***

Dear Ms***,BRG has been contracted to collect on debt attached to your nameWe apologize for any inconvenience and assure you there was no intent to cause stress of any kingAs far as the debt in question, this is information that has been placed with us for the purpose of collectionYou
stated that your information had been compromised in the past, this could possibly be associated with that unfortunate situationBRG would like to assure you that we will be closing your account and discontinuing all collection efforts immediatelyYou will not be contacted again.Regards,BRG

Dear *** ***,BRG has been contracted to collect on a debt attached to your nameWe apologize about any inconvenience this may have causedBRG has already documented your debt as disputed, closed and returned the debtThe allegation that this company is a scam is untrue, unfounded and
slanderYou will not be contacted again.Regards,Nick ***

Dear Ms***BRG has been contracted to collect on a debt attached to your nameWe will take you at your word that you did not establish this debt and close it properlyBRG is not a credit reporting agency, if there is a negative trade on your credit report you would have to find out who
reported and go through that company to have it updatedWe apologize for the inconvenience and will not be contacting you again.Regards,BRG

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** I do accept this response and will contact my bank to provide the documentation needed to refund the money I appreciate your message It was very uncomfortable dealing with the representatives and really do appreciate your response.Regards,*** ***

Dear Ms***,Based on the information you provided in the complaint we are unable to locate any information in our systemAs for your allegations, they are untrue and libelIf you can provide information to further assist us in locating the matter we will be able to more accurately respond.BRG

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Bournview Recovery Group ("BRG") has received and reviewed Mr***' complaint and appreciated an opportunity to address it. BRG believes that Mr*** has our company confused with another company as the facts in his complaint do not reflect any of the records in our officeWe ask that
Ms*** provide additional information so that we may properly address any issue he has. At this time, we will simply treat this complaint as a cease and desist and will screen our records to ensure that no contact to Mr*** takes placeWe are sorry we are unable to assist any further at this time and wish Mr*** the bestPlease contact the undersigned if we can be of any additional help in this matterSincerely, Authorized Representative of Bournview Recovery Group