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Bournview Recovery Group

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Reviews Bournview Recovery Group

Bournview Recovery Group Reviews (539)

Dear Ms***BRG has been contracted to collect on debt attached to your nameOn 10/13/you spoke with a representative concerning the debt that was placed with our officeOne of the first statements you made was you were a victim of identity theft in the past, and we had no way of knowing
that prior to speaking with youAs for the representative you spoke with, they have been suspended for lack of general customer service and not properly handling the situationYour debt has been documented disputed and all collection activity has been permanently discontinuedBRG would like to apologize for the inconvenience.Regards,BRG

Dear Mr***,BRG has been contracted to collect on a debt attached to your nameAfter reviewing the file and complaint you have submitted, BRG has determined the information placed with our office must have been the loan you were speaking of in your statementWe have closed your account properly
so that you will receive no further communication regarding this matterBRG would like to apologize for any inconvenience.Regards,BRG

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.This is a non debt I never applied for a *** loan back in I was bullied by your man with several phone calls telling me that he was an investigator and that they have a warrant for my arrest He told me my daughter will be put into social svs will be called This is an obscene disjustice and im not going away Not only did he do that but then YOU SOLD THIS INVALID DECT TO *** *** *** When I asked for something with my signature on itthe man replied you did this online we have no signature only alll your personal nformation So thenif you say you listened to the tapeI would like the tape and the signed piece of paper with my signature for this loan you have went against the law in all areal I want my money back I have already make claims with the Consumer Bureau and the District Attorneys officeYou will not get away with this I want a full refund unless you can show me my signature and the man who called me...FIREDRegards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have information from the Colorado Attorney General about BRG and they are not legitimately able to collect on debts in ColoradoI wonder if they are able to collect debts in other statesI have attached this communication from the Attorney General's officeI believe BRG should be shut downI also believe that they may have sold my information to other companies as I am still receiving callsI don't want any other people to have to go through what I have gone through.
Regards,
*** ***

Dear Mr***,BRG has been contracted to handle a personal business matter attached to your nameOur message says nothing regarding "law enforcement"The telephone numbers you have listed in your complaint do not belong to this officeAs far as "legit businesses", leaving the name of our
business on a voicemail without verifying we have the correct number for the consumer we are seeking is against federal law, and contact information was providedEither way, we have added your phone number to our do not contact listYou will receive no further contact from this office. BRG

Dear Mr***, BRG has been contracted to collect on debt attached to your nameYour initial contact with this office began in September of The documentation you are claiming was not received was sent to the email you provided ***, on September 29, A
representative attempted to contact you in effort to follow up with you and as of October, you had not spoke to anyone in this officeIt was not until you called into our office on February 8, that we spoke to you againAt this time you stated to you would not be resolving the matter because you did not recall the debtWe have made the decision to discontinue collection effortsThis matter has been close and returned and you will not receive any more phone calls from this office Regards, BRG

Dear Ms***, The requested documentation was sent to the address on file as of 06/08/We apologize for any inconvenience our location efforts may have causedWe have placed your account in a cease and desist status and it will remain there until we hear back from youThere will be no
further communication from this office unless requested by you.Regards,BRG

Dear Ms***,BRG has been contracted to handle debt attached to your nameOn 11/15/you spoke with a representative and refused to believe anything she had to sayDocumentation was sent to the address on fileYou stated this office is a scam based off your internet findings which is
unfounded and untrueThe account in question has been documented accordingly and returnedYou will receive no further communication from this office. Regards,BRG

Dear Ms***,BRG has reviewed the attached complaintWe are certain that you are referring to another officeAt no time did a representative of this office threaten arrest, curse, or call you a name other than your ownBRG has made the decision to cease all communication immediatelyYou will
not hear from this office again

Dear Ms***BRG has been contracted to collect on debt attached to your nameWe would like to apologize for any inconvenienceBRG will take you at your word that you have previously paid the loan in questionThe account has been documented accordingly and all collection efforts permanently
discontinuedYou will receive no further communication regarding this matter.Regards,BRG

Dear Ms***, BRG has been contracted to collect on debt attached to your nameAn account for you was placed with our office on February 10, You did not contact our office until March 6, and at that time you did dispute the debtYour account was closed and returnedYou have not
received any more phone calls from this officeRegards, BRG

Dear Ms***BRG has been contracted to collect on a debt attached to your nameOn 03/02/you spoke with a representative from our companyThe representative explained immediately to you that all calls are monitored and recorded for quality assuranceAfter reviewing the call, we
respectfully disagree with a large portion of your complaintYou state in your complaint "Of course I have not got that type of loan nor is it on my credit report", you openly admitted to the representative that you had established two of these loans and would never do it againWe are not a credit reporting agency so if it is not on your credit report that was a decision made by the original creditor at the time they charged off the debtYou state "They threaten to have to summon me to court", at no time did the representative say anything about a summons or courtThe representative offered you documentation several time throughout the callWe would like to apologize for any inconvenience when reaching out to relatives for location informationWe have documented your file as a dispute and have permanently discontinued collection effortsYou or your family will not receive any further communication from this office.Regards,BRG

Dear Ms***,BRG was in contact with you regarding debt that was placed with our office for the purpose of collectionWe have reviewed the conversations you have had with our staffFirst, we would like to apologize for the last representative you spoke with, she has been presented a written
warning that will be placed in her file and submitted to further customer service trainingFrom the sounds of things, you have been going through this for a while with the same account bouncing from office to officeWe can assure you that you will not receive any further communication from this office regarding the debt, and we will do our best to stop the forwarding of this account.Regards,BRG

Dear Mr***, BRG has been contracted to collect on debt attached to your nameOn February 8, you returned a phone to call to our office after we did attempt to contact youThe last four digits of your social security number were verified to assure the correct party was on the lineOnce
this information was verified the creditor, the dates, and all of the other information we have was provided to youYou did not request documentation, and your credit report was not discussed because we are not a credit reporting agencyUltimately you disputed that the debt was in fact yours and your account was closedYou have no received any more phone calls from this officeRegards, BRG

This company is lyingThey will obviously not admit to their fraudulent activities but I want it posted on the Revdex.com web site so that others will see thisI see numerous other complaints on both the Revdex.com web site and the internet in general stating that the same activities occurred with other peopleThey don't even respond to the fact that their representative hung up on me and then blocked my phone# from being able to call them because they did not like the conversationsI have not received any calls from this since this last message but I am not satisfied in the fact that they are lying about what took place, that threats were made nor that when they do not like what the caller says they block the phoneIt is pointless to argue with them but I want this complain made viewable by othersHopefully if enough people see them, they will finally cease their harrassing behavior and realize they cannot threaten to have sheriff's deputies come to your place of employment and arrest a person for a fraudulent debt!!Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** ***

Dear Ms***BRG has been contracted to handle a personal business matter attached to your nameOur employees are trained not to disclose any information unless we can properly identify the correct party which you refused to doIt is against Federal law to disclose the nature of the call without
right party verificationDocumentation was sent to the address that we have on file for you concerning the matter at handThe calls were reviewed and we respectfully disagree that our employees handled the calls in any other manner than professionallyThis matter has been closed internally and returnedYou will receive no further communication from this office

Dear Mr***,BRG has been contracted to handle a personal business matter attached to your nameWe have since returned the file due to lack of communication and the fact that you would file a complaint rather than inquiring as to why we are attempting to contact youYou will receive no further
communication from this office.BRG

We do apologize, this was originally sent via email to ***Thank You

Dear Ms***,BRG has been contracted to handle debt attached to your nameOn 11/15/you spoke with a representative and refused to believe anything she had to sayDocumentation was sent to the address on fileYou stated this office is a scam based off your internet findings which is
unfounded and untrueThe account in question has been documented accordingly and returnedYou will receive no further communication from this office. Regards,BRG

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Address: 5999 S Park Ave Ste 209, Hamburg, New York, United States, 14075-3719

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