Bournview Recovery Group

Dear Mr [redacted] , Again, we apologize for any inconvenience this may have caused youIf there is any incorrect information pertaining to an account placed with our office and we are made aware of any discrepancies, the account is immediately closed and documented appropriatelyRegarding your request, unfortunately we are unable to accommodate you, as it is is simply not the caseAgain, no further contact will be made regarding this accountSincerely, BRG

[redacted] Dear Representative,My name is Steven EStrickland and I am responding back to you regarding my complaintI have read the final resolution and I was wondering if u could change the final outcome to I am satisfied with the outcome of my complaintSorry for late response.Sincerely, [redacted] ?

Dear Ms [redacted] ,BRG is unaware that we posses any verified or direct contact information due to lack of communicationAt this time BRG has returned the matter and has discontinued all communicationYou or your family will not be contacted from this office again.Regards,BRG

Dear Mr [redacted] , Again, we apologize for any inconvenience this may have caused youIf there is any incorrect information pertaining to an account placed with our office and we are made aware of any discrepancies, the account is immediately closed and documented appropriatelyRegarding your request, unfortunately we are unable to accommodate you, as it is is simply not the caseAgain, no further contact will be made regarding this account.? Sincerely, BRG

Dear Ms***, BRG has been contracted to collect on debt attached to your nameWhen you spoke with the representative she did provide you all the information pertaining to the debt that was placed with our officeYou immediately disputed the debt and it was explained to you that the account would be documented correctly as a disputeAt the time the account was placed in a dispute statusWe can assure you that as of September 13, all phone numbers have been removed from our database and that you or any phone numbers called in error will not be called againDocumentation has been sent to the address placed with our office, [redacted] Regards, Chris [redacted]

Dear Mrs***, First and foremost we would like to apologize for any inconvenience that this may have caused youThe employee in question has been suspended and the account in question has been closed in our officeIf you receive any future calls they are not being generated by this office. Sincerely, Bournview Recovery Group

Dear Ms***,BRG has been contracted to collect on debt attached to your nameFirst and for most, any message that may have been left in an attempt to contact you did not state “warrant for you arrestOur automated system prevents any phone number from being called several times per dayWhen you called into our office you did verify you were the correct partyYou disputed the debt and requested several phone numbers to be removed from your fileAt that time the representative documented your account as dispute and it was closedYour or any other phone numbers that may have been called in error have not been contacted as of January 27, Regards, BRG

Dear Ms [redacted] ,BRG has been contracted to handle debt attached to your nameWe were unaware that you had previously paid this debt offIt appears the company, or companies you had paid did not appropriately close the accounts and they were soldWe will take you at your word that the debt in question has been paid prior and close the accountsYou or your family will receive no further communication from this officeWe apologize for any inconvenience. Regards,BRG

Dear [redacted] ,The address that you had listed on the account was a Wyoming addressThe area code was also WyomingWe do not practice business in the state of ColoradoHad you updated your address we would have explained that on the callAgain, it is impossible for us to determine that you had already paid an account off with another agency who never properly updated it as paidAgain, BRG apologizes for any inconvenience.Regards,BRG

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Dear Mr [redacted] BRG has been contracted to collect on debt attached to your nameThe information that was explained to you was placed with our office for the purpose of collectionThe representative you spoke with explained, in the midst of you berating her, that the account would be documented disputedYour allegations regarding this company are not correctYour debt with this office has been closed and we can assure you there will be no further contact from this office.BRG

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.First of all, I NEVER said that debt was mineI also NEVER worked for that companyThese are liesYou people are disgustingYou should be ashamed of yourself trying to scam people out of moneyAnd honestly, as long as you never contact me again, that will be fine Regards, [redacted]

Dear Ms [redacted] ,BRG had placed a call regarding location information concerning your alleged sister or someone with the same nameConsidering you or your sister do not know the details of the situation, we find your complaint to be unfounded and certainly libelWe can assure you that you or your sister will receive no further contact from this office.BRG

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below I appreciate the fact that they are going to stop calling my family members and myself. However, and I know they probably won't do this, I asked that they admit that this is a scam to scare people into thinking they owed a debt and have them make payments to them to resolve a debt that never actually existed in the first place. Thank for your help in this Regards, [redacted]

Dear Ms***,BRG has been contracted to handle a personal business matter attached to your nameUpon attempting to contact you there was no record of you filing concerning the situation we are handlingWritten documentation is sent on all files within five days of the first communication
Unfortunately we never spoke with youAll calls have been permanently discontinued to your number, and any other number associated with your fileBRG will honor your desired resolution to formally dispute this matterThe file has been documented accordinglyWe would like to apologize for any inconvenience.Regards,BRG

Dear Ms***, BRG has been contracted to handle a personal business matter attached to your nameThis office is only attempting to contact you to notify you of this matterIt has been determined that you have not spoken with anyone here and that you do not know what this matter is
regardingYour assumptions are libel and unfoundedThe matter has been closed and returned, you will not receive any more phone calls from this office Regards, BRG

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I do not wish to seek refund at this timeI have been getting numerous calls from fradulent callers so Im making sure Im not getting taken for grantedAs long as the debt is taken care of and off my report and it is satisfied Im good with that.Regards, *** ***

Dear Mrs***, We would like to apologize for any inconvenience this may have caused youIf any of the information in the file provided to us regarding a consumer's account is disputed or incorrect, for any reason, the account ins closed and no further contact regarding said
file takes placePlease be assured that if any future calls are placed to you they are not being generated by this officeSincerely, Bournview Recovery Group

Dear Ms***,BRG has reviewed the attached complaintWe are certain that you are referring to another officeAt no time did a representative of this office threaten arrest, curse, or call you a name other than your ownBRG has made the decision to cease all communication immediatelyYou will
not hear from this office again

Dear Ms***,BRG has been contracted to collect on debt attached to your nameWe apologize for any inconvenience and assure you there was no intent to cause stress of any kingAs far as the debt in question, this is information that has been placed with us for the purpose of collectionYou
stated that your information had been compromised in the past, this could possibly be associated with that unfortunate situationBRG would like to assure you that we will be closing your account and discontinuing all collection efforts immediatelyYou will not be contacted again.Regards,BRG