Brave New Look

I ordered three of these bracelets that they are selling on Facebook I paid for them it was an offer and it is a continual offer on Facebook by two get one free I received two of the bracelets which they are the incorrect bracelets that I ordered in the first place I have contacted them every week since I receive the bracelets back in October or November and I am not getting any response all I want is the other bracelet that I am that I have paid for I would’ve really appreciate your help

weeks before election day, I ordered a "Nasty Woman" T-shirt from Brave New LookI never received the shirt, I contacted them on occasions to request a refund and never received a responseI tried to look up their business info for a phone number and could not find any registration with the State of California nor a phone number

I ordered a pair of leggings from this online store and never received themThey answered one of my email which I asked for a refundThey don't do refundsI've emailed to see where my item is and I still haven't gotten itNever got a response from them after the first one which I have sent

Placed an order for three Dream Take Flight bracelet on Aug 15, On Sept 8, 2017, I received only one of the three braceletsI've sent several e-mails notifying them that my order was not completeThe company has not reply to any of my emailsI have contacted my credit card department to dispute the charges, but have not heard back from themMy credit card was charged $($plus $shipping)

I placed an order with Brave New Look for t-shirts -- this was Oct When placing the order, it said "Orders are produced and shipped when the time expiresYou can expect your package to arrive in 1-weeks." There was hours until the time expiredSo this order should have been processed Oct and arrived within 1-weeksThe order still has not shippedThe t-shirts, as per the website, were printed only on Nov If you go to Facebook and search for Brave New Look (the name of the company), you will find a plethora of similar complaints

I never received the pairs of pants I ordered with the businessI tried contacting them through email & twitterThey do not have any phone number to contact themI have received no responseI am out $I do not have the luxury to be out that much money

On 11-8-I ordered over $for apparel items from this online retailerBelieving this was a legitimate business, I waited for deliveryThe company sent information that one of my items had shipped and sent a UPS tracking number stating that a label had been created and the order was waiting processingUPS has no information showing any package was sent from this companyI sent several emails and responded to survey emails stating service was bad and I was not satisfiedI recently asked for cancellation of my order with no response, but merely more automatic responses that one of my items had shipped and the others were to be shippedTo date, one month later I have received no itemsThis company is a sham and has cheated me out of my items and a refund

I never got my order.....never could get in contact with anyone and I had my bank give my money backthis number is associated with this company and tagged as a scam*** *** The bank said I needed to write the Revdex.com

I ordered am item on 11/17/It said it would be shipped by the 28thIt is now 1/6/I have contacted them three times and all I get back is that they got a larger order than expected and have to print more of the itemI will hear when it gets shipped outI wrote and asked for my money to be refunded and they said they don't do thatMy money was taken out the day I ordered itIt was leggings for Chanukkah, which has long gone by nowEvery time I write them because there is no phone number to call, I get the same responseI would like the item but at this point I would just like to get my money back $

This company will not cancel my online order and it hasn't even been shipped to me yetI ordered a sweatshirt (not custom) and then requested to cancel the order less than hours laterThey said they won't cancel my orderI'm guessing they won't accept returns eitherI will never do business with them againI just wanted my order cancelledIf they wanted people to be satisfied w their products then they would grant my request and cancel my orderOtherwise, they are just intentionally ripping me off! I have no use for the shirt I orderedCancel it! Order # ***

I purchased items from Brave New Look November 8th at 7:amI canceled that order on November 9th at 12:am - less than hours laterTheir own cancellation policy, listed on their website says: We work hard to ensure that all our campaigns are printed to high-quality materials & shipped on time and accuratelyWe print limited edition, made-to-order designs, so customers have within hours of placing the order to cancel for a full refundWe accept returns and will issue a full refund within days of receiving the product if customers are disappointed with their order for any of the following reasons: The product itself is flawed; The quality of the printing is poor; Or if the final product is materially different than the design presented in the campaignIf you are in any way unsatisfied with your purchase, please contact us via the "Contact" link on our homepageI cancelled well within that windowI cannot get a real human to answer any of my phone calls or email

Very disappointed with the bracelet I purchasedThe quote is printed on a sticker and stuck on the braceletThe paper doesn’t even fit the bracelet properlyBracelet also has metal spurs on it

Order items months agoI was billed for these items but no items were actually shipped out/receivedI have emailed the company times (there is no phone number) without getting any responseMany people are having the same problem with this companyI feel like it may be a scam

The product was great but I only recieved after complaining because it had been 2months and I didnt recieveWish I would have read reviewsGave me some song and dance about compain dateThen they said they were really sorry but can't keep up with productionI recieved it a week after I complainedShouldn't have to get aggressive with a company to get the product they immediately took money forNot a pleasant experience

Placed an order on 8/Saw on the website it was supposed to ship 8/It's now 8/29thThis order should have shipped along time ago! Lots of complaints online regarding this businessI feel as though I'm getting a run around and they are a scam business

Ordered online and shipments not confirmedUpon contacting via email, received a tracking number, however package was never received by USPS for deliveryLatest communication states there were delivery issues and contact USPS, but USPS never received shipmentThe lack of ability to talk to a live customer support person and unsatisfactory email responses is not resolving the issueNot sure this company is equipped to hand,e issue resolutionHave now requested a refund through PayPal after unsatisfactory responses or resolution

I ordered a pair of baseball leggings from this company and after a couple months and I still had not received them I emailed the company to inquireThey told me it was shipped and deliveredWhen I looked at the tracking it was never deliveredI emailed and sent pics showing it was never delivered and asked them to resolve with me.They refused and quit responding to my inquiryI am out the money and leggings!!

will not answer email or phone and have not received itemshould have had item 11/17/via there website

This company accepted my order and took my money August 13, 2018, telling me I’d have my purchase within days; it has now been over weeks and they had the audacity to refund the shipping cost, keeping both the cost of the shirt as well as the shirt!

In your drop down menu it was hard to choose as this falls under categoriesThe others are Delivery, refund, service, contact and billingI first contacted Brave New Look 8/10/when purchasing a bracelet having a inscription from there screen on charm and simply "dad" on the other as they advertised at $w/ $s/h total $I was charged for bracelets and s/h totaling $I was emailed by company on 8/11/with confirmation of order received and #***On 8/12/I emailed them informing them of the discrepancy in numbered ordered an totalI received email back saying "Your item is specially made for you at time of purchase and cannot be refunded or exchanged." May not be word for wordEmails and phone calls continued with no effect at allOn 8/23/I received emails asking if I was satisfied or unsatisfied, of course I had to mark unsatisfied on all threeTo this date I still have no tracking # or productI contacted company by email that a generi