California Development & Funding Company

Wow Internet did not tell me about a contract agreement early termination fee when I started or when I ended Additionally, they are stating that I had just agreed to another year of service with is completely inaccurate since I had been planning to move for many months Plus I moved to Grand Rapids MI and Wow Internet is not even available in this area
I started service in February and ended service December

Signed up for service through Wow! Internet and CableThe entirety of the service time frame my service did not workEvery time a tech was attempted to come out they would get there outside of the time frame I was promised meaning I would have to leave work early only to find the tech was no longer there to repair the issueI cancelled my services due to not ever having service and not having anyone come to repair my service in the promised time framesI also filed a complaint citing I felt I should not have to pay for something I was never able to useThey submitted the complaint and was told I would receive a follow up regarding if I would need to pay the early termination fee, which I never didAfter a little bit I received a bill with the early termination fee, as well as, the serviceI feel it is wrong of them to charge me for a service I never even got to experienceThey have a day period to try their service before you are locked into a contractI never got to try th

Billing practices changed againOf course you can't make a payment arrangement withou being disconnected first because then they wouldn't be able to charge you $
Now I forgot they changed how you do payment arrangements because it just changed in SeptemberI forgot I had to call back to make the payment because it was never done like this prior and it was not in writingSo now my account is blocked! And I explained in August about my credit card but that's not good enough! The collection person was of course rude!

Since switching to the "***" I have had billing issues almost every monthFirst, when talking to representative, I clearly ask if there were any other charges I was told no On my first bill there was an activation fee I called and disputed that After the supervisor listened to the recording it was confirmed that I was told there would be no additional fees NOW on my current bill there is an additional fee of $that the foreign guy, at the third world country your company has chosen to refer customer calls to, tells me it is for when "***" was set up in my house Again, I ask if there was going to be any other fees, NO
I thought that I was told that there would not be an increase in my bill for a year I may have this mixed up with my cell phone but I have requested the local office to review the tape for this I went to my local office and was promised a call back regarding this No call for two weeks now
I feel that as a customer who has remained with you

WOW is charging me an Early Termination Fee and I believe this is an unfair business practice since WOW does not provide service in the area where I've purchased my home If I was able to continue my contract with WOW at my new address, I would have, but that's not possible because WOW does not provide service to my area I have emailed their Executive Office, but the response was not favorable At this point, I would have been happy with WOW cutting the Early Termination Fee in half, but that option was never mentioned

We signed up for Wow Internet Service over the phone We SPECIFICALLY asked if there was a contract we had to sign or if there was any penalty for cancellation We were told NO, there was no contract and we could discontinue service at al time So we cancelled because the service was horrible, and then received a bill for $for early cancellation We called and were rudely told there was nothing we could do because we had a contract WE NEVER RECEIVED OR SIGNED ANY CONTRACT AND WERE TOLD WE COULD CANCEL AT ANY TIME WITHOUT PENALTY THIS COMPANY TRIES TO PRESSURE PEOPLE TO PAY BILLS THAT THEY DON'T OWE

Wow is charging me $1,dollars for equipment that their technician has already collected
When we moved from our old house to our new one we had Wow come and install new equipment at our new house
At that time our old equipment was turned over to the technicianNow Wow is claiming we owe them 1,dollars for equipment that has already been returned
I’m being forced to pay for their technician’s mistake? This is fraudulentI refuse to pay this bill

In May of I moved into a new home and selected WOW as my cable, telephone, and internet provider After two days of service I realized that the quality of the picture and overall service wasn't to my satisfaction therefore I notified them and canceled the service Approximately two weeks later I dropped off the boxes and awaited the bill via mail Upon getting the bill they charged me almost and after speaking to a representative regarding the bill they advised me that the bill was accurate because they stated that I agreed to have the internet, & phone to remain on I do not recall stating that, and I'm curious to know why they would asked me that anyway when I was calling to cancel They also advised me that they recorded our conversation as if they knew there would be a discrepancy in the future
I think there line of questioning was to trick the consumer and used your statements against you in the future with the recorded statement I never used any data

This company keeps charging me "extra fees" with no explanation as to what they areI spoke to them last month and they ensured me these charges were a mistake and they would be removedThey did not remove them and then proceeded to charge me for them again with an additional late fee for this monthThe employee I just spoke to informed me that I have been paying my bill late for three months and these charges are because of thatAs you can see in the below information I have paid this bill before it was due each monthI can provide bank statements and the statements from the company which add "miscellaneous charges" to the billHello,
I am mailing this to you as a courtesy as I am filing a Revdex.com complaintYou have charged me extra amounts for the second month in a row now and this is unacceptableI have complete records that I spoke with you all about my billsI spoke with someone a few minutes ago who was completely unwilling to explain to me the extra cha

I canceled my internet service with Wow months ago due the lack of reliable internet and customer serviceAt the time I returned all of their equipmentI asked if there were any fees or penalties due at was told that I owed nothing, and should actually expect a refund from the companyOn Aug 31st I received a bill for $and was told it was because of early cancellation feesThis is my first notice since I could no longer log into the account since they deactivated me

Today makes a week that we've had service with WowThe 1st technician that came out to do the regular install and failed to set up the box in our bedroom or make sure the remote was even workingWe called another tech came out and fixed that issue but was over an hour late getting here, customer service (China or Philipeans) is horrible, my husband was hung up on after a minute hold and they failed to call him back which caused another call in and long hold timeAnd a third tech was called out because the main cable box receiver is overheating which is causing all TV's to shut downThis business is a joke! technicians in a weeks time and the manager has the nerve to ask why we are filing a complaintI will be canceling and going back to Comcast where I came from

When we signed up with Wow for internet service, we told the salesman that there was a chance we would be moving out of the state and we hesitated about signing the two year contractAt the time we were living in Michigan He assured us that we could continue our contract in a different state and if Wow! didn't service the state we moved to, that we would be able to terminate the contract without penaltyWe signed the contract on the salesperson's *** and moved forward using their internet serviceThe salesman's name is Jason F* and he is no longer employed with the company
We started our service with Wow at the end of August and my husband got a new job in ColoradoAs soon as we found out we were going to be moving, I called Wow! and asked if we could transfer our service to Colorado SpringsThe customer service representative informed me that they currently did not have service in Colorado, so she would cancel our service and there would be no penaltyI recall e

I pay for service for wireless internet and phone which is not being provided by Wow cable they have sent out technician times I have taken off work times with loss of salary the service is not working properly for the price I am paying for

Hello, I received a bill from wow cable on January 30,, for $I had not received services from the company since I moved out of my apartment in November so I called the company to get an explanation of chargesI spoke with a gentleman named Trey and he told me it was due to the modem being damaged when it was returned on 11/8/I explained to him that when I returned the modem the lady who inspected the modem and scanned the bar code into the system to return it did not note any damage and provided me a receipt with no stated damage chargesI opened a dispute with the company and was told that I needed to go into the local branch to speak somebody thereWhen I went back to the location on 2/16/I spoke with the lady who helped me when I returned the modem back in November and she states that she did not see the damage until she was putting it away in the cabinetI questioned this statement because she checked the modem when I returned the equipment and there

I have been consistently overchargedThis is a breach of contractI have a written agreement of $per month from the local Sales Agent *** *** *** with the above price*** does not return my calls and the company overcharges every month Very unprofessional and dishonest

I purchased a wow bundle with 100+ internet speed and the speed test only read mbpsI contacted wow and they told me that we don’t Guarantee our speeds I told them I want to cancelThat is called advertisement and they then told me I would have to pay a 340$ cancellation feeThe company is in the wrong I would never sign with this company again they are horrible people to speak with and they don’t care about there customers

WOW is terribleNot just the cable and internet service, but the customer serviceI’ve never dealt with such ignorant, unhelpful peopleI was literally told that I am “just one person” and I mean nothing to themNot to mention, you get into a contract with them and you can’t get your rate adjusted, but they can up your bill at anytime without noticeAnd I spent 2-hours per month reporting and outage, and then another 1-hours per month asking them to adjust my bill that they didn’t previously adjust when I reported an outageABSOLUTELY TERRIBLE

Wireless Modem Rental was added to my bill while I have my own wireless modem

the problem is I was promised a deal with wow's sales person came to my house I got internet for for years as he tells me so I took the deal plus they where going to pay my early termination fee from the deal I had with comcastafter few month I started to see my bill getting charge service protection plan fee $without my knowledge on my bill text my sales person Tony that about the charges and fee I also text him that my bill is this went on for another few month so I text Tony wow sales person he keeps telling me he will fix it but never gets fixed

Let me start by saying that I live in a city with a Do not knock registry that my address is onSo on 1/25/up marches a WOW salesman right past my No Solicitors sign and begins his pitchAt the time I was unhappy with my current cable company, so I let him talkI was offered a WAY better deal that I was currently receiving plus $in credits in $increments, "To leave ____ Cable" Exact wording on sales orderSo I went ahead and signed up.The first problem came on slated day of installation Sat1/30/16, No show, no callOn Monday 2/1/iI notice a door hanger claiming they knocked and called on 1/31/Funny because I was sitting less than feet from the door and no one knocked or calledWrong day anywayFinally a WOW installer comes and installs our service on 2/8/and all seems well until the next day when no sound comes from our main TVI called the installer who went through troubleshooting over the phone (30+ minutes) and he determined the box was no good and h