California Development & Funding Company

Wow is charging me $1,dollars for equipment that their technician has already collected
When we moved from our old house to our new one we had Wow come and install new equipment at our new house
At that time our old equipment was turned over to the technicianNow Wow is claiming we owe them 1,dollars for equipment that has already been returned
I’m being forced to pay for their technician’s mistake? This is fraudulentI refuse to pay this bill

We set up an appointment for June 12, for Wow to come and install cable and internet, however when they arrived the techs informed the line had to be underground, I told them not to proceed until I spoke with our landlord They informed me it would take to days before anything would happen, they informed me that if the utilities company came out and flags placed and I didn't want to proceed to contact them The companies came out yesterday, I then called WOW and asked them not to proceed and cancel my order Well I receive a call from a neighbor claiming that someone was in my yard digging, called wow and then instructed me to get the name and company of who was doing the work, So I leave work and lose timeWhen I get home they are gone, and I try to turn my TV on and its not working claiming no signal, I look outside and there is along wire hanging there and it looks like wired cutcall wow back and they inform that they cant get anyone out to fix there mistake until

This company keeps charging me "extra fees" with no explanation as to what they areI spoke to them last month and they ensured me these charges were a mistake and they would be removedThey did not remove them and then proceeded to charge me for them again with an additional late fee for this monthThe employee I just spoke to informed me that I have been paying my bill late for three months and these charges are because of thatAs you can see in the below information I have paid this bill before it was due each monthI can provide bank statements and the statements from the company which add "miscellaneous charges" to the billHello,
I am mailing this to you as a courtesy as I am filing a Revdex.com complaintYou have charged me extra amounts for the second month in a row now and this is unacceptableI have complete records that I spoke with you all about my billsI spoke with someone a few minutes ago who was completely unwilling to explain to me the extra cha

Billing practices changed againOf course you can't make a payment arrangement withou being disconnected first because then they wouldn't be able to charge you $
Now I forgot they changed how you do payment arrangements because it just changed in SeptemberI forgot I had to call back to make the payment because it was never done like this prior and it was not in writingSo now my account is blocked! And I explained in August about my credit card but that's not good enough! The collection person was of course rude!

Prior location where services were rendered was *** *** *** *** ** *** We moved 7/31/to *** **Planned on renting home and the new tenants were to use the equipment for the cable company WOWTenants moved in during October and found WOW's rates to be too high, so instead of subscribing, they turned in the equipment in DecSince the equipment was returned, I have been billed quite a large sum, which was lowered upon return of the equipment, but not allI have made several attempts at speaking to Customer Service (after hours goes to *** ***), nice but could not define what these charges wereI've asked repeatedly to have an itemized statement to show and all they would say is that in July 2015, the bill was zero'd out with my payment, so the charges that were assessed were due to equipment I have filed disputes with the credit bureaus as this comes up with a derogatory mark on my credit rating, and all they will say is that it's valid...aga

In May of I moved into a new home and selected WOW as my cable, telephone, and internet provider After two days of service I realized that the quality of the picture and overall service wasn't to my satisfaction therefore I notified them and canceled the service Approximately two weeks later I dropped off the boxes and awaited the bill via mail Upon getting the bill they charged me almost and after speaking to a representative regarding the bill they advised me that the bill was accurate because they stated that I agreed to have the internet, & phone to remain on I do not recall stating that, and I'm curious to know why they would asked me that anyway when I was calling to cancel They also advised me that they recorded our conversation as if they knew there would be a discrepancy in the future
I think there line of questioning was to trick the consumer and used your statements against you in the future with the recorded statement I never used any data

I discontinued my service with WOW after being a loyal customer for yearsI had to return the equipment and one of the options was to have the equipment picked up by WOWI specifically asked if there would be a charge and the customer service individual stated "NO, there will be no charge"A week or so after this pick up I received a bill for $I called about the charge and explained the call when I requested the pick up and was told there was nothing in the notes so I would have to pay

I canceled my internet service with Wow months ago due the lack of reliable internet and customer serviceAt the time I returned all of their equipmentI asked if there were any fees or penalties due at was told that I owed nothing, and should actually expect a refund from the companyOn Aug 31st I received a bill for $and was told it was because of early cancellation feesThis is my first notice since I could no longer log into the account since they deactivated me

Hello, I received a bill from wow cable on January 30,, for $I had not received services from the company since I moved out of my apartment in November so I called the company to get an explanation of chargesI spoke with a gentleman named Trey and he told me it was due to the modem being damaged when it was returned on 11/8/I explained to him that when I returned the modem the lady who inspected the modem and scanned the bar code into the system to return it did not note any damage and provided me a receipt with no stated damage chargesI opened a dispute with the company and was told that I needed to go into the local branch to speak somebody thereWhen I went back to the location on 2/16/I spoke with the lady who helped me when I returned the modem back in November and she states that she did not see the damage until she was putting it away in the cabinetI questioned this statement because she checked the modem when I returned the equipment and there

When we signed up with Wow for internet service, we told the salesman that there was a chance we would be moving out of the state and we hesitated about signing the two year contractAt the time we were living in Michigan He assured us that we could continue our contract in a different state and if Wow! didn't service the state we moved to, that we would be able to terminate the contract without penaltyWe signed the contract on the salesperson's *** and moved forward using their internet serviceThe salesman's name is Jason F* and he is no longer employed with the company
We started our service with Wow at the end of August and my husband got a new job in ColoradoAs soon as we found out we were going to be moving, I called Wow! and asked if we could transfer our service to Colorado SpringsThe customer service representative informed me that they currently did not have service in Colorado, so she would cancel our service and there would be no penaltyI recall e

I pay for service for wireless internet and phone which is not being provided by Wow cable they have sent out technician times I have taken off work times with loss of salary the service is not working properly for the price I am paying for

Wow cable told me and my wife that they will be out to our house switch our motor out between 10:00am to 1:pmThey never show up but they call and said their van broke downSomeone show up at 7:20pm at night after we lock all our door and went to the movieThen leave a note at the door saying we owe them a $for them stopping byto hours later after people are not allow anyone in their home that late at night

Today makes a week that we've had service with WowThe 1st technician that came out to do the regular install and failed to set up the box in our bedroom or make sure the remote was even workingWe called another tech came out and fixed that issue but was over an hour late getting here, customer service (China or Philipeans) is horrible, my husband was hung up on after a minute hold and they failed to call him back which caused another call in and long hold timeAnd a third tech was called out because the main cable box receiver is overheating which is causing all TV's to shut downThis business is a joke! technicians in a weeks time and the manager has the nerve to ask why we are filing a complaintI will be canceling and going back to Comcast where I came from

Since switching to the "***" I have had billing issues almost every monthFirst, when talking to representative, I clearly ask if there were any other charges I was told no On my first bill there was an activation fee I called and disputed that After the supervisor listened to the recording it was confirmed that I was told there would be no additional fees NOW on my current bill there is an additional fee of $that the foreign guy, at the third world country your company has chosen to refer customer calls to, tells me it is for when "***" was set up in my house Again, I ask if there was going to be any other fees, NO
I thought that I was told that there would not be an increase in my bill for a year I may have this mixed up with my cell phone but I have requested the local office to review the tape for this I went to my local office and was promised a call back regarding this No call for two weeks now
I feel that as a customer who has remained with you

I purchased a wow bundle with 100+ internet speed and the speed test only read mbpsI contacted wow and they told me that we don’t Guarantee our speeds I told them I want to cancelThat is called advertisement and they then told me I would have to pay a 340$ cancellation feeThe company is in the wrong I would never sign with this company again they are horrible people to speak with and they don’t care about there customers

I have been consistently overchargedThis is a breach of contractI have a written agreement of $per month from the local Sales Agent *** *** *** with the above price*** does not return my calls and the company overcharges every month Very unprofessional and dishonest

I have been having financial issues with WOW!, then ***, and now back to WOW!, for my television, telephone, and Internet services I had WOW! first, then they started creeping up on their charges, so I started looking around at other services I next tried *** - see the complaint I just filed about them - and have tried to return to WOW! at an affordable rate On August 22, 2016, they told me that if I stay for one year for the price of $per month for TV (called WOWWAY), with $per month for telephone, totaling $per month for WOW! services, to include the Internet, there will be a $service fee added to my bill that I can pay on every month until it is paid I have the chance to opt out during the first days of this agreement On 8-29-I called WOW! in re: outrageous bill I received, showing $month WOWWAY TV, $month telephone, $10-$month Internet, $service fee, plus monthly equipment rentals! Suddenly I have a regular monthly payment of $119.99,

We had WOW services for year and after that year was over, our bill had increasedWe called around other providers and were given a lower monthly premium with higher Internet speeds so we called WOW and they agreed to match the price with a 2-year commitmentA couple months later, my job called me into a meeting and I was advised that I was being relocatedI called WOW but they did not service my new area I was moving toI was advised that an early termination fee was would applyI tried to dispute this but customer service would not let me speak to a manager or higherThe contract was that I would keep my services for years, and I wanted to keep my services for years but WOW breached the contract when they were unable to provide me services after I movedI had to move for workThat in itself should void the contact! I was advised that my original call would be pulled and listened to to check if I was informed of the contract rules about moving (which I never was)

Existing customers are treated poorly and customer service is absolutely terribleWorst Company I have ever dealt with

WOW charges an early termination fee for moving out of their service areaYou cannot physically obtain the service at the new home and you still payStay away from WOW