Choxi.com, Inc.

Horrible! I will NEVER EVER EVER order anything from this company again! I took a chance on ordering from them in the past and mostly had positive experiences, however this last time I ordered will be the last time EVERDO NOT ORDER FROM THIS COMPANY! I ordered over $worth of products to qualify for one of the promotional codes they had at the time (spend $50, save $25)Upon putting in the code, it showed that the code was applied, however at the time they billed my debit card for the full amountUpon contacting the company they accused me of not using the correct codeHow would I be able to use the code without you sending me the email with the code attached? On top of being billed full price for the items, they were NEVER RECEIVEDI have attempted to contact the company at least times now, only to never recieve ANY RESPONSE from the companyI didn't want to believe the Revdex.com reviews when it was ***, but now I seeThis place is a scamDon't waste your time or money

Dear ***,
"margin: 0in 0in 0pt;">
Your initial order was placed on November ***, and you contacted the company on December **, 2013, outside of our return policyCustomer service informed you that since the product had been washed, it is no longer eligible for a returnThey also issued you a $credit for the inconvenience
Best,
***

*** ***-***,
Order #*** consisted of the "MID Google Android 1.2GHz 4GB 7" Dual-Camera Tablet PC & Accessories"The order was placed on November ***, and confirmed delivered on December **,
Order #consisted of the "DOOBALLO Women's Tall Slouchy Buckle Wedge Boots - Assorted Colors" and the "MID Google Android 1.2GHz 4GB 7" Dual Camera Tablet PC with Accessories"The order was placed on December **, and confirmed delivered on December **and **, You contacted customer service on December **, 2013, outside of our return policyThe product is covered under a manufacturer warranty and is eligible for a refund/repair/replacementPlease contact the manufacturerfor further assistance.
Please call or fill out your information at *** for assistanceToll free number is ###-###-####Open M_F, 9:30am-6pm EST
Best,
***

I ordered a product back in May that has not been delivered and they have not responded to emails, ***, and their phone number does not involve anyone answering

Just Dont! I have received perhaps 75% of my ordersThe other 25% is lost in never never land Choxi does not have any information from their vendors about fulfillment or tracking of your itemsAfter weeks you can cancel and if you get Choxi credit it's like a snowball of continuous missing orderspair of earrings arrived months after ordered I actually forgot about themSurprise! Prices are not that great compared to the question of maybe I'll receive itI have been ordering from them since there change over from *** I am doneEven leaving dollars of unfulfilled orders Perhaps the items might show up someday

They never fulfill your order they send you an email statingstating they are not able to ecen though they took your mo ey already then they give you store credit just to go through the same *** again and they never ship this company is a rip-off it needs to be investigated and shut down better yet let's file a class action

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
***

Dear ***,
There are many orders under your accountPlease tell me the order number associated with this complaint so I may better assist youThank you
Best,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I did not keep my confirmation emails as I never thought your company was going to be so bad to meI complained many times to your own customer service dept and you did not resolve my issues, but instead kicked me off your siteLook up my email address to find my complaints and order numbers.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Oh, my...what a story I have! Bought a MFK handbag from Choxi, they sent a defective WRONG color bagI returned it and had to fight for my refund/exchangeThen I made ANOTHER mistake and ordered another MFK bag.....got it and the zipper was defective!! Sheesh! Should have known, right? Well, I got the return authorization, then the manufacturer was stating they didn't receive their garbage backSo I sent proof from the ***FINALLY, got the credit(oh no! NOT the money back) for the handbagSo I placed an order for the EXACT SAME THING to replace the one with the defective zipper, on February ***As of today's date, March ***, my order states "Processing" and after numerous emails with their ridiculous customer service, this is the latest response I've received; "I'm sorry to hear that you would like to cancel your orderUnfortunately, the details for the order you mentioned have already been sent for fulfillment to our manufacturing partners and we are now unable to cancel this orderWe will be contacting you with the updatesWe appreciate your time and patience on this matterAgain, My apology
If there is anything further I can do to assist you please let me knowAt Choxi, customer satisfaction is our main goal."
What a waste of time, money and sanity! What a load of frustration!!
(Oh! And this is just the latest of my orders to get screwed up by them!!) (I just don't learn apparently!!)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I believe the item was never intended to be soldIt was a bait and switch scam to gather info from people and nothing moreEven their reply has no information except they had a problem with the supplierWhy would you ever offer an item you didn't even have? No, this is all lies and covering up for the fact that, once people discovered issues with the company, was quietly cancelled and expected to be forgotten
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
***

I have been a choxi customer for many yearThat was before it was choxi and nomorerackI there were numerous times that I bought items and they were not what it was advertised to be on the websiteBut the last staw was when I bought a smart watch for times the price that was listed on ***I felt like I was dupe! I call and tried to return the watch and it was a nightmareThey could not refund my moneySaid that they would give me a store credit insteadThey sent me a Shipping label which did not workPost office told me the label has not been paid forMy advice to you stay away from choxiThey are fraud

Revdex.com:
At this time, I have not been contacted by NoMoreRack.com, Inc. regarding complaint ID ***
Sincerely,
***

Dear ***
On January **, a refund in the amount of $was issued to your account.
On January **, a refund in the amount of $was issued to your
account.
Best,
***

Dear ***
0in 0pt;">I am having trouble locating a company profile for youIf you have ordered in the past, please provide the order number for a purchase so we may be able to better assist youAt this time, we have no record you or any private information
Best,
***

My order number is *** placed on 10/**/for items totaling $and only received items I never received the other items totaling $ I have tried calling customer service numerous times and got voice mail and also have sent emails to customer service with no response at all I paid total amount through my debit card

Dear ***,
"margin: 0in 0in 0pt;">
Your initial order was placed on October ***, and confirmed delivered on November **, Please see below for the confirmation linkYou initially contacted customer service on January ***, 2014, outside of our return policy periodCustomer service informed you at that time that the product is under warranty and is eligible for a repair by the vendorTo date, the item has not been received by the vendor and therefore no action can be taken on the account
***
Best,
***

I had previously placed orders not because of the price but because no one else had the item When I placed the order it took almost months to ship the item
This time I placed an order on June *** They TRY to ship (they say) within days On about June ***, I sent an email requesting when my order would ship They responded that it is processed through an outside company so they do not have a tracking number that, of course, lead me to believe it had shipped They also offered a refund but if I could only cancel before I got a tracking number I said no I didn't want to cancel they had my money for almost a month, what would cancelling get me? So I waited weeks and emailed again I got the SAME exact response They didn't even read my email So I waited I sent another email today, July *** and got the SAME email I went to the "chat" told them to cancel my order, refund my money and not to ever contact me again We are at weeks and it hasn't even shipped They said sure and GAVE ME A STORE CREDIT! Really???? After that fiasco they want me to order from them again??? I said no, cancel the order and refund my money They offered me a store credit with a 10% discount?? Really? I said no, refund the money means refund not credit I want a refund He finally agreed I actually don't think they even ship anything until you complain a couple of times because this has happened on every order The thing is that by they time they finally ship the items, I have found them on ebay cheaper This was a spinning mop, they gave me a discount of $so it came to $ This is on ebay now for $18, free shipping Save yourself a stress headache and do NOT buy from these people

I placed an order with them on June *** of this yearIt is now august *** and I have yet to receive even a shipping confirmation! I have contacted the company four times asking where my order is and why is has not been shipped yetWhen I placed the order nothing was said about back orders or anything of the kind that would delay my order, yet here I am no product no shipping confirmation! Everytime I contact customer support about my issue I receive an automated reply asking me to be patient and it will be shipped out as soon as possible....I am out of patience! I have asked them to refund my money so I can make my purchase elsewhere and have received no responseAt this point I feel like they took my money !! This site is awful! I told them I would not be shopping with them anymore and they proceeded to send me a coupon for free shipping what good is free shipping if a product never ships! I honestly feel scammed!

Ordered smart watches and fitbit weeks ago Haven't received any of it Emails to customer service have been coming back undeliverable Phone number I found always rings busy