I have got to say that choxi has gone downhill tremendously from NoMoreRackI have had problems with my last four orders about receiving items extremely late or not at allTheir referral program is a farce it doesn't work at allI have referred people through their link and have never received a credit and neither have the people I've referredRight now I'm fighting with them again about a dress that I ordered months ago and and it still has not been shippedThey need to step up their game if they're going to be anything comparable to NoMoreRackWhen you file a complaint with customer service they don't even respond to you and if they do it doesn't resolve your problemI am done with this company and I will not tell anybody else to order off of it and they need to get their act togetherI'm now going to contact the Revdex.com as well as the corporate office and file another complaint to get my refundI don't want to store creditI want my money back because I don't intend to buy anything else thereSo buyer beware before you order off of this site!!!!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: Sincerely, [redacted] As I have stated to many customer service representatives, I wanted a refund for the original $I paid you $+ $shipping for a pair of boots that were the wrong sizeYou refused to give me credit at that time, instead gave me store credit which I ordered the speakers withThe speakers were damaged upon arrival, I returned them and requested my debit card be creditedYou refused and once again gave me store creditWhich I was forced to spend my money with your company against my wishesPoor customer service and poor company policiesI have wasted hours of MY time dealing with your company on many different occasionsThis company is fraudulent and hides behind "company policies"Ridiculous In order for the Revdex.com to appropriately process your response, you MUST answer the question above
I have ordered different orders in March and AprilThey took my money right awayTheir site states to wait 10-days for processingAt this time, they are over a month for and days for the otherThey keep telling me there is a cancel button, but there isn'tWhen I email them to cancel, they give me the story of it's cancelled and wait 5-days for the refundThe 1st one, I should have received $and only received back $2.97! They just keep telling me it's refundedI am ready to see if the bank can assist me in getting this back and note them as a fraudulant companyNever had problems with NoMoreRack...just when turned to Choxi
Very bad people to deal with I ordered watches before Christmas I received and mailed out for Christmas presents I was told they didn't work so I returned the other in the same box I received them in, with authorization numbers inside attached to the packages They stated they only received watches so they only paid me $ There is no way they could have overlooked the other packages inside the box Either they have a thief working in receiving or they are just crooks They have their merchandise back and my money Buyer beware These are bad people to deal with
Worst place I have ever done business with now invoice says "nomorerack but people I'm getting emails are from "Choxi.com". Received 3 pr of gauze pants, 1 wrong color, all hideous material, just all around terrible pants for $29. each. Emailed for a return authorization and didn't received one in a week. I sent the pants back to the return address that they came from. Make a long story short they played hot potatoe with the package for about a week after it was delivered. They told the post office a week after it was delivered that address was vacant and they had no way to access it. How in the [redacted] did you send it back then if you had no access to it? As long as I didn't call about the package they were going to keep it but the minute I called it was a vacant address and the business had moved. Thinking about using them as a prop for a huge garage sale with the story. Probably could reach about 500 people and save them the trouble of doing business with this company. Problem being cost me $87 to do that.
I have placed an order since July **, it's over months now, I've tried to contact customer service, over and over, I couldn't find anyone to talk to, I sent them email, they finally answered my emails back after days, they said that they refund me my money, there was no refund until today I called them, I finally got a chance to talk to them, when they check my account they couldn't find the refund on my account, me and my friends and my family, we've been ordering merchandise from choxi for over years and never received them, and choxi will never call you to let you know that your order will be late, that's why we've been loosing a lot of money from choxi, because when order stay out for that long, we end up forget about them, because we have been placing orders everywhere not only choxiSo I don't think choxi should be in bussiness anymore, it looks like they don't have the merchandise, they just trying to rip off the customers
Dear [redacted] , As you can see from the screen shot in the previous message an RMA was already processed on December [redacted] for the return of your item I've very sorry if you didn't receive it via email but I have attached a copy here for your usage Once your return has been received a full refund will be processed back to your original form of payment Regards, ***
This company seems to no longer be in business There phones state that the offices are closed and any attempt to email them just results in a generic"we received your request" but it is never follon The recording at the customer service number ###-###-#### clearly sates that any email will be answered within hours, sometimes even as short as an hour I currently have three orders with the company, one order placed I am afraid that I have lost the $I have spent The reason I am complaining is that the company is still sending out e-mails to subscribers that they are offering free shipping on all order for hours This email blast is sent out daily People that are not aware of the company status are still ordering and giving them money and they will never see the product I can provide proof of the e-blasts if needed I will be saving them as well as the e-mails I have sent the company re: wanting an update on my orders
choxi has been a good place to order fromMy items came fast and everything was what it was suppose to beMy sheets were wonderful and I want to order more of themBathing suit and other items were greatThis is a good place to order things cheaper and what I ordered was cheaper and betterMy sheets at Choxi's were $and J.C Pennys had them for $
unfulfilled order, charged my credit card immediately on 716, never sent productOffice has been closed for days when attempting to call customer service or HQMany other customers having same issueno contact No reply via email either
They advertise a price like$then direct you to order for a better price Turns out that was$then they give you$off so you are on!y paying #over their published price RIP OFF
Never got my order (twice) I will never order again Took months for Choxi to tell me I wasn't going to get my order Gave them one more chance when they gave me$credit Never got that order either, I have unsubscribed twice yet still get the emails, and of course they had told me that I had "successfully unsubscribed." Yet another lie,
Dear [redacted] , I just tried contacting the manufacterer and was put in contact with an agentPlease try again, they will be able to assist you with a replacement or refund since the product is still under warranty Please call or fill out your information at [redacted] for assistanceToll free number is [redacted] Open M_F, 9:30am-6pm EST Best, ***
[redacted] , On February **, you were informed that the return shipping charges would be $Please contact NoMoreRack customer service if you would like to proceed with the vendorThank you Best, [redacted]
items total for different orders Received itemAfter many weeks of emails and chats with CS, was finally told that other items were not available to be deliveredDemanded refund for the remaining items That took a week to get I am soooo done with Choxi
I ordered from Choxi in October, never received product They charged my credit card and I just found out that they closed up shop and left thousands like me hanging
I have spent hundreds of dollars for merchandise on this website; however, I never received the items that I orderedWhen there was an opportunity to actually speak to a representative from Choxi, she assured me that I could and would receive store credit for the money that I lost They said they had no control over the businesses that distribute merchandise ordered on their site Suddenly, the entire company and website disappeared; leaving consumers like me deplete of merchandise and the money we spent
I have got to say that choxi has gone downhill tremendously from NoMoreRackI have had problems with my last four orders about receiving items extremely late or not at allTheir referral program is a farce it doesn't work at allI have referred people through their link and have never received a credit and neither have the people I've referredRight now I'm fighting with them again about a dress that I ordered months ago and and it still has not been shippedThey need to step up their game if they're going to be anything comparable to NoMoreRackWhen you file a complaint with customer service they don't even respond to you and if they do it doesn't resolve your problemI am done with this company and I will not tell anybody else to order off of it and they need to get their act togetherI'm now going to contact the Revdex.com as well as the corporate office and file another complaint to get my refundI don't want to store creditI want my money back because I don't intend to buy anything else thereSo buyer beware before you order off of this site!!!!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: Sincerely, [redacted] As I have stated to many customer service representatives, I wanted a refund for the original $I paid you $+ $shipping for a pair of boots that were the wrong sizeYou refused to give me credit at that time, instead gave me store credit which I ordered the speakers withThe speakers were damaged upon arrival, I returned them and requested my debit card be creditedYou refused and once again gave me store creditWhich I was forced to spend my money with your company against my wishesPoor customer service and poor company policiesI have wasted hours of MY time dealing with your company on many different occasionsThis company is fraudulent and hides behind "company policies"Ridiculous In order for the Revdex.com to appropriately process your response, you MUST answer the question above
I have ordered different orders in March and AprilThey took my money right awayTheir site states to wait 10-days for processingAt this time, they are over a month for and days for the otherThey keep telling me there is a cancel button, but there isn'tWhen I email them to cancel, they give me the story of it's cancelled and wait 5-days for the refundThe 1st one, I should have received $and only received back $2.97! They just keep telling me it's refundedI am ready to see if the bank can assist me in getting this back and note them as a fraudulant companyNever had problems with NoMoreRack...just when turned to Choxi
Very bad people to deal with I ordered watches before Christmas I received and mailed out for Christmas presents I was told they didn't work so I returned the other in the same box I received them in, with authorization numbers inside attached to the packages They stated they only received watches so they only paid me $ There is no way they could have overlooked the other packages inside the box Either they have a thief working in receiving or they are just crooks They have their merchandise back and my money Buyer beware These are bad people to deal with
Worst place I have ever done business with now invoice says "nomorerack but people I'm getting emails are from "Choxi.com". Received 3 pr of gauze pants, 1 wrong color, all hideous material, just all around terrible pants for $29. each. Emailed for a return authorization and didn't received one in a week. I sent the pants back to the return address that they came from. Make a long story short they played hot potatoe with the package for about a week after it was delivered. They told the post office a week after it was delivered that address was vacant and they had no way to access it. How in the [redacted] did you send it back then if you had no access to it? As long as I didn't call about the package they were going to keep it but the minute I called it was a vacant address and the business had moved. Thinking about using them as a prop for a huge garage sale with the story. Probably could reach about 500 people and save them the trouble of doing business with this company. Problem being cost me $87 to do that.
I have placed an order since July **, it's over months now, I've tried to contact customer service, over and over, I couldn't find anyone to talk to, I sent them email, they finally answered my emails back after days, they said that they refund me my money, there was no refund until today I called them, I finally got a chance to talk to them, when they check my account they couldn't find the refund on my account, me and my friends and my family, we've been ordering merchandise from choxi for over years and never received them, and choxi will never call you to let you know that your order will be late, that's why we've been loosing a lot of money from choxi, because when order stay out for that long, we end up forget about them, because we have been placing orders everywhere not only choxiSo I don't think choxi should be in bussiness anymore, it looks like they don't have the merchandise, they just trying to rip off the customers
Revdex.com: At this time, I have not been contacted by NoMoreRack.com, Incregarding complaint ID [redacted] Sincerely, [redacted]
Dear [redacted] , As you can see from the screen shot in the previous message an RMA was already processed on December [redacted] for the return of your item I've very sorry if you didn't receive it via email but I have attached a copy here for your usage Once your return has been received a full refund will be processed back to your original form of payment Regards, ***
This company seems to no longer be in business There phones state that the offices are closed and any attempt to email them just results in a generic"we received your request" but it is never follon The recording at the customer service number ###-###-#### clearly sates that any email will be answered within hours, sometimes even as short as an hour I currently have three orders with the company, one order placed I am afraid that I have lost the $I have spent The reason I am complaining is that the company is still sending out e-mails to subscribers that they are offering free shipping on all order for hours This email blast is sent out daily People that are not aware of the company status are still ordering and giving them money and they will never see the product I can provide proof of the e-blasts if needed I will be saving them as well as the e-mails I have sent the company re: wanting an update on my orders
choxi has been a good place to order fromMy items came fast and everything was what it was suppose to beMy sheets were wonderful and I want to order more of themBathing suit and other items were greatThis is a good place to order things cheaper and what I ordered was cheaper and betterMy sheets at Choxi's were $and J.C Pennys had them for $
unfulfilled order, charged my credit card immediately on 716, never sent productOffice has been closed for days when attempting to call customer service or HQMany other customers having same issueno contact No reply via email either
They advertise a price like$then direct you to order for a better price Turns out that was$then they give you$off so you are on!y paying #over their published price RIP OFF
Never got my order (twice) I will never order again Took months for Choxi to tell me I wasn't going to get my order Gave them one more chance when they gave me$credit Never got that order either, I have unsubscribed twice yet still get the emails, and of course they had told me that I had "successfully unsubscribed." Yet another lie,
Dear [redacted] , I just tried contacting the manufacterer and was put in contact with an agentPlease try again, they will be able to assist you with a replacement or refund since the product is still under warranty Please call or fill out your information at [redacted] for assistanceToll free number is [redacted] Open M_F, 9:30am-6pm EST Best, ***
[redacted] , On February **, you were informed that the return shipping charges would be $Please contact NoMoreRack customer service if you would like to proceed with the vendorThank you Best, [redacted]
items total for different orders Received itemAfter many weeks of emails and chats with CS, was finally told that other items were not available to be deliveredDemanded refund for the remaining items That took a week to get I am soooo done with Choxi
I ordered from Choxi in October, never received product They charged my credit card and I just found out that they closed up shop and left thousands like me hanging
products are fine but the shipping can take over a month That is unacceptable
I have spent hundreds of dollars for merchandise on this website; however, I never received the items that I orderedWhen there was an opportunity to actually speak to a representative from Choxi, she assured me that I could and would receive store credit for the money that I lost They said they had no control over the businesses that distribute merchandise ordered on their site Suddenly, the entire company and website disappeared; leaving consumers like me deplete of merchandise and the money we spent
Dear [redacted] On March **, a refund was issued to your account in the amount of $Please allow 3-business days for the funds to post Best, [redacted]