I bought three tickets to a showI was charged $in feesDisgusting! Shameful! I'd rather give the money to the scalpers on the streetThey charge less! And I know someone who works for StubhubShe should be ashamed!!! One star is too many!
I recently bought instant download tickets from StubhubOrder #***Upon receiving these tickets via email, I used *** "Buy on Map" feature and the same exact tickets were still available for me to buyI instantly knew they were being double sold because they were STILL for sale / NEVER sold on ***I called Stubhub to let them know and they told me "the 'fan' was trying to resale them on both, we've emailed them to let them know they have been sold and to take them down on other sites"Stubhub is missing the ENTIRE point hereThe tickets have not even been sold from *** everMeaning, once again, the two tickets I have bought from someone on Stubhub have never even been sold beforeYes, *** has a resale featureThese tickets are listed as REDThe tickets I am inquiring about are still listed as BLUEI called Stubhub again to try and speak with a different agent and was yet told the same thingIt's like speaking to robots when I call
this company is one of the WORST companies I have ever had the "pleasure" of working withI bought tickets on ticketmaster and listed them on stubhub because I was hoping to buy four tickets instead of two with seats all togetherwhen I listed them I clicked 'upload tickets later' because I was still trying to transfer the file to PDF versionI immediately web chatted stubhub to see if this was acceptable- THE FEATURE DOES NOT WORKif you click on anything else on your computer it will dissapearso I emailed the support line after I screenshotted and converted my mobile tickets to PDF and they said that that was unaccetptableWHEN I HAD TRIED TO CONTACT THEM TO ASK THE QUESTION MULTIPLE TIMESWITHIN HOURS BEFORE I EVEN HAD A CHANCE TO CONTACT TICKET MASTER I WAS CHARGED DOLLAR CANCELLATION FEETHIS COMPANY IS A SCAMDONT EVER TRY TO RESELL TICKETS THEIR CUSTOMER SERVICE IS NOT FIT TO HANDLE AN ISSUE AND DOESNT EVEN SUPPORT THEIR CHAT FEATUREDONT RISK GETTING CHARGED
I utilized the StubHub app to purchase tickets on Saturday, 04/28/I clearly searched, and selected, the date of 07/21/from the app window to purchase *** ***! tickets in *** ***I saw the correct date, and it was listed clearly on the app when I went to the checkout windowThe checkout window in StubHub app does not show you the date (which I should have been suspicious of, clearly) and purchased the ticketsThe final cost was $***When I got the confirmation, the date was changed to 06/21/2018! I tried to use the customer service chat option, but was told there was no problem found on the order and she would just refund the 10% fee since I was forced to put them back up for sale! I informed her then I would file a Revdex.com complaintI believe that StubHub purposely changed the date so the seller has to then post again, making them more money for feesThe fees alone on the order are crazyI did not choose 6/21/as a date and was very careful to choose the corre
I was a victim of fraudsomeone purchased tickets through my stubhub account and charged it trough my paypalWhen I notified stubhub they started their investigationdays later I received an email stated that the purchases were not fraudulent, however it wasI then called stubhub, they could not offer my any documentation proving their findingsI contact PayPal when they concluded their investigation, they found that the tickets were purchased fraudulentlyPaypal issued me a refundI am very disappointed in StubHub in not conducting a thorough investigationBeware of doing business with this company
We bought tickets to a pink concert and when we hit "view tickets" to print our tickets for the concert the ones we sold were the only ones listed and not after the concert we are being charged for the ones we sold and the ones we went with I mean you need to SERIOUSLY separate the different between sold and not sold tickets so consumers can print the right tickets and not someone else'sI brought this up the dispute specialist and there's nothing he could do What a disgrace and handled inappropriately Very disappointed
I purchased two tickets to a concert from stubhub for a birthdayMy girlfriend drove miles to go to this concert with her sisterWhen arriving, the tickets scanned said they were not valid tickets and we got scammedI called stubhub and they said the venue was sold out and there is nothing they can doMy girlfriend spent hours in line to get into the venue only to be told the dollars I spent on the tickets were not validThey told me they would give me a 20% off next purchase for something, but that does not make up for the grief that was incurred from ruining a birthday, two people taking off vacation days at work, and having to wait numerous hours in line for tickets that do not even work
I purchased two tickets for a concert scheduled for May 18, I found out several days before I wouldn't be able to attend and was interested in selling my ticketsUpon looking at the ticket themselves, first I see that they are in a different name than mineSecond, I see that the price on the tickets were much less than what I paid for them minus feesIn calling StubHub I found out that I had purchased these tickets from a person not the venueThere was nothing to indicate that the tickets were from a private seller nor that they were listed for much more than the face amountI have asked for a refund and was deniedI did read the terms of service but it is not clear on there that all tickets are from private sellers and can be sold for above face valueI want them to credit back my charge card the full amount I paid since their whole site is totally misleading and the venue themselves say that tickets cannot be sold above face value without prior written consent
I was browsing ticket prices for nearby concerts and in order to view the price on stubhubs mobile app I was promoted for a payment method to see the price with taxI selected my Google walletBefore I could review the price the purchase went throughI tried to cancel but their 24/support wasn't availableI called first the the next morning to try and cancel and was told I couldn't and I would need to resell the tickets to get a refundI didn't want to do thatEspecially since they wanted my raw credit card number to proceedI said I wouldn't provide my credit card to a company that already misbilled meThey said there was nothing else I could do
I purchased two tickets on Stubhub to a concert in September When I arrived at the venue, the tickets that I was issued when scanned displayed that they had already been used to enterI tried to call Stubhub, however, their office was not open as it was the evening on SaturdayI contacted Stubhub the following week and was refunded the exact amount that I had paidThis was a great inconvenience since I didn't receive the product that I had paid for and was left outside a venue with my wife and no tickets to the eventI accepted no resolution until I recently and accidentally double sold tickets on Stubhub, and when contacting (well ahead of time) them to let them know, I was charged an additional penalty for the mistakeI was told the customer would receive some additional compensation and when I inquired as to why I was not given the same, was told that I should have been and this would be followed upThere was no follow up and denial of the discussion from managementThe
I've never had such a bad experience on a website and with a "Supervisor" on a callHe stated that I received emails that I never received and said I should check with my Internet Provider and Email? That is ridiculousThey do not send proper notifications that would help sellers in making smoother transactions and then charge a ridiculous amount and put the blame on the sellers or others when it doesn't go right I asked if he can assure there was an email sent saying that the Ticket was Sold and he said yesTHERE WAS NO EMAILThere was no open sales tabI've used it before and saw all of those thingsBut not this timeThey are LIARSThen he tried to turn it around saying "Well those emails are only courtesy emails" They are very unprofessionalAnd I can see why there are so many negative reviews and complaintsI've never had to write a negative review about a business before until nowAt 95% NEGATIVITY, that says a lot I will never be selling on this website again
I had a similar issueI accidentally sold a ticket on StubHub which had already been sold StubHub is now charging me the 40% for replacement tickets (somewhere around $250)AND there are replacement tickets for a similar price ON THE STUBHUB WEBSITE So in the end, they have a replacement but instead of charging me the smaller $fee for the difference in price for the tickets, they are charging me the MUCH larger feeThe buyer is paying full price for the ticket and I am paying another half price for the ticketThis means StubHub is receiving $and only delivering $(the price of the replacement ticket) worth of tickets to the buyer And in effect, I will be paying a $penaltyThis may not be a big deal for a large corporation, but the difference in that price really effects my life
It is perfectly reasonable for a penalty to be charged since it was my mistake But it seems nobody would want to risk such a high penalty, and would be scared off from selling on StubHubShouldn't you charge whichever fee is lesser? The difference in price or 40% of the value of the ticket? I can only assume that others, like me, are not reading the fine print How is this a fair business practice?
StubHub.com is refusing to give a refund for tickets to a cancelled *** *** concert at *** *** in ***, **I bought tickets to the June *** *** concert at *** ***I personally called *** *** and verified that the concert has been cancelled and ticket sellers have been informedRegardless of this, StubHub.com refuses to offer a refund for this eventI paid a total of $*** for these ticketsOrder date was 3/25/***Order number is***I ordered these tickets online at StubHub.comThe tickets arrived by e-mail and I downloaded and printed them
I purchased tickets from StubHub.com for the ***The seats were in the Deck section and listed four seats Row SRSeats 34-There was no indication on the tickets that these seats were standing room onlyWhen I got to the venue I was stunned that there were no actual seats as were stated on the ticketI am asking for a full refund because the tickets I purchased were misrepresentedThey should have clearly stated that this was a STANDING ROOM ONLY section and the SEATS were not actually seats but an assignment to be in that sectionI would have purchased other ticketsWhy am I responsible to pay for these tickets when it was not made clear on any description, including the map of the venue that these were standing room only? The company refunded half the price as a curtesy but refused to refund me fully stating that the tickets were used - how else was I to know that the section was standing room only, unless scanned at the gate so that we could get to our seats? Why sho
I purchased tickets to see Marshmello on Saturday***, it had been raining all day and we knew it was going to rain through the nightThe venue was supposed to start music at pm and there was supposed to be numerous DJs performingThe venue announced at pm that the headliner would be performing early due to weather conditionsHe started at and was told to stop by the venue opened late, no other DJs performed, and the headliner performed for minsI paid $in parking and $for beers I could not finish because by the time I got them they were wrapping upThe venue is deciding that because he performed EVEN THOUGH THAT'S NOT THE WHOLE SHOW WE PAID FOR they will not be refunding anyonethey did offer free tickets to another show and some kind of provisional creditI requested to be refunded as StubHub supposedly stands behind their ticketsThey are not refunding methis is a robberyThis is poor customer serviceThis is wrongI want my money backThe ori
I placed an order for theater tickets about an hour before show timeI created an account as I had never used Stub Hub beforeI purchased my tickets for about $eachI then received an email letting me know that my order had been cancelled as Stub Hub assumed this was fraud due to my having just created an accountAfter being on the phone with customer service for minutes, not only could my original order not be re-purchased, but the tickets were sold out for that eveningThis is a ridiculous policy for a website/service that REQUIRES you to create an account in order to purchase tickets
DON'T USE STUBHUBThey capitalize on human errors and profit off themI sold tickets and miswrote the sectionHonest mistakeThis show was months awayThe buyer reported that the seats were wrongI got hit with a 70% penalty of the total sales priceStubhub claims it is the difference for finding the buyers seats that were similarThis is untrue since there were penalty of seats in the same section and same price range as what I sold them forThey could have easily found seats from other sellers for the same priceI called in and talked to the agents and supervisors but they would not waive the penaltyBest they could do was reduce it to 40% and they made this offer to me pretty quicklyThey are making up fictitious numbers and charging absorbent penaltiesThey don't care about you and all they care about is their bottom lineThis is a scummy companyAll in all don't use themThere are plenty of other services out thereDON'T USE STUBHUB FOR BUYING OR SELLING
I posted tickets on StubHub and before I got a confirmation they were posted so I could adjust the price a bot had purchased them from the siteThis violates the *** *** *** *** *** ** *** When I went to their support to chat with them, as an email option is unavailable, I was constantly re-queued in line, jumping from next in line to fourth and back again
This website is a scamIt makes it hard for sellers to want to sell their ticketsDO NOT EVER USE THIS WEBSITEI made a listing to sell tickets to a concert and ended up selling it to someone else in person insteadThen all of a sudden I was charged $from Stubhub for not "delivering tickets" because Stubhub said that they had to cover the charges for the customer that bought my tickets on their website WHAT? ALL they had to do was to give whoever that bought my tickets online a REFUNDI used the website with the intension of advertising my ticket not having to actually sell it if I find better deals elsewhereI did not know that I'd be charged if I did not want to sell them anymoreWhen I called customer service, they were unhelpful and kept on referring me to the terms & policies section onlineWho WOULD hae the time to read sections and sections of rules when they want to simply sell the ticketsThe policies are hidden and unclear and you'll randomly be chargedTHIS WEBSITE WILL make your life harderI want a refund because this is absurd
I recently bought concert tickets for The *** Band online from StubhubWHen I bought them they advertised "Seats will be printed on back of ticket." When I dropped down to buy tickets, the statement changed to "Your seats will be together." Another purchase for the same tickets said seats will be 9991, 9992, 9993, I paid per seat for a total of price$When I printed the tickets they said :Standing Only"I could have bought standing only right through the *** *** *** *** site for $** * pieceI attempted to resolve with STubhub and they told me it said General Admission is ALWAYS standingI feel this purchase was deceiving and purposely misleadingI was told that we could choose to stand together so the tickets were not misleading and that 9991, 9992, etc was for "inventory control purposes." I was told that they weren't responsible for the way tickets are sold by individuals on their site
I bought three tickets to a showI was charged $in feesDisgusting! Shameful! I'd rather give the money to the scalpers on the streetThey charge less! And I know someone who works for StubhubShe should be ashamed!!! One star is too many!
I recently bought instant download tickets from StubhubOrder #***Upon receiving these tickets via email, I used *** "Buy on Map" feature and the same exact tickets were still available for me to buyI instantly knew they were being double sold because they were STILL for sale / NEVER sold on ***I called Stubhub to let them know and they told me "the 'fan' was trying to resale them on both, we've emailed them to let them know they have been sold and to take them down on other sites"Stubhub is missing the ENTIRE point hereThe tickets have not even been sold from *** everMeaning, once again, the two tickets I have bought from someone on Stubhub have never even been sold beforeYes, *** has a resale featureThese tickets are listed as REDThe tickets I am inquiring about are still listed as BLUEI called Stubhub again to try and speak with a different agent and was yet told the same thingIt's like speaking to robots when I call
this company is one of the WORST companies I have ever had the "pleasure" of working withI bought tickets on ticketmaster and listed them on stubhub because I was hoping to buy four tickets instead of two with seats all togetherwhen I listed them I clicked 'upload tickets later' because I was still trying to transfer the file to PDF versionI immediately web chatted stubhub to see if this was acceptable- THE FEATURE DOES NOT WORKif you click on anything else on your computer it will dissapearso I emailed the support line after I screenshotted and converted my mobile tickets to PDF and they said that that was unaccetptableWHEN I HAD TRIED TO CONTACT THEM TO ASK THE QUESTION MULTIPLE TIMESWITHIN HOURS BEFORE I EVEN HAD A CHANCE TO CONTACT TICKET MASTER I WAS CHARGED DOLLAR CANCELLATION FEETHIS COMPANY IS A SCAMDONT EVER TRY TO RESELL TICKETS THEIR CUSTOMER SERVICE IS NOT FIT TO HANDLE AN ISSUE AND DOESNT EVEN SUPPORT THEIR CHAT FEATUREDONT RISK GETTING CHARGED
I utilized the StubHub app to purchase tickets on Saturday, 04/28/I clearly searched, and selected, the date of 07/21/from the app window to purchase *** ***! tickets in *** ***I saw the correct date, and it was listed clearly on the app when I went to the checkout windowThe checkout window in StubHub app does not show you the date (which I should have been suspicious of, clearly) and purchased the ticketsThe final cost was $***When I got the confirmation, the date was changed to 06/21/2018! I tried to use the customer service chat option, but was told there was no problem found on the order and she would just refund the 10% fee since I was forced to put them back up for sale! I informed her then I would file a Revdex.com complaintI believe that StubHub purposely changed the date so the seller has to then post again, making them more money for feesThe fees alone on the order are crazyI did not choose 6/21/as a date and was very careful to choose the corre
I was a victim of fraudsomeone purchased tickets through my stubhub account and charged it trough my paypalWhen I notified stubhub they started their investigationdays later I received an email stated that the purchases were not fraudulent, however it wasI then called stubhub, they could not offer my any documentation proving their findingsI contact PayPal when they concluded their investigation, they found that the tickets were purchased fraudulentlyPaypal issued me a refundI am very disappointed in StubHub in not conducting a thorough investigationBeware of doing business with this company
We bought tickets to a pink concert and when we hit "view tickets" to print our tickets for the concert the ones we sold were the only ones listed and not after the concert we are being charged for the ones we sold and the ones we went with I mean you need to SERIOUSLY separate the different between sold and not sold tickets so consumers can print the right tickets and not someone else'sI brought this up the dispute specialist and there's nothing he could do What a disgrace and handled inappropriately Very disappointed
I purchased two tickets to a concert from stubhub for a birthdayMy girlfriend drove miles to go to this concert with her sisterWhen arriving, the tickets scanned said they were not valid tickets and we got scammedI called stubhub and they said the venue was sold out and there is nothing they can doMy girlfriend spent hours in line to get into the venue only to be told the dollars I spent on the tickets were not validThey told me they would give me a 20% off next purchase for something, but that does not make up for the grief that was incurred from ruining a birthday, two people taking off vacation days at work, and having to wait numerous hours in line for tickets that do not even work
I purchased two tickets for a concert scheduled for May 18, I found out several days before I wouldn't be able to attend and was interested in selling my ticketsUpon looking at the ticket themselves, first I see that they are in a different name than mineSecond, I see that the price on the tickets were much less than what I paid for them minus feesIn calling StubHub I found out that I had purchased these tickets from a person not the venueThere was nothing to indicate that the tickets were from a private seller nor that they were listed for much more than the face amountI have asked for a refund and was deniedI did read the terms of service but it is not clear on there that all tickets are from private sellers and can be sold for above face valueI want them to credit back my charge card the full amount I paid since their whole site is totally misleading and the venue themselves say that tickets cannot be sold above face value without prior written consent
I was browsing ticket prices for nearby concerts and in order to view the price on stubhubs mobile app I was promoted for a payment method to see the price with taxI selected my Google walletBefore I could review the price the purchase went throughI tried to cancel but their 24/support wasn't availableI called first the the next morning to try and cancel and was told I couldn't and I would need to resell the tickets to get a refundI didn't want to do thatEspecially since they wanted my raw credit card number to proceedI said I wouldn't provide my credit card to a company that already misbilled meThey said there was nothing else I could do
I purchased two tickets on Stubhub to a concert in September When I arrived at the venue, the tickets that I was issued when scanned displayed that they had already been used to enterI tried to call Stubhub, however, their office was not open as it was the evening on SaturdayI contacted Stubhub the following week and was refunded the exact amount that I had paidThis was a great inconvenience since I didn't receive the product that I had paid for and was left outside a venue with my wife and no tickets to the eventI accepted no resolution until I recently and accidentally double sold tickets on Stubhub, and when contacting (well ahead of time) them to let them know, I was charged an additional penalty for the mistakeI was told the customer would receive some additional compensation and when I inquired as to why I was not given the same, was told that I should have been and this would be followed upThere was no follow up and denial of the discussion from managementThe
I've never had such a bad experience on a website and with a "Supervisor" on a callHe stated that I received emails that I never received and said I should check with my Internet Provider and Email? That is ridiculousThey do not send proper notifications that would help sellers in making smoother transactions and then charge a ridiculous amount and put the blame on the sellers or others when it doesn't go right I asked if he can assure there was an email sent saying that the Ticket was Sold and he said yesTHERE WAS NO EMAILThere was no open sales tabI've used it before and saw all of those thingsBut not this timeThey are LIARSThen he tried to turn it around saying "Well those emails are only courtesy emails" They are very unprofessionalAnd I can see why there are so many negative reviews and complaintsI've never had to write a negative review about a business before until nowAt 95% NEGATIVITY, that says a lot I will never be selling on this website again
I had a similar issueI accidentally sold a ticket on StubHub which had already been sold StubHub is now charging me the 40% for replacement tickets (somewhere around $250)AND there are replacement tickets for a similar price ON THE STUBHUB WEBSITE So in the end, they have a replacement but instead of charging me the smaller $fee for the difference in price for the tickets, they are charging me the MUCH larger feeThe buyer is paying full price for the ticket and I am paying another half price for the ticketThis means StubHub is receiving $and only delivering $(the price of the replacement ticket) worth of tickets to the buyer And in effect, I will be paying a $penaltyThis may not be a big deal for a large corporation, but the difference in that price really effects my life
It is perfectly reasonable for a penalty to be charged since it was my mistake But it seems nobody would want to risk such a high penalty, and would be scared off from selling on StubHubShouldn't you charge whichever fee is lesser? The difference in price or 40% of the value of the ticket? I can only assume that others, like me, are not reading the fine print How is this a fair business practice?
StubHub.com is refusing to give a refund for tickets to a cancelled *** *** concert at *** *** in ***, **I bought tickets to the June *** *** concert at *** ***I personally called *** *** and verified that the concert has been cancelled and ticket sellers have been informedRegardless of this, StubHub.com refuses to offer a refund for this eventI paid a total of $*** for these ticketsOrder date was 3/25/***Order number is***I ordered these tickets online at StubHub.comThe tickets arrived by e-mail and I downloaded and printed them
I purchased tickets from StubHub.com for the ***The seats were in the Deck section and listed four seats Row SRSeats 34-There was no indication on the tickets that these seats were standing room onlyWhen I got to the venue I was stunned that there were no actual seats as were stated on the ticketI am asking for a full refund because the tickets I purchased were misrepresentedThey should have clearly stated that this was a STANDING ROOM ONLY section and the SEATS were not actually seats but an assignment to be in that sectionI would have purchased other ticketsWhy am I responsible to pay for these tickets when it was not made clear on any description, including the map of the venue that these were standing room only? The company refunded half the price as a curtesy but refused to refund me fully stating that the tickets were used - how else was I to know that the section was standing room only, unless scanned at the gate so that we could get to our seats? Why sho
I purchased tickets to see Marshmello on Saturday***, it had been raining all day and we knew it was going to rain through the nightThe venue was supposed to start music at pm and there was supposed to be numerous DJs performingThe venue announced at pm that the headliner would be performing early due to weather conditionsHe started at and was told to stop by the venue opened late, no other DJs performed, and the headliner performed for minsI paid $in parking and $for beers I could not finish because by the time I got them they were wrapping upThe venue is deciding that because he performed EVEN THOUGH THAT'S NOT THE WHOLE SHOW WE PAID FOR they will not be refunding anyonethey did offer free tickets to another show and some kind of provisional creditI requested to be refunded as StubHub supposedly stands behind their ticketsThey are not refunding methis is a robberyThis is poor customer serviceThis is wrongI want my money backThe ori
I placed an order for theater tickets about an hour before show timeI created an account as I had never used Stub Hub beforeI purchased my tickets for about $eachI then received an email letting me know that my order had been cancelled as Stub Hub assumed this was fraud due to my having just created an accountAfter being on the phone with customer service for minutes, not only could my original order not be re-purchased, but the tickets were sold out for that eveningThis is a ridiculous policy for a website/service that REQUIRES you to create an account in order to purchase tickets
DON'T USE STUBHUBThey capitalize on human errors and profit off themI sold tickets and miswrote the sectionHonest mistakeThis show was months awayThe buyer reported that the seats were wrongI got hit with a 70% penalty of the total sales priceStubhub claims it is the difference for finding the buyers seats that were similarThis is untrue since there were penalty of seats in the same section and same price range as what I sold them forThey could have easily found seats from other sellers for the same priceI called in and talked to the agents and supervisors but they would not waive the penaltyBest they could do was reduce it to 40% and they made this offer to me pretty quicklyThey are making up fictitious numbers and charging absorbent penaltiesThey don't care about you and all they care about is their bottom lineThis is a scummy companyAll in all don't use themThere are plenty of other services out thereDON'T USE STUBHUB FOR BUYING OR SELLING
I posted tickets on StubHub and before I got a confirmation they were posted so I could adjust the price a bot had purchased them from the siteThis violates the *** *** *** *** *** ** *** When I went to their support to chat with them, as an email option is unavailable, I was constantly re-queued in line, jumping from next in line to fourth and back again
This website is a scamIt makes it hard for sellers to want to sell their ticketsDO NOT EVER USE THIS WEBSITEI made a listing to sell tickets to a concert and ended up selling it to someone else in person insteadThen all of a sudden I was charged $from Stubhub for not "delivering tickets" because Stubhub said that they had to cover the charges for the customer that bought my tickets on their website WHAT? ALL they had to do was to give whoever that bought my tickets online a REFUNDI used the website with the intension of advertising my ticket not having to actually sell it if I find better deals elsewhereI did not know that I'd be charged if I did not want to sell them anymoreWhen I called customer service, they were unhelpful and kept on referring me to the terms & policies section onlineWho WOULD hae the time to read sections and sections of rules when they want to simply sell the ticketsThe policies are hidden and unclear and you'll randomly be chargedTHIS WEBSITE WILL make your life harderI want a refund because this is absurd
I recently bought concert tickets for The *** Band online from StubhubWHen I bought them they advertised "Seats will be printed on back of ticket." When I dropped down to buy tickets, the statement changed to "Your seats will be together." Another purchase for the same tickets said seats will be 9991, 9992, 9993, I paid per seat for a total of price$When I printed the tickets they said :Standing Only"I could have bought standing only right through the *** *** *** *** site for $** * pieceI attempted to resolve with STubhub and they told me it said General Admission is ALWAYS standingI feel this purchase was deceiving and purposely misleadingI was told that we could choose to stand together so the tickets were not misleading and that 9991, 9992, etc was for "inventory control purposes." I was told that they weren't responsible for the way tickets are sold by individuals on their site