I sold tickets through stubhub.comI clearly read the agreement at time of sale and the agreement states that I would be paid the money owed in business daysdays later I have still not received my moneyI have contacted customer service multiple times and each time they threatened to charge my card a fee for giving them issues
BEWARE NEVER DO BUSINESS WITH THEM AGAIN I have bought and sold tickets for years, this company is lost they have no idea what they are doing Payments show up late if at all, do not use will charge you too much and than not even pay you
I've paid for tickets $675.35, on the tickets price printed as $for each which should've cost me $It was not disclosed that the tickets value are way lower then what I paid!
Customer service said the prices are driven by supply and demand, so I've checked the Venue organizer (*** *** ** **), they have on sale a lot of comparable tickets for the amount of $or lowerThis is a clear FRAUD and StubHub has taken no actions to prevent it!
I purchased tickets through StubHub.com on February 2nd for a Boston Bruins and Maple Leafs game for February 3rdI had purchased three tickets; one for myself, and two for my little brothersUpon arrival we were baffled that my ticket scanned with a green check mark and the other two tickets scanned with a large red X saying "Invalid"I replied to the Usher "I just purchased these from Stubhub what do I do?" his response was to call and could not offer much more advice because the tickets were purchased through a third partyWhen we tried to call, we found stub hubs pacific hours prevented us from reaching anyone so we left the venue with our heads low, two crying children and drove homeThe following day I called to state my caseI was refunded within a day(Thanks!)But thenunexpectedly the was removed AGAIN from account with out any knowledge or attempt to reach me personallyI called, I chatted, and I called againStubHub customer service refused to let me sp
I utilized stubhub to sell my two *** *** *** VIP 3- Day Tier tickets for a total of *** which stubhub would take a portion of the cost for a service feeWhen I was selecting the drop down boxes the only options for the ticket information were *** ***" or "*** *** Plus"I picked *** *** Plus because *** *** VIP was not an option and nor did the *** *** Plus specify what the plus was i.eparking, shuttle buses, etcPer the *** website *** advertise the tickets as *** *** or *** *** + drink packageI called *** corporate at *** and they stated the way stubhub labeled their tickets were incorrect and did not represent how *** labeled or advertised their ticketsA day after I posted the tickets I received notification someone bought both tickets and I mailed them same dayHowever, the next day I received a call from stubh
I recently purchased parking passes from StubHub and have had issues with them that seem pretty cut and dry, but I have had no luck in getting a clear answerOn *** I purchased two parking tickets for *** to Lot in *** ** for the *** *** football gamesThe purpose behind these tickets was to get two spots in a parking lot next to each other so my friends and I could stailgates before the home games on each Saturday(Picture of order saying Lot 1) When I received my tickets in the mail though, I was shocked to see that the tickets said *** ** on them instead of 'Lot 1', since Lot was what was advertised on the StubHub websiteYou can imagine my concern since tailgating in a parking garage isn't possible(Picture of tickets saying *** *** I figured this would be an easy issue to resolve since I didn't get what was advertised, but that wasn't the caseI spent over an hour on the phone with StubHub's Customer Service team and attempted to ex
I ordered tickets through stub hub for a game I paid $*** for the tickets when I got them in the mail they were $ *** tickets I feelvlike ive been ripped off when I asked for a refund they said no
Stub Hub promised my tickets would be delivered by the time the NFL game started, which they were notThey also guaranteed the tickets if I had any problemsIt took over hours after my purchase to figure out why my tickets were not in my accountThe tickets were then emailed to me minutes before kick offWhen I got to the gate of the stadium, I was told I needed to print my tickets which Stub Hub did not inform meI had to leave the stadium and it took me over an hour to find a hotel to print my ticketsI finally was able to enter the stadium around half-timeI missed out on half of the game and over 2/3'rds of the time I paid for in order to experience the great seats purchasedI do not think I should be charged for an issue on Stub Hubs platform or because they failed to disclose how the tickets needed to be shown to enter the stadium
I purchased tickets to a Jaheim concert in Columbia South Carolina at the township auditorium for February of The concert did not take place, as the artist himself stated that he never had an event booked for that venue at allStubhub will not give me a refund, as they insist on stating they dont give refunds for postponements, although this was an event that never existed in the first placeIt was fraudulently advertised by a booking agent according to the artistI simply want my money back
I posted a *** *** *** * *** tickets game for sale on stubhub *** *** *** *** Someone purchased them on *** *** After someone purchased it and I received an email I realized immediately that I mistakenly put up the wrong tickets for sale (I posted games about games and included that one by accident)I notified stubhub within half hour that I do not have the ticketsAt the time of the posting there was many tickets available in the same center sections for the same priceOn *** *** I was informed I will be charged $for cancelling the saleAt the time of the sale they could of easily replaced the buyers tickets with other tickets of the same price, the event is months away, I posted the tickets day before and cancelled within minutes of purchase, and I have sold over $2,worth of tickets in the last year and many thousands of dollars more over the past I had over tickets posted right nowI have never made this mistake before where I h
never using @StubHub ever again, nothing but a scamthis is the second incident I have had with themI listed my tickets on there for $but when I got the confirmation email of the sale, it said they were sold for $70, which I never approvedI called customer support and they said I made the change to the price today, where I know for a fact I haven't changed the price since yesterday, I didn't even log into stubhub todayWhen I logged in while on the phone with customer service, the page where my listing was appeared and showed my listed price at $77!! Never changedI sent the screenshot to them, and they said nothing of it other than "thank you for sending this information"I was transferred to a supervisor after an ungodly amount of time, to which finally I had a supervisor that essentially just said word for word what the support agent saidAnd when I expressed that their business practice was illegal and I am willing to take legal action, they told me to "Think about what I'm saying"I am astonishedAfter reaching a standstill in the conversation, the support agent eventually stopped talking, just out of the blueI remained on the line for another minutes, nobody talking, but I could hear the background noiseI kept asking if anybody was there and what was going on, to which there was no responseEventually, they hung up the phoneThis was a minute call of nothing but covering up an issue on their end, resulting into illicit business practice, and further taking advantage of their clients*** @StubHubNever use their service, and spread the word, this is not okayThis is my second incident with them
Stubhub is having technical issues since Friday of last week and I can still not access my accountThey cannot provide a timeframe of when the issue will be resolvedBe careful setting up an any listings to Sell as you may not have ability to modify them
Hello, I purchased tickets for a *** *** concert from stub hub for $*** In *** ***This event has been canceled by the artist twice and a new date for the event has not been scheduledI have contacted stub hub times asking for a refund but the company is stating they are not refunding since the event is postponed and not canceledTo date the artist has not rescheduled the event and this can be indefiniteI would like stub hub to offer me a refund since *** has offererrd refunds for customers who bought tickets directly from them
StubHub offers Wheelchair accessible seats to many events and creates traps for consumers like myself by claiming to disclose this fact, but really at the end of the day, they are hoping for exactly what happened in my caseI recently spent an entire paycheck buying Hamilton tickets for my daughter for ChristmasAfter receiving the confirmation of the sale, I noticed in very prevalent wrting that the seats I purchased were for wheelchair only folksNot more than minutes later I called them very concerned to alert them of this mistakeminutes after I hit the order button!! Their answer was, too bad, you own these tickets, but if you would like, we will relist the seats for youThis is how they make their moneyI was so blown away, They said that they disclosed this to me, and while I never acknowledged disclosure by checking a box, or signing something, they claim it's my tough luckI pleaded and told them that I didn't see this until after and even took a screenshot to prove
Have used for YEARS They said they sent tickets, the new mobile tickets, never got an email, yet they said they saw viewed I asked them very nicely to show me they were viewed and they declined I put in a discrepancy with *** whom they showed a log of viewed, no real proof like a read receipt or notify, just a made up internal document They also sent a message to me that they were deactivating my account Must've spent 40K with corp They're stupid Go elsewhere
I ordered tickets to Chicago the Musical at the Fox Theater in StLouis on March 4, I placed the order ***) on December 7, The tickets were sent to the address I lived at when I created the account over years agoI wasn't asked to verify my mailing address and it seems odd the system wouldn't show a notification when my billing address didn't matchIt looks like this is an issue for many patrons of StubhubI immediately contacted customer service via chat on their website when I got the confirmation of delivery email on December 12th and noticed the address was incorrectThe customer service rep reached out to the seller to see about getting a reprint and told me they'd be in touch via email once they heard backShe did also say that sometimes there is a fee for reprints and asked if I would be okay paying that to which I said yesThe next day, December 13, 2017, I received the following emailHello Candace, Thank you for contacting StubHubWe are follo
Stubhub will not delete my account per my requestBACKSTORY: I never used StubHub before and first set up an account online with StubHub in Oct or *** ** *** with the intent to resell a ticketI never ended up proceeding to post the ticket for sale due to StubHubI contacted StubHub to request to delete my accountThe person I spoke to said they can only deactivate the accountI don't want StubHub having even the smallest amount of info on me, especially when I never used their service and account that was open for about a week or twoIn the meantime, I logged in to deleted as much account info as their system allowed and then called in to at least request deactivationI want this account deleted as I don't even want StubHub to have my email address or any other info that they may still have accessible to themI have pasted below the StubHub email response *** *** *** *** after making my request by phone (as StubHub doesn't allow account deactivation requests to be made by e
I clicked on a particular set of tickets on StubHub.com for purchaseOnce my purchase was complete, I realized that I had been given different tickets (in this case, tickets with an obstructed view)I called StubHub to complain and spoke with someone named *** *She said that their system showed that I actually purchased the bad tickets, and there was nothing they could do but help me relist themThat means that sometime during the purchase process (when I was ent***g account info), the tickets changed from the ones I clicked on to a different, less valuable set of ticketsYes, I should have checked, but why is StubHub changing tickets in the middle of the purchase process without notifying me??? I want my money back
I purchased tickets for a concert that was cancelledThey say it was postponed when on every other website including the artists it has been cancelledThey refuse to give me my money back until they find out it is canceled which I am sure they already know Then they said if it did come up with a new date and I couldn’t go they would re-sell my tickets for me which is just another scam to collect more money from these tickets Every other business that sells tickets has refunded the money for this concert and they will notIt is a scam Not to mention there is no timeframe for which these tickets will expire so they will never give me my money back and they know it is cancelledIt is a scam
I sold tickets through stubhub.comI clearly read the agreement at time of sale and the agreement states that I would be paid the money owed in business daysdays later I have still not received my moneyI have contacted customer service multiple times and each time they threatened to charge my card a fee for giving them issues
I purchased Nicki Minaj tickets from StubHub for Octoberthe concert was cancelled and now StubHub won't refund my money back!
BEWARE NEVER DO BUSINESS WITH THEM AGAIN I have bought and sold tickets for years, this company is lost they have no idea what they are doing Payments show up late if at all, do not use will charge you too much and than not even pay you
I've paid for tickets $675.35, on the tickets price printed as $for each which should've cost me $It was not disclosed that the tickets value are way lower then what I paid!
Customer service said the prices are driven by supply and demand, so I've checked the Venue organizer (*** *** ** **), they have on sale a lot of comparable tickets for the amount of $or lowerThis is a clear FRAUD and StubHub has taken no actions to prevent it!
I purchased tickets through StubHub.com on February 2nd for a Boston Bruins and Maple Leafs game for February 3rdI had purchased three tickets; one for myself, and two for my little brothersUpon arrival we were baffled that my ticket scanned with a green check mark and the other two tickets scanned with a large red X saying "Invalid"I replied to the Usher "I just purchased these from Stubhub what do I do?" his response was to call and could not offer much more advice because the tickets were purchased through a third partyWhen we tried to call, we found stub hubs pacific hours prevented us from reaching anyone so we left the venue with our heads low, two crying children and drove homeThe following day I called to state my caseI was refunded within a day(Thanks!)But thenunexpectedly the was removed AGAIN from account with out any knowledge or attempt to reach me personallyI called, I chatted, and I called againStubHub customer service refused to let me sp
I utilized stubhub to sell my two *** *** *** VIP 3- Day Tier tickets for a total of *** which stubhub would take a portion of the cost for a service feeWhen I was selecting the drop down boxes the only options for the ticket information were *** ***" or "*** *** Plus"I picked *** *** Plus because *** *** VIP was not an option and nor did the *** *** Plus specify what the plus was i.eparking, shuttle buses, etcPer the *** website *** advertise the tickets as *** *** or *** *** + drink packageI called *** corporate at *** and they stated the way stubhub labeled their tickets were incorrect and did not represent how *** labeled or advertised their ticketsA day after I posted the tickets I received notification someone bought both tickets and I mailed them same dayHowever, the next day I received a call from stubh
I recently purchased parking passes from StubHub and have had issues with them that seem pretty cut and dry, but I have had no luck in getting a clear answerOn *** I purchased two parking tickets for *** to Lot in *** ** for the *** *** football gamesThe purpose behind these tickets was to get two spots in a parking lot next to each other so my friends and I could stailgates before the home games on each Saturday(Picture of order saying Lot 1) When I received my tickets in the mail though, I was shocked to see that the tickets said *** ** on them instead of 'Lot 1', since Lot was what was advertised on the StubHub websiteYou can imagine my concern since tailgating in a parking garage isn't possible(Picture of tickets saying *** *** I figured this would be an easy issue to resolve since I didn't get what was advertised, but that wasn't the caseI spent over an hour on the phone with StubHub's Customer Service team and attempted to ex
I ordered tickets through stub hub for a game I paid $*** for the tickets when I got them in the mail they were $ *** tickets I feelvlike ive been ripped off when I asked for a refund they said no
Stub Hub promised my tickets would be delivered by the time the NFL game started, which they were notThey also guaranteed the tickets if I had any problemsIt took over hours after my purchase to figure out why my tickets were not in my accountThe tickets were then emailed to me minutes before kick offWhen I got to the gate of the stadium, I was told I needed to print my tickets which Stub Hub did not inform meI had to leave the stadium and it took me over an hour to find a hotel to print my ticketsI finally was able to enter the stadium around half-timeI missed out on half of the game and over 2/3'rds of the time I paid for in order to experience the great seats purchasedI do not think I should be charged for an issue on Stub Hubs platform or because they failed to disclose how the tickets needed to be shown to enter the stadium
I purchased tickets to a Jaheim concert in Columbia South Carolina at the township auditorium for February of The concert did not take place, as the artist himself stated that he never had an event booked for that venue at allStubhub will not give me a refund, as they insist on stating they dont give refunds for postponements, although this was an event that never existed in the first placeIt was fraudulently advertised by a booking agent according to the artistI simply want my money back
I posted a *** *** *** * *** tickets game for sale on stubhub *** *** *** *** Someone purchased them on *** *** After someone purchased it and I received an email I realized immediately that I mistakenly put up the wrong tickets for sale (I posted games about games and included that one by accident)I notified stubhub within half hour that I do not have the ticketsAt the time of the posting there was many tickets available in the same center sections for the same priceOn *** *** I was informed I will be charged $for cancelling the saleAt the time of the sale they could of easily replaced the buyers tickets with other tickets of the same price, the event is months away, I posted the tickets day before and cancelled within minutes of purchase, and I have sold over $2,worth of tickets in the last year and many thousands of dollars more over the past I had over tickets posted right nowI have never made this mistake before where I h
never using @StubHub ever again, nothing but a scamthis is the second incident I have had with themI listed my tickets on there for $but when I got the confirmation email of the sale, it said they were sold for $70, which I never approvedI called customer support and they said I made the change to the price today, where I know for a fact I haven't changed the price since yesterday, I didn't even log into stubhub todayWhen I logged in while on the phone with customer service, the page where my listing was appeared and showed my listed price at $77!! Never changedI sent the screenshot to them, and they said nothing of it other than "thank you for sending this information"I was transferred to a supervisor after an ungodly amount of time, to which finally I had a supervisor that essentially just said word for word what the support agent saidAnd when I expressed that their business practice was illegal and I am willing to take legal action, they told me to "Think about what I'm saying"I am astonishedAfter reaching a standstill in the conversation, the support agent eventually stopped talking, just out of the blueI remained on the line for another minutes, nobody talking, but I could hear the background noiseI kept asking if anybody was there and what was going on, to which there was no responseEventually, they hung up the phoneThis was a minute call of nothing but covering up an issue on their end, resulting into illicit business practice, and further taking advantage of their clients*** @StubHubNever use their service, and spread the word, this is not okayThis is my second incident with them
Stubhub is having technical issues since Friday of last week and I can still not access my accountThey cannot provide a timeframe of when the issue will be resolvedBe careful setting up an any listings to Sell as you may not have ability to modify them
Hello, I purchased tickets for a *** *** concert from stub hub for $*** In *** ***This event has been canceled by the artist twice and a new date for the event has not been scheduledI have contacted stub hub times asking for a refund but the company is stating they are not refunding since the event is postponed and not canceledTo date the artist has not rescheduled the event and this can be indefiniteI would like stub hub to offer me a refund since *** has offererrd refunds for customers who bought tickets directly from them
StubHub offers Wheelchair accessible seats to many events and creates traps for consumers like myself by claiming to disclose this fact, but really at the end of the day, they are hoping for exactly what happened in my caseI recently spent an entire paycheck buying Hamilton tickets for my daughter for ChristmasAfter receiving the confirmation of the sale, I noticed in very prevalent wrting that the seats I purchased were for wheelchair only folksNot more than minutes later I called them very concerned to alert them of this mistakeminutes after I hit the order button!! Their answer was, too bad, you own these tickets, but if you would like, we will relist the seats for youThis is how they make their moneyI was so blown away, They said that they disclosed this to me, and while I never acknowledged disclosure by checking a box, or signing something, they claim it's my tough luckI pleaded and told them that I didn't see this until after and even took a screenshot to prove
Have used for YEARS They said they sent tickets, the new mobile tickets, never got an email, yet they said they saw viewed I asked them very nicely to show me they were viewed and they declined I put in a discrepancy with *** whom they showed a log of viewed, no real proof like a read receipt or notify, just a made up internal document They also sent a message to me that they were deactivating my account Must've spent 40K with corp They're stupid Go elsewhere
I ordered tickets to Chicago the Musical at the Fox Theater in StLouis on March 4, I placed the order ***) on December 7, The tickets were sent to the address I lived at when I created the account over years agoI wasn't asked to verify my mailing address and it seems odd the system wouldn't show a notification when my billing address didn't matchIt looks like this is an issue for many patrons of StubhubI immediately contacted customer service via chat on their website when I got the confirmation of delivery email on December 12th and noticed the address was incorrectThe customer service rep reached out to the seller to see about getting a reprint and told me they'd be in touch via email once they heard backShe did also say that sometimes there is a fee for reprints and asked if I would be okay paying that to which I said yesThe next day, December 13, 2017, I received the following emailHello Candace, Thank you for contacting StubHubWe are follo
Stubhub will not delete my account per my requestBACKSTORY: I never used StubHub before and first set up an account online with StubHub in Oct or *** ** *** with the intent to resell a ticketI never ended up proceeding to post the ticket for sale due to StubHubI contacted StubHub to request to delete my accountThe person I spoke to said they can only deactivate the accountI don't want StubHub having even the smallest amount of info on me, especially when I never used their service and account that was open for about a week or twoIn the meantime, I logged in to deleted as much account info as their system allowed and then called in to at least request deactivationI want this account deleted as I don't even want StubHub to have my email address or any other info that they may still have accessible to themI have pasted below the StubHub email response *** *** *** *** after making my request by phone (as StubHub doesn't allow account deactivation requests to be made by e
I clicked on a particular set of tickets on StubHub.com for purchaseOnce my purchase was complete, I realized that I had been given different tickets (in this case, tickets with an obstructed view)I called StubHub to complain and spoke with someone named *** *She said that their system showed that I actually purchased the bad tickets, and there was nothing they could do but help me relist themThat means that sometime during the purchase process (when I was ent***g account info), the tickets changed from the ones I clicked on to a different, less valuable set of ticketsYes, I should have checked, but why is StubHub changing tickets in the middle of the purchase process without notifying me??? I want my money back
I purchased tickets for a concert that was cancelledThey say it was postponed when on every other website including the artists it has been cancelledThey refuse to give me my money back until they find out it is canceled which I am sure they already know Then they said if it did come up with a new date and I couldn’t go they would re-sell my tickets for me which is just another scam to collect more money from these tickets Every other business that sells tickets has refunded the money for this concert and they will notIt is a scam Not to mention there is no timeframe for which these tickets will expire so they will never give me my money back and they know it is cancelledIt is a scam