I have a dell computer and I was told by a tech my warranty would expire on 06/28/ However when I called Dell to work to trouble my computer for software issue that were I direct result of dell's product support software upgrade, Dell refuse to help me I was told that my warranty expired on 06/08/and that it did not matter what a tech told me I was upset by this and asked to speak to someone hire up who can look at this and talk to me I was give the dell escalation team where I worked with [redacted] *** This person tied to set up a service call to fix my computer but there was a possibility of a charge at the time of service and If I refused to pay at the time then the technician would leave my house with my computer still taken apart which means I would go from a computer that sort works to a pill of parts that could not even be turned on Also, due to the many many scam calls I get daily, I cannot trust incoming calls that say they are dell These scammer that
I received my new laptop XPS via delivery on May 26, It has been a disastrous experience from the beginning as the laptop is defective I have called Dell Technical Support many times; my first call was to resolve a wireless issue the end of August Since then, I have had an onsite visit from a Dell Technician to resolve my laptop issues; he removed and replaced my hard drive with a new one on September 27, 2017; unfortunately to no avail A month later, the laptop did not recognize the hard drive that the technician installed Dell advised me to ship my laptop to them for repairsMy laptop was shipped on November 9, At that time, I only had my laptop for a little over months Dell worked on my laptop for three weeks Then I was told by Dell to pimy laptop from FEDEX, but when I got there it was not there Neither Dell nor FEDEX knew where the laptop was So I opened up a case with FEDEX; Open Case# Finally my laptop was found, but as of to
I have contacted Dell everyday since December 13, when I got the wrong order sent to meI need the correct order sent to meI have more than online chat logs, and not one person wants to take ownership of the issueMost of time representative spends trying to refer me to tech support, when I do not have a tech issueThe laptop sent out is missing the AMD Radeon(TM) RMGraphics 4G GDDRwhich is a cheaper version of what was purchased I was promised a call back from a supervisor since December 30, and no such call happenedThe service I got so far has been the worst service from any company I have come acrossDell shareholders need to know how the horrible the service has beenThe issue should have been addressed with a min call into the service center, not days of going back and forthThe longer the issue exists the more logs and evidence I get to support my claim with the Revdex.com Order number is [redacted]
I have been a Dell customer for a long time and have purchased many computers from themOverall I am satisfied with their productHowever, their service has gotten ridiculously badNo matter what number I call, I end up connected with a person who has a terribly thick accentI am older and have trouble understanding people sometimes without an accentWith an accent, I can barely understand anything they sayThere is no way to ask for an agent who speaks so that I can understand themTheir agents are also not very well trained any moreThey frequently give me bad information about Dell products and accessoriesI usually know more than they do, and I have to correct them when they tell me something that I know is untrueYesterday I attempted to purchase some accessories over the phoneI was told that the items I wanted were unavailableI then went through Chat to order the same accessories, since at least through Chat there is no issue with accentsThe interaction with the customer service representative took a VERY long time, but eventually I was told the parts were available for immediate shipment - the same parts which I had just been told were not available on the telephoneI tried to complain to Dell directly through email, but I could not find any email address on their web site which did not require an order numberApparently only messages about orders already placed will be acceptedEven though I still like their computers, I am going to have to stop purchasing from Dell because I can't get any service that I can understand or accurate information and assistance once I've made a purchase
since 12/13/I have been unable to reach resolution on computer malfunctioning after 70+ emails and several phone calls Service reps are now misrepresenting my obligations according to their own premium support contract here is my last email to dell/Alienware "Last night the comp turned itself off saying it was low batt 6% while it was plugged in. When I turned it back on, the batt indicator was at 100% upon restart After reading about everybody's experience with dell/aw on the forums, I am not comfortable doing any self diagnostics or attempting any repairs myself. If I damage or do something wrong, their are plenty of examples on the interwebs where dell/aw refused to repair damage from customers even though tech said to perform action that caused unsatisfactory results It is your responsibility to remotely diagnose this machine. You have already deemed these attempted repairs as a "qualified Incident" and sent an onsite
SERVICE TAG# [redacted] INCIDENT# [redacted] PER DELL INCON A COMPUTER I BOUGHT IN MARCH THAT HAS A WARANTY UNTIL FEBRUARY AT FIRST MY COMPUTER WOULD NOT BURN PICTURE'S OR AUDIO SO I CALLED DELL & SPOKE TO [redacted] A TELEPHONE TECHNICIAN AND LET HIM OVER THE PHONE INTO MY COMPUTER FOR OVER A WEEK THREE TIMES ON AUGUST 3, HE TOLD ME TO UNHOOK MY COMPUTER & TURN IT UPSIDE DOWN ON MY BED TO FIX THE OPTICS I AM YEARS OLD & FT IN I TOLD HIM I COULDN'T TO SEND A TECHNICIAN HE REFUSED AND TOLD ME TO CALL THEIR PREMIUM SUPPORT DEPT I CALLED A HALF A DOZEN TIMES SPOKE [redacted] , [redacted] , [redacted] , [redacted] , & [redacted] BETWEEN AUGUST 15TH & 16TH THEN I WAS TRANSFERRED TO THE PREMIUM WARANTY DEPT I WAS TOLD A SUPPERVISER WOULD CALLBY NOW THE TECHNICIAN [redacted] HAD OPEN A NEW ACCOUNT FOR ME ON MY COMPUTER & LOST HALF MY WINDOW'S MEDIA MUSIC & ALL DOCUMENT'S THAT WAS IN THE COMPUTER I THEN ON THE 23RD AUGUST RECEIVED AN EMAIL FORM THE CORP
I had purchased a TV from Dell.com as a gift for my parents for Christmas (Purchase ID [redacted] )I had thought it was a curved TV, but before it arrived I realized it wasn'tI contacted Dell to tell them to cancel the order so I may order a curved TVThey asked if I would be interested in an additional 10% discount (approximately $70.00) to keep the original orderThis was in November I have never received the refundI've contacted Dell multiple times and spoke to many people regarding thisFirst, they stated it would be processedWhen it wasn't I followed up they said that their refund department declined their refund requestThey never contacted me about that, I needed to contact themThey said they would resubmit and make sure it was processedIn January I realized it was never processed and contacted them againThey again said it would be processed, but it never wasThey also assigned a customer service representative to follow up with me I was told at the
I placed an order for two Dell UltraSharp Dual Monitor Bundle - U2412M with MDSon Nov 22, My order was confirmed and credit card was charged shortly afterMore than hours after I placed my order which stated it was expect to ship soon, I received an email from Dell stating "As requested, some or all of the items in this order have been cancelled" This has been a periodic problem with Dell that they confirm my orders only to not honor their price and cancel my orders shortly afterI believe there are numerous problems with the way Dell behaves that leads me to think that their advertising and services are somewhat shady business practicesHere are some of the following: They advertise the product and confirm my order only to cancel my order more than hours laterIf it was a mistake on their part, it should have come to my attention a lot sooner They list these deals during the holiday season and do not honor their prices which creates a lot of problems
I purchased a brand new Dell XPS Special Edition desktop in February I have had issues with the computer from the beginning The first time I contacted Dell was in February, thought the problem was fixed, but the computer progressively had problems The first week of June, the computer completely quit working, won't boot at all I contacted Dell, and since then have had numerous phone calls and email communications with their service center They have sent service technicians to my home times and replaced the motherboard twice the hard drive twice and the power supply once The computer still does not workDell now wants to send me a recovery disc and have me try to fix it myself!! This is not acceptable I have not been able to do the work I need to do on my computer now for over a month, and keep getting the runaround from Dell I have been promised a return phone call from the "third level of management" twice now which has not happenedThen they offered to r
Hi there, I placed an order at dell website on Friday 2/7, purchase id [redacted] The order was acknowledged by Dell Friday afternoon and later that night was confirmed by another email from Dellon Monday, I received the email from dell, that order was delayed due to logisticsThis afternoon, I got another email from dell that the order was cancelled due to price error This is absolutely horrible experience shpping at dell
I purchased a brand new laptop from Dell.com last NovemberWhen I first took it out of the box it only worked for a very short time ( about min ) and it completely frozeI contacted Dell and they had me do a complete restore to factory settingsThis worked and the computer worked for a couple of weeks and then it froze againI again contacted Dell and they had me try several unsuccessful things and then they again had me do a Restore to Factory SettingsThis problem has continued on now and they have had me Restore to Factory Settings timesIn September of this year, The computer completely stopped working and Dell attempted to repair over the phoneAfter many emails and several phone calls they finally agreed for me to send it back for them to repair itI just received my repaired computer this past week and after only hour of use it has again froze and I have no way to do anything as all it has is a blank screen and makes a loud beeping noisePlease note that this is
I purchased thus computer from day one there was issues with itFirst it started charging we notified the the number they ran me through initial trouble shooting This did not fix the problemThe next issue was the key board this happened x I continually called a the charging issues but no results and now buy the time the company did something the battery no longer had a warrantyThe final issue was the connectivity issues to the internetAgain the company did trouble shooting but never solved the issueI called dell again asked them (dell) to fixthe wireless card as it was damaged prior to me buy itI have sent the computer multiple times asked them to correct the problems but dell never resolved the issues just waited for the warranty to expire
I purchased a Dell Inspiron laptop 10/30/It had operation problems from its first delivery, and had to be repaired twiceAfter it was repaired, I then had an issue with the laptop's right screen side hingeThere was a clicking noise when opening and closing I informed Dell that I wanted to replace it because of the previous problems with a similar issue, as well as the issues that had to be repairedA customer service agent of Dell told me that Dell would contact me shortly after I gave notice of the defects Dell never contacted me, and just as I suspected would happen, the hinge broke and now I can't close my laptopAnd then I was informed by Dell that the hinge was not even covered by the warrantyIf Dell would have replaced the laptop with a new one like I requested, I would not have to now pay for repair and be without my laptop in which the content is very important
I purchased a usb recovery diskThey sent the wrong oneAfter several complaints they sent a CD that they said would work even if the hard drive was replacedThe cd did not work either I've been called a liar since I didn't keep a record of every call madeI've talked to the regular rep in India, his manager, the escalation team in India and then I was told the Global escalation team would call in hoursnot holding my breath! This machine has been unusable for 3+ years
My husband purchased a laptop from Dell through Dells military members websiteA few months after having this laptop it failed to function properly I turned it on and the screen had a strange black curve in the right hand cornerFrom that point it began to go completely white on half of the screenWe called Dell and after working with the tech we were told to send it in for repairA week later we get an email from Dell telling us they will not fix itAfter looking at my laptop the have determined that the problem is customer induced physical damage They will fix it for me if I give them over $dollars The laptop was sitting on a large deskIt is never moved so it wasn't droppedI don't even close the laptop after shutting it offHow could I have damaged it ? Then I did some research online a found page after page of other consumers who have similar screen failures involving Dell productsMany people are complaining that one minute their screen is working then it is
Ordered a dell laptop and when I received it, it had a bad network card which kept me from staying connected to the internet when plugged into the ethernet port Dell says that model is no longer available and will exchange with upgrade They email to have me OK the exchange and I say no, not until I speak to someone so after they call me and we go over the specs, we go over why I need an exchange, what was wrong with original PC At no time was there verbal or written info to say the exchange PC chosen is missing components I need, that are on the original PC So the exchange comes in mail, and it has no CD drive and most importantly no ethernet port I work from home and must be plugged directly into my modem, why would you send a PC with no ethernet port I have been dealing with four different departments and today was told I can't get my money back or a correct PC Told me keep the one they sent, there is nothing they can do It's a $PC, no I want to return the
I purchased a laptop in computer online I placed my order on May 13th of this year The laptop was delivered on May 24th I was supposed to get a percentage on my order price in an eRewads rebate I have talked to customer service already about thisThey told me that I would have the eReward emailed to me by 5-26-I called Dell today and talked to a lady the first time She refused to help me and kept telling me to call back on Monday I asked to talk to a supervisor and she kept arguing with me and then hung up I called back and this time I talked to a Gentleman He was willing to try and sell me a computer but when I asked to talk to a supervisor he said they were all off and that he was just a switchboard operator He then hung up on me when I asked for the supervisor againI told them that I would contact the Revdex.com and was told to go right ahead and do that When I told them I should pack up the computer and send it back I was told to do that also
I order a Dell Inspiron, and had a high level of service additionally that I paid for under warranty, and never got that service, nor was the stolen property handed appropriatelyI was never compensated, for the loss of my products though it was stolen from my apartment in Los Angeles, during a break in
Purchased a Television with promo gift card through Dell's chat service and confirmed everything I was to receive with a sales representative before completing the orderNow that I have received the tv, Dell has refused to honor the promo gift card
I bought a pre order for Mighty No from DellI made the purchase in chat session [redacted] They did not send me an order number, but they took my money and sent the game once it was releasedI was promised a $gift card and a $gift card for making the purchaseI never received either
I have a dell computer and I was told by a tech my warranty would expire on 06/28/ However when I called Dell to work to trouble my computer for software issue that were I direct result of dell's product support software upgrade, Dell refuse to help me I was told that my warranty expired on 06/08/and that it did not matter what a tech told me I was upset by this and asked to speak to someone hire up who can look at this and talk to me I was give the dell escalation team where I worked with [redacted] *** This person tied to set up a service call to fix my computer but there was a possibility of a charge at the time of service and If I refused to pay at the time then the technician would leave my house with my computer still taken apart which means I would go from a computer that sort works to a pill of parts that could not even be turned on Also, due to the many many scam calls I get daily, I cannot trust incoming calls that say they are dell These scammer that
I received my new laptop XPS via delivery on May 26, It has been a disastrous experience from the beginning as the laptop is defective I have called Dell Technical Support many times; my first call was to resolve a wireless issue the end of August Since then, I have had an onsite visit from a Dell Technician to resolve my laptop issues; he removed and replaced my hard drive with a new one on September 27, 2017; unfortunately to no avail A month later, the laptop did not recognize the hard drive that the technician installed Dell advised me to ship my laptop to them for repairsMy laptop was shipped on November 9, At that time, I only had my laptop for a little over months Dell worked on my laptop for three weeks Then I was told by Dell to pimy laptop from FEDEX, but when I got there it was not there Neither Dell nor FEDEX knew where the laptop was So I opened up a case with FEDEX; Open Case# Finally my laptop was found, but as of to
I have contacted Dell everyday since December 13, when I got the wrong order sent to meI need the correct order sent to meI have more than online chat logs, and not one person wants to take ownership of the issueMost of time representative spends trying to refer me to tech support, when I do not have a tech issueThe laptop sent out is missing the AMD Radeon(TM) RMGraphics 4G GDDRwhich is a cheaper version of what was purchased I was promised a call back from a supervisor since December 30, and no such call happenedThe service I got so far has been the worst service from any company I have come acrossDell shareholders need to know how the horrible the service has beenThe issue should have been addressed with a min call into the service center, not days of going back and forthThe longer the issue exists the more logs and evidence I get to support my claim with the Revdex.com Order number is [redacted]
I have been a Dell customer for a long time and have purchased many computers from themOverall I am satisfied with their productHowever, their service has gotten ridiculously badNo matter what number I call, I end up connected with a person who has a terribly thick accentI am older and have trouble understanding people sometimes without an accentWith an accent, I can barely understand anything they sayThere is no way to ask for an agent who speaks so that I can understand themTheir agents are also not very well trained any moreThey frequently give me bad information about Dell products and accessoriesI usually know more than they do, and I have to correct them when they tell me something that I know is untrueYesterday I attempted to purchase some accessories over the phoneI was told that the items I wanted were unavailableI then went through Chat to order the same accessories, since at least through Chat there is no issue with accentsThe interaction with the customer service representative took a VERY long time, but eventually I was told the parts were available for immediate shipment - the same parts which I had just been told were not available on the telephoneI tried to complain to Dell directly through email, but I could not find any email address on their web site which did not require an order numberApparently only messages about orders already placed will be acceptedEven though I still like their computers, I am going to have to stop purchasing from Dell because I can't get any service that I can understand or accurate information and assistance once I've made a purchase
since 12/13/I have been unable to reach resolution on computer malfunctioning after 70+ emails and several phone calls Service reps are now misrepresenting my obligations according to their own premium support contract here is my last email to dell/Alienware "Last night the comp turned itself off saying it was low batt 6% while it was plugged in. When I turned it back on, the batt indicator was at 100% upon restart After reading about everybody's experience with dell/aw on the forums, I am not comfortable doing any self diagnostics or attempting any repairs myself. If I damage or do something wrong, their are plenty of examples on the interwebs where dell/aw refused to repair damage from customers even though tech said to perform action that caused unsatisfactory results It is your responsibility to remotely diagnose this machine. You have already deemed these attempted repairs as a "qualified Incident" and sent an onsite
SERVICE TAG# [redacted] INCIDENT# [redacted] PER DELL INCON A COMPUTER I BOUGHT IN MARCH THAT HAS A WARANTY UNTIL FEBRUARY AT FIRST MY COMPUTER WOULD NOT BURN PICTURE'S OR AUDIO SO I CALLED DELL & SPOKE TO [redacted] A TELEPHONE TECHNICIAN AND LET HIM OVER THE PHONE INTO MY COMPUTER FOR OVER A WEEK THREE TIMES ON AUGUST 3, HE TOLD ME TO UNHOOK MY COMPUTER & TURN IT UPSIDE DOWN ON MY BED TO FIX THE OPTICS I AM YEARS OLD & FT IN I TOLD HIM I COULDN'T TO SEND A TECHNICIAN HE REFUSED AND TOLD ME TO CALL THEIR PREMIUM SUPPORT DEPT I CALLED A HALF A DOZEN TIMES SPOKE [redacted] , [redacted] , [redacted] , [redacted] , & [redacted] BETWEEN AUGUST 15TH & 16TH THEN I WAS TRANSFERRED TO THE PREMIUM WARANTY DEPT I WAS TOLD A SUPPERVISER WOULD CALLBY NOW THE TECHNICIAN [redacted] HAD OPEN A NEW ACCOUNT FOR ME ON MY COMPUTER & LOST HALF MY WINDOW'S MEDIA MUSIC & ALL DOCUMENT'S THAT WAS IN THE COMPUTER I THEN ON THE 23RD AUGUST RECEIVED AN EMAIL FORM THE CORP
I had purchased a TV from Dell.com as a gift for my parents for Christmas (Purchase ID [redacted] )I had thought it was a curved TV, but before it arrived I realized it wasn'tI contacted Dell to tell them to cancel the order so I may order a curved TVThey asked if I would be interested in an additional 10% discount (approximately $70.00) to keep the original orderThis was in November I have never received the refundI've contacted Dell multiple times and spoke to many people regarding thisFirst, they stated it would be processedWhen it wasn't I followed up they said that their refund department declined their refund requestThey never contacted me about that, I needed to contact themThey said they would resubmit and make sure it was processedIn January I realized it was never processed and contacted them againThey again said it would be processed, but it never wasThey also assigned a customer service representative to follow up with me I was told at the
I placed an order for two Dell UltraSharp Dual Monitor Bundle - U2412M with MDSon Nov 22, My order was confirmed and credit card was charged shortly afterMore than hours after I placed my order which stated it was expect to ship soon, I received an email from Dell stating "As requested, some or all of the items in this order have been cancelled" This has been a periodic problem with Dell that they confirm my orders only to not honor their price and cancel my orders shortly afterI believe there are numerous problems with the way Dell behaves that leads me to think that their advertising and services are somewhat shady business practicesHere are some of the following: They advertise the product and confirm my order only to cancel my order more than hours laterIf it was a mistake on their part, it should have come to my attention a lot sooner They list these deals during the holiday season and do not honor their prices which creates a lot of problems
I purchased a brand new Dell XPS Special Edition desktop in February I have had issues with the computer from the beginning The first time I contacted Dell was in February, thought the problem was fixed, but the computer progressively had problems The first week of June, the computer completely quit working, won't boot at all I contacted Dell, and since then have had numerous phone calls and email communications with their service center They have sent service technicians to my home times and replaced the motherboard twice the hard drive twice and the power supply once The computer still does not workDell now wants to send me a recovery disc and have me try to fix it myself!! This is not acceptable I have not been able to do the work I need to do on my computer now for over a month, and keep getting the runaround from Dell I have been promised a return phone call from the "third level of management" twice now which has not happenedThen they offered to r
Hi there, I placed an order at dell website on Friday 2/7, purchase id [redacted] The order was acknowledged by Dell Friday afternoon and later that night was confirmed by another email from Dellon Monday, I received the email from dell, that order was delayed due to logisticsThis afternoon, I got another email from dell that the order was cancelled due to price error This is absolutely horrible experience shpping at dell
I purchased a brand new laptop from Dell.com last NovemberWhen I first took it out of the box it only worked for a very short time ( about min ) and it completely frozeI contacted Dell and they had me do a complete restore to factory settingsThis worked and the computer worked for a couple of weeks and then it froze againI again contacted Dell and they had me try several unsuccessful things and then they again had me do a Restore to Factory SettingsThis problem has continued on now and they have had me Restore to Factory Settings timesIn September of this year, The computer completely stopped working and Dell attempted to repair over the phoneAfter many emails and several phone calls they finally agreed for me to send it back for them to repair itI just received my repaired computer this past week and after only hour of use it has again froze and I have no way to do anything as all it has is a blank screen and makes a loud beeping noisePlease note that this is
I purchased thus computer from day one there was issues with itFirst it started charging we notified the the number they ran me through initial trouble shooting This did not fix the problemThe next issue was the key board this happened x I continually called a the charging issues but no results and now buy the time the company did something the battery no longer had a warrantyThe final issue was the connectivity issues to the internetAgain the company did trouble shooting but never solved the issueI called dell again asked them (dell) to fixthe wireless card as it was damaged prior to me buy itI have sent the computer multiple times asked them to correct the problems but dell never resolved the issues just waited for the warranty to expire
I purchased a Dell Inspiron laptop 10/30/It had operation problems from its first delivery, and had to be repaired twiceAfter it was repaired, I then had an issue with the laptop's right screen side hingeThere was a clicking noise when opening and closing I informed Dell that I wanted to replace it because of the previous problems with a similar issue, as well as the issues that had to be repairedA customer service agent of Dell told me that Dell would contact me shortly after I gave notice of the defects Dell never contacted me, and just as I suspected would happen, the hinge broke and now I can't close my laptopAnd then I was informed by Dell that the hinge was not even covered by the warrantyIf Dell would have replaced the laptop with a new one like I requested, I would not have to now pay for repair and be without my laptop in which the content is very important
I purchased a usb recovery diskThey sent the wrong oneAfter several complaints they sent a CD that they said would work even if the hard drive was replacedThe cd did not work either I've been called a liar since I didn't keep a record of every call madeI've talked to the regular rep in India, his manager, the escalation team in India and then I was told the Global escalation team would call in hoursnot holding my breath! This machine has been unusable for 3+ years
My husband purchased a laptop from Dell through Dells military members websiteA few months after having this laptop it failed to function properly I turned it on and the screen had a strange black curve in the right hand cornerFrom that point it began to go completely white on half of the screenWe called Dell and after working with the tech we were told to send it in for repairA week later we get an email from Dell telling us they will not fix itAfter looking at my laptop the have determined that the problem is customer induced physical damage They will fix it for me if I give them over $dollars The laptop was sitting on a large deskIt is never moved so it wasn't droppedI don't even close the laptop after shutting it offHow could I have damaged it ? Then I did some research online a found page after page of other consumers who have similar screen failures involving Dell productsMany people are complaining that one minute their screen is working then it is
Ordered a dell laptop and when I received it, it had a bad network card which kept me from staying connected to the internet when plugged into the ethernet port Dell says that model is no longer available and will exchange with upgrade They email to have me OK the exchange and I say no, not until I speak to someone so after they call me and we go over the specs, we go over why I need an exchange, what was wrong with original PC At no time was there verbal or written info to say the exchange PC chosen is missing components I need, that are on the original PC So the exchange comes in mail, and it has no CD drive and most importantly no ethernet port I work from home and must be plugged directly into my modem, why would you send a PC with no ethernet port I have been dealing with four different departments and today was told I can't get my money back or a correct PC Told me keep the one they sent, there is nothing they can do It's a $PC, no I want to return the
I purchased a laptop in computer online I placed my order on May 13th of this year The laptop was delivered on May 24th I was supposed to get a percentage on my order price in an eRewads rebate I have talked to customer service already about thisThey told me that I would have the eReward emailed to me by 5-26-I called Dell today and talked to a lady the first time She refused to help me and kept telling me to call back on Monday I asked to talk to a supervisor and she kept arguing with me and then hung up I called back and this time I talked to a Gentleman He was willing to try and sell me a computer but when I asked to talk to a supervisor he said they were all off and that he was just a switchboard operator He then hung up on me when I asked for the supervisor againI told them that I would contact the Revdex.com and was told to go right ahead and do that When I told them I should pack up the computer and send it back I was told to do that also
I order a Dell Inspiron, and had a high level of service additionally that I paid for under warranty, and never got that service, nor was the stolen property handed appropriatelyI was never compensated, for the loss of my products though it was stolen from my apartment in Los Angeles, during a break in
Purchased a Television with promo gift card through Dell's chat service and confirmed everything I was to receive with a sales representative before completing the orderNow that I have received the tv, Dell has refused to honor the promo gift card
I bought a pre order for Mighty No from DellI made the purchase in chat session [redacted] They did not send me an order number, but they took my money and sent the game once it was releasedI was promised a $gift card and a $gift card for making the purchaseI never received either