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Citizens Financial Group, Inc.

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Reviews Citizens Financial Group, Inc.

Citizens Financial Group, Inc. Reviews (888)

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.Please be assured that we are working to resolve this matter as quickly as possible. A detailed response will be communicated directly to our customer by way of...

telephone or letter.This message is merely an interim response until our research is completed. Sincerely,Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry. Please note that we have fully addressed this matter directly with Ms. [redacted] on January 22, 2018.  A detailed response has been communicated to the customer...

by way of letter.     Please let us know if we can be of any further assistance.   Sincerely, Office of the Chairman Citizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please be assured that we are working to resolve this matter as quickly as possible. A detailed response will be communicated directly to Mr. [redacted] by way of...

telephone or letter. This message is merely an interim response until our research is completed. In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter.  Sincerely, Office of the Chairman

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
All this says is that they are looking into the issue. It does not yet address the issue. I received a call from the bank via phone saying the same thing - they are reviewing the matter and will get back to me. Until they respond with the outcome of their investigation I cannot accept the (non) response received to date.
Regards,
[redacted]

[redacted] was respectful and helpful, and I appreciated her attention in this matter.Thank  you.

We spoke briefly with Mr. [redacted] on March 16, 2016 via phone. On March 22nd  we notified the Revdex.com we were still researching Mr. [redacted]’s concerns and would respond via mailed letter.On April 8 we notified the Revdex.com that we were in receipt of Mr. [redacted]’s rebuttal complaint and we would respond via mail once our research was completed.The Revdex.com closed this complaint as unresolved on April 14, 2016. Our response to Mr. [redacted] is also in the final stages of approval.In his rebuttal complaint , Mr. [redacted] requested the Bank respond only via the Revdex.com Portal. Due to privacy concerns we will be responding to Mr. [redacted] only via mailed letter.

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.Please be assured that we are working to resolve this matter as quickly as possible. A detailed response will be communicated directly to Mr. [redacted] by way of...

telephone or letter.This message is merely an interim response until our research is completed. Sincerely,Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry. Please note that we have fully addressed this matter directly with Ms. [redacted] on November 21, 2016.  A detailed response has been communicated to our customer by way of telephone. In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter. Please let us know if we can be of any further assistance. Sincerely, Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry. Please note that we have received the rejection notice pertaining to this complaint. However, there were no rejection comments entered by the customer. In order for us to address the customers concerns we need to know what those concerns are. Please have the customer provide the reasons for the rejection.   Please let us know if we can be of any further assistance.   Sincerely,   Office of the Chairman

We are in receipt of the rebuttal complaint for the customer referenced below and welcome the opportunity to respond to our customer's additional concerns.  Our response is in the final stages of approval and we will be providing a detailed resolution to Mr. [redacted] by way of letter as soon as possible.     Sincerely,Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry. Please note that we have fully addressed this matter directly with Ms. [redacted] on March 1, 2016.  A detailed response has been communicated to the...

customer by way of telephone. In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter.Please let us know if we can be of any further assistance.Sincerely,Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry. Please note that we have fully addressed this matter directly with Mr. [redacted] on August 15, 2017.  A detailed response has been communicated to the...

customer by way of letter.     Please let us know if we can be of any further assistance.   Sincerely, Office of the Chairman Citizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.As communicated via telephone to Mr. [redacted] on December 14, 2017,  a detailed response will be forthcoming by way of mail.  Please let us know if we...

can be of any further assistance.Sincerely,Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry. Please note that we have fully addressed this matter directly with Mr. [redacted] on March 30, 2017.  A detailed response has been communicated to the customer by way of letter.  Please allow 3 to 5 business days for delivery of the letter. If the letter is not received within the allotted time the customer may contact the advocate handling their concern directly for additional support.  In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter.   Please let us know if we can be of any further assistance.   Sincerely,   Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.As communicated via telephone to Mr. [redacted] on February 27, 2017, we are still researching his concerns. This message is merely an interim response until our...

research is completed. Sincerely,Office of the ChairmanCitizens Bank

Please
note that we have received the rebuttal notification pertaining to
our communication advising our customer their concerns were still being
reviewed. However, there were no additional comments entered by Ms. [redacted]. We
will be communicating a detailed response to Ms. [redacted] via telephone or mailed
letter once our research has been completed.  Sincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcomethe opportunity to respond to the customer's inquiry. Please note that we have fully addressed this matter directly with [redacted] on 05/21/2015.  A detailed response has beencommunicated to the...

customer by way of telephone. In the interest of protectingour customer's privacy, we are unable to provide you with any additionaldetails in this matter. Pleaselet us know if we can be of any further assistance.Sincerely,Office of the Chairman

We are in receipt of the rebuttal complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry. Please be assured we are working as quickly as possible towards a resolution for Ms. [redacted].We will be providing a detailed resolution by way of letter once our response is finalized.This message is merely an interim status update.Sincerely,Office of the ChairmanCitizens Bank

Tell us why here...We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we have fully addressed this matter directly with Ms. [redacted] on May 27, 2015.  A detailed response has been communicated...

to the customer by way of telephone. In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter. Please let us know if we can be of any further assistance. Sincerely, Office of the Chairman

Tell us why here...We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we have fully addressed this matter directly with Mr. [redacted] on July 6, 2015. A detailed response has been communicated to the...

customer by way of telephone. In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter. Please let us know if we can be of any further assistance. Sincerely, Office of the Chairman

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Address: 230 N 3rd St # 101, Harrisburg, Oregon, United States, 97446-9679

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