Colliers International Management

this is a review for roomster corp
I signed up for a day trial only for before the days was up they had taken out of my account as wellclaiming I signed up for a 'subscription'i did not do sothey stole my money from methere is no customer service number to call to speak to an actual personi emailed them and got a very rude response (seemed even automated) saying they would report me to creditors and my bank if I didn't pay the amount owedit was already paid! they took it out of my account without my permission! this is not a real company and they provided no real servicei did not find a roommate, nor did I even have one legitimate connection in finding a roommatei have now spent approximately $for nothingi work for minimum wage! I am so upset and feel so violated by this 'company'it is simply a scam and should be put out of business immediately

This is an overpriced and shady version of *** apartment searchIt's $for a 15-Day TrialWhat is not immediately obvious is that when the 15-Day Trial is over, you are automatically signed up for a $29.95/month service for the next three monthsYou will not receive any emails for messages letting you know this has happenedSo if you missed it in the Terms of Use agreement and receipt, and haven't checked your bank account, you may not be aware it's happening
They also include strongly worded information on their receipt email that indicates they are well aware of their deceitful tactics, and are defending them:
"Warning: You are responsible for paying for this service chargeIf you dispute these authorized charges Roomster reserves the right to provide your bank with proof of authorization, turn your account over to a collection agency and notify the credit bureaus."

I've been spammed via text message and email constantly from these people because of a craigslist postThey use multiple fake names and email addresses, phone numbers and try continuously to drive you to their website

Horrible, they charged me a monthly subscription of before my trial was over without saying anythingI try to locate them for a refund, there were any way to locate nobody to talk toI made a dispute in my paypal account which escalated to a claim , they cancel my account but not refund, my paypal is waiting for a response from them for weeks but not respond eitherNow my account is cancelled by them I payed for all the month and they don't refund me the money, what kind of company do that? ,this is illegal !!

I signed up for Roomster’s free week trial, and was charged for that week, and for the next weeks (Dec**, Jan ** Jan *, Jan **, and Jan ***) My son went to the website and unsubscribed me, but they kept charging me I finally got unsubscribed, I think, today, because I got an acknowledgement from Google play that I unsubscribed The website never told me I had to unsubscribe through the Google play, and I had a friend scour the website on how to get a refund, and there is no info there I would like a refund of my money I cannot log in to use any of the contacts, and cannot find a phone number My English is limited, and my friend is typing this for me I would appreciate further contact in Spanish

I signed up for a trial period to find a roommateI did not find one Imagine my surprise when I found a $charge pending on my bank account a few weeks later I tried to contact customer support and was told that I approved the charge by agreeing to an email where the charge was written in small print When I tried to ask how they could to this, I realized I was speaking to a computerThey don't have any way of contacting the company without talking to a computer or leaving a message Yes, I did get a "pro-rated" refund Of $ I was lucky that I noticed the charge right awayI'm sure if I hadn't they'd be even more impossible to reach

I lost my apartment but these people keep taking money from me! I have contacted them before but they keep taking my money! Please help me! What kind of people take money from a homeless person?

roomster keep taking money out but paypal account without my authorization

There was an additional charge placed on my account after a (day) subscription period to retrieve emails I contacted the company via email after attempting to call the company with no successThe company has referred me back to a service agreement in which I signed There is a VERY SMALL addendum listed towards the end of the agreement that refers to such a charge Needless to say, I am very disappointed in this service and wouldn't recommend it to anyone

Posted a room on *** and got a response from a San Francisco numberHere are the details: ***
Obviously a spammer from roomster.com as that is where the link sent me and wanted a login using ***

Roomster claims to offer three subscriptions: day, day, or a full month subscriptionI decided to sample the service and tried a day trial at a rate of At the time of signing up, Roomster makes it appear as though the consumer is purchasing a day trial period and ONLY a day trial However, without receiving another e-mail receipt of payment, Roomster charged me for a full month after the end of my trial at a rate of The plethora of Revdex.com complaints on this exact same issue (resolved typically with a full refund) is fairly damning and I cannot understand why Roomster would continue such an unethical practiceRoomster refuses to talk to consumers on the phone and forces them to use an online "helpdesk" (sic)Here, they claim "there is a site representative who is always available, and in most cases responds to you within minutes"
As I was unaware of this charge being issued at all, I do not think a pro-rated refund is enoughI demand the full $ When

I signed up for a 15-day trial with this businessTheir advertising states a fee of $for a 15-day trialThis week I was charged $by the same business for another daysI never authorized thatI filed a dispute on *** and it must've asked for info from the company directlyIt was determined that this business practice of advertising one rate and nowhere on their registration page stating that they'll charge you for additional months after your trial period is completely OKWell, it's notThey charged me the $on July **, 2016, after which I filed a dispute with ***Because I filed a dispute they then revoked my account so that I couldn't even use itI didn't even want to, as I just got on the site to see if I could contact themBut with days left on the term of the most recent FORCED charge, they revoked the account simply because I complained
As you can see from this website ***

They took $out of my account without my permissionI paid for a 3-day trial only and they charged me $instead of the $for the 3-day trialThen days later they took an additional $out of my account without my permission
When I contacted them several times by email, they have refused to return my stolen money
I have asked them for a contact number but they have refused to provide this information

Signed up for a free day trial that I didn't want to continue as I learned that the ads were fake, the profiles were fake, and the messages coming to my inbox came from these fake profilesRoomster charged me to "renew my subscription" that I never authorizedI've disputed the charge to no availTheir customer service number does not respondI can't reach anyone in the company

Roomster is a total scamYou sign up for a seemingly reasonable $trial fee, and then they immediately upgrade you to a premium account and start charging you $a monthNot only is their roommate finding website garbage, but they automatically charge you knowing that you didn't realize you agreed to these termsIf you search on their website, they have a huge paragraph about why the charges are legalI have sent a report to the *** and recommend others do as well

I paid for the day trial period and was under the impression that the listings are genuine and not scamBut here is the truth, please do no do not waste money on this crappy siteMost of the listings are pure scamTotally disappointedWish I could give em "ZERO" stars

My credit card has charged against my consentI registered only for days trialThey upgrade my account and charged me one monthNo one in the company addressed the issue in spite of all my follow upsNo way to talk to customer serviceI have sent lots of messages and only got non sense replies which was irrelevant to my complainI need REFUND my money, and proper apology from Roomster for wasting my time for last two days following up their terrible business and for them getting advantage of my credit card!!

Paid $7.99(USD) for week long trialIt never let me send or receive messages or even the "upgrade features." Contacted them about it and still haven't received a replyThey won't refund my money either

I tried to sign up with my facebook to be eligible for more rooms They immediately blocked me with almost no explanation and will not respond Every time you click the help tab on their webpage, nothing comes up Terrible company with awful customer service

100% SCAM, I've run into these sleaze bags multiple times over the yearsThis time, I did some sleuthing and found multiple profiles using the same picture and description in multiple cities and states Further, I've come across NUMEROUS affiliate postings on *** in the past week, where a seemingly legitimate ad directs the user to a disguised shorturl to "send a message", or "find out more" etc, which then redirects to the roomster signup pageFake fake fake fake fakeTheir entire business plan is to lure you into signing up for a trial period which then abruptly converts to a subscription, and they hope you'll just give up and let them keep the moneyThe scummiest of all ss, should be prosecuted to the fullest extent of the law