Colliers International Management

I purchased a 5-day subscription with them for $Apparently the memberships renew automatically, which was a mistake on my behalf because I should have payed closer attentionHowever, I never received any receipt or any type of acknowledgement for them charging my card an additional $so I never knew until I checked my statementWhen I noticed this charge, I completely cancelled my account and looked through their terms of use and found their refund policy which states:
Refund PolicyRefunds are only available if there have been no Services rendered to the Userlf you cancel your Full Membership subscription on or prior to the end of the initial subscription period, you will not receive a refund for any fees paid for the initial subscription periodHowever, if your Full Membership subscription automatically renews as described in Section 5(C), and if you cancel your Full Membership subscription before the end of current subscription period, you will be entitled to rece

I signed up for a 5-day membership for $Then suddenly days later I was charged an additional $for a day membership--something I did not authorize, nor wantThen, upon contacting Roomster, they essentially said that their purposefully deceitful practices are what they rely on in order to charge customers without getting their explicit consentThere is nothing indicative of additional upcoming charges upon selecting the 5-day membership planMore than likely Roomster relies on charging these customers and hoping they don't notice the charges they never authorizedI am extremely angry, as I thought Roomster was a reputable business, but they definitely rely on deceptive practices to generate revenue

I signed up for the 3-day $subscriptionI have now been charged $I did not want an entire monthI only wanted the daysI never authorized a payment of $On my account there are receipts for $but not $I tried to contact their 24/customer service multiple times but have yet to get a responseI want a full refund! They are also spamming people! I posted an ad on craigslist and am continuously getting texts from roomster saying people have messaged me just to bring me to their site

Roomster is a platform application intended to create a marketplace for renters and sellers communicate for housing accommodationsTheir roommate referrals are fictitious, outdated, or scamsConsumers are screaming fraud in many product/service reviews, but Roomster is still taking money from the innocent
I am requesting a refund for this 30-day subscriptionReasons-
My email account is filled with spam from people offering accommodationsWhen I paid to look at the messages, half of them where deleted, and the rest where from other users spamming
Users post fake photos and have spam accounts on FacebookI paid for days worth of serviceI requested a cancellation of this service within 24-hours of its purchase
I asked them directly for my refund, and they responded:
"Warning: You are responsible for paying for this service chargeIf you dispute these authorized charges, Roomster will provide your bank with proof of authorization, turn your account over to a

I signed up for a day trial membership-which should have enabled me to contact owners and rental rooms in FTWORTH, TX ONI CAREFULLY SELECTEDTHE ONLY RESPONSE I RECEIVED WAS FROM A MAN IN AUSTIN, AND ONE IN DENTONOTHERS COULD NOT BE REACHED AT ALLJULY **I NOTICED THE MEMBERSHIP DID NOT STOP, EVEN THOUGH I SUBMITTED COMPLAINTS TO CUSTOMER SERVICEEACH TIME, I WAS TOLD A DEDICATED CS REP WOULD CONTACT METHIS NEVER HAPPENED, AND THERE WAS NO ACKNOWLEDGEMENT OF MY DISSATISFACTIOMI READ OTHER SIMILAR REPORTS AND CANCELLED MY ACCOUNTCS ROOMSTERS IS STILL REFERRING TO ME AS THEIR VALUED CUSTOMERMY BANK SAYS I WILL NEED TO CANCEL MY CARD TO GET RID OF THEM!

I originally wanted to use this service for daysI paid for it and used it for a dayThen I look on my credit statement and see that the company has scammed me out of $This company is horrible, no customer service skills and they are scammersI am a college student that is already in debt, and thanks to ROOMSTER, that debt has grown

I signed up for a day trail and started receiving unknown chargesWhen you call their customer services line the first thing it says is, "if you're calling about billing issues, fill out the form online"When you go to fill the form out no one gets back to youIT IS A COMPLETE SCAM!

Roomster charged my account for an amount I never agreed to, filed a complaint with PayPal who also noted it was a suspicious charge, Roomster attempted to make it seem like it was my fault and tried to put a stink up with my bank and sent me a message threatening to report the incident to the credit bureau because I had a fraud charge against them and collection agenciesCompletely unprofessional, I have NEVER seen such childish behavior from a company beforeAnd THEY were the ones who fraudently charged me! Thieves, plain and simpleI WANT MY MONEY BACK
Stay away from this horrible company, it's a complete scam

I purchased a 5-day subscription with them for $Apparently the memberships renew automatically, which was a mistake on my behalf because I should have payed closer attentionHowever, I never received any receipt or any type of acknowledgement for them charging my card an additional $so I never knew until I checked my statementWhen I noticed this charge, I completely cancelled my account and looked through their terms of use and found their refund policy which states:
Refund PolicyRefunds are only available if there have been no Services rendered to the Userlf you cancel your Full Membership subscription on or prior to the end of the initial subscription period, you will not receive a refund for any fees paid for the initial subscription periodHowever, if your Full Membership subscription automatically renews as described in Section 5(C), and if you cancel your Full Membership subscription before the end of current subscription period, you will be entitled to rece

I WAS CHARGED 29.95$ AFTER MY DAY SUBSCRIPTION ENDED I DID NOT AUTHORIZE THIS TRANSACTION AND THERE IS NO CONTACT INFORMATION BESIDES AN EMAIL ADDRESS WHICH NO ONE IS HELPING ME GET MY MONEY BACK!!!!!!!!!!!!!!!!

NEVER USE roomster.com WHAT A FREAKING JOKEFirst off, the ppl who post on there aren't taking down posts when they are no longer availableSecond, they get you to pay for the first week and you are left to assume it is per weekOnce you pay, they end up sending you a *support* mssg telling you that you will be paying $per month after the first week is throughbut you never see that msg because its in a completely back end of the site you really wouldn't need to go toso then your card gets charged and you tell them that you would like to get a refundall they do is copy and paste that msg from earlier in the *support* section that you never seenso then you ask for a corporate office and they refuseI ASKED MULTIPLE TIMESCONTINUE REFUSAL to provide me with a numberSo I went the Revdex.com and wow, a lot of cruddy reviews here, no shock

This company charged me $and I cancelled it on March **, and they promised me a refundI got the email from them and they said they were going to refund me a total refundI have checked my netspend account every day and the transaction is still pendingIt is April *, and it does not take Netspend this long to accredit my account

Rokmsters has somehow tied into SEVERAL *** add for rentals and rooms
I have responded to at least *** adds for San Francisco, yet I get a text to:Apartment still available if interested please sign up here *** The last are always a different code
You go the the link and have to sign in with *** user account
You have to pay, there is a e day trial for 3.95, yet they don'the tell you it automatically does a monthly renewal of
Only found that out afterwards from my PayPal account
There are several complaints online When I ask Rokmsters, they said they do not have links to *** adds Seems to be z blatant lie

I originally signed up for Roomster.com in May 2018, but NEVER signed up for it to charge my accountI quickly found a roommate and went onto the app and deleted itA few months later I noticed that my account had been being charged 7.99$ 3x/month since I signed up for Roomster! But I never authorized the app to charge my account to begin with and I had deleted my account in MAY! I tried to contact them for about weeks and they had no customer service or phone number to contact themthere was only a chat room that took days to reply and had the same automated response over and over again

Although I find Roomster's services rewarding, I find the business practices of the company deceptive, misleading and incriminatingThe agency unfairly prey on its customer base to secure banking information then use it as its very own personal ATM machine
I subscribed to Roomster at an introductory rate of $on March **, Three days later my account was automatically charged $I’ve called several times only to go through an extensive voice prompted system that constantly reference its customer to the website
The website is a juggernaut of prompts and coded messages protecting the company from human interaction by placing its theft on the consumerAlthough it is or should be unlawful to seal from its customer base, new startups like Roomster continue to hide behind technology as a way to bilk millions from consumersWhen I finally was able to get my account canceled, I received a back dated message indicating my Day Trial was canceled (see attached notice

I originally created an Account with Roomster to list my apartment room for rent A few weeks on the site, I received a message from a "potential roommate" I was presented with a charge of $for a day trial to talk to said prospect No exchange of conversation ever took place Less than days later I received a charge for $for another day trial that I did not sign up for or give permission They accessed my bank account without my permissionI immediately reached out to Customer service I emailed times, called times, contacted *** to dispute this unauthorized fraudulent charge, there is not one person from the business that got back to me This is a complete scam and want a refund

I originally wanted to use this service for daysI paid for it and used it for a dayThen I look on my credit statement and see that the company has scammed me out of $This company is horrible, no customer service skills and they are scammersI am a college student that is already in debt, and thanks to ROOMSTER, that debt has grown

I started using Roomster in hopes of finding a room for the fall semesterHowever, after I signed up I noticed you could not receive messages unless you paid for a subscriptionRoomster offers a 3, 5, and day subscription I purchased a Roomster day trail for on the *** of JulyOnce a purchased the day trail I was able to retrieve the messages I had waiting in my inbox however the messages seemed scandalous and everyone you contact never responds backIn addition, a few days later I noticed that unauthorized additional was taken out of my account Roomster has no way for customers to contact them except for their on 24/help desk but they do not respond in a timely mannerI have asked them several times for a refund only to be told that if I dispute the charges I will be sent over to a collections agency

I was looking for affordable housing and was considering a room for rent because of my income In first week of Septemper I checked out the site and was informed there is a week free trial Before the end of the two week period, I was looking for the link to cancel the subscription There was none I was googling for the email or phone no so I can cancel the service There was a phone no but whenever someone answered the phone the person would not say a word Called a few times with no response The information that I got from the Terms of Service during sign up had an address, of which you have in this site During the supposedly FREE trial period, they charged me $(Aug **, 2016) There was a person I met from this site and I gave him a copy of my background check I did not authorize him to debit money from my card if he wanted to do additional background check There should be a written agreement for debiting money for background checks This company deb

They charged my bank account $without my permission