Colliers International Management

The only way I've heard of Roomster is through the unavoidable messages sent through ***EverySingleTimeDozens of them with every housing postWithout ever getting to actually talk to anyone from there, just made up housing contact to get you to sign upWhen I decided to try it out, there was no way to get anything done without paying for it, despite the appearance that you couldNothing but a money grab through underhanded tactics

Their auto-renewal is predatory in natureIf you sign up for a 5-day subscription pay $7.95, they will subscribe you to to a 30-day subscription for $Of course, there is no reminder of when your subscription is about to renewAlso, it seems that many of the users on this app are possibly fake profiles or scammersIt's evident many are fake because the profile picture will have a *** watermarkThere are many scammers as when you are finally able to connect with someone, they ask you all sorts of details a scammer would and gives you the story that they're out of townThis business is practicing bait-and-switch and it is completely unethical

This site is a scam, once you sign up for a three day trail they automatically take our out of you accountFRAUDThankfully I was able to report this to my banking company and they gave me my money backStay far away, I feel like *** groups and even *** would be a more legit service

*** is not a good company, they will wast your time, once you open an account with them they stop talking with you, but any result, you try to reach the people who are "Renting Room" but they never respondI did tried to reach them but nobody to help customersBased on my experience I won't recommend to use this site at all Keep away if you care about your money and time

Roomster had advertised that I would only have to pay approximately $for a full access of roomster for a monthAfter purchasing full access on 9/**/at 2:11pm, it had actually cost $I no longer wish to have full access for this month and I would like to request a refund

I subscribed to them for a short period of time & found a roommate & canceled my subscription & they stilled billed me again?
They NEVER Not Once contacted me back in regards to my emails I sent

Why is this company allowed to do business at all after so many negative reviews! Someone from craigslist told me that she posted pictures of room on this site and I can see the pics only if I create an accountShe stopped replying to my msgs once I created the account, there was no such room! Most of the accounts created on this site are fake and post with different namesOn the top of that they charged me $ for one more month of subscription and did not refund after multiple requestSuch a fraud and scammm site

RIP OFF...they charged me 5x in one month! Then said I must have held down the key to be charged double, guess all the people complaining about it did that tooThey are a deceptive and conniving company, that SHOULD NOT BE IN BUSINESSNext step will be to contact a consumer advocate in the news media to follow John S*** around and ask him how he can sleep at night, at to PAY BACK ALL THE PEOPLE HE RIPPED OFF>

I signed up for a day trial which their company clearly states is a trial * I have a snapshot of their ad on their website to prove itI started my trial on 7/** at 6:18pm and I canceled my trial on 7/** at 11:amI canceled my account before I completed my HOUR trialHowever, my account was charged a reoccurring charge of before my trial was technically upHad they not posted the hours of the duration of the trial then I would not complain about the charge However, since they do state that it is a hour trial then I should not be charged until my "time trail" expiresI have electronic receipts with time stamps to prove the said aboveThis has happened to various other costumers as wellI have tried to contact them via their online help, however, they are very little help

The Roomster app was sent to me immediately after I posted a listing for a roommate on *** The trial offer of $for days was offered to continue viewing the app Apparently if you do not cancel within days Roomster charges you $for a monthly package with no warning I continued to be charged for months with no notice even though they had my email address and could easily send notifications my way I finally found out I was being charged after seeing my credit card statement Every roommate contact that was forwarded to me appeared to be a scam I believe these contacts were scams because as soon as I asked for a rental application to be filled out, I never heard from them again Every contact through Roommster had a far fetched story about wanting to rent the place sight unseen and that they wanted to send money right away to secure the room I do not recommend Roommster.com as a sight to find roommates They prey on those who use *** to make legitimate connections

Negative experience--same sort of thing that others have mentioned hereI sign up for a 5-day subscription (which requires you to also say, "yes, you can charge me for the next month when that subscription ends")I forget about that subscription, call the day after I am charged for the month-long subscription, and I am told repeatedly that they only offer refunds if "there have been no Services rendered to the User"
I eventually got a prorated refund--but only after a lot of time wasted going back and forth with a rather frustrating customer service agent on their website (they offer no phone number to call)I had to specify that I wanted the subscription to end immediately and to not use any of their services for the duration of the new subscription (the remaining days in the month-long subscription)It took a while (I count messages between me and the customer service rep), but they at least get stars because I did eventually get a partial refundUnfortunately, they even charge a 15% "handling fee" on all refunds
The company has described their refund policy in press releases and on their website as a "no questions asked" policyThat was not at all the experience I had

TERRIBLE CUSTOMER SERVICE!!
I used the services of this website for four hoursAsked for a refund after filing scammedWs totally deniedI paid for an entire weekI used like 3% of the week and couldn't get any refundThe customer service was terribleJust denied my request completelyI responded to rental ads on ***t an they would send me automated texts sending me back to roomsterThey reporting bait ads to redirect you to their websiteIt's ridiculous DO NOT USE!!!

COMPLETE SCAM AND TERRIBLE WEBSITE, they'll automatically sign you up for a monthly fee even though you purchased only days worth of usageSHUT IT DOWN SOMEONE

I was I know where at first that they put my private interest likes dislikes and associations and affiliations for my *** on to my profile automaticallyI did not notice until later all of my political views and interest were advertisedThat is only shared with my personal close friends on *** it is not for anyone else's use or for viewingThat is not legal and I would like to be part of a class-action suit if there is one to be filedAlso as far as customer service they advertise 24/assistance but I had a question today and wrote them in the morning the afternoon and at night repeatedly and never was helped by anyoneThey have violated my privacy some people can judge you by your political views and not want to live with you because of that which does affect me personally and financially

This is a customer service, billing, refund, & FRAUD issueI authorized the day trial, but when I canceled BEFORE the trial ended, they charged me $anywayI have screenshots to prove it! When I notified them, they made it seem like I was wrongEven told me to “Please read” the termsFirst of all, I can readso pissedLike others, I was looking for a place & had a bad feeling about signing up with FB, but I decided to give them the benefit of the doubt and try them outLesson learnedThey’re a fraudDon’t deal with them

Roomster offers several different "plans" 1) a $dollar plan which provides a post for roommates for a few days, 2) a more expensive plan that gives you services for a longer period of time and 3) an unlimited plan for When you sithere are large boxes and you must check oneBut, essentially, there is only one plan- a unlimited service because the two shorter plans automatically turn into the unlimited one unless you cancel your plan with themWhen someone is looking for a roommate there is a limited period of time they need services because as soon as they find someone they no longer need to advertise for a roommatethis is the type of service that extinguishes itself No one ever needs an unlimited planFinding a roommate is extremely stressfulThis company hides its true billing policy in fine print I'm angry that I found this all out weeks later (when I got my credit card bill that had dollars in extra fees charged to it when it was obvious in m

Sleasy companyWill sign you up for a Free Trial then roll you over to $a month for a service that is literally the most useless service ever*** for free is the place to goI asked for a refund because they kept charging me monthly....for a roommate service when I just was looking for a place to move inWouldnt refund..horrible company

Why is this company allowed to do business at all after so many negative reviews! Someone from craigslist told me that she posted pictures of room on this site and I can see the pics only if I create an accountShe stopped replying to my msgs once I created the account, there was no such room! Most of the accounts created on this site are fake and post with different namesOn the top of that they charged me $ for one more month of subscription and did not refund after multiple requestSuch a fraud and scammm site

These people have individuals advertising to rent a room on Craigslist and when you contact them they direct you to the roomster website as a way to verify you, but when you let the person know, they never replyIn order to exchange messages with people renting rooms you have to paySince the original poster never replies, and you paid to conversate with them, and they wont refund, you have no choice but to look around for other rooms for rent and most of those ads are positioned there for lools and arent real adsYou have to put real info about yourself and they can put fake profiles because if you went on there and it was just people looking for rooms, the scam wpuld be obviousI am certain they create profiles to appear legitYou pay for a day trial as the shortest and you're told when you deactivate your account, you won't be billed for anything elseRight after I paid, I realized the site just wasn't safe and legitimate postings were not being advertisedMinutes after si

I signed up for Roomster service in hopes of obtaining a roommateI paid $for days during which time I created a profile through Facebook and gave out personal information and contactsI sent numerous texts and emails to individuals purporting to have a room to share to no availI could never get to the point of seeing a place or getting a real person on the phoneThe "people" would respond to texts or not respond, but that would be the endAfter the day period, Roomster then charged my account $recurring per month which I never agreed toI don't believe that real people use this service and feel the Roomster obtains a lot of your information and creates an endless circle of contacts that result in no real follow up while it keeps charging the customer