Colliers International Management

I signed up for a day trial using Roomster's servicesNowhere in the initial terms did it mention an automatic renewalI was just charged an additional $for an automatically renewed day subscriptionApparently, lots of people have had this issueI've contacted the website and my bank to file a claim for the stolen amount

The billing system was unnecessarily complicated to understand, and when it looked like I was charged $three times on the same day I reached out to Customer Support with an email I got an unhelpful response that then threatened to take my charge to a collection agency if I didn't pay for my monthly membership I replied stating that I'm not looking to avoid a payment that I legitimately owe, but that their billing system was confusing Other replies from them were confusing and seemed to be copied and pasted from parts of their policy which did not directly address my question I called their number and got a voice recorded answer which replayed three times and then hung up, not allowing me to leave a message to speak with someone

Please do not use this siteIt's a total scamEveryone that contacted me through the service was a scammer, and wanted money up front before even seeing the apartment, or wanted me to communicate via separate email or textingIt's not uncommon for them to post a fake picture with a name that's completely different from the name listed in their email responsesTheir emails are formatted in an awkward manner, and their grasp of American English shows that they are clearly not from here, scamming from another country, I presume.These people/profiles are usually fake and are designed to give the appearance that the site has lots of wonderful rooms for rentIf there were a Zero star rating, I'd honor them with one

This company tricks you into purchasing their lower price products then blindly charges you there dollar fee twice which can go un seenThey then don't give you a full refund because of their practicesThey pro rate to keep something

I signed up for a 30-day trial and used it days and cancelled and requested a refund and was told that I was out of my cancellation periodI amm disputing charges with Paypal because they have charged me $on separate times in

I recently was linked from a housing ad to sign up on Roomster, as I was seeking rental accommodations Soon afterward, I received an email indicating a potential opening Then, I was prompted to pay monies in order to see the email Once I paid the money, the email was no longer there Obviously, I was scammed into paying for services Furthermore, the customer service representative was unhelpful and the website was difficult to navigate, not user friendly, and provided inaccurate and outdated information

I came across ads of a similar nature, but I will only address the most recent one I have experience specifically While searching for places to rent on ***, I found what seemed to be a particularly great deal for a room to rent on ***, the kind that seems too good to be true similar to the scams on ***, but this is differentAfter contacting the owner of the advertisement, I shortly after receive a text message asking for me to sign up at a provided link that has been shortened using *** URL shortener, and that soon after we can schedule a time to meet and see the roomIt ends with a "Sorry for the inconvenience."So I followed the link which brings me to the sign up page for RoomsterAfter I finished I replied to the text message, which then returns again asking me to upgrade my account to the member status costing moneyLuckily, during this most recent occurrence of finding one of these ads, I already had a member account, so I replied to each text wi

I subscribed to a 3-day trial for $and after that trial period was over I was charged $for services that I did not wantI have tried contacting the company to request a refund but I have not been able to get a response from a representative

On the website at the time of purchase it seemed that I purchased a day trail of using their servicesAt no time was it advertised as "subscription" or did they indicate that after days they will use the credit card information you enter to automatically charge you another per monthI tried contacting them but they do not have a phone number, you need to use their website to interact with their customer supportI found their customer support to be rude when requesting my funds back for the two months charged without my consent at $which they were not willing to do even though I only used it for those weeksI never consented to automatic charges or a subscriptionApparently at time of purchase on the website (despite the website representing the purchase as a one time purchase for a period of time, either days, a week, weeks, or whatever), they will send you an email afterwards saying they will automatically charge your card each month unless you cancelI am not a lawyer but I guess might legally defend their actions however the way that the site actually markets their product at the time of purchase is very deceptiveI find it misleading, unethical and predatory in nature

Please do not use this siteIt's a total scamEveryone that contacted me through the service was a scammer, and wanted money up front before even seeing the apartment, or wanted me to communicate via separate email or textingIt's not uncommon for them to post a fake picture with a name that's completely different from the name listed in their email responsesTheir emails are formatted in an awkward manner, and their grasp of American English shows that they are clearly not from here, scamming from another country, I presume.These people/profiles are usually fake and are designed to give the appearance that the site has lots of wonderful rooms for rentIf there were a Zero star rating, I'd honor them with one

I've been searching for a place to live in a shared housing situation in order to save money and get ahead in lifethis company is being used by a LOT of people on *** (go figure) and seems to be a way of stealing money or personal information I would strongly suggest that the FTC look into shutting this place down because it's never been effective and I see only bad reviews That seems like a big problem!!

I received an email from roomster on Sunday, February **, regarding a charge for $I checked my paypal account and saw that a charge was authorized for that amountI immediately disputed the charge with paypalI received an email from John S*** with roomster todayIn the email he stated that he would be sending me to a collection agency for $(which doesn't make sense) and that the collection agency is very aggressiveI don't appreciate the threat of collection for an unauthorized chargeI have used them in the past and in the past I paid for the services I authorized which were always for $I have never authorized any other charges

I was genuinely looking for a roommateI had to move quickly so I only subscribed for one week because I couldn't see any messages unless I subscribedI noticed the messages all said they were out of town but would send the keys when I paidThat was a huge RED FLAG! The said "scam"! So, I said no thanksThen I noticed they debited my card for $without my authorizationThen they say when you sign up they charge you if you don't unsubscribeThat is fine print I didn't seeI am going to file a complaint with the California Dept of Consumer AffairsI encourage everyone to do the sameAt some point one of our state's will fife a suit against them so they won't able to scam anyone elseI need all of my money, as my situation is tightEven if the case were different, it's the principle of the thingIt is fraudulentI sent several messages, called and send an email but no one responded

Signed up at Roomster.com in late June early July to help find a place to live, and paid the subscription cost, once I found a room I cancelled my subscription in mid JulyAugust I got billed anyway so I called them and cancelled over the phoneWell here it is in September and another withdrawal shows upSo I have put a Block on there account and am planning on calling them AGAIN!

You sign up for free and set up a profile to find a roommateThen immediately start getting several emails that you have unread emails in your profile inboxTo open them you must pay a membership feeOnce paid, the emails turn out to be nearly all scam/fake interest where people don't have an actual apartment for share and often claim to not even be in the US which seems like it could lead to money fraud as well if anyone winds up actually wiring them money to secure a room share

This site is a scam, once you sign up for a three day trail they automatically take our out of you accountFRAUDThankfully I was able to report this to my banking company and they gave me my money backStay far away, I feel like *** groups and even *** would be a more legit service

Signed up for a free day trial that I didn't want to continue as I learned that the ads were fake, the profiles were fake, and the messages coming to my inbox came from these fake profilesRoomster charged me to "renew my subscription" that I never authorizedI've disputed the charge to no availTheir customer service number does not respondI can't reach anyone in the company

So I was on Roomster.com I set up looking for a roommate When I was cancel the subscript before March *** It told me system errorSo the next day I see they charge my card

This company charged me $and I cancelled it on March **, and they promised me a refundI got the email from them and they said they were going to refund me a total refundI have checked my netspend account every day and the transaction is still pendingIt is April *, and it does not take Netspend this long to accredit my account

Roomster is continuously posting ads for apartments and roommate situations on craigslist and other venues in an attempt to get people to sign up and use their app This is advertising and a deceptive way to try to dry people to buy and use their app
I plan on pursuing legal action action this company as well