Colliers International Management

Signed up at Roomster.com in late June early July to help find a place to live, and paid the subscription cost, once I found a room I cancelled my subscription in mid JulyAugust I got billed anyway so I called them and cancelled over the phoneWell here it is in September and another withdrawal shows upSo I have put a Block on there account and am planning on calling them AGAIN!

Terrible experience with RoomsterThe app was useless, first of all, the only response I got was a scam that wanted me to pay immediately without signing a leaseMy real issue though is their billing model and terrible customer serviceI signed up for a 1-week trial, and after it expired, they immediately renewed me for a month, at their highest price pointI reached out to support, first requesting that they refund me entirely since that was a mistake and it was hard to read the fine print where they stated they'd auto-renewThen I asked to at least have them reduce the renewal to what I originally signed up forTheir response from the Service team was rough "...go *** ***..."Anyway, super shady company, I'd advise staying far away (esp b/c their app pretty ineffective anyway)

This site has an app that has a "delete account" button inside the app, but it does not deleteIt continues to auto renewYou have to go find the email receipt and go to the bottom and find a link that tells you that you have to cancel your subscription through google playIt says you can cancel anytime and the app has no instructions in it to tell you that your account is not really deletedIts a bait and switchThey also are supposed to charge you once a week, but charge you twice sometimesI am looking to be reimbursed for charges of Billing would not refund me

Hello, I signed up for roomster and paid $for a day trialHowever, the site is filled with scamsters and I'm worried I might have already compromised my email by responding thinking these were legitimate adsI received emails from scamsters on the same dayI've cancelled my account and deleted it within hoursHowever, I want my money backI cancelled within hoursYou should ban scamster or have some way of filtering out scamsSomeone frmo overseas, international travelers or students etcare particularly vulnerable to such people

I signed up for the $for a day serviceHowever, I was not satisfied with the serviceI deactivated my account when the second charge hit my account $I reached out and asked for a refundThey refused to issue a refund

Sneaky membership renewalno way to do business!!

I signed up for a day trialNo where does it say when signing up that they are going to automatically bill and charge you for a month after a paid trialI have sent numerous emails to have the situation resolved and have email back referring me to an FAQ pageAll I want is my money refunded in the amount of that I was charged, but they do not answer emails or phone calls

In August 2016, I signed up and agreed to pay a one-time $charge to use the website to find a roommate, and then I canceled my account a few days later because I had found a roommate and no longer needed to use the serviceThey continued to charge me $a month for three months, which I did not catch until reviewing my credit card statementsI contacted Roomster to dispute the charges, but they are claiming that their records show that I didn't cancel my account (even though I did), and they are refusing to refund the three $charges that I absolutely did not authorizeWhen I signed up, there was no indication that there would be any $monthly chargesI signed up with the understanding that I was only agreeing to a one-time $chargeThey failed to reflect that I canceled my account just a few days laterThis website is deliberately deceptive and misleading to trick young, broke students like me into paying large monthly feesI believe their actions shoul

I signed up for a day trial membership-which should have enabled me to contact owners and rental rooms in FTWORTH, TX ONI CAREFULLY SELECTEDTHE ONLY RESPONSE I RECEIVED WAS FROM A MAN IN AUSTIN, AND ONE IN DENTONOTHERS COULD NOT BE REACHED AT ALLJULY **I NOTICED THE MEMBERSHIP DID NOT STOP, EVEN THOUGH I SUBMITTED COMPLAINTS TO CUSTOMER SERVICEEACH TIME, I WAS TOLD A DEDICATED CS REP WOULD CONTACT METHIS NEVER HAPPENED, AND THERE WAS NO ACKNOWLEDGEMENT OF MY DISSATISFACTIOMI READ OTHER SIMILAR REPORTS AND CANCELLED MY ACCOUNTCS ROOMSTERS IS STILL REFERRING TO ME AS THEIR VALUED CUSTOMERMY BANK SAYS I WILL NEED TO CANCEL MY CARD TO GET RID OF THEM!

I signed up for a small access to *** (no subscription) They have been charging me without my authorization I’ve canceled my account with them online, however they are still charging me I have tried to call the number, but you can only leave a voicemail I have searched their site for other numbers to call with no luck Please stop this company from charging my account I would like them to stop charging my account and refund payment made June and July

Roomster Corp is a shady business that pays people to respond to Roommate ads on services like Craigslist to try and persuade you to sign up for their servicesSo someone will respond to a roommate ad and give you a link to go to which goes to Roomster and they will state they prefer to communicate through that service onlyThe only way to sign up is to connect with Facebook and at that point Roomster has all your personal information and friends list from FacebookIf you respond to the response stating no thanks they try to get you to go there by telling you it's FREE! Nothing is free when you give away your personal information to them
It's a very shady practice to pay people to get customers the wrong wayI hope that this company goes out of business due to this nature and that people stay away from them due to these illegal practices

I signed up for the day trial period for roomster's serviceAlthough, on the surface it seems like great service, once you sign up for the subscription you quickly realize that it is not at all what it seemsThere are so many fake accounts and scammers which I understand is not completely the fault of RoomsterHowever, for a paid service I'd expect a lot more, I had the service right at the days, to my surprise they processed a payment of $I immediately wrote them an email since it is impossible to contact them by phone(not hard to see why)Their team was extremely short with me and rude by simply copying and pasting a statement basically saying, you signed up for this oh well you don't get a refundI feel that this is my route so that hopefully people eventually will steer clear of this site

I was contacted by Roomster and listed seeking a roommate but was put on list as someone looking to be someone else's roommateThis is not what I was looking forSince then I have been bombarded in my inbox with dozens of emails a day, and no matter how many times I unsubscribe and report as SPAM I continue to get these unwanted emailsThis needs to stop as it is overwhelmingRoomster is a complete scam and total nuisancePLEASE HELP!

*** charged me for a month subscription after signing up for the one week trial for $It was not clear that they would automatically charge me after that weekNot only that, When you sign up you start receving all these messages about potential rooms for rent but really they are spam accounts that get deleted within a few hoursI got up to 15+ emails a day from fake accounts saying they have a room for saleNow that is just a deceptive business practiceMaking people feel like there are ample places available on their site when in all actuality maybe 10% of the listings are real people who will actually respond to you information requestsI had potential places come from that site while looking for an apartmentI feel taken advantage of just like all of the other people who have wrote the Revdex.com about RoomsterI wants my back and I'd prefer if they made it clear how they charged you and also managed their site enough to get rid of all of the spam usersIt wou

When I enrolled on Roomster there where three options to use the full siteThe options were to enroll in a day, I think a week, and a one monthI enrolled on the day membership for a little over $for hoursRoomster then billed me $for a one month membership which is not what I picked There is no phone contact so I emailed their support line and received a generic response that they would not charge me for anything I did not sign up forI am fine with paying for the day membership that I selected but not the one month I also paid $for the three day

All, A company named "Roomster" just charged me a $fee on my credit cardI did nothing other than click on a link on FB to see what it was about, i.e., an alternative to AirbnbI never agreed to anythingWhen I called the phone # listed for them on my cc transaction sheet, the number simply referred me to their websiteThe only way to access that is to go through FBI suspect they are then targeting people on my FB page, and so the cycle of deception continues

I was charged in two different places after the cancellation of service in JulyI was charged weekly in my debit card and monthly in my *** accountTried reaching out to them but told me to call their customer service lines which did not workHad to dispute the charges with my bank account and *** since I had no response or form of communication to the company

Roomster had advertised that I would only have to pay approximately $for a full access of roomster for a monthAfter purchasing full access on 9/**/at 2:11pm, it had actually cost $I no longer wish to have full access for this month and I would like to request a refund

I used this website just to find someone to rent out my roomI signed up for the day trial under the impression that they would email again asking if I would want to continue my subscription, I received no communication besides that my account had been charged for the day trialI feel like this was luring a customer by using the trial and then charging them an outrageous price for a rooming serviceI requested a refund multiple times and every time I had asked to speak to someone the customer service representative just ignored my demandWould never recommend this service to anyone

HorribleThis makes me realize I need to me WAY more distrusting of internet sitesNot only were all the listings scams, but ROOMSTER themselves are scammersThey make you pay a small fee for a 5-day trialWhich I quickly saw that the site was full of scams and never logged back inOnly months later to log into my PayPal and see they've been charging me $per month for some on-going subscription I never consciously signed up forNow I went ot heir site to try and stop it and it runs slow and is giving no confirmation that my subscription has been canceledWOWZERO STARS