Colliers International Management

I signed up for a day trialNo where does it say when signing up that they are going to automatically bill and charge you for a month after a paid trialI have sent numerous emails to have the situation resolved and have email back referring me to an FAQ pageAll I want is my money refunded in the amount of that I was charged, but they do not answer emails or phone calls

I signed up for the day trial period for roomster's serviceAlthough, on the surface it seems like great service, once you sign up for the subscription you quickly realize that it is not at all what it seemsThere are so many fake accounts and scammers which I understand is not completely the fault of RoomsterHowever, for a paid service I'd expect a lot more, I had the service right at the days, to my surprise they processed a payment of $I immediately wrote them an email since it is impossible to contact them by phone(not hard to see why)Their team was extremely short with me and rude by simply copying and pasting a statement basically saying, you signed up for this oh well you don't get a refundI feel that this is my route so that hopefully people eventually will steer clear of this site

Roomster had advertised that I would only have to pay approximately $for a full access of roomster for a monthAfter purchasing full access on 9/**/at 2:11pm, it had actually cost $I no longer wish to have full access for this month and I would like to request a refund

I signed up for a day membership, and have been continuously billed each month, even after attempting to cancel I contacted customer service twice via email, their preferred method, with no response I also attempted to call them, I reached a "suggestion" voicemail, after trying multiple menu options to reach an actual human with no success, and left full details or them to contact me back In the message I let them know that if they did not attempt to contact me or resolve the issue I would take matters further Within the past week I have been billed again

Hello,
I was not able to cancel my subscription every time you try to cancers description I would say process could not be completed please come back laterI tried talking with support I got no response I tried for a week and then I was charged $for an additional fee when I could not cancel the subscription and then support answered but then would not respond with text after that I took screenshots There's no way to speak with anybody via telephone or a higher up automated responses in canceling my subscription but still charge $ They will not respond to any techs in that's only way to contact them I don't know how to proceed further renounce up report this to the Revdex.comIs anyone has any way of contacting them to try to get a refund of the money that you want able to cancel on please let me knowThank you

I was contacted by Roomster and listed seeking a roommate but was put on list as someone looking to be someone else's roommateThis is not what I was looking forSince then I have been bombarded in my inbox with dozens of emails a day, and no matter how many times I unsubscribe and report as SPAM I continue to get these unwanted emailsThis needs to stop as it is overwhelmingRoomster is a complete scam and total nuisancePLEASE HELP!

Like many who have previously filed complaints, I was wrongly billed by RoomsterThey buried their renewal policy deep in their terms and conditions, and when I signed up, I thought I was only paying the ~$trial fee, which was all I was willing to pay, given that it seemed ridiculous to me that a company would charge me to see messages of potential roommates, when something like Craigslist does the same exact thing for free
This unauthorized charging happened for months, again with no notification of charges (I never check the credit card statement for the card I put down because I never use it otherwise), so I didn't find out until after the months had already passed, and I was charged ~$for absolutely nothingI went back and forth with customer service to get a refund for both months, since I didn't go on the site for those months after I encountered a scammer during my trial periodAfter this back-and-forth, I got refunded for only month (they originally only ga

Trying to rent my condo out, I visited this siteDecided not to use but since I gave them my email they spam you to death with useless room offers that would not apply to my needs if I were going to use their servicesI tried to go back and delete my account and they offer no way to do thisDO NOT USE THESE PEOPLE! SHADY BUSINESS PRACTICES!

So I bought a day service to try the website out and then after and a half days I get charged 29, I complained to them about it and said they would give me my refund but for but I have not received that either and its been about a month now

Hello, I signed up for roomster and paid $for a day trialHowever, the site is filled with scamsters and I'm worried I might have already compromised my email by responding thinking these were legitimate adsI received emails from scamsters on the same dayI've cancelled my account and deleted it within hoursHowever, I want my money backI cancelled within hoursYou should ban scamster or have some way of filtering out scamsSomeone frmo overseas, international travelers or students etcare particularly vulnerable to such people

I signed up with the Roomster service Major issues with their website as bugs persist It's impossible to reach customer service They're very fast at getting your money but absolutely no customer service Unethical company and that's not the way to do business in the United States Customer beware

I was automatically charged for a full month of service, and then charged for a second month even after I deactivated the accountI attempted to reach out to the company at the phone number provided but reached an automated message saying that I had to call a different number for billing (they did not give me a number to call nor could I find the number online)

I was charged in two different places after the cancellation of service in JulyI was charged weekly in my debit card and monthly in my *** accountTried reaching out to them but told me to call their customer service lines which did not workHad to dispute the charges with my bank account and *** since I had no response or form of communication to the company

I started using Roomster in hopes of finding a room for the fall semesterHowever, after I signed up I noticed you could not receive messages unless you paid for a subscriptionRoomster offers a 3, 5, and day subscription I purchased a Roomster day trail for on the *** of JulyOnce a purchased the day trail I was able to retrieve the messages I had waiting in my inbox however the messages seemed scandalous and everyone you contact never responds backIn addition, a few days later I noticed that unauthorized additional was taken out of my account Roomster has no way for customers to contact them except for their on 24/help desk but they do not respond in a timely mannerI have asked them several times for a refund only to be told that if I dispute the charges I will be sent over to a collections agency

I signed up for a three day trial with Roomster and gave them permission to charge my debit card through Landmark Credit Union on 9/*/ This company then used my account info to charge me for a $one month fee I would like my money bank and the Revdex.com to look into finding out if this is illegal and pressing charges against this company so that this doesn't happen to others potential customers

When I enrolled on Roomster there where three options to use the full siteThe options were to enroll in a day, I think a week, and a one monthI enrolled on the day membership for a little over $for hoursRoomster then billed me $for a one month membership which is not what I picked There is no phone contact so I emailed their support line and received a generic response that they would not charge me for anything I did not sign up forI am fine with paying for the day membership that I selected but not the one month I also paid $for the three day

All, A company named "Roomster" just charged me a $fee on my credit cardI did nothing other than click on a link on FB to see what it was about, i.e., an alternative to AirbnbI never agreed to anythingWhen I called the phone # listed for them on my cc transaction sheet, the number simply referred me to their websiteThe only way to access that is to go through FBI suspect they are then targeting people on my FB page, and so the cycle of deception continues

Now I recently became a member of RoomsterA website which I thought I could find a room for rent at a desirable priceI authorized the company to take out of my account for a three day trialWhich was one of three optionsOn the third day of service my account was charged for Which is strange because when I became a member nobody told me about a renewalI would understand an additional if the service automatically renewsBut 29.95! I tried to contact Roomsters number which no actual person answersI also tried the 24/help deskFunny how there wasn't anybody availability 24/and they also weren't any helpI did my research and I'm not the only one who has had this issueWhy hasn't Roomster fixed this issueWhy don't they make the terms of service more blatantWhy call it a 24/help desk if no one real is ever availableI hope we can work this out and I can get my money back

I paid for the day trial period and was under the impression that the listings are genuine and not scamBut here is the truth, please do no do not waste money on this crappy siteMost of the listings are pure scamTotally disappointedWish I could give em "ZERO" stars

I was charged for two months of services that I did not useWhen I explained myself to customer service they did not want to refund me my moneyI explained to them that I did not receive any emails with reciepts and that I was not active on their site for those two monthsThey gave me a runaround and said that I agreed to the services when I signed upIf I didn't use your services I should be chargedThe service they provide is great but I should be charged for something I didn't use