Colliers International Management

*** is using *** to post ads for rooms as if an individual is posting the ad If you reply to the room ad, a response asking you to sign up for a paid website is generated Ads should specify that this is a link to a roommate referral system It is deceptive to post an ad as if an individual posted the ad with the intent to solicit business for a paid website

I started using Roomster in hopes of finding a room for the fall semesterHowever, after I signed up I noticed you could not receive messages unless you paid for a subscriptionRoomster offers a 3, 5, and day subscription I purchased a Roomster day trail for on the *** of JulyOnce a purchased the day trail I was able to retrieve the messages I had waiting in my inbox however the messages seemed scandalous and everyone you contact never responds backIn addition, a few days later I noticed that unauthorized additional was taken out of my account Roomster has no way for customers to contact them except for their on 24/help desk but they do not respond in a timely mannerI have asked them several times for a refund only to be told that if I dispute the charges I will be sent over to a collections agency

Total scam You click on how long you want to use roomster with the price listed and they automatically set up a $monthly subscription for you Very shady company and take notice that reviews are disabled on their *** Page That says enough right there

Hello, I signed up for roomster and paid $for a day trialHowever, the site is filled with scamsters and I'm worried I might have already compromised my email by responding thinking these were legitimate adsI received emails from scamsters on the same dayI've cancelled my account and deleted it within hoursHowever, I want my money backI cancelled within hoursYou should ban scamster or have some way of filtering out scamsSomeone frmo overseas, international travelers or students etcare particularly vulnerable to such people

I signed up for a three day trial with Roomster and gave them permission to charge my debit card through Landmark Credit Union on 9/*/ This company then used my account info to charge me for a $one month fee I would like my money bank and the Revdex.com to look into finding out if this is illegal and pressing charges against this company so that this doesn't happen to others potential customers

I signed up for a day trialNo where does it say when signing up that they are going to automatically bill and charge you for a month after a paid trialI have sent numerous emails to have the situation resolved and have email back referring me to an FAQ pageAll I want is my money refunded in the amount of that I was charged, but they do not answer emails or phone calls

I signed up for a $day trial to *** and provided my Credit card (MC) information I have then been charged various charges at the beginning of every month since I provided my credit card in March for the 15-day trial ($20.37) and have since received the following charges:
-3/**/- $
-4/*/- $
-5/*/- $
-6/*/- $
I disabled my account in April and the charges continued I cancelled my account in May and the charges continued I have contact *** *** and they only provide support for active accounts (which I had to disable because of the continuous charges) I no longer have an account and am still receiving charges to my credit card!

I signed up with the Roomster service Major issues with their website as bugs persist It's impossible to reach customer service They're very fast at getting your money but absolutely no customer service Unethical company and that's not the way to do business in the United States Customer beware

Absolute scam! I paid for a week, noticed glitches in the app to include a faulty rent range selector and messages that were deleted by roomster, only for roomster to ignore these issuesAfter days of use, Roomster deleted my account with bogus claims of hate speech/promoting an agenda/complaints by roomstersThis is completely falseAll I did was to introduce myself to prospective roommates and messaged about rentals within commuting distance of my workRoomster took my money, didn’t honor the full week of service I paid for, and deleted my account because I had the audacity to contacts Roomster customer service regarding app glitches amd their horrible service!

I signed up for a day membership, and have been continuously billed each month, even after attempting to cancel I contacted customer service twice via email, their preferred method, with no response I also attempted to call them, I reached a "suggestion" voicemail, after trying multiple menu options to reach an actual human with no success, and left full details or them to contact me back In the message I let them know that if they did not attempt to contact me or resolve the issue I would take matters further Within the past week I have been billed again

So I bought a day service to try the website out and then after and a half days I get charged 29, I complained to them about it and said they would give me my refund but for but I have not received that either and its been about a month now

Trying to rent my condo out, I visited this siteDecided not to use but since I gave them my email they spam you to death with useless room offers that would not apply to my needs if I were going to use their servicesI tried to go back and delete my account and they offer no way to do thisDO NOT USE THESE PEOPLE! SHADY BUSINESS PRACTICES!

Now I recently became a member of RoomsterA website which I thought I could find a room for rent at a desirable priceI authorized the company to take out of my account for a three day trialWhich was one of three optionsOn the third day of service my account was charged for Which is strange because when I became a member nobody told me about a renewalI would understand an additional if the service automatically renewsBut 29.95! I tried to contact Roomsters number which no actual person answersI also tried the 24/help deskFunny how there wasn't anybody availability 24/and they also weren't any helpI did my research and I'm not the only one who has had this issueWhy hasn't Roomster fixed this issueWhy don't they make the terms of service more blatantWhy call it a 24/help desk if no one real is ever availableI hope we can work this out and I can get my money back

Hello,
I was not able to cancel my subscription every time you try to cancers description I would say process could not be completed please come back laterI tried talking with support I got no response I tried for a week and then I was charged $for an additional fee when I could not cancel the subscription and then support answered but then would not respond with text after that I took screenshots There's no way to speak with anybody via telephone or a higher up automated responses in canceling my subscription but still charge $ They will not respond to any techs in that's only way to contact them I don't know how to proceed further renounce up report this to the Revdex.comIs anyone has any way of contacting them to try to get a refund of the money that you want able to cancel on please let me knowThank you

I only became aware of roomster after I posted an ad on craigslist looking for a roommate Within minutes I started receiving multiple texts/emails like this one: Hi, I’m AnnaI saw your add & interested alsoU should take a look at my profile that one I posted here: ***  contact me
The link, of course, takes you to roomster's website but you won't see a profile That's because to actually see someone's profile you need to have a paid subscription
I've never met John SS***, the founder and CEO of roomster But I can tell you this: I wouldn't trust him as far as I can my house

I was automatically charged for a full month of service, and then charged for a second month even after I deactivated the accountI attempted to reach out to the company at the phone number provided but reached an automated message saying that I had to call a different number for billing (they did not give me a number to call nor could I find the number online)

I signed up for like a week subscriptionThen they ended up charging me for a monthly subscription which was not very visible on their sign up pageI filed a complaint with *** and they suspended my accountI did not win with *** so I needed to make sure my subscription is cancelled but I can't do that with a suspended accountThey won't answer their phone

Like many who have previously filed complaints, I was wrongly billed by RoomsterThey buried their renewal policy deep in their terms and conditions, and when I signed up, I thought I was only paying the ~$trial fee, which was all I was willing to pay, given that it seemed ridiculous to me that a company would charge me to see messages of potential roommates, when something like Craigslist does the same exact thing for free
This unauthorized charging happened for months, again with no notification of charges (I never check the credit card statement for the card I put down because I never use it otherwise), so I didn't find out until after the months had already passed, and I was charged ~$for absolutely nothingI went back and forth with customer service to get a refund for both months, since I didn't go on the site for those months after I encountered a scammer during my trial periodAfter this back-and-forth, I got refunded for only month (they originally only ga

On 10/**/2017, I tried to logged onto *** to post a room for rent when I get a message I was denied access for the following reasons
Roomster takes member safety and security very seriouslyWe don’t want any fakes or scammers using our servicesWe don’t even want people that aren’t easily identifiable from their Facebook profileNo “Burner accounts” allowedEvery Profile goes through a security filter from a Roomster team memberYour account did not meet Roomster's standards and we removed your accessIf you have another Facebook account that identifies you better, please go ahead and rejoin with those new login credentials
I sent a message to Roomster explaining my profile in my facebook account lacking because I was a private person and hardly use my facbook account and I have not used Roomster in monthsI did update my profile in facebook that tells a little about myself but I did not post a picture of meself bacause as I have said before I am private person an

I'm a yr old who moved to New York for schoolI used the Roomster app because I was told it worked and was reputableAfter finding a room, speaking with someone, signing a lease, giving a deposit and first months ($1000) I arrived off the plane to the address where they had never heard of the person I had spoken toI have an email address and number I corresponded withThis company took $from me and left me homelessI'm in New York with no where to liveI demand Roonster reimburse meI need them to otherwise I'll be living in a homeless shelter