Colliers International Management

Total scamTricked into "subscribing" and impossible to unsubscribe

The app is designed to be misleading to it's premium membersThe app leads you to believe that you have canceled the subscription service by putting "n/a" next to the field: Next Billing Date
N/A suggests that a future billing date is not available because there isn't one
This leads customers (who are under the impression they have canceled the service) to continue being chargedThe company makes it impossible to contact a real personInstead you're forced to communicate through an app and you only receive generic, cookie cutter responses

I had been on this site trying to find a roommate for only hours In those hours I had to flag prospective roommates because with of them, different people were trying to rent me the exact same room In another case, the roommate said he was not living in his apartment and living in England and I had to send him the first months rent and security deposit before he would send me the keys without entering the apartment first to look it over "Coincidently" both of these apartments were miles away from each other I smelled the scam and reported it to Roomster.com where I had paid $for one month hours later, I found a need to flag yet another prospective roommate because he had the exact same language in his long reply email that the man from England had I did not flag this guy yet because I know Roomster would not do anything about it I demanded my money back because I don't trust the site anymore Roomster just sent me generic form emails stating that if

accepted my payment but cannot log on and no way to contact vendorcustomer service line does not work

I purchased a day trial service for That was my sole intent Of course in the fine print this organization slips in a disclosure that upon expiration of trial they automatically renew it for months at a month The fact that it says trial service is misleading to their intent of forcing you to subscribe to months Was told I shoukd have read contract completely and that I am completely out of luck I asked if I coukd call them directly to discuss issues and that only email contact thru their site was the only way But you can only talk to them if you keep your account active.hence suckering you into staying thru days hooking you in to the that you as a guest never truly intended when you brought the "trial" subscription It's a cruel cycle and an extremely poor business decision to conduct as they do My guess is most people would drop them or not buy them at all beyond that initial day trial It's this that I have issue with and feel I deserve my

I asked for a refund because their website is plagued by fake profiles of scam artistsIve been getting only messages from fake people trying to take my money and once I tell them no they insult and harrass me viciouslyI brought this up with customer service and I got ignoredThey need to give me my money back since they dont have any sort of quality control!

Roomster was not beneficial to me finding a roommateRoomster is full of fake pages and scamsI was unfairly charged $when I only purchased a day trialUpon purchasing day trial I was not made aware of the $chargeI did not sign up for a monthly subscription for a reason as I wanted to get a quick response from the people I contactedIt is unfair for Roomster to take $out for a trial and then unfairly authorize an extra charge

Roomster's business seems to subsist on newcomers to its platformYou will be asked to pay for a free trial period in order to be able to use Roomster's messaging service and when you do finally see "all" the messages you've received in reply to your advertisement for either a roommate or room, you'll find nothing of useyou will find that Roomster has simply forwarded you another Roomster user's advertisementThankfully, I remembered to cancel my trial subscription before I was charged full priceTruly a waste of my time and money using their "services"

I'm trying to use *** which directs me to *** which signs me on with *** and then says my account is deleted This is garbage and has no reason! You can't reach ***, ***, or *** by phone and they don't answer complaints Shouldn't some authority be checking this out? Why does *** ruin their reputation by letting *** use them? What do we have Consumer Protection and Attorneys General for?

Roomster is a popular site to connect housemates Great idea Their advertising and subscription terms are misleading and dishonest The hook is low "trial" purchase period The wee miniscule terms tell you that auto subscriptions are more than 4x the initial fee So I message them and they respond that I purchased the renewal each month, I signed up for
The subscriber can choose day/$7.56Cdn, day/$18.99Cdn, or day/$trial Then they hook you in wee small terms to auto renew $per month They will continue to take your money until you say 'cancel'
The service is to pair housemates I bet 98% find housemate less than days Roomster crafted their site and terms to con people out of money, because who wants to buy months and months of a service such as this?
I've had mine listed for months only because I am busy working and no time to manage it Blindsided by the auto subscription where they hook you at and continually charge 4x the amount, they co

I signed up for a trial period on RoomsterThere was no indication that my account was being set up for auto withdrawalI DID NOT authorize any automatic withdrawals from my accountThe day I was charged I cancelled my policy and requested a refundI received correspondence on Oct *** that they we processing my refund of
$I have contacted them on two separate occasions regarding the refund and have not received any correspondence or moniesThe phone number they have listed does not allow you to contact a person eitherThe entire payment system seems to be set up to hoax people

I signed up for a day trial which their company clearly states is a trial * I have a snapshot of their ad on their website to prove itI started my trial on 7/** at 6:18pm and I canceled my trial on 7/** at 11:amI canceled my account before I completed my HOUR trialHowever, my account was charged a reoccurring charge of before my trial was technically upHad they not posted the hours of the duration of the trial then I would not complain about the charge However, since they do state that it is a hour trial then I should not be charged until my "time trail" expiresI have electronic receipts with time stamps to prove the said aboveThis has happened to various other costumers as wellI have tried to contact them via their online help, however, they are very little help

I was I know where at first that they put my private interest likes dislikes and associations and affiliations for my *** on to my profile automaticallyI did not notice until later all of my political views and interest were advertisedThat is only shared with my personal close friends on *** it is not for anyone else's use or for viewingThat is not legal and I would like to be part of a class-action suit if there is one to be filedAlso as far as customer service they advertise 24/assistance but I had a question today and wrote them in the morning the afternoon and at night repeatedly and never was helped by anyoneThey have violated my privacy some people can judge you by your political views and not want to live with you because of that which does affect me personally and financially

I subscribed to them for a short period of time & found a roommate & canceled my subscription & they stilled billed me again?
They NEVER Not Once contacted me back in regards to my emails I sent

I signed up for a 30-day trial and used it days and cancelled and requested a refund and was told that I was out of my cancellation periodI amm disputing charges with Paypal because they have charged me $on separate times in

My son rented a room on *** as a verified listing, and signed a lease with the person via email in The Boston areaThe first month and security deposit was sent by wire to her and received by her with confirmation code with my identification information as I am his mom
Then about a week later my son received an email from the mother of the girl he signed with, stating that she was going to rent to another person and would refund the moneyThe mother stated that the new person was going to pay the whole months rental upfront, and she asked my son if would he like to be refundedHe said since you are renting to someone else then yes I want to be refunded, and since then they keep saying that they sent it and nothing shows up They also sent a different bank account and said the extra money for the other months rent could be sent there even when he said he wanted a refund When he text her to check on the money she keeps saying in a stern way that they need my full n

Roomster started charging me on 11/**/on a service I have not gotten assistance withI had tried their free trial period back in October **? but they never really helped meAlso there is no live person to cancel your free subscription

I paid for a "thirty day trail" and was automatically signed up for recurring payments by this company deceptivelyMany people have complained about this as well as filed reports to the Revdex.comThis company was deceptive in its actions hoping that you would not notice continual charges to your papal account for a service where not more time is necessary than thirty days

I put up a post on Craigslist asking if anyone had any rooms availableThe ONLY place I put any ad up was on CraigslistNow I am getting ridiculous amounts of spam texts from different numbersAll of the texts say the same thing, they copy and paste a piece of my original post and say "heres my link" which goes directly to this ** companies websiteThis is not going to fly, and if it continues there will be further actionI strongly urge people not to use this company, purely because their business model is complete **Whoever is replying to these complaints for this company makes me sickAre you seriously correcting the spelling of a customer that submitted a bad review of your company? I am completely astonished by the this business, I would like nothing more to see them in court and watch them go bankrupt

I, like the others who used Roomster, didn't authorize a charge of $per monthI was charged $for two months even though I did not used Rooster during the time periodI had only agreed to the $charge for a 3-day trialThe Roomster help desk is not responding to me, and is not helping me