Colliers International Management

I purchased a 15-day subscription from the company which ends today, 6/*/I have cancelled the subscription but have been billed for a renewal of $I have days to cancel the subscription and have done so today - the 15th dayWhy am I already being billed for a renewal? Their website has a list of FAQ's but getting through to the actual company is impossible

Fraudulent! When you purchase a temporary, 3-day, 15-day, 30-day membership they DO NOT tell you that it will be automatically renewed when you're subscription is upThey charge your cardI paid for a membership for days and when it ran out they charged by for a 30-day without my permissionThey also have fake ads posted through their site and through craigslistComplete ss

I signed up for Roomster service in hopes of obtaining a roommateI paid $for days during which time I created a profile through Facebook and gave out personal information and contactsI sent numerous texts and emails to individuals purporting to have a room to share to no availI could never get to the point of seeing a place or getting a real person on the phoneThe "people" would respond to texts or not respond, but that would be the endAfter the day period, Roomster then charged my account $recurring per month which I never agreed toI don't believe that real people use this service and feel the Roomster obtains a lot of your information and creates an endless circle of contacts that result in no real follow up while it keeps charging the customer

I signed up for the $trial subscription and never authorized for my account to be charged $for a full subscription accountI only signed up for the $because I had to to be able to read the messages in the inboxThere was no disclosure stating that my account would auto renew for $after the days was upI have already contacted their "customer support" online team AND ALL I GET IS SAME RESPOND THAT I DID AND I NEVER SUSCRIBE FOR THIS OTHER THAN A DAY TRIALI want someone to contact me about my refund immediately
RIGHT NOW

The app has an auto subscription that takes 7.99+ tax weekly I found a roommate and deleted the app after one week When I logged on the app next week to look at roommates for my wife I had a message, the app wouldn't not allow me to see the message unless I " upgraded account"So I just looked, but didn't choose to upgrade account again I saw I had been billed 7.99+ tax that weekthen looked at the app again to see if I had missed something, but when I had been billed for the 3rd time I got upset and all they told me was " deleting account is not the same as cancelling subscription" Who would delete their account and not cancel subscription?!

I had been on this site trying to find a roommate for only hours In those hours I had to flag prospective roommates because with of them, different people were trying to rent me the exact same room In another case, the roommate said he was not living in his apartment and living in England and I had to send him the first months rent and security deposit before he would send me the keys without entering the apartment first to look it over "Coincidently" both of these apartments were miles away from each other I smelled the scam and reported it to Roomster.com where I had paid $for one month hours later, I found a need to flag yet another prospective roommate because he had the exact same language in his long reply email that the man from England had I did not flag this guy yet because I know Roomster would not do anything about it I demanded my money back because I don't trust the site anymore Roomster just sent me generic form emails stating that if

I cancelled my Roomster subscription in JanuaryI was billed yesterday (April *, 2017)I was billed for a month that I did not have an active accountOnce you cancel, they aren't supposed to bill you againThis is in their agreementWhen I sent them a message, they didn't respondThey don't have a customer service line to call to ask questions
This business to me is suspectThey don't have a clear way to resolve issues, and they certainly have plenty of complaints (see the others on this website)I would recommend that people don't use this service in the future
Their policy is unclear, and they don't follow through with their agreement

I recently was linked from a housing ad to sign up on Roomster, as I was seeking rental accommodations Soon afterward, I received an email indicating a potential opening Then, I was prompted to pay monies in order to see the email Once I paid the money, the email was no longer there Obviously, I was scammed into paying for services Furthermore, the customer service representative was unhelpful and the website was difficult to navigate, not user friendly, and provided inaccurate and outdated information

I paid $for a three day trial for the service of roomsterIn my search for a roommate on that site, I got zero results and found the service rather disappointingI didn't find out until today that another charge for $was charged on my account! This was extremely upsetting for me seeing as how I need that money for school and housing-related businessEven if the site was remotely resourceful I wouldn't mind but Roomster was not at all resourceful and most of the people were unable to contact! I went to the site to cancel and get a refund, on the additional charge, only to find out that they do not offer a refundWhich is completely absurd because I didn't even agree to having them charge me an additional 30$ especially after I wasted 5$ alreadyThere was no notification on an additional charge! It was hidden which I find rather deceptive So I sought to find a number to speak to a representative concerning this chargeThere is NO number to call and the only way to cont

Sleasy companyWill sign you up for a Free Trial then roll you over to $a month for a service that is literally the most useless service ever*** for free is the place to goI asked for a refund because they kept charging me monthly....for a roommate service when I just was looking for a place to move inWouldnt refund..horrible company

Roomster has trial membership which will lead to automatic subscription at the end of those days I went to go cancel it the day it expired and they charged me at noon I told them that I tried to cancel it at that time and they went ahead with it There is no way to contact them Any link to their "contact us" or any information gets re-routed back to the home page You can only "chat" with them through messages They refused to cooperate
They are also creating bots on their website that are spamming Craigslist 95% of the "people" looking for roommates or people to rent rooms are 100% fake They are creating listings on craigslist, and the contact information goes to a roomster link, and then they ask you to pay to use it

I agreed to a 3-day subscription for Roomster I was charged accordingly and was satifiedI later noticed that I was also chances with unauthorized 30$ chargesI am needing to know why and I am also needing a refundThese were not charges that I agreed to and definetly needs to be fixedI attempted to call the phone number provided in which they referred hereI can not continue to pay this fee as I have not signed up to pay thisI went in to cancel me subscription and it informed me that the subscription has already been canceled so again why am I being charged?

I recently subscribed to a roommate finding service and have found that the images used seem fraudulent and misleading Photos don't seem to match the account holder The same rentals are being advertised by different people When you send someone request for additional information, no one returns your inquiry I have wanted to speak to someone at the company regarding my concerns but have not found any contact information on their website (***)

I signed up for the $trial subscription and never authorized for my account to be charged $for a full subscription accountI only signed up for the $because I had to to be able to read the messages in the inboxThere was no disclosure stating that my account would auto renew for $after the days was upI have already contacted their customer supportI want someone to contact me about my refund immediately!

After responding to several seemingly realistic ads on *** while looking for roommates, I have also received several automated responses via text, after providing my phone number to the posts, that link me to the roomster website to get me to sign upTricking me into signing up for your website by creating fake advertisements in *** is not the way to gain loyal customers

Greetings
I am appalled to find out that this site and business is a complete scam It is all over google I should of did my research before subscription to find a roommate
First and foremost roomster continue to charge my card for a subscription I cancled one date lateSecondly on three occasions while looking for a roommate I have attempted to be scammedPeople from different numbers making up an entire life story and sending pictures then asking me to wire money ! Through via text or email I have proof of all the scammers This business sand website should be shut down ! The reviews are also fake !

I tried to sign up for roomster because a lot of people are using it when listing their apartmentIt requires you to have *** , which I did not so I signed up for an account to be able to use roomsterIt deleted my account bc I didn't have enough friends No customer service contact

I subscribed Roomster for day and paid for itHowever, they continued charging me for the next two monthsIf I want to continue with them why would I subscribe for days? I want to register for two months I would register for two months but they continue charging meI noticed the charges on my bank statement and immediately cancelled my accountI used another roommate site I did not have any problems with their billing systemRoomster is a scam to take advantage of customersI contacted them to refund me partiallyThey rejected my requestI am upset feeling trappedThey kept charging my card for the time I did not ask for

I purchased a 5-day access to RoomsterThere was no notification about the automatic renewal after the day period ends at the moment I made the paymentLater, I realized that my account was charged automatically for a 30-day periodI contacted the support, but they keep replying me with automatic messages, which is not helpfulThis is the response they gave me all the time:
"All Roomster subscription charges were authorized by you at the time of purchase via PayPal and a receipt was sent to you with instructions how and when to cancel to avoid any additional charges."
Apparently this doesn't solve the problem for me, since my account is already charged without my consent, and the support is not willing to resolve that problem for me

Complete SCAM! They keep bombarding my email with FAKE People looking for a room just so I log into their app only to charge to see a response that NEVER EXISTED