Collins Comfort Masters

[redacted]. Installation Crew.

Great Job. Enjoyed my day with the crew. Efficient,

thorough,took care of all my questions. System was given a complete check out after installation. System works great.

Thanh you all

This company was recommended by [redacted] and was giving a free quote so I decided to see how old my unit was and in what kind of condition. ( I recently purchased a condo).

From the start of the process all has been great!

Easy to schedule appointments.

Easy to talk to the people who came to inspect and to quote pricing for a new unit. All my questions were answered, and was given even more info that I needed to know.

One thing that was outstanding was the person who came to do the actual inspection of the unit. Upon entering my home he put "booties (the kind at hospitals etc) on his shoes to not make a mess of my home! wow !!! now that is really amazing service and thoughtfulness on the part of the person doing the inspection as well as the company.

I felt comfortable and at ease with the people from this company in my home.

Thank You Collins Comfort Masters.

I am not the type to write a Customer Review.. but I am very please with the service I receive with Collins Comfort Masters. From the moment I spoke to the sales person [redacted] to the Manager [redacted] to the guys who came to my house to install the new A/C Heater unit. I was very impress who it was handle. I was so professional. The guys who came over the house were impressive. [redacted]. was the team leader and he got hurt but continue to work until replacement came not a single moment was lost WOW the was so well handled [redacted]. and [redacted]. continue the work so well and share there job very and [redacted]. was there to replace [redacted]. they were very professional to me and how they did their job. Bravo to them and to the company. Thank You again and most definitely will recommend to anyone who needs a new product.

We purchased a Lennox system through Collins and the [redacted] program. The sales reps were very professional - no pressure. Installation went very smoothly, it was apparent that the two gentlemen ([redacted] & [redacted]) had alot of experience. They were very thorough and efficient. They explained much of the process and pointed out areas where the new system would improve due to problems with the old unit. THANKS AGAIN!! [redacted] & [redacted] - Chandler AZ

I had my AC and heating replaced on 02/17/2016 with a new Lennox that I purchased from Costco in Chandler, AZ and they sent Collins Comfort Masters to do the job. My experience is very positive with Collins Comfort including the pricing (very reasonable price) and especially with the guys they sent to do the installation (Chris B and Chris W).

Derek M. came to do a follow up check on our new A/C and Heat units. Very through and helpful with suggestions! Great guy.

[redacted] and [redacted] replaced my air conditioning system on June 3, 2015 and did a fantastic job. They arrived on time and were very pleasant, efficient and definitely knew what they were doing. As part of the project [redacted] worked on the flexible duct in my attic to improve the air flow to certain areas of my home and I can tell the difference. [redacted] the sales person was very nice to work with and quite informative. He was the person who discovered that my flexible ducts needed some adjustment and made certain the installers knew about it. [redacted], the installation manager also was very helpful answering some questions and making sure the project was completed as scheduled. Everyone was extremely thorough. I was impressed that they all worked to make sure my home is comfortable as opposed to just changing out one air conditioning unit for another. I highly recommend Collins Comfort Masters if you need air conditioning repairs or installation. Their people are very well trained and are first rate in all they do. They get an A++++ from me.

From our first phone contact with Collins Comfort Masters we were impressed with their promptness and attention. After asking what our needs were [redacted] gave us a detailed explanation of the heating/cooling system and presented the options that would best meet those needs. The lead installer [redacted] informed us at the outset what they would be doing and how it was going to be accomplished adding that we were to stop him at any time with concerns or questions. [redacted] and [redacted] were courteous, thorough and left our home in the same condition as when they arrived. We would recommend Collins Comfort Maters without hesitation.

I want to give a positive review for jose v,dan long, and lyandro for excellent work installing my unit.

Thank you!!

Technician ** was excellent. Diagnosed our A/C problem quickly and got it repaired quickly. He was very polite, seemed very knowledgable and answered all my questions.

[redacted] and [redacted] installed our [redacted] Furnace & Air Conditioner on Wed., Feb. 5th. They were there on time, told us what they were going to do, started working immediately and were done by 2:30-3 PM. We were so impressed with their work ethic, cleanliness, patience and politeness. We are very pleased with their work and with our new system. We would also like to thank [redacted], our salesman, who helped us through the process, explained everything very well and followed through on what he said he would do. Also thanks to [redacted] in the office who has helped us with the finance process. We think [redacted] is great!

I had outstanding service from [redacted], and [redacted] on the installation of my new Lennox system. They arrived on time, kept me updated on what they were doing throughout the day. When they finished the area was clean and they had given me complete instructions and answered all my questions. Thank you for the great service.

I had two complete residential air condition systems installed on March 9, 2015. The crew came on time, professional dressed and were very respectful and friendly.The installation was completed on time. They performed all work in a very professional manor, protected and cleaned up the work area. Their employees [redacted]. ,[redacted]. ,[redacted]. , [redacted]. and [redacted]. were excellent and should be commended.

The staff from Collins arrived as scheduled by [redacted] from front office who was very professional. On arrival [redacted] introduced the group [redacted]. and [redacted]. and himself. They were all very polite and conscientious throughout the installation.

I had a few questions that were answered promptly and without hesitation.

I am very happy with the staff and our new Lennox system. Thanks to the management for training staff about the importance of great customer service. Thanks to all of the above people who make it happen.

I just had a new air condition unit installed at my residence.My first contact was with [redacted] and I give him an A+ plus for his knowledge of the product. The installers Led by [redacted] were great. They were neat,personable and professional. [redacted] answered all my questions. My house was left clean and neat and they removed all of the old parts. [redacted] was a total professional as well as crew of [redacted] and [redacted]. **

Had Collins Comfort Masters replace our 19 yr old Lennox with a new Lennox unit. They also added a new return to allow better cooling in one of our hot rooms. [redacted], and [redacted] were very professional and did great work despite the incredible Arizona June heat (~112°).

Last week during record heat my Ac went down! I knew the situation was terminal. I contacted Collins Comfort through Costco (6-24-15). Within 24 hrs I had Rob Lux at my house. He was extremely professional and personal. He quickley analized the situation and clearly explained to me my options. Two days later [redacted] and [redacted] where at my house installing a new Ac unit. The entire team exceeded my expecaions from start to finish! The guys were very friendly and very professional. I felt comfortable with them im my home. Thank You Collins comfort.

Collins HVAC team did a professional job this week installing two AC/Heating units.

Team consisted of Jose, Lujandro, John and Armando.

It took a full day to install the units. I'm very satisfied with the finished work .

Rob Lux was my initial contact, via Costco. He quoted me a very fair bid price and was professional - no hype or sales pitch.

Nice job guys. Dewayne

AC Service was 5/1/2014 Job[redacted]. I don't recall the names of the two techs that did the work, but they did an outstanding job.

Service was performed by [redacted]. Our Trane Package Unit decided to quit blowing cold air during the hottest weather we've had this year (June 2015). On [redacted]' arrival, we explained what the system was doing (not doing), and within no time he had diagnosed and replaced a capacitor for the main compressor. Yeah, cold air again! He also checked all the other components for proper operation, cleaned the condenser coils, showed us how to change the back-up batteries in the thermostat, and helped us with a filter frame issue. [redacted] was pleasant, professional, informative, and took the time to answer all our concerns/questions thoroughly. The cost of the parts and service today was not unreasonable. Plus, we found an online coupon on Collins Website that helped us defray the trip charge! We are happy customers and will call Collins for our fall service. Thank you!