Complete health and acupuncture

The renewal notices are a notification of when the account will or has expired with date in upper right hand corner and will state the second or third noticeThese notices will not have any payment history or owing balances since they are not customized to customer's account detailI have included a copy of the most recent renewal letter sent to the customer for renewal and if customer does not wish to renew at the time it is stated that we do need to be notified for cancellation of service If you have any further questions or concerns please contact us at 800-284-

The customer cancelled on 06/23/and received a refund of $back on the credit card [redacted] on 07/01/Customer should see it as a positive amount on their accountIf you have any further questions please contact us at [redacted] .?

This address has been removed from our distribution listWe do apologize for the inconvenience and for the ongoing problemsThis information has been given to the lcoal distributor and the regional manager to ensure these products are not deliveredThe information on the vacant homes will also be addressedOur distributors receive a weekly listThe address is not on that list and should not be delivered to this addressThis will be resolves immediately.Please feel free to contact us at [redacted] if you have any further questions or concerns.Thank you

We apologize for the inconvenience this may have caused you however we have contacted our delivery partners to remove your address from any products being deliveredIf you have any further questions please contact us at [redacted]

Customer has been an active subscriber for several yearsThe grace period and cancallation policy has not changedSince The Bee gives a day grace period to renew the subscription, the account is not stopped automaticallyIn this case, the subscription was started as part of a [redacted] offer on 5/19/The account was paid for weeksThe same offer was given to the customer on the first renewal notice 10/14/Ms [redacted] made a payment on 11/21/for another weeksThis time, the renewal notice was sent on 4/28/Ms[redacted] paid again, this time for weeksA renewal notice was sent on 7/31/and another payment was made for another weeksA renewal notice was sent on 1/26/A 2nd renewal notice was sent on 3/16/and a 3rd renewal was sent on 4/20/before the account was stopped for non-payment on 5/16/This left an amount due of $All renewal notices state, 'the paper will continue automatically unless the Bee is notified otherwise.' The Bee provides our Customer Service number and the hours of operation to process a cancellation.There is not a check box to cancel the serviceLike most businesses, The Bee likes to hear back from our readers on the reason for cancelling an accountOur goal is to keep our customers and gather feedback when a request is made to cancel a serviceAs fo today, this account has been adjusted to a zero balance and all collection efforts have been stoppedThe [redacted] we contract with is a vendor used to send out last notifications of a billThsi is not reported to a credit bureau and is not reflected on any credit report Pleae feel free to contact us at [redacted] if you have any further questins or concerns.Thank you

Customer contacted our customer service on 01/about her Sunday 01/paper in which they provided a credit for the missed delivery and they also sent a message to the carrier requesting for 01/paper to be delivered that same morningIf customer has any further questions please contact our VIP team at [redacted] Thank you!?

This address has been given the Operations Manager of Home DeliveryThere is no active account at this address and the resident should not be receiving any papers at any timeWe have contacted the resident to inform her of the resolutionAll deliveries will be stopped as of 1/8/16.Please feel free to contact us at [redacted] if you have any further questions or concerns.Thank you

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me I finally received the papers for the dates of 1-2-and 1-3-today, 1-30- Its sad that I had to make numerous calls to the Bees customer service line and finally, as a last resort, file a complaint with the Revdex.com to get results I've been a Bee subscriber for about thirty years at this address and have never seen customer service this bad

Attempted to contact customer to confirm delivery of 04/paperAs per customer's request attached below is the cancellation confirmationIf you have any further questions or request please feel free to contact us at [redacted] .?

? Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.? ? I did receive the $ in my account today, so? my complaint has been resolved.? I would like to comment that I am not way pleased with the Sacramento Bee? and have cancelled by subscription.? Had it not been for your intervention I feel like this would have gone on for months.? I have heard from many people that this is? issue I had with them is a occurrence.? I give them an F rating.? Thank You

Customer account has been adjusted to a zero balance and will be removed from any collection listsAlso A.R.M Solutions is a non credit reporting agency and this will not impact your credit score or credit reportIf you have further questions or request please contact us at [redacted]

Yes been resolved more than a week ago and everything turned out fine Ty

Contacted customer about outstanding balance and customer stated that he had emails to editorial about cancelling delivery due to political stance. Customer account has been waived and left at a zero balance. ARM Solutions will be notified of the zero balance and removed from any... collection listings. If you have any further questions or request please feel free to contact us at [redacted] .

? Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me? I spoke with [redacted] who stated is a supervisor yesterday and hopefully the issues will be resolved? However, unfortunately my paper was still delivered this morning at end of my driveway near the sidewalk and not on my front porch yet again? ?

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me, so long as I do receive a statement showing $balance within weeks

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me However, the bee does not conduct business in an ethical manner, charging different people of various age groups differing prices for receiving the same product

The customer account has been sent to Finance management for research and we will contact the customer direct with resolutionIf you have any further questions or request please feel free to contact us at [redacted]

Contacted customer about the mailer of the [redacted] and we confirmed that the address has been removed from our delivery listIf you have any further questions or concerns please contact us at [redacted] .

RevDex.com: I have... reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. I apologize for not being timely in my responce to previous note. The issue has been solved. I thank you for your assistance in this matter.

Customer has been contacted and their delivery issues has been escalated to distribution management to work with carrier to correct deliveryIf you have any further questions or request please feel free to contact us at [redacted]