Complete health and acupuncture

Thank you for your patience, We have reviewed your account and you have a zero balanceWe will notify [redacted] to remove you from any collection listsIf you have any further questions please contact us at [redacted]

We will honor your request and have 01/& 01/delivered to you by a service runnerIf you have any further request or concerns please feel to contact us at [redacted]

Revdex.com: It's frustrating that it takes a Revdex.com complaint to get this aggressive sales organization to put me on their do not callThat being said, I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

I am rejecting this response because: I have been told multiple times that the distributor would be talked to and yet I am still having this issue, I should not have to call every Sunday and request my paperI guarantee that this will happen again this Sunday as well; a week here or there I understand but this has become rediculousI receive the same answer each time and it is still not resolved so how am I to know it will be resolved this time? Luckily the Bee has an awesome field repthat has personally brought me my paper but he shouldn't have to do that every weekend eitherHis name is [redacted] and he seems like a great employee, he has been the most helpful but this has still remained ongoing

Mrs***'s account was adjusted for days credit on November and an additional day "good will" credit on November Mrs [redacted] was contacted by phone on November and she was informed her account was now credited through January Mrs [redacted] reported the credit adjustment met her satisfaction and we will work to ensure consistent delivery going forwardThere have been delivery service issues related to this account which are being addresses as wellIf additional information is needed, please let me knowThank you, ***

This information was given to the Regional Manager and the Operations ManagerAs general practice, papers are delivered without a plastic bagUse of recyclable plastic bags are used only when required as associated with weather concerns to keep paper dryThe distributors who deliver this product are contracted to deliver in the driveway or the front porchA reminder has been sent to the distributor to only deliver in these places, not on the lawn or the sidewalk.Please feel free to contact us at 1-800-284-if you have nay further questioons or concerns.Thank you

Customer refund of $has been expedited with finance to process with this week's refunds and it was verified that customer is not set to receive any deliveryIf you have any further questions or requests please feel free to contact us at [redacted]

Contacted was customer this morning about inconsistent delivery and customer's information was sent to the West Region Director of Distribution [redacted] to assist with correcting the delivery moving forwardIf you have any further requests or questions please contact us at 800-284-

I am rejecting this response because: I received a call from the Bee on Thursday 1/7/assuring me that the deliveries would stop by 1/8/16. However, I received the daily delivery on Friday 1/8/16, Saturday 1/9/and this morning, Sunday 1/10/Please see attached picture of paper in my driveway this morning

I am rejecting this response because:I have been contacting Sac Bee customer service continuallyFor six days in a row I contacted them via their customer service [redacted] to let them know I did not receive my paperOn the seventh day, Sunday, I would get a newspaperThen for six more days I would again send notices that I did not receive my paper, and then on the seventh day, Sunday, I would get a newspaper.Before that I sent email after email after emailHow much more should I have to contact the Sac Bee customer service to get a 7-day subscription started?It's been a long two months since I first contacted Sac Bee (10/21/15) and I am no closer to a resolution or receiving a 7-day subscriptionAs of todays date, 12/15/15, it has NOT happened!

Mr [redacted] came into the Bee lobby on 2/14/at 9:22am to pay a billThe amount paid to the front lobby was $& $for a total of $This paid the account until 4/9/Mr [redacted] called in several complaints regarding missed deliveriesWith the calls he made to the number, his account was credited and extended to 6/11/Since The Bee does not stop accounts automatically, the Bee mailed out renewals (5/22/17, 7/10/& 8/14/17)On the renewal notices it states, 'the paper will continue unless the Bee is notified otherwise.' The Bee did not receive information to stop the account on 6/11/The account remained active on a grace period for daysIt was stopped 9/9/with an amount owing of $As a one time courteousy, the account has been cleared of the balanceIn the future, please note the subscription will not stop unless the Bee is notifiedThe Bee sends the first renewal 3-weeks in advancePlease feel free to contact us at [redacted] if you have any further questions or concerns.Thank you

I am rejecting this response because: Thank you for the response [redacted] (collections agency) documentation states that, "California: As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations." Therefore, I paid the amount of $on 11/5/to [redacted] in order to avoid a negative impact to my credit scoreI can provide receipt documentation if requestedPlease kindly send me a reimbursement check for $to my mailing address, and I will consider the matter closedThank you

Customer has been contacted and at the time of the call customer provided feedback about deliveryFeedback will be reported to the distribution management teamIf you have any further questions or requests please feel free to contact us at [redacted] .?

This customer account was cleared on 10/29/The customer was stopped 10/8/with an amount due of $The account expired on 7/10/The Bee sent out the first renewal notice on 6/22/Then, sent one on 8/10/& 9/14/Since The Bee does not stop subscriptions on the expiration date, the account continued on the day grace periodAll renewal notices state, "The paper will continue automatically, unless The Bee is notified otherwise." If the paper was stopped in the expiration date, Mr[redacted] account would have stopped back on 7/18/The renewal payment during that time was not posted until 7/23/The reason for the grace period is to allow time for the payment to be processed without an interruption in serviceAs a long time subscriber, we appreciate the readership and we have cleared the account from all collection effortsWe do hope Me [redacted] decides to renew in the near future.Please feel free to contact us at [redacted] if you have any further questions or concerns.Thank you

The account for the [redacted] residence is on a Sunday only subscriptionThe change was made on 7/8/The rate on the account is for Sunday onlyWe do apologize for the inconvenience of the daily papersAs of 7/13/15, this delivery area was taken over by a new distribution companyThis complaint has been registered with the new company and given to the Regional ManagerThere are several message reminders on the account to deliver on Sunday onlyThe manager will follow up on this immediately for resolutionPlease feel free to contact us at 1-800-284-if you have any further questions or concerns.Thank you

Thank you for your response, We provided credit for the four days that you did not receive the paperWith the credit your expiration of 04/15/will now be 04/19/If you have any further questions please contact us at [redacted]

Spoke with customer agreed to restart service 05/13-06/to honor the month serviceCustomer was happy with resolutionIf you have any further questions please contact us at [redacted] ?

Attempted to contact customer to assist with confirmation of expiration dates and downgrading the serviceIf you have any further questions or concerns please contact us at [redacted]

Customer's address has been confirmed that they are not to receive any delivery to his addressCustomer request has been sent to the distribution management team and the Director of Distribution [redacted] to stop all deliveries at this addressIf you have any further questions or concerns please contact us at [redacted]

We apologize for the inconvenience this may have caused you however we have contacted our delivery partners to remove your address from any products being deliveredIf you have any further questions please contact us at [redacted] ?