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Thank you for contacting The Sacramento Bee, We apologize for the inconvenience however our records show that your account # [redacted] is at a zero balance and we have notified [redacted] to remove you account from any collection listingPlease note [redacted] is not a credit reporting agency so there will be no impact on your credit reportIf you have any further questions please contact us at [redacted]

Customer's delivery issues have been escalated to distribution management team to assist with correcting the delivery with the carrierDue to the delivery issues we will extend the customer's subscription for an additional weeks since the customer has filed missed deliveries from 05/24/to 05/23/The customer expiration date was 05/23/and it has been adjusted to 06/08/2018.If you have any further questions or requests please feel free to contact us at [redacted] .

Customer account # [redacted] is at a zero balance and [redacted] is not a credit reporting agency and this will have not impact your credit score or credit reportOn all our renewal notices is does state that The Bee does need to be notified for cancellation of service since we do give a day grace for our existing customersIf you have any further questions or concerns please contact us at [redacted] .?

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me However if I continue to receive daily papers, I will reopen another complaint

Customer account has been verified and left at a zero balance [redacted] is a third party vendor and a non credit reporting agencyThis will not impact your credit score or credit report and you will be removed from their recordsIf you have any further questions or requests please feel free to contact us at 800-284-

Spoke with [redacted] about delivery and our regional manager [redacted] will work with distribution to correct deliveryCustomer account was credited Sunday missed deliveries

? Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me? Received my last two papers and confirmation that I have not renewed my subscriptionFrustrating that it takes a Revdex.com complaint to get resolution, but I didWill reopen my complaint if any further problems

? ? Customer account has been reviewed and has been cancelled as per customer's requestThe account has been left at a zero balance and will no longer receive any letters or papersIf you have any further questions or request please contact us at [redacted] .?

Revdex.com: I will accept this ONLY if I get my paper delivered this Sunday They didn't deliver last week despite several calls and multiple emails This Sunday's paper has never been delivered, either, despite multiple emails and email responses from them promising the paper every day for the last days I'll believe there's some VIP list and that there's an actual Distribution Director when I see it I've ALSO been promised on separate occasions a call from a distribution manager which never happenedIf my paper isn't received on Sunday morning (08/13), I won't want to be on some stupid list I'll want my refund And if any other paper is missed where I have to call or write again, I want a refund

Thank you for your email to The Sacramento Bee, We apologize for the inconvenience however our records show that as of 03/04/you have a zero balance and will be removed from any collection listingsThis will not affect your credit score and it will not appear on your credit report If you have any further questions please contact us at [redacted]

The account has been adjusted to a zero balance and we will be submitting the account information to be removed from any collection listIf you have any further questions please contact us at [redacted] ?

Thank you for your email to The Sacramento Bee,? ? ? We apologize for the inconvenience however the account # [redacted] has a zero balance and we will remove you from any collections listIf you have any further questions please contact us at [redacted] .?

Customer's weekly rate is at $a week with a week payment would be $The $a week pricing that customer has indicated is a introductory rate for new subscribers for the first weeks after that pricing is subject to changeThe Sacramento Bee published rate is $a week and customer was on a discounted rateIf you have any further questions please contact us at 800-284-

acct # given me is [redacted] address for refund to be sent is [redacted] , [redacted] ***. I am the Dtr.of Mrs[redacted] and the executor of my mothers will. Her death certificate is in your files;SacBee that is The original name on the acctis *** [redacted] Thank you. [redacted]

Customer's delivery information has been escalated to the distribution management and the regional manager [redacted] to work with the carrier to deliver the daily paper to their bee tubeIf you have any further questions or requests please feel free to contact us at [redacted]

We have received confirmation from both home delivery and mail delivery that the customer address has been removed from receiving any MVP products at this addressIf you have any further questions or concerns please contact us at [redacted]

I am rejecting this response because: I called the number provided in the Bee's response The Customer Service rep said he would send an URGENT message to the distribution manager and the regional manager and would credit my account to reflect the lack of delivered newspapers That was on 12/and I still have not received a newspaper (since 11/15/when I subscribed) and I have not heard from anyone with the Bee The situation is where it was when I made this complaint

I am rejecting this response because: The Sacramento Bee has failed to deliver my paper on countless occasions over the last several years It is very hard to actually talk to a Bee employee regarding missed papers, instead you are routed to an automated answering machine and told that your paper will be delivered, and then the paper, almost always, does not arrive On May 18th, I called the Bee four different times, between 8:AM and 11:AM, to ask for my missing paper and was told each time that my problem was being elevated to the Distribution Departments management for resolution, but my paper was never deliveredThis is the same response provided to my past and current complaints, so it appears that the Bee's business model will not change.I have talked to many of my neighbors on many occasions, and they all report having the same delivery problems from the Bee.The Bee's offer to extend my subscription for two weeks is not accepted, since I probably will not receive a paper during most of the two weeks I ask the Revdex.com to not list the Sacramento Bee as a Revdex.com recommended/approved companyThank you, [redacted] ***

? Customer phone number will be placed on our Do Not Call list and this will stop any further incoming callsIf you have any further questions or requests please contact us at [redacted] .?

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me Thank you for the hard work to set a standard for future consumers concerning contract law in California