Complete health and acupuncture

Customer account is on a zero balance and account has been removed from all collection listsARM Solution is a non credit reporting agency and this will not impact credit score or credit reportIf you questions or concerns please contact us at 800-284-3233.

Customer account will be reviewed by distribution and management team to work the carrier for this Sunday delivery to be completed moving forwardCustomer account is up to date and in good standingIf you have any further questions or request please contact us at ***

I don't feel the Sac
Bee's response is satisfactory My expectation is to get a full refund of $ They are offering the day grace period as a courtesy and should have no expectation of payment The employee #*** led me to believe that was the only way to stop the phone calls and the threat of sending to collection

Attempted to contact customer direct about missed deliveries and our adjustments/credits that are applied to the subscriptionCustomer's account has been noted and if you have any further questions or concerns please contact us at 800-284-

Contacted customer about their refund which is currently pending and will be processed for this week's refund processThey should see their refund back onto the credit card AmEx ending *** as a positive balanceIf you have any further requests or questions please contact us at 800-284-

Customer account information including request for porch delivery has been communicated with the distribution manager and Regional Manager of Home Delivery *** *** If you have any further questions or requests please feel contact us at ***.

Customer's account has been verified and the account will be cleared to a zero balanceCustomer will be removed from all collections debt and removed from *** *** list*** *** is a non-credit reporting agency and this will not impact their credit score or credit reportIf you have any
further questions or requests please feel free to contact us at ***.

Contacted customer about the inconsistent delivery and placement of the paperDuring the call customer was provided current expiration dateDistributor and regional manager of home delivery will assist in correcting the delivery moving forwardIf you have any further questions or request please contact us at ***

Customer account has been adjusted for a zero balance as of 08/04/The account has been removed from all debt collections list and removed from *** *** is a non credit reporting agency and this will not impact your credit score or credit reportIf you have further questions or
requests please feel free to contact us at ***

I am rejecting this response because:*** *** called me12-and left a message to call back which I did a few hours later I left a message on her voice mailnothing has been resolved yet

Customer contact number has been confirmed that they have been added to our Do Not Call listCustomer will no longer any calls from The Sacramento Bee. If you have any further questions or requests please feel free to contact us at ***

As per conversation with *** ***Customer was provided full break down of account such as auto payCustomer has their account set up
for every weeks and all auto pay transactions are only processed on Monday'sAs explained to customer who had expired on a Wednesday they will not be charged until that following MondayVerified transaction date of payment and date coverage of their subscription. *Explained to customer how each individual account is personalizedCustomer's have different options such as delivery days, length of payment and bill vs auto pay *Customer mentioned relatives pricing and as explained to customer each subscription can be purchased through a variety of different third party vendors, online or mail offers that provided different promotional pricing. *Customer mentioned that she was having a delivery issues with the carrierI explained that the carrier are not Bee employees but independently contractedI reviewed with the customer the last complaint processed on her account was 11/16/and within the last four months prior to November customer had made three delivery complaints a month. Before the call had ended customer and I had agreed on her contacting me after she had finished "doing her research" and that I would be replying to Revdex.com complaintAs of today 02:pm I still have not heard from customer.

We are sorry to hear *** *** is cancelling her subscriptionThe Bee has redesigned the paper as of May With the redesign, we have been collecting customer feedback and we have made a few changes along the way*** ***'s feedback will be documented and given to upper management along with
customer feedback we receive dailyThe recent change with the puzzles has allowed The Bee to add a few new puzzles and offer our page Fun & Games book to our readersAt this time, we are offering the Fun & Games book for weeks at no costAt the end of the weeks, if *** *** wants to keep the book, it will be $0.50/weekWe hope *** *** reconsiders her subscription. Please feel free to contact us at *** if you have any further questions or concerns.Thank you

Thank you for your response to The Sacramento Bee, We apologize for the inconvenience however refunds could take up to to business days since they are only processed on Friday's and refunded to the original form of paymentI will request to expedite your refund to your credit card and you should see it as a positive amount no later than Wednesday of next depending on your bankIf you have any further questions please contact us at ***.

Thank you for your email to The Sacramento Bee, Mrs*** information was sent to the Operations Manager to follow with the copies of 03/and 03/papers and to follow up with the distributor to correct the delivery at their addressAlso we have provided a days credit and
additional days for the missed papers on the account due to the inconvenience we may have caused with that it will extend their subscription date from 03/26/to 04/09/If you have any further questions please contact us at ***

I am rejecting this response because: On January 26th, the MVP advertising paper was delivered by throwing it onto my driveway again!! So the complaint has not been resolved.Why was it delivered again by throwing it on my driveway?? Please Stop!!

Customer account is at a zero balance and *** *** has been notified to remove customer from any collection listings*** *** is not a credit reporting agency and this will not impact your credit score or appear on your credit reportIf you have any further questions please contact us at
***

Customer's account was cleared to a zero balance on 9/4/The account expired on 5/13/15, however The Bee does not stop subscriptions on the expiration dateWe allow a grace period to send in the renewal paymentThe Bee sends out the first renewal bill a month prior to the expiraton date and
then after the expiration dateIn this case, the renewals were sent on 4/23/15, 6/11/and 7/20/Unfortunately, it appears the request of the customer was not honoredTherefore, this balance has been clearedWe do apologize for the trouble this has caused teh Sease resident. Please feel free to contact us at *** if you have any further questions or concerns.Thank you

Contacted customer about delivery and confirmed delivery will be corrected for next Sunday 01/15/If you have any further questions please contact us at ***

This address has been removed from our distribution listWe do apologize for the inconvenience and for the ongoing problemsThis information has been given to the lcoal distributor and the regional manager to ensure these products are not deliveredThe information on the vacant homes will also
be addressedOur distributors receive a weekly listThe address is not on that list and should not be delivered to this addressThis will be resolves immediately.Please feel free to contact us at *** if you have any further questions or concerns.Thank you