Complete health and acupuncture

Mr***, as I had previously stated in my Complaint, SacBee continues to deliver their papers to my home and that they Only verbally state that the DELVERIES will STOP! Again today APRIL 1, 2018, the Yes paper was again deliveredPlease Assist.Thanks

Customer account is on a zero balance and account has been removed from all collection lists*** *** is a non credit reporting agency and this will not impact credit score or credit reportAlso customer information will be placed on our Do Not Call list and if you have any further questions
or concerns please contact ***

Contacted customer and customer was satisfied with end result.

Mr***'s account has been cleared as of 11/5/There is a note on the account that Mr*** contacted our Customer Service Department by email on 11//9/to follow up on the statusA note was placed on the account stating, 'informed customer that the account shows a zero balance and
will not reflect on his credit rating.'
Please feel free to contact us at*** if you have any further questions or concerns.
Thank you

Customer account was submitted to the to distribution management team and to the Regional Manager of home delivery for The Sacramento Bee *** ***They will assist with the carrier to ensure that your delivery time will be Monday-Saturday between 05:am-06:00am and Sunday's between 06:
am-06:amAlso they will follow up with their request for porch deliveryIf they have any further questions or requests please contact us at 8***.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meThank you Revdex.com for help with the matter!

I am rejecting this response because:The attached document is the monthly invoice I receive from the Sacramento Bee. This invoice documents and verifies the validity of this complaint, namely,"The Sacramento Bee submits written billing notices to my family every few weeks and they do not note or itemizes the date and amount of each payment received by and deposited by the Sacramento BeeI have mailed letters of complaint to the Sacramento Bee requesting that they acknowledge each payment and the date and amount of each payment made by me toward the amount owedThe Sacramento Bee fails to list subscription amount owed and subscription payment madeThe Sacramento Bee has failed to respond to letters, emails, and phone calls."The Sacramento Bee invoice attached document verifies the validity of my continuing complaintThis monthly invoice fails to do the following: 1) Does not list the monthly payment. 2) Does not list the amount owed. 3) Does not list list each of the checks deposited as payments by the Sacramento Bee, the date of each deposit/payment, the balance owed after each deposit, and the balance remaining unpaid. '''

Customer account has been verified that the purchase for weeks with *** is validWe will pull the payment from *** to honor what customer paidCustomer's account will be removed from any debt collections list and *** will be notified*** Solutions is a non credit reporting agency and
this will not impact your credit score or credit reportIf you have any further questions or requests please feel to contact us at ***

Attempted to contact customer to assist with confirmation of expiration dates and downgrading the serviceIf you have any further questions or concerns please contact us at ***.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
I object to the fact that they say it is a policy for drive Way deliverySince I have been receiving the paper since this is the first I heard of this policyThe Sacramento Bee has contacted me and said they would make an exception to their policyWe will see

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
I stayed up until 2:AM and met the delivery driver on Sunday morning, January 24thShe said she had not been notified that she was to stop delivering to my address and said I needed to call the office. I pleaded with her that I had tried calling and emailing no less than times and I needed her to stop delivering despite the fact that she had not been notified by the "office". She was very reluctant but agreed and I have not received a paper since. This issue is resolved but I have absolutely no confidence that it was because of anything that the Sacramento Bee staff did to assist me.If the paper begins to arrive on my driveway again in the future I will submit a new complaint and get my attorney involved

Contacted customer about delivery service and customer service issuesCustomer's account information was sent to the local distributor and management team to assist and correct weekend delivery with ONTV bookA message was sent to the carrier about the weekend service as wellIf you have any
further questions or concerns please contact us at ***.

This customer account was cleared on 10/29/The customer was stopped 10/8/with an amount due of $The account expired on 7/10/The Bee sent out the first renewal notice on 6/22/Then, sent one on 8/10/& 9/14/Since The Bee does not stop subscriptions on the expiration
date, the account continued on the day grace periodAll renewal notices state, "The paper will continue automatically, unless The Bee is notified otherwise." If the paper was stopped in the expiration date, Mr.*** account would have stopped back on 7/18/The renewal payment during that time was not posted until 7/23/The reason for the grace period is to allow time for the payment to be processed without an interruption in serviceAs a long time subscriber, we appreciate the readership and we have cleared the account from all collection efforts. We do hope Me*** decides to renew in the near future.Please feel free to contact us at *** if you have any further questions or concerns.Thank you

This address has been given the Operations Manager of Home DeliveryThere is no active account at this address and the resident should not be receiving any papers at any timeWe have contacted the resident to inform her of the resolutionAll deliveries will be stopped as of 1/8/16.Please feel
free to contact us at *** if you have any further questions or concerns.Thank you

Attempted to contact customer and left message to contact one of our VIP supervisor to review the active subscription and if they want to process a cancellation we can submit the paper adjustment to honor promotional letterIf you have any further questions or concerns please contact us
***.

I am rejecting this response because:I got last week an invoice, the account was unpaid from 10/18/days later I got another invoice and the last oneThe paymento was due on 11/04/2015I e-mailed the Sacramento Bee referring the invoices, and asking for a clarification They never responded Now I read the account is due on 11/14/2015, first time a read this thru Revdex.com, not on the invoices I receivedMy question now, on 10/18/I paid for weeks When my next invoice is due 10/18/per invoice of last week, 11/4/per invoice of last Friday, 11/14/as they wrote to Revdex.com Where are the credits of the papers they did not delivered

Good morning, This notice is to confirm that we have cleared all remaining charges on the subscription account. We have sent notification to remove this account from collections through our vendor, ARM. Please disregard any collection notices they have received from ARM or The
Bee. on their subscription account. If you have any questions regarding this notice or your account, please contact us at *** ***

The customer phone number was removed for their old account and was added to our Do Not Call list so they will no longer receive any calls from The BeeIf you have any further questions or concerns please contact us at ***

I am
rejecting this response because:The Sac Bee have been making these comments and promises since 2017, and these deliveries of both the Yes and MVP papers continues to be delivered to my propertyI have made over complaints and each time they say that the deliveries epwill cease.Both on March &26, 2018, the Yes and MVP were both thrown in front if my property. THESE DELVERIES HAVE NOT STOPPED!I request Sac Bee to provide the Revdex.com with the number of complaints that we have submitted prior to them getting involved with this nuisance and wasteIf these deliveries are not going to stop although sac bee claims they will, other action will be taken to report to aOffice of Inspector General (OIG)for waste, these papers are thrown directly in garbage and we are tired of retrieving them from in front if property, because to don't read them and never subscribed to sac bee for any of their papers,PLEASE STOP THESE DELUVERIES TO OUR HOME3/28/2018.

We have sent a delivery escalation to distribution management to work with the carrier on correcting the daily delivery of The BeeWe will also extend your subscription from 07/11/to 08/10/for the missed deliveries.If you have any further questions or request please feel free to contact
us at ***