Complete health and acupuncture

Customer's account has been verified and the account will be cleared to a zero balance. Customer will be removed from all collections debt and removed from [redacted] list. [redacted] is a non-credit reporting agency and this will not impact their credit score or credit report. If you have any...

further questions or requests please feel free to contact us at [redacted].

We have sent the information to finance to process and reissue a refund check to the correct mailing address as well as the name on the check. We will expedite this request and if you have any further questions please contact us at [redacted].

Spoke with [redacted] about delivery and our regional manager [redacted] will work with distribution to correct delivery. Customer account was credited 3 Sunday missed deliveries.

The renewal notices are a notification of when the account will or has expired with date in upper right hand corner and will state the second or third notice. These notices will not have any payment history or owing balances since they are not customized to customer's account detail. I have included a copy of the most recent renewal letter sent to the customer for renewal and if customer does not wish to renew at the time it is stated that we do need to be notified for cancellation of service.   If you have any further questions or concerns please contact us at 800-284-3233.

Customer account is on a zero balance and account has been removed from all collection lists. ARM Solution is a non credit reporting agency and this will not impact credit score or credit report. If you questions or concerns please contact us at 800-284-3233.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
It doesn't make up for the other dates we did not get the paper and after calling they said we would get it but did not. not happy , but for now will accept and will decide on future.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I finally received the papers for the dates of 1-2-18 and 1-3-18 today, 1-30-18.  Its sad that I had to make numerous calls to the Bees customer service line and finally, as a last resort, file a complaint with the Revdex.com to get results.  I've been a Bee subscriber for about thirty years at this address and have never seen customer service this bad.

Customer account has been verified and both phone and mailing address will be added to our Do Not Call or Mail listing. Account is left at a zero balance and if customer has any further questions or concerns please contact us at [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. The Sacramento Bee has contacted me regarding the problem and have promised to improve delivery service as soon as they replace the current carrier.

Thank you for taking time to assist me...

with my nonresponse from the Sacramento Bee.According to your letter, the Bee will credit my expiration for four days. However, as noted in my original letter, it was four weekdays and ONE Sunday. We are short one day's credit.Additionally, I did not receive the duplicate Sunday newspaper on Sunday, March 6. As a subscriber to both the Bee and [redacted] I am to receive two copies of the Sunday Bee. As I have been shorted the additional copy for both March 28 and March 6, I seriously doubt I will receive this Sunday's Bee in duplicate.Was the newspaper carrier notified? My account needs to be credited for both Sunday's nondelivery. I would appreciate the Bee stepping up and getting its act together.Sincerely,[redacted]

Customer account #[redacted] is at a zero balance and [redacted] is not a credit reporting agency and this will have not impact your credit score or credit report. On all our renewal notices is does state that The Bee does need to be notified for cancellation of service since we do give a 90 day...

grace for our existing customers. If you have any further questions or concerns please contact us at [redacted].

Customer's account has been stopped for 06/14/2016 as per his request and we will expedite his refund of $39.65. If you have any questions or concerns please contact us at [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me as long as it is fulfilled on their end. Thank you.

I am rejecting this response because:  I need an explanation and...

proof of the Sac Bee's policy for adding customers to the Do Not Call list.  Is this policy in their posted privacy policy?  I have asked, then demanded many, many times to each Bee caller to remove me from their contact list.  Each time, the Bee caller assures me that I will be removed, yet I keep getting calls.  Is it the Bee's policy to only remove customers after they have filed a Revdex.com complaint?

Mrs. [redacted]'s account was adjusted for 14 days credit on November 4 and an additional 30 day "good will" credit on November 25.   Mrs. [redacted] was contacted by phone on November 25 and she was informed her account was now credited through January 21.   Mrs. [redacted] reported the credit adjustment met her satisfaction and we will work to ensure consistent delivery going forward. There have been delivery service issues related to this account which are being addresses as well. If additional information is needed, please let me know. Thank you, [redacted]

Customer paid $102.93 on 8/16/17 and $159.91 on 8/13/17. We do apologize for the delay in getting the refund. As of 1/29/18, the refund of $102.96 has been credited back to the customer's credit card.Please feel free to contact us at [redacted] if you have any further questions or...

concerns.Thank you

Attempted to contact customer to confirm the account has been completely stopped and customer contact info will be added to our Do Not Call list. Customer account will be left at a zero balance. If you have any further questions or requests please feel free to contact us at [redacted].

I am rejecting this response because:I know for 100 percent fact that this picture is not from last Sunday dated 2/7/16 because my lawn was mowed short on Saturday morning. This photo still shows longer grass. So whom ever your delivery person may be is not being correct as of the 2/7/16 date.

Spoke with customer about their account and we will expedite the refund since it was not processed already. Customer will follow up with The Bee if any further concerns.

Customer has been contacted and verified the delivery has been corrected. If you have any further questions or requests please feel free to contact us at [redacted]