He did his job really great. He did detailed inspection and asked questions that help detect the problem.He was able to fix and solve all our problems. We would like him to be our permanent service technician because of his great work in solving our problem.
it was a great pleasure having xxxxx come out to service my air conditioner. He is very nice and respectful not to mention knowledgable about his job. I look forward to continuing my relationship with Morris Jenkins. Thank you xxxxxð
[redacted] has been to our home twice now...once for a service call, and once for maintenance to our units. Both times, he has been a wonderful professional. He was on time, and ready to work. He was also very helpful in educating us about the units and providing us with tips for better care and maintenance. I really appreciate the care and attention he took in providing us with wonderful service. Much appreciated!
For over 20 years, M-J has handled our HVAC needs for both service and installation. xxxxx, Service Technician, was prompt, professional, and thorough in all aspects of this semi-annual service visit for two residential HVAC systems. He took his time and explained everything. Next year, we will be installing a new system, and will be definitely use this company. At least one of our adult children uses M-J. This company is operated the way one should be. The customer comes first.
[redacted] is really a valued employee of Morris-Jenkins. He was here on a semi-annual maintenance call and really spent the necessary time inspecting our air conditioner, cleaning out our water heater metal box, and advising us that we needed new smoke detectors. He did his job well done!!
Came out promptly and was able to fix my system in one visit. xxxxx was knowledgeable and patiently answered all of my questions. Would definitely recommend to any future customers.
Coming home from work on a Thursday night, I discovered our AC had died. I contacted our usual repair service (the folks who installed the system and advertise 24 hour service) and never heard back. So I called Morris Jenkins around 9:30 at night, talked to a live person, and had an appointment scheduled for 8 am Friday morning. Sammie B[redacted] was professional, knowledgeable, and very helpful. He was on time, and did everything necessary to ensure our AC system was working correctly and we were happy before he left. He quoted a price before any work was started, and explained everything before starting to work. This experience made me a Morris-Jenkins customer.
Our problem was a sudden failure of our Nest Thermostat. It reported a missing connection [redacted] came promptly as scheduled within an hour or two of our call. He tested the connections, found nothing obviously loose, but after manipulating the connections, the problem went away. [redacted] did a very efficient job, but I was disappointed that this service was required.
xxxxx was very professional I enjoyed having him service my equipment , he explained everything I needed to no to keep my system running . and he talked with me as if we were already friends you can't go wrong with a tech. like xxxxx
Very professional- so glad we called Morris-Jenkins. Very customer service oriented. The technician,xxxxx, was on time, very nice and seemed quite knowledgeable.
xxxxx with Morris Jenkins was awesome! He resurrected my ancient AC system with confidence. He was prompt, polite, efficient, thorough, honest, competent, and professional. He supported my decision to repair, not replace, my AC system, given a unique set of circumstances. He did a superior job, and I am very grateful for his expertise and terrific work ethic. Thank you, Morris Jenkins!
I can't say enough good things about Morris Jenkins! Mark N[redacted] has been absolutely wonderful; extremely professional, clean & neat, personable, patient and knowledgeable. I have been very impressed with the attention to detail in explaining what was wrong/damaged within my HVAC system and pleased with videos, pictures of parts that were up in my attic that I didn't want to climb-up to see... so that I could understand the cause of the problem and the corrections made.
In today's environment, it is so refreshing to partner with a company like this that gives me respect as a customer and appreciation... even though I am the one that needs their service. I don't know anything about HVAC systems, but Dewey J[redacted]... I want to work for you!
Oh - and I think Mark N[redacted] deserves a bonus/raise! :)
The service technician was on time and very professional. He was knowledgeable about the equipment and was very friendly and polite. I recommend this company 100%. Great service and very reasonable prices.
He did his job really great. He did detailed inspection and asked questions that help detect the problem.He was able to fix and solve all our problems. We would like him to be our permanent service technician because of his great work in solving our problem.
it was a great pleasure having xxxxx come out to service my air conditioner. He is very nice and respectful not to mention knowledgable about his job. I look forward to continuing my relationship with Morris Jenkins. Thank you xxxxxð
[redacted] has been to our home twice now...once for a service call, and once for maintenance to our units. Both times, he has been a wonderful professional. He was on time, and ready to work. He was also very helpful in educating us about the units and providing us with tips for better care and maintenance. I really appreciate the care and attention he took in providing us with wonderful service. Much appreciated!
[redacted]
For over 20 years, M-J has handled our HVAC needs for both service and installation. xxxxx, Service Technician, was prompt, professional, and thorough in all aspects of this semi-annual service visit for two residential HVAC systems. He took his time and explained everything. Next year, we will be installing a new system, and will be definitely use this company. At least one of our adult children uses M-J. This company is operated the way one should be. The customer comes first.
Knowledgeable, friendly prompt service.
As usual, Pat was an outstanding MJ tech. He was pleasant, easy to talk to, and knew what he was doing.
He accomplished the repair.
I give him A+
[redacted] is really a valued employee of Morris-Jenkins. He was here on a semi-annual maintenance call and really spent the necessary time inspecting our air conditioner, cleaning out our water heater metal box, and advising us that we needed new smoke detectors. He did his job well done!!
[redacted]
Serviceman had great attitude and explained the issue that we were having clearly.
Came out promptly and was able to fix my system in one visit. xxxxx was knowledgeable and patiently answered all of my questions. Would definitely recommend to any future customers.
Morris-Jenkins is top notch!! Technician was respectful, polite, knowledgeable and approachable. Had a wonderful experience!!!
Coming home from work on a Thursday night, I discovered our AC had died. I contacted our usual repair service (the folks who installed the system and advertise 24 hour service) and never heard back. So I called Morris Jenkins around 9:30 at night, talked to a live person, and had an appointment scheduled for 8 am Friday morning. Sammie B[redacted] was professional, knowledgeable, and very helpful. He was on time, and did everything necessary to ensure our AC system was working correctly and we were happy before he left. He quoted a price before any work was started, and explained everything before starting to work. This experience made me a Morris-Jenkins customer.
Our problem was a sudden failure of our Nest Thermostat. It reported a missing connection [redacted] came promptly as scheduled within an hour or two of our call. He tested the connections, found nothing obviously loose, but after manipulating the connections, the problem went away. [redacted] did a very efficient job, but I was disappointed that this service was required.
xxxxx was very professional I enjoyed having him service my equipment , he explained everything I needed to no to keep my system running . and he talked with me as if we were already friends you can't go wrong with a tech. like xxxxx
Very professional- so glad we called Morris-Jenkins. Very customer service oriented. The technician,xxxxx, was on time, very nice and seemed quite knowledgeable.
xxxxx did a great job repairing and servicing my heating unit.
xxxxx with Morris Jenkins was awesome! He resurrected my ancient AC system with confidence. He was prompt, polite, efficient, thorough, honest, competent, and professional. He supported my decision to repair, not replace, my AC system, given a unique set of circumstances. He did a superior job, and I am very grateful for his expertise and terrific work ethic. Thank you, Morris Jenkins!
Prompt. Polite. Professional. Explained. Respecte house with shoe covers. Friendly.
Thanked customer.
.
Top flight furnace service experience delivered by xxxxx At Morris Jenkins.
I can't say enough good things about Morris Jenkins! Mark N[redacted] has been absolutely wonderful; extremely professional, clean & neat, personable, patient and knowledgeable. I have been very impressed with the attention to detail in explaining what was wrong/damaged within my HVAC system and pleased with videos, pictures of parts that were up in my attic that I didn't want to climb-up to see... so that I could understand the cause of the problem and the corrections made.
In today's environment, it is so refreshing to partner with a company like this that gives me respect as a customer and appreciation... even though I am the one that needs their service. I don't know anything about HVAC systems, but Dewey J[redacted]... I want to work for you!
Oh - and I think Mark N[redacted] deserves a bonus/raise! :)
The service technician was on time and very professional. He was knowledgeable about the equipment and was very friendly and polite. I recommend this company 100%. Great service and very reasonable prices.