Absolutely the best service! xxxxx of Morris-Jenkins took the time and energy to repair a situation that caused a leak in the vent pipe from my furnace through the roof . He saved the day and probably thousands of dollars for me. I cannot be more grateful and appreciative. My brother recommended Morris-Jenkins because he told me they showed up on time, did good work and were honest. Well, he was correct and I am even more impressed with the great service and attitude orf their technicians. I would personally recommend Morris -Jenkins to anyone.
On 2/25/2016, Morris-Jenkins sent service technician xxxxx to perform a periodic system check of my system. xxxxx seemed very knowledgeable and articulate and answered all my questions.
I have dealt with Morris-Jenkins for a number of years. They just sent out a gentleman to my home named xxxxx. The guy was AMAZING!! He so so thorough and detail oriented. He explained to me everything about my air systems that I never understood. He totally explained to me how to make the most out of energy efficiency in my home. He totally reaffirmed to me the Morris-Jenkins is the most professional, educated, and customer oriented firm that exists in the market. Thank you so much for today.
We have used Morris Jenkins for our heating and air for the last several years. I have always appreciated their good customer service from the time I call to the time when the service technician is at our house. xxxxx (one of their service technicians) is particularly notable. He is just a nice guy to interact with, takes his time to assess the situation, explains his work thoroughly and provides great customer service. I think Morris Jenkins is a top notch and well run company.
I had a issure with a expansion viv w/refer in my gas pack..The tech found this on my service .The part was oreded and the tech camed out to replace it later.The rech was xxxxx, he was very nice to work with. He keeped me informed on the time it would take,he also explaned the work he was doing.My wife and I liked him very much,real nice guy!!!!!!
Service on May 26, 2016 by [redacted] and [redacted]
Work was performed in a professional manner and to my satisfaction.
Not overly happy with the cost but as it was necessary and is OK. Only one item I question? I received a copy of the work done by email after the repairs. There is a duplicate charge for $117 to Add renew to Refrigerant Sys. I thought it was only one charge for the downstairs system, leak was not found.
I received a service rep from Morris Jenkins his name is [redacted] he was very
profession , and very knowledgeable. I will recommend your company to my friends.
I would like to tell Morris Jenkins that the service tech who came to my home on 6/16/15 was very polite, curtious, and efficient. He did an excellent job of my AC maintenance in spite of very hot conditions. His name is xxxxx). Thank you. xxxxx.
[redacted] with Morris Jenkins did a great job performing the Spring maintenance on my HVAC system. He did a thorough job and explained everything that he did to me. He replaced a capacitor which I am very aware that it's proper performance is essential to the longevity of the system. He checked and the item was under warranty so there was no charge to me. Every technician that Morris Jenkins has scheduled for my repair and maintenance have all been very capable and trustworthy.
xxxxx a service technician for Morris Jenkins inspected and serviced my air conditioner for the summer. he was on time , polite and extremely professional. I am a Priority Customer of Morris Jenkins and have always received excellent service.
I've used a number of heating and air companies and am by far most impressed by Morris Jenkins. They train their employees well, and seem to have inculcated an ethic of honesty and quality work that is demonstrated in every technician (and every person I have talked to on the phone) that has worked on our house. Recently, I especially appreciated the time xxxxx (and assistant xxxxx) spent not only on routine service but also suggesting ways in which my home could be more efficient (and save me money!). Thank you xxxxx, xxxxx and Morris Jenkins!
The customer service of this company is extraordinary! From the ease of the first email to request an appointment to the follow-up phone calls and service technicians, I was treated with the upmost respect and kindness throughout the process. The service technician that was sent to my home was extremely knowledgable, professional, and respectful. He was able to talk through the varying options that I would need to consider and concluded our conversation with, "If this were my mother's house, I would...." That kind of advice is much appreciated to a single woman who knows next to nothing about HVAC! I recommend this company to EVERYONE I know! :)
[redacted] from Morris [redacted] serviced my air conditioner and installed NEST today. He was very knowledgeable, courteous and professional. We have always been pleased with MJ service. I would highly recommend them to anyone.
[redacted] was very knowledgable and helpful. He check my system head to toe to rule out any and issues before performing any services. He clearly explained all options and provided the best solution. I am very pleased with the level of his service so far.
Absolutely the best service! xxxxx of Morris-Jenkins took the time and energy to repair a situation that caused a leak in the vent pipe from my furnace through the roof . He saved the day and probably thousands of dollars for me. I cannot be more grateful and appreciative. My brother recommended Morris-Jenkins because he told me they showed up on time, did good work and were honest. Well, he was correct and I am even more impressed with the great service and attitude orf their technicians. I would personally recommend Morris -Jenkins to anyone.
On 2/25/2016, Morris-Jenkins sent service technician xxxxx to perform a periodic system check of my system. xxxxx seemed very knowledgeable and articulate and answered all my questions.
technician and service was outstanding
I have dealt with Morris-Jenkins for a number of years. They just sent out a gentleman to my home named xxxxx. The guy was AMAZING!! He so so thorough and detail oriented. He explained to me everything about my air systems that I never understood. He totally explained to me how to make the most out of energy efficiency in my home. He totally reaffirmed to me the Morris-Jenkins is the most professional, educated, and customer oriented firm that exists in the market. Thank you so much for today.
Technician xxxxx was outstanding. Very thorough, explanations. Very courteous and friendly. Will request him for future problems with our systems.
We have used Morris Jenkins for our heating and air for the last several years. I have always appreciated their good customer service from the time I call to the time when the service technician is at our house. xxxxx (one of their service technicians) is particularly notable. He is just a nice guy to interact with, takes his time to assess the situation, explains his work thoroughly and provides great customer service. I think Morris Jenkins is a top notch and well run company.
Michael B. was my service technician. He was very courteous and explained everything he was doing.
Chris was great. Very friendly, polite and professional.
I had a issure with a expansion viv w/refer in my gas pack..The tech found this on my service .The part was oreded and the tech camed out to replace it later.The rech was xxxxx, he was very nice to work with. He keeped me informed on the time it would take,he also explaned the work he was doing.My wife and I liked him very much,real nice guy!!!!!!
Service on May 26, 2016 by [redacted] and [redacted]
Work was performed in a professional manner and to my satisfaction.
Not overly happy with the cost but as it was necessary and is OK. Only one item I question? I received a copy of the work done by email after the repairs. There is a duplicate charge for $117 to Add renew to Refrigerant Sys. I thought it was only one charge for the downstairs system, leak was not found.
I received a service rep from Morris Jenkins his name is [redacted] he was very
profession , and very knowledgeable. I will recommend your company to my friends.
I would like to tell Morris Jenkins that the service tech who came to my home on 6/16/15 was very polite, curtious, and efficient. He did an excellent job of my AC maintenance in spite of very hot conditions. His name is xxxxx). Thank you. xxxxx.
[redacted] with Morris Jenkins did a great job performing the Spring maintenance on my HVAC system. He did a thorough job and explained everything that he did to me. He replaced a capacitor which I am very aware that it's proper performance is essential to the longevity of the system. He checked and the item was under warranty so there was no charge to me. Every technician that Morris Jenkins has scheduled for my repair and maintenance have all been very capable and trustworthy.
xxxxx a service technician for Morris Jenkins inspected and serviced my air conditioner for the summer. he was on time , polite and extremely professional. I am a Priority Customer of Morris Jenkins and have always received excellent service.
I've used a number of heating and air companies and am by far most impressed by Morris Jenkins. They train their employees well, and seem to have inculcated an ethic of honesty and quality work that is demonstrated in every technician (and every person I have talked to on the phone) that has worked on our house. Recently, I especially appreciated the time xxxxx (and assistant xxxxx) spent not only on routine service but also suggesting ways in which my home could be more efficient (and save me money!). Thank you xxxxx, xxxxx and Morris Jenkins!
The customer service of this company is extraordinary! From the ease of the first email to request an appointment to the follow-up phone calls and service technicians, I was treated with the upmost respect and kindness throughout the process. The service technician that was sent to my home was extremely knowledgable, professional, and respectful. He was able to talk through the varying options that I would need to consider and concluded our conversation with, "If this were my mother's house, I would...." That kind of advice is much appreciated to a single woman who knows next to nothing about HVAC! I recommend this company to EVERYONE I know! :)
[redacted] from Morris [redacted] serviced my air conditioner and installed NEST today. He was very knowledgeable, courteous and professional. We have always been pleased with MJ service. I would highly recommend them to anyone.
[redacted] was very knowledgable and helpful. He check my system head to toe to rule out any and issues before performing any services. He clearly explained all options and provided the best solution. I am very pleased with the level of his service so far.
Was a great experience, fixed my problem FAST!
Excellence and details