xxxxx, Technician for Morris Jenkinsl
He is knowledgable and well mannered. He does a good job explaining air conditioning system problems and he searched for the most economical solution to my problem.
xxxxx is knowledgeable, thoughtful and highly skilled techinician. He took the time to listen carefully regarding our concerns, began explaining what he would be doing and then proceeded, systematically to check out our HVAC system, discuss with us our problem and work through potential issues/causes and thereafter discussed solutions that addressed our temperature balance and system performance issues.
We especially appreciated that he did not propose to "over solve" the problem, but first suggested we work through our issues with certain adjustments to airflow, to settings within our thermostat, etc., meaning we did not have any extra costs or charges associated with the visit.
He thereafter reviewed with us what we should be anticipating, and indicated he would be happy to return to resolve, if needed, any and all issues that may remain.
Overall, we are very pleased with the level of xxxxx expertise and attention to high quality customer service.
xxxxx came to our home yesterday for a semi annual service call for our air conditioning system. He was professional, thorough, and spent the time to examine our system. We could not be happier with xxxxx. We will have him as our MJ representative as long as we have our home. Get's an A+
Morris Jenkins is an outstanding company to do business with in every category. Every service rep that has serviced my heat and air unit for the past 10 years has been very professional. xxxxx their service rep replaced my compressor under warranty on 7/9 and did a great job. Their service rep xxxxx was here the week before and discovered that it needed a new compressor after I had called and said the unit did not sound good when shutting down. I highly recommend Morris Jenkins as they are awesome. xxxxx
The tech came to service our AC yesterday. He was polite and professional, but he took approximately 2 hours to service our AC, then took another 45 minutes to add Freon. He arrived at 6:40 PM and finally left at 9:30 PM. The service call was set up from 4 - 7 PM. The shock was that the first pound of Freon cost $213. The second and third pound cost $67 each. I called MJ today and told them in the past I was only charged for the Freon, and had the bills to prove that. They told me the previous techs made a billing mistake in my favor. Makes me skeptical. Every time they come they find something about ready to break and in a nice way, scare you into buying another part or something. MJ is very expensive for what they do. Considering a change to another HVAC service company.
Darren is such a pleasant young man. He is knowledgable.He serviced our heat pump and air conditioner and answered questions we had about it. Explained things to us and did it all in a timely fashion. THANK YOU MJ for having such a pleasant and professional crew.
Morris Jenkins performs regular HVAC checkups on our system, so when I smelled gas, I knew exactly who to call. xxxxx came out on my time schedule, and immediately found the issue, which required only a very small adjustment. Instead of just leaving it at that, he made sure that everything else was in good order before calling the job complete. There was no extra charge for the checkup, but I can now rest easy knowing that nothing dangerous is lurking about in the system.
xxxxx assisted in replacing my water heater a year ago. Unfortunately, my furnace and AC units are at that point. Frustrated, definitely - but xxxxx made options available, including financing, that allowed me to get this done immediately.
I've yet to meet a MJ employee who doesn't enjoy their job, and it shows. This includes customer service. Great company.
Hired Morris Jenkins for our annual heat check/service. We chose a special promotion which included the installation of a Nest smoke and carbon monoxide alarm. The technician, xxxxx, called ahead of time as promised. He was professional, knowledgeable, and courteous. xxxxx recommended the best place to install the Nest, installed it, and gave excellent instructions on using it. Excellent service experience.
[redacted] did an outstanding job fixing our basement air conditioning. He took the time to explain everything that was going on and how to correct the issue. He spent the time going through all 3 units and making sure there were no other issues.
xxxxx was a very knowledgeable and professional technician.He explained the problem to me and was very corteous.It was a pleasure to have a person like xxxxx service my furnace. xxxxx
[redacted] was the Service Technician who serviced our air conditioner for the up coming season. He was very polite and did a wonderful job. He explained everything done in a very professional and knowledge able manner. He was on time also. All in all it was a great experience. [redacted] is an asset to Morris Jenkins. I am very pleased with Morris Jenkins and would highly recommend them.
VERY HAPPY!!!!!!! Today Tech Jay W[redacted] came to my house, he was GREAT I only wish all businesses were that professional. GREAT COMPANY and TECH THANKS
xxxxx, Technician for Morris Jenkinsl
He is knowledgable and well mannered. He does a good job explaining air conditioning system problems and he searched for the most economical solution to my problem.
Excellent, courteous service. Advance notice of arrival. Could not ask for better service. Service technician was [redacted]
Friendly and thorough. They even checked our hot water tank for free.
xxxxx is knowledgeable, thoughtful and highly skilled techinician. He took the time to listen carefully regarding our concerns, began explaining what he would be doing and then proceeded, systematically to check out our HVAC system, discuss with us our problem and work through potential issues/causes and thereafter discussed solutions that addressed our temperature balance and system performance issues.
We especially appreciated that he did not propose to "over solve" the problem, but first suggested we work through our issues with certain adjustments to airflow, to settings within our thermostat, etc., meaning we did not have any extra costs or charges associated with the visit.
He thereafter reviewed with us what we should be anticipating, and indicated he would be happy to return to resolve, if needed, any and all issues that may remain.
Overall, we are very pleased with the level of xxxxx expertise and attention to high quality customer service.
Always great people to deal with. After 10 years with them glad to be a customer
Very Courteous and knowledgable service tech.
Excellent Service.
I appreaciate doing business with someone like xxxxx.
xxxxx came to our home yesterday for a semi annual service call for our air conditioning system. He was professional, thorough, and spent the time to examine our system. We could not be happier with xxxxx. We will have him as our MJ representative as long as we have our home. Get's an A+
Morris Jenkins is an outstanding company to do business with in every category. Every service rep that has serviced my heat and air unit for the past 10 years has been very professional. xxxxx their service rep replaced my compressor under warranty on 7/9 and did a great job. Their service rep xxxxx was here the week before and discovered that it needed a new compressor after I had called and said the unit did not sound good when shutting down. I highly recommend Morris Jenkins as they are awesome. xxxxx
The tech came to service our AC yesterday. He was polite and professional, but he took approximately 2 hours to service our AC, then took another 45 minutes to add Freon. He arrived at 6:40 PM and finally left at 9:30 PM. The service call was set up from 4 - 7 PM. The shock was that the first pound of Freon cost $213. The second and third pound cost $67 each. I called MJ today and told them in the past I was only charged for the Freon, and had the bills to prove that. They told me the previous techs made a billing mistake in my favor. Makes me skeptical. Every time they come they find something about ready to break and in a nice way, scare you into buying another part or something. MJ is very expensive for what they do. Considering a change to another HVAC service company.
Darren is such a pleasant young man. He is knowledgable.He serviced our heat pump and air conditioner and answered questions we had about it. Explained things to us and did it all in a timely fashion. THANK YOU MJ for having such a pleasant and professional crew.
Morris Jenkins performs regular HVAC checkups on our system, so when I smelled gas, I knew exactly who to call. xxxxx came out on my time schedule, and immediately found the issue, which required only a very small adjustment. Instead of just leaving it at that, he made sure that everything else was in good order before calling the job complete. There was no extra charge for the checkup, but I can now rest easy knowing that nothing dangerous is lurking about in the system.
xxxxx assisted in replacing my water heater a year ago. Unfortunately, my furnace and AC units are at that point. Frustrated, definitely - but xxxxx made options available, including financing, that allowed me to get this done immediately.
I've yet to meet a MJ employee who doesn't enjoy their job, and it shows. This includes customer service. Great company.
I would like to thank morris Jenkins and xxxxx for their promptness ,quality service,very friendly ,
Hired Morris Jenkins for our annual heat check/service. We chose a special promotion which included the installation of a Nest smoke and carbon monoxide alarm. The technician, xxxxx, called ahead of time as promised. He was professional, knowledgeable, and courteous. xxxxx recommended the best place to install the Nest, installed it, and gave excellent instructions on using it. Excellent service experience.
[redacted] provided our Springtime air conditioner servicing. He was very professional and personable.
I hope we are lucky enough to have him service our heating systems in the fall.
[redacted]
Service Tech( [redacted] that came out was wonderful. He was very polite and professorial. I would highly recommend this company.
[redacted]
[redacted] did an outstanding job fixing our basement air conditioning. He took the time to explain everything that was going on and how to correct the issue. He spent the time going through all 3 units and making sure there were no other issues.
xxxxx was a very knowledgeable and professional technician.He explained the problem to me and was very corteous.It was a pleasure to have a person like xxxxx service my furnace. xxxxx
[redacted] was the Service Technician who serviced our air conditioner for the up coming season. He was very polite and did a wonderful job. He explained everything done in a very professional and knowledge able manner. He was on time also. All in all it was a great experience. [redacted] is an asset to Morris Jenkins. I am very pleased with Morris Jenkins and would highly recommend them.
VERY HAPPY!!!!!!! Today Tech Jay W[redacted] came to my house, he was GREAT I only wish all businesses were that professional. GREAT COMPANY and TECH THANKS