Crosstown Auto Body

Complaint: ***
I am rejecting this response because:I have the recorded conversation in which the supervisor *** clearly states that the (20.00) is included with the amount that I was paying at the timeIn fact I told her that I was recording our conversation as wellIs there a way to upload the recording? Again, they are flat out lying trying to get extra moneyI Have The Recording of the entire conversation in which the supervisor *** states that the (20.00) is included wit the final amount Is there a way to send the recording for you to review?
Regards,
*** ***

Mr*** complaint regards unpaid tolls and fees owed to our client, the Florida’s Turnpike Enterprise (FTE). In his complaint, Mr*** states that he has not received any notifications in regards to the delinquent toll balance of $ FTE has mailed out two notices for every
invoice issued to the Florida DMV registered address of the license plate at the time of the tolls, *** ** *** *** ***. The invoices were not resolved with FTE and referred to our firm for collections. The firm mailed out collections notices to the registered address and we did not receive any mail-return. It was not until a recent address search that we were able to locate Mr*** current address and he was able to respond. It was Mr*** responsibility to maintain a current address with the DMV. Of the $owed by Mr***, $is for unpaid tolls, and $in administrative fees and collections fees. Mr*** is concerned that the balance in collections will negatively affect his credit. Neither the firm or FTE report to any credit agencies. We discussed the account with Mr*** and he is aware that he does owe the balance. He stated that we would begin making payments on the amounts owed. A breakdown of the those amounts was emailed to him

Complaint: ***
I am rejecting this response because: I was told by Mr*** ***, the tax assessor for *** ISD that the Linebarger law firm used Google to get my address in *** TxAnd being a former Texas Peace Officer and Deputy Constable, I have doubts that the Deputy in *** Cotook the word of the person at the door, and failed to identify that personI also used Google, retrieved a phone number from a Google picture, and contacted a man in *** who knows that the *** ** *** in question is a hermit & hoarder who does reside at the *** *** residence So, I don't think Mr*** is sincere in his apologyHowever, I did talk to Ms*** *** at Linebarger, I did accept her apology, and I do wish them luck in contacting the correct mr*** ** *** The whole fiasco was a major inconvenience to me, and embarrassing also The Constable who first came to my door and served me papers, is a friend who years ago rode with me in the same patrol car I hope I am finished with this episode, and do not require any more contact with Linebarger about this matter
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that while their statements are incorrect regarding the number of times they contacted my mother and their letter not being returned, this resolution is satisfactory to me as long as my mother is not contacted again. Regards,
*** ***

Re: Revdex.com complaint #***Dear Ms***,Our law firm received copies of your correspondence with the Revdex.comI have reviewed correspondence previously sent to you from Mr*** ***, the attorney with the law firm that represents *** CountyTo be prevent any
misunderstanding, our firm does not represent *** County, has not represented *** County since and has no authority to communicate on behalf of the CountyMy understanding of the facts and the applicable law in this matter is that any claims for recovery of the purchase price paid at the tax resale are barred by limitationsI know of know statute that provides a remedy for recovery of the purchase price.The Property Tax Code does speak to refunds for overpayment or erroneous payment of taxesMr***'s letter made mention of thisYou may wish to contact the Tax Assessor for *** County and make a request for refund of taxes paid as allowed by law.Please understand our law firm does not represent you and any comments made herein are general comments in response to your complaintThis response in not intended to be a communication to a client, is not made with the intent of establishing an attorney client relationship and should not be relied upon by you as legal adviceYou should consult with an attorney of your choosingOur firm also regrets this problem was not discovered sooner and regrets the problems you have experienced.Sincerely,*** *** ***Linebarger, Goggan, Blair and Sampson, LLP***
** *** ***
*** *** ***

Ms*** states she has not driven her vehicle through the Elizabeth River Tunnels Our client captured Ms*** vehicle using the tunnel on 4/27/ ERT mailed out invoices to the registered address of the vehicle and they were not resolved.The account was referred to the firm
for collection on 12/1/with the current balance due of $ ERT has since confirmed that Ms*** vehicle used the tunnels and the balance is due in full.We contacted Ms*** but she refused to discuss the account

Complaint: ***
I am rejecting this response because:I called and attempted to to dispute the original ticket but am outside of the time given to do soUnless of course you're suggesting I go to court with a shady collection firm for under $In either instance, I question your legal advice
Regards,
*** ***

Please find attached the response to the complaint dated February 11, 2016.Our firm has a contract with the County of Dallas Justices of the Peace, Dallas County, Texas, to collect delinquent fees and fines assessed by those courtsMr*** *** *** is the Defendant in Cause Number
***At the time of our correspondence to Mr*** *** ***, a balance of $was owed for fines and fees associated with the above stated matterOur office has confirmed with the Justice of the Peace Court for Dallas County, Precinct 2-that as of today a balance of $remains due and owing on this matterMr*** should contact the Court directly if there is a dispute as to this amountThe amount owed is the result of, or partly the result of, fees assessed pursuant to Chapter of the Texas Transportation Code for Omnibase Services reporting to the Texas Department of Public Safety. Sincerely, *** ***

Complaint: ***
I am rejecting this response because:I want to hear how they justify the fees when I rather the statements with my balance prior to closing my accountThey need to acknowledge it and clearly state why they feel I'm still responsibleAgain I have yet to hear from them directly this is he only coorespondance that they seem to respond to.
Regards,
*** ** ** ***

Complaint: ***
I am rejecting this response because:I contacted their office August 17th*** was rude and delaying in preparing the legal document, as she states she has to doMy employer did not receive her fax until August 20th to FURTHER prove this employees CONTINUED RUDE BEHAVIORIt does not require a specialist to see her rude behaviorJust call her yourself oruse the recordings all are reminded of at the first of each callI was told on August 31st the check would be mailedOn September 3, I'm told my account was noted as the check was mailed but could not confirmOn September 8th and September 9th, I leave another voicemail
On September 10th, *** makes it clear she resents returning my call and states she doesn't know if it will be today or tomorrow when it gets mailed*** finally returns calls after thisHe insists the check was mailed September 2nd to me personallyToday, on September 14th, I received the checkGuess whatIt's NOT AUGUST 9th as they state! The check? It had my last name was incorrectNOT that my name is important or that I have not made a deposit via family members since my drivers license is a different nameNot that I did not repeatedly state in every single one of the numerous calls that my last name was differentBut it's NOT mailed August 9th as they stateI wasn't even mailed September 2nd as they stated eitherI was ISSUED September 2nd, mailed September 9th, POST complaining with the Revdex.com and to again my former/incorrect nameI've made it clear this complaint is about their unprofessionalism and an employee going above and beyond rudeTheir response was not only inaccurateIt is dismissive and lacking of facts and professionalism when leaving it as an employees words against another when it comes to behavior clearly marked and reported numerous times prior to reporting to Revdex.com. This is not taking a complaint seriously in my view nor is their response factual
Regards,
*** ***

Complaint: ***
I am rejecting this response because: Again you have been told many times not to call my number ###-###-#### I do not have to provide you with my personal information for you to not call this number you have the wrong person and you can lie all you want you have called this number times since February here are the dates that have been saved by my answering service 2/3/3/3/3/3/3/and just yesterday 4/but on this day you are asking for someone else for lawyers you are not to bright all times you have called I have answered or you have been called back and told not to call this number you have the wrong person I do not need to give you my personal information for you to stop harassing me but I think you giving me these other peoples information IE berth dates addresses and licence numbers tells me you are not that bright so maybe I can help you out I know for a fact that you did not get my number ###-###-#### from Clerk of Court for Duval County, FloridaBecause I have never lived in Duval county there for you got it by fishing since this is a non published number you people are nothing but scammers you are all over the internet as scammers that troll for people who owe money well you have harassed the wrong person again I do not owe anyone anything I pay my bills and I do not get tickets so should we see a judge about a harassment suit or are you going to apologize to me and then go away and not call me again or we will have to go see a judge and you will owe me a lot of money but I will not be using you goofballs to collect for me because again you are not the sharpest knife in the drawer
Regards,
*** ***

We would like to assist Mr.***, but are unable to locate any account payment for $494, on June 17, 2017, or any record tying his name to any credit card payment given the limited details he has provided to the Revdex.com. If he can give us with more information or call *** to
speak with *** ***, who will be glad to help him

We do not represent Ms***; we represent the Harris County Toll Road Authority Her account was referred to us when she failed to resolve the violations in a timely manner In those circumstances where HCTRA offers to waive the administrative fees on an account, it is done so with the expectation that the tolls be paid prior to the violations becoming delinquent When the violations do become delinquent, HCTRA may still offer to waive the administrative fees but will request that the collections fees be paid We offered to reduce those fees in an effort to resolve the violations which Ms*** declined She chose to wait to see whether HCTRA would desire that all fees be waived If they decide to waive the fees because the non-payment was caused by TxTAG’s error, then Ms*** will only have to pay the tolls If they decide otherwise, all the collection fees will be due and owing with no reduction

Complaint: ***
I am rejecting this response because I have never lived at the address that the original notices were sent and the vehicles other owner was not listed on the notices that were sent to that addressAs joint owners, we both should have been listed on the notices which would have prevented this situation The letter dated May 2nd is the first time I received any kind of notice about these tolls As such, I refuse to pay any late fees on the tolls Similarly, I refuse to pay for mailing fees when the notices were not actually mailed to me As far as the collection fee, that should be paid by Northwest Parkway for turning a matter over to collections when they had not actually contacted me in any way I am still willing to pay the $18.95, the total of the actual tolls and processing fees
Regards,
*** ***

I am responding to the consumer complaint filed with your office by *** ***Ms***’s complaint regards unpaid toll violations and fees owed to our client, the Harris County toll Road Authority (HCTRA).Ms***’s vehicle was recorded using HCTRA’s Westpark Tollway a total of times; twice
on 6/19/and times on 6/20/ On July 1, 2015, HCTRA mailed a toll violation invoice to Ms*** for $No response was received by HCTRA regarding the violationsThe violations were subsequently sent to the Firm to resolve and a collection fee of $was added As HCTRA bills toll violations in sets of three, there are un-invoiced violations for $and $0.75.The Westpark Tollway is clearly marked “EZ-TAG ONLY” Nothing on the tollway would give an indication to Ms*** that the road could be used if there were multiple people in the car Using the toll road without a toll tag is a violationAs the HCTRA invoice mailed to Ms*** states, “Failure to pay tolls is against the law and results in a toll violation invoice and/or referral to a collection firm” Ms*** owes the Harris County Toll Road Authority a total of $

Complaint: ***
I am rejecting this response because:I still have this on my credit report and my credit score is damaged
Regards,
*** ***

This letter is in response to the correspondence sent to the Revdex.com, by Mr.*** *** on August l, 2017, in reference to Complaint #***The law firm of Linebarger Goggan Blair & Sampson, LLP ("LGBS") represents the City of Chicago ("City") as Special Assistant
Corporation Counsel for matters related to parking citations.Mr*** complaint appears to be an attempt to receive more information regarding the debt that he owes to the City for his outstanding parking citation.We have reviewed the evidence and now provide the following responseA summary of the underlying facts follows.BACKGROUNDThe City issued citation *** on September 25, 1997, to a Honda Civic withIllinois license plate *** and VIN ***, registered to *** J *** of *** *** *** ** *** **, for a violation of *9-64-150(b), no standing or parking at any time at O'Hare AirportAfter the issuance of the initial parking citation, the City mailed another notice of violation as required by law to the address of the vehicle owner as registered with the Illinois Secretary of StateWhen the citation was neither contested nor paid within the applicable time period of Chapter 9-of the City of Chicago's Municipal Code, the Administrative Law Officer entered a default determination of liability and a fine of $was enteredThe City mailed a notice of the entry of determination status as required by law to the address of the vehicle owner as registered with the Illinois Secretary of StateWhen the citation remained unpaid for greater than days after the entry of determination status, the citation entered final determination status and incurred a penalty equal to the initial fineThe City mailed a notice of the entry of final determination status and penalty as required by law to the address of the vehicle owner as registered with the Illinois Secretary of StateThis citation has remained unpaid and has been referred to this firm for collection, incurring an additional cost pursuant to lawThrough the course of my research of this outstanding parking citation, I have found the City also issued three additional parking citations to Mr*** for a vehicle with Illinois license plate *** totaling $These additional parking citations are not currently referred to this firm. LGBS attempted to contact Mr*** via letter three times between July 20, and July 28, regarding his debt for the outstanding citation number ***Mr*** contacted LGBS on August l, This phone call was recorded and establishes the following timeline.On August l , 7, Mr*** called LGBS and requested a return callAt approximately 0:AM *** Henderson, our representative who spoke with Mr***, returned his callAt this time, *** explained LGBS is representing the City ofChicago for the collection of outstanding parking citationsWhen Mr*** was directed to contact the City of Chicago for a copy of the initial citation, he raised his voice and began speaking over ***At this time the call was ended.On August 3, 7, at approximately 10:AM I attempted to contact Mr*** by telephone, and I left a voicemail with my information asking for a call back to establish the most convenient way for Mr*** to receive the information regarding the citationOn August 3, 7, at approximately I l : AM, Mr*** returned my call and asked for the citation information to be sent to him via email at m ***On August 3, 7, at approximately I I :AM, I sent the requested citation information to Mr*** via email.ANALYSISThrough his correspondence, Mr*** alleged that his outstanding citation debt was not supported by proper evidenceThat evidence has been provided tohim, and he has the ability to review the supporting documentation of his debt.CONCLUSIONIn summary, Mr*** dispute seemed to arise when he was advised that LGBS is representing the City ofChicago for collection of the parking citation and additional information about the citation can be obtained from the City itselfAfter review of this interaction, an attorney for LGBS has contacted Mr*** with the desired supporting documentation.Accordingly, Mr*** desired result of having evidence provided has been performed, and this complaint should be closed.I hope that I have addressed your concernsIf you have any other questions or require further information, please feel free to contact me at ***

Please see the attachment for our response to *** ***. Dear Ms*** ***:I am in receipt of your Revdex.com Complaint # *** in regards to the City of *** Red Light Camera Violation, citation # ***, issued on 6/25/2010, Wisconsin plate # ***, for a Saturn
I investigated the matter and listened to the recording of you calling into our office on July 23, at 5:56.pmYou indicated at the beginning of the conversation that you were not going to pay the ticket and you would have your attorney contact our officeThe end of the conversation consisted of you using profanity and the call being terminated at this point.I have researched the ticket issued to Wisconsin License Plate ***According to a vehicle history report, you and *** ** *** *** *** ** *** were the joint record owners of a Saturn SC1, *** ***, registered at *** *** *** *** ** ***The City of *** sent notices as required by law to the address as registered with the Wisconsin Secretary of State.No successful challenge or payment was ever received resulting in the citations reaching final determination status and a penalty being assessedThe citations have now been referred to our law firm for collection.You currently owe $for the outstanding Red Light Camera citationYou may contact our office to remit payment or discuss payment plan options

I am responding to the consumer complaint filed with your office by *** ***Ms***’s complaint regards unpaid tolls and fees owed to our client, the Tampa-Hillsborough County Expressway Authority (THEA).We have reviewed Ms***’s numerous unpaid tolls with Florida Toll-by-Plate
We have confirmed that the amount owed is correct The current balance referred to the firm for collection and owed by Ms*** is $ We will email Ms*** the invoices previously sent to her by Toll-by-Plate She needs to understand that the “Adjustments” on those invoices are not because of payments but reflect delinquent tolls referred for collection for her non-payment Records show that she has failed to make any payments.Based on the information we have reviewed, the amount owed by Ms*** will remain due and owing The hold on her registration will not be released until she has paid the balance owed in full

On September 18, 2015, Mr*** finally provided the proper documentation that had been requestedThis allowed our client, the Express Lanes, to verify that he had a valid Transportation Corridor Agencies account at the time the toll was incurredAs such, the penalty fee has been waived and the violation is now cleared.We consider this matter closed