Cupshe

I ordered three articles of clothing from cupshe.comAll three were too smallI emailed cupshe.com well within their required timeframe to submit a returnI asked for guidance on their return process and an address to send my items toI did not get an answerI received a response but no guidance or return addressSince my first email, I have sent four more emails and left a voicemailI still do not have any guidance from cupshe on how or where to return my items

I placed my order 2/3/and requested to return it 3/2/ They gave a nonsensical response on 3/2/asking if I had a question about shipping I again stated I needed instructions to return an item They then sent an email asking me to, "list the product names you desire to returnProducts such as quality, size or color problems, remember to take a photo of the barcode on the plastic bag (to optimize future production), and also a photo of the product about where goes wrong..." So, odd and cumbersome, but I complied with the photo requirement They now will not respond on how to return the item

Order a halloween sweatshirt 10/4/and my credit card was charged on 10/5/The company never sent a conformation email for my orderWhen I attempted to contact the company days later they stated the shirt was out of stock, and I would have to wait 7-daysIf product was out of stock they should have indicated soIt should not take months to recieve an order that they recieved the funds forI still haven't received an order number to even cancel this order with them

This company and website is nothing but advertisement and it should be taken downFirst off, when I first placed my order on Cupshe.com, the money out of my account instantly and withhold the tracking number, the shipping number, the confirmation, etcAfter days of trying to get a hold of anyone, and after many emails, I finally receive a reply that tells me that I can ask for a refund but I have to put in the order number, which I had already stressed I was never given one I even called the number given on the website and it rings twice and then hangs upAgain, after DAYS of being ignored, I finally am given said order number and I request a refundI come home today, Nov2, 2016, days after I placed my request for a refund which I requested a cancel to my orderAnd what do I get, my order, this is the part where you should be ashamed of your selfThe jacket I ordered and the mermaid blanket I ordered, LOOK NOTHING like how they are presented on your siteTHIS IS FA

Dear customer, we are so sorry for all inconvenienceNormally the confirmation email will be sent automatically upon paymentThe confirmation doesn't be received due to technical problem of support systemWe will look into the problem and solve it as soon as possibleRecently we have confronted
a large volume of orders than before, so the processing time will be longer than expectedWe couldn't apologize more for any disappointmentYour order has been shipped out alreadyThe tracking number is *** and the shipping carrier is FedExSo sorry for the trouble again

We're sorry for the trouble caused.Our warehouse has experienced a great adjustment to keep up with the increasing demand which caused delay for processWe understand your concerns and we sincerely apologize for the lack of communication through your shopping experienceWe will try our best to
improve our service and create a more reliable shopping environment for our customersYour package has been delivered alreadyIf you haven't received it, please contact usSorry again for the trouble

I ordered a dress from Cupshe on 9/I was told it would be shipped between 7-daysIt is now 9/and my ordered has not even been filled, but the money has been takenI have reached out to the company three times and finally told them to cancel my orderThey stopped responding after I asked if my order would be canceledStill no response

I ordered bathing suits from CupsheI love and am keeping 3, but the other didn't fitI am looking to return the items and sent and email to their customer service, as indicated "to request a return code/instructions." It's been days and I have not heard backI have a feeling they are waiting until I am out of the day window so that I will be out of luckAnd of course, no phone number to contact themI have a lot of friends asking about Cupshe, but if I am not able to return items that don't fit for a full refund, I will be telling everyone to stay far far awayTerrible way to do business

I order a swimsuit from the companies website on July 8th as a birthday gift to myself which was on the 23rd I waited and waited then finally on July 26th contacted Cupshe support They responded on Aug 1st stating they lost my package At this point I became frustrated because no one contacted me about my lost package They gave me a code to then go on their website to order another swimsuit for the same amount I purchased the 1st one for Mind you the money had been drafted from my bank account on July8th I tried and tried to use the code they gave me but it wouldn’t and doesn’t work I contacted their support team again to advise even sent a screen shot saying the code was invalid The response I got back was that the code should work I kept trying but it still didn’t work I’m not getting anywhere with this company and I have asked for my money back but I’m not getting anywhere with their support team

I ordered swimsuits from, received a confirmation and a shipping confirmationIt is still not hereThe tracking says page not foundI tried to email their customer service and it says errorI tried contacted them on Facebook and still not responseMy credit card was chargedThere are multiple of the same complaints on facebookThey are post advertisement and send me sales email to buy more product but not responding to compliants regarding current orders

Dear customer, we apologize sincerely for any unpleasant worries we broughtWe are sorry that we are not responsible for the shipping back feeOur agent has emailed you the return address in February, but you returned the items in April, so we can not confirm if they has been wornOur gent has
refunded to youIf you have any inquires, please email us

I purchased swimsuits in early December and they did not fit correctly so I contacted the company per the website return/refund instructions and emailed the address provided on December 7th The person that emailed me back was Vicky and she offered me three options, a store credit worth the amount of both bathing suits without returning, a refund in the amount of $which is a little more than the cost of both bathing suits without returning the bathing suits, or I could return the bathing suits and get a full refund I opted for returning the bathing suits for a full refund A refund request form was sent to me via email to fill out and include in the package as well as an address to send the return I did as requested I shipped the bathing suits back and waited patiently for weeks and hadn't heard anything I emailed Vicki checking on the status and she had asked me for a tracking number I had a receipt from USPS and listed the label number but when she tried to use it,

Company advertised refund for itemsI emailed them requesting a refund on two items and they replied back with optionsCoupon towards next purchase or Keep items for an extra $eachI wanted neitherI asked for the address to return items for full refund and never heard backI have reached out to them times with no answer

I ordered product from this company a while agoI received an email in broken English that the order was placeed, and to allow 1-days for processingIt has now been weeks and I haven't heard back from themI inquired days ago AGAIN with no responseI then looked up reviews on the company and they are atrociousI wish I had looked up reviews before orderingI feel like they stole my $

This company is a fraud!!! I have sent emails (non-active account) to request order confirmation or expected shipment date or refund of monies with no responseIt has been days since they charged my card for products I have not receivedThe phone number for this company doesn't work eitherThe number posted on their website is a fax number that goes unanswered and disconnects when tried In checking with my bank, the number posted with the check clearing also does not work (###-###-####) Still unable to reach them

The website would not accept a PO Box because it was supposed to be delivered by FedEx However, FedEx delivered it to the US Post Office and they returned it to sender The website does not have a phone number I sent multiple emails but no one ever helped me I called the phone number listed on Revdex.com and it was disconnected I just want to cancel my order and not be charged for something I never received What a scam!!

Dear customer, we are so sorry for all inconvenienceRecently we have met a great large volume of orders than before, so the processing time will be a bit longer than beforeWe're deeply regretted that we didn't help you fix any problemYour order has been shipped out alreadyThe tracking number
is *** and the shipping carrier is USPSWe couldn't apologize more for any disappointment

I placed an order with Cupshe.com on 4/Received half of the items on 5/Had to inquire where the rest of the items in the order were times before I got an answer a few days later
The real issue happened when the order fully arrivedAll items were not as advertisedNone of the products were consistent with descriptions - none were consistent with the *fake* reviewsAfter inquiring a few times about where I could ship all items back for a full refund, no response was given
I found one website that said you could ship the items to a warehouse but that most customers recieve NO refund back for returned items as it is up to the company's discretionUpon further research, I now realize this website is a complete scamIt came to fruition this year, and I have other girlfriends that have bought items - they were not as advertised - and have tried to return them with no avail
This is a scam and I would love a full refund - but would be even more satisfied if htis c

I ordered from this company and didn't receive my product until a month laterThe product received were not as describedWhen I attempted to return itI am unable to find an address to return it to, and I am unable to contact anyone in customer serviceI sent several emails and never received a response

Dear customer, we are so sorry for all the inconvenienceWe are regretted that the current processing time for an order is longer than expected due to a large volume of ordersFor some most popular products as your ordered would sometimes confronted a temporary inventory crisis which delay the
shippingWe found that one item has been shipped out already and delivered to you according the tracking informationAnd we have canceled the left three items and fully refundedYou will receive the refund notification from your bank after they processed the moneyIt will depend the bank's processing time to notifySo sorry for the trouble again