Cupshe

Hello! I ordered bathing suits from from cupshe.com - the suits arrived and are too bigI was able to communicate clearly and effectively BEFORE the order was place and now that the suits arrived, no one is available to address my return/refund requestI don't know how else to handle this besides filing this complaint with the Revdex.comThe company specifically says not to send the items back to the address on the packageI am just at a lossI went to their *** profile, messaged them there as wellI noticed a lot of visitor posts of people complaint about the same issueI have included my email to them below
I have sent them numerous emails with my request:
"There are items I would like to return from Order #***Both items are too bigPlease respond as soon as possible so I know how to return these items for a refund
Cupshe Pure and Easy Falbala One-piece Swimsuit
Reason: too big
Cupshe Over The Clouds Halter Bikini Set
Reason: too big
Let me know wh

I placed an order on October 3, and my credit card has been charged as of October 3, and I have not received my order and both phone numbers don't work! I tried to send an email and my virus blocker popped up on my computer

I ordered items from the company and was not satisfied with any of themVery poor quality and poor sizingI contacted the company via email to return the items, and they would not provide me with a phone number to speak with someone, or a return address to send the items to, or even a return formThey kept offering me merchandise credit for a portion of what I spent, but I declinedThere have been over emails between the company and myself I finally got the return form and the address, sent the items back, and they still did not refund any of my moneyI contacted them several more times, and then they told me that several of the items were now on clearance-since they kept not refunding my money in a timely manner the items probably did go on clearance After several more emails, they once again told me they would not refund any of my money, even though they had told me they would refund a portion of it in a prior email At this point I'm out $or so, and they will not

I placed an order on 10/15/in the amount of $ On their website, I should have received an email confirmation within days (at the latest) with my order number I received no confirmation and I have checked all my junk/spam folders They charged my credit card immediately The phone number or live chat displayed on their website does not work so I cannot cancel my order The hours of operation listed on the website are also false I would like to cancel my order and be issued a full refund, however I cannot get a hold of anyone

BUYER BEWARE!
I purchased a swim suit from themThank God, just oneI paid extra to get it shipped "faster"6-daysI needed it for a tripIt showed up days later on THE MORNING I left for my tripO tried it on, it didnt fitI immediately got on their website to see how to go about returningI emailed their customer service and got the process startedThey inform me that they can only offer me HALF of my money back or a "coupon" for a free suitUmmm.....its not free, I paid for this crapI want to return itThis outrageous "policy" is NOT mentioned anywhere on their websiteI give up, decide I'd rather have an actual suit instead of half of my money and request a couponI get it no problem, get online, order the next suitNo big dealTwo weeks later (at this point I had gotten a suit elsewhere and forgot about it), I get online to track shippingIt was marked as "undeliverable" and returned days prior to my checking trackingI immediately emailed customer service againThey offer ANOTHER couponConfused as to why I cant just get MY ORDER, I inquireThey claim they're sold out of that styleSo all I can assume is they restocked my item and sold it within a day of recieving itAll they keep saying is "do you want a coupon?" "How about coupon?" I am appalled that anyone would conduct business this wayIf I could give them zero stars, I would

I ordered two bathing suits from Cupshe and wanted to exchange them for different size and they will not respond to me about a shipping address for a returnI have read now multiple places that they won't respond

Dear customer,sincerely apologize for your inconvenience.Your order has been returned to our warehouse because of the incorrect addressWe have resent the package to youIf you have any inquires, please email us

I received an email from this company (never even heard of it, thank goodness because the reviews are terrible anyways)And they said I ordered a few items and charged my credit card and then continued to send the items (funny because most other complaints were late shipping and yet the items I do NOT want shipped get shipped fast, ironic...) Anyways, I tried several times to contac them and cancel the fraud orderNo easy way to communicate, the numbers are always busy tone, the emails do not get answered and the "chat now" service is bunkI want a full refund to my card and do NOT want any materials or items sent to me

I placed an order online with Cupshe on February 17, The order number is *** and the amount spent is $I received an email on February 17th that the order had shippedThe shipping status has said "Waiting for carrier pickupPlease check back later." sinceI have submitted requests online for an update via their website and FacebookAt this time, no I have not received a response and the shipment tracking has not changed

I purchased bathing suits and dresses on 3/18/for $, to this day I have yet to receive my order I have called times during live hours as well as emailed them No response from the company in the hrs that they claim that the my wil get back to you ! I am looking for a full refund of my money !

I recently ordered two bathing suits from this company, and had looked over the return policy verifying the policy states a refund is available on merchandise within days of delivery Like everyone else who has put in a review the customer representative said they will provide a “100% coupon” (whatever that actually is) or 50% of your money backNo where does it state these terms When I return within the days listed I EXPECT A FULL REFUND! I want my full refund back asap!

I ordered a bathing suit and paid, but I never received it

How can this company still in business? I called the customer service, but got
strange rings, no one ever answered the callWaited for more than weeks, no shipping confirmationFinally stopped PayPal paymentCan someone report it to Revdex.com?

I placed an order with this company through their website on 9/28/I have yet to receive my purchaseThey have already took payment from me and my order status still says unfilled for order #***

I have had nothing but issues from day one with thus companyThey have absolutely no customer service department or phone numberEvery time you email them you get a different person who types responses out in incorrect EnglishTheir answers have nothing to do with the questions you askMy issue was that I placed an order and asked them min after the order was placed to cancel my orderThey failed to do soI told them that if you do not send you a return address label with free returns to completely cancel my orderThey failed to do soI’ve sent them probably over emails and nothing was resolvedI had to file a dispute with my bank accountI also looked on google to find hundreds of other people with the same frustration as me about the company having no customer serviceHow can you run a company without having a place where people can call?

Placed an order for items -- for a total of $-- on September 30, My payment was processed immediately but no confirmation email was sentShipping speed for all items was quoted as 7-business days
As of today (October 30, 2016), I have not received anything, and the company's order status link on website shows that fulfillment hasnt happened
I have tried to contact Cupshe's customer service on a number of occasionsEmails are not returned, and no one answers the phone lineOnline chat is always unavailable

I ordered a suit and wanted to exchange for a different size and they take their time to ever get back to youWouldn’t order again from here

Dear customer, we are so to bring you such worries and troubleWe are regretted that the current processing time for an order is longer than expected due to a large volume of ordersFor some most popular products as you ordered sometimes confronted a temporary inventory crisis which will further
delay the shippingWe couldn't apologize much more for any disappointmentWe have cancelled your order and fully refund to your cardYou will receive a refund notification from your bank after they processed the moneyIt will depend on the bank's processing time to notifyIf there is any further questions regarding the refund, please feel free to let us know

This company states on their website that they accept returnsHowever, I have emailed several times (there is no phone number) to receive instructions on how to return items and they will not respond to my emailM

I ordered an of the shoulder sweatshirt that I seen off a PinterestI ordered it on 11/5/and received it about days laterI actually fit how it looked on the websiteI ordered a bathing suit and hope I get the same service