Cupshe

I placed an order with cupshe.com and they took $out of my account but never sent a confirmation email and it's been a month and I still haven't recieved my order and I have tried the only phone number they have with no answer and no emails back!!

I placed an online order on 9/The product arrived within three weeksI am dissatisfied with the quality of the product and would like to return itWhen I attempted to return the product the website gave me an error messageI have sent five emails on separate occasions and have received only automated responsesi have tried calling the number listed on the website, but after ringing twice I hear a beep and nothing elseI would like to return the items and receive a full refund but cannot contact the company to do so

I placed an order online with CupsheMy credit card was chargedPi did not receive email confirmation regarding this order after setting up an account onlineMy account online states there is no order historyI received the item in the mail without any kind of paperworkI would like to return the item and receive credit back onto the credit card I originally paid withI have repeatedly emailed and only get a generated response backThe live chat link is not operational and the phone rings and ringsI cannot process a return online as I was not given an order number No one at cupshe is helping me and I need further assistance

CRIMINALS, HORRIBLE HORRIBLE HORRIBLE COMPANYOnly giving one star because I can’t give negativesI ordered swimsuits from cupsheOnly three were mailed to me and they all arrived days after the guaranteed shipping timeNone of them sit be as they did not have enough support and were made very poorlyI requested a refund and was told I can have store credit (which I can’t use since their product does not fit me) or a 50% refundNone where in their website does it state that they do not refund the whole purchaseIn fact their website says “Easy to initiate a refund or exchange in days after delivery.”

I placed an online order with Cupshe.com on August 13, Once the order arrived on September 20, I saw the incredibly poor quality materials used, and poor workmanshipI began the refund processNo one answers the number listed: ###-###-####Every single time I call, it rings until one beep and then no sound at allThis is extremely unusualSo, I tried the email route: [email protected] emailed on September that I would like to return all of my items and to please provide the mailing address to begin my returnOn their website, it states not to return the items to the address listed on the package, but it does not state what address to useAnother extremely unusual business practiceOn September 29, Jarvis answered my email with this "would please tell us which items do you need to return first? Thanks" I immediately responded listing each and every item to return on September It is now October 6, and I have not heard back one wordThe website states the

I placed an order with this company on 9-10- I received confirmation of this order by email the same day After weeks I still had not received my order I contact the company by email regarding the status of my order I got a canned email response I tried calling the company to discuss my order and the phone just rang and rang Having not received my items and using their website I put in for a full return on 10-29- The website said my return request was received After that refund request I received numerous canned responses by email from the company about what to do if I hadn't received my order (responses I believe) and I responded to each of these emails by saying that I had not received my order and that I had already requested a full refund (the last being sent on 11-8-16) On 11-2-(10:AM Alaska time) I tried calling the company again and the phone just rang and rang with no answer I have never received any response from this company except for "canne

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I have not seen a return started from my bank yet, or an update to my account on your websiteI will continue to monitor this to make sure you follow through with my refund, and will take legal action if you do not
Regards,
*** ***

I ordered swimming suits for my daughter in law Nov I have contacted this company literally over a dozen times and receive the same email.Thanks for ordering from cupshe.com
We feel so sorry for your long waiting
Your package has been sent outPlease do not worry
The tracking number is ***
This is the tracking link of your order
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=***
It was stuck in *** by USPSWe will urge them to update it asap
If there is still no updating after some days, please email usWe will solve it for you
It is holiday seasonWe hope you can understand it
Thanks so much for buying at cupshe.com
Kindly email us in case of any queries
I was assured by this company 0n December 20th that this order would arrive in 7-days As of today it still says Germany (Origin Post is Preparing Shipment) I have contacted this company and informed them that I have not received this order, but I get no

I ordered suits from CupsheOne of my suits never left LAIt took emails from me before they would respondThey then told me I had to wait an additional weeks and if my suit still didn't show up they would give me a partial refundI'm not sure why I don't get my full refund when you check the tracking and it says it's located in LA so I clearly don't have it in UtahI did receive my other suits which didn't fit and when I tried to return them they informed me that I could get $dollarsLess than half of what I paidI read their return policy before buying and it didn't state anywhere that you get a partial refundIt states how to take pictures and email them for a tracking numberSo now an order worth $I get $back

I ordered two swimsuits from Cupshe in early MarchIt is now the middle of April and I have been charged for both items but have yet to receive themThey sent a swimming suit but it was the wrong suitI have tried contacting them twice through email as a phone number isn't providedBoth times I have received a canned, computer generated response

I ordered the "so gifted" dress on January 11, They said they shopped it and I tracked shipping, but it said it could not be deliveredI don't know why the dress could not be delivered address was my moms I have mail sent there sometimesWhen I try to contact cup she about sending it to my new address or a refund I keep getting the same automated email responsesI can tell it is not a person sending these emails, just a computer generated responseI can't get a refund and they won't just resend the dress to my new addressI have tried contacting them again and I do not get any email responsesMy order number is ***Thank you for your assistance

Dear customer, we understand your concerns and we apologize for the trouble causedWe're sorry the processing time before shipment is longer than usual for the autumn sales seasonYour package has been shipped out by Fedex and is in transitWe will e-mail you with the tracking informationOnce
again sorry for the inconvenience

I ordered a swim suit online from CupsheIt was delivered on time and the style matched my expectationsHowever, the suit was way too bigI have been trying to initiate a return through customer service for a week now, without any progress

I bought four bathing suitsThey are cut way lower then picturedI’ve reached out via email five times, I cannot get them
On the phoneI spent $dollars and now I have four bathing suits that I won’t wear with so far no luck in returningI’ve sent the emails with pictures, barcodes, the reasons why I want to return starting the day I’ve received them They’ve competently ignored me

Absolutely horrible company Returns are not allowed to be returnedWHAT? Company offers 50% refund and has customer keep the swimsuits you don't want Save your money and don't purchase from them

The item I ordered was never delivered

I have tried to contact Cupshe for a return and have not received any customer serviceI have sent several emails and want to send my order back for a refund due to product not fitting as expected

Hopefully you check this page before placing your orderI will never shop here again- wanted to return some of the items that I could, and only received incoherent emails back from someone in customer serviceI had to reach out multiple times to get an answer, and am still waiting on my refundOh, and you have to pay for your own return labelCustomer service is a disaster- half of what was in the emails did not make sense and they refuse to speak with anyone over the phone

I purchased merchandise from this business on February 10, After receiving the merchandise and deciding I would like to return it (within the the days that are allotted per the company's policy), I followed the instructions online to move forward with the return process The return instruction was to email customer service with the bar codes, order number, and pictures of the merchandise in order to receive customer service authorization for the return That was done on February 23, I followed up multiple times after this with no response Finally, when a response was given, it was as if I had never told them what I needed They responded with instructions on the return process, which I had obviously already taken I tried using the live chat feature and sending more emails to the contact email address and still no assistance was given There is also no customer service telephone number to contact anywhere on their website Overall, they have ignored all inquiri

I placed an order online with Cupshe weeks agoI was billed immediately and have not received my product nor have I been able to reach Cupshe either by phone or online I have not received any type of order status or confirmation