Cupshe

Dear customer,sincerely apologize for your inconvenience.Our agent has offered you the return address. Kindly email us in case of any queriesAny further questions, please let us know

I ordered a sweater from them and the product that I received wasn't not even near what I ordered---totally difference sweater all together!! Also, it was so poorly constructed and oddly shaped that I don't think anyone could ever wear it It actually looked like an inexperienced person off the street made it I've never seen anything like it!

I placed on online order on 9/30/in the amount of $After doing so, I found numerous complaints about the companyWithin minutes I requested my order be cancelledThe company's website says an order can be cancelled within hoursI have emailed, direct messaged on ***, attempted to call at many different timesThe phone just rings and rings and then beeps with no recorded messageI received one email message asking me for my order number days agoI provided it and have received no communication since that time.The order number is ***The money was debited from my account the same day the order was placed

I placed an order with this company which included three clothing items on march 14th of I paid a faster shipping fee that will allow the product to arrive to me in a max of days I have continuously contacted this company through email and attempted through phone but no one answered, several times I also tried an online live chat they have on their website and got no answer from a representative I finally got an email reply back that stated that they have an issue fulfilling one of the items in my order and will try to send it out my order as soon as they have it available I requested my money back from the shipping since it still has not arrivedThey have not sent any of my items but yet they have charged me for the order

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, provided I actually receive my refund once I ship the item backI will keep you posted!
Regards,
*** ***

We're sorry to bring you such worries and troubleWe're actually a reliable company since our customers will surly get what they paid forWe're also willing to fix any problem for our customers if there's any dissatisfactionWe're regretted that current processing time for an order is longer than
expected due to large volume of ordersFor some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shippingWe couldn't apologize much more for any disappointmentYour order except the orange bikini set have been shipped out by expedite shipping alreadyThe package is on the way and we will e-mail you with the tracking information. If you prefer a refund instead of the item, please kindly refuse to sign for it and notify us to initiate a refundThe $refund was initiated by our system for the orange bikini set which is out of shelf. Sorry again for the inconvenience

We're sorry to bring you such worries and troubleWe're actually a reliable company since our customers will surly get what they paid forWe're also willing to fix any problem for our customers if there's any dissatisfactionWe're regretted that current processing time for an order is longer than
expected due to large volume of ordersFor some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shippingWe couldn't apologize much more for any disappointmentYour order has been shipped out and we hope you like the productIf there's anything unsatisfying with the product, please feel free to let us know

Dear customer, we're deeply sorry to keep waitingYou are one of our important customers and we highly appreciate your kind support for our productsWe couldn't apologize enough for the disappointmentWe have cancelled your order and fully refunded youYou will receive a refund notification from
your bank after they processed the moneyNormally it takes around 10-daysShould you have any further questions regarding the refund, please feel free to let us knowSorry again for the trouble

We're sorry to bring you such worries and troubleWe're actually a reliable company since our customers will surly get what they paid forWe're also willing to fix any problem for our customers if there's any dissatisfactionWe're regretted that current processing time for an order is longer than
expected due to large volume of ordersFor some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shippingWe couldn't apologize much more for any disappointmentWe have cancelled your order and fully refunded to your card on October 11thYou will receive a refund notification from your bank after they processed the moneyIt will depend on the bank's processing time to notifyIf there's any further questions regarding the refund, please feel free to let us know

Dear customer,sincerely apologize for your inconvenience.If you do not like the two options, you can email us and we will offer you the return addressYou did not tell us your choice after we offered you the two choices, so we did not refund to you in timeNow, we have refunded the money to
you.Kindly email us in case of any queriesAny further questions, please let us know

I ordered clothing from this website, received it and it came from China The clothing was off in sizing I requested to send it back They do not pay for return label and gave me an return address that does not exist when I tried to return Emailed them regarding the issue with no responseLooking for my money back and want people to know how bad this company is and I should have read the reviews

I ordered shirts from this companyOne shirt arrived, I ordered smalls and the shirt says its a small but it is so big that I can wear it and I'm a largeI sent a email telling them I wanted to return it and please not to sent the other as I did not want themI got an automated responseI tried to go through their return process, it keep telling me I did not have the correct infoI have tried calling their number it just rings and rings nobody ever answersI am tired of messing with them and obliviously I should have done my homework before ordering from themAll I want is to return this stupid shirt and be refunded for all shirts

I ordered items from Cupshe back in SeptemberMy card was charged and I never received either itemOnce I starting inquiring for shipment dates online, I continued tobrecive generic emails stating items were backordered snd would be shipped at a later dateI then attempted to cancel the order but could not cancel without an order number, which was never sent to me
I've sent about emails requesting my order number and never get itI've never gotten a live person on the phoneI just keep getting generic emails regarding precissing and solicitation emails to see more product
My credit card was charged over a month ago and I just want it credited back
This business is a real scamI've seen horrible things alone, should have looked prior to ordering

Dear customer, we're deeply sorry for the trouble causedWe much appreciate your kind patience towards your orderWe're regretted that we haven't fulfilled your order in a timely mannerWe will refund you for your order as compensation for all the inconvenience we brought youWe apologize that
your first shopping experience did not meet your satisfactionWe will make great efforts to improve our service

We're regretted for the disappointmentUsually the order confirmation would be sent automatically by our system upon paymentWe think there's a technical problem with our system and we will look into thisWe have cancelled your
order and fully refunded you on October 7thYou will receive a refund notification from Amazon after they processed the moneyOnce again we apologize for the trouble causedFor any questions regarding the refund, please feel free to let us know

I have submitted customer service tickets over the last week regarding my order # ***My customer service reference numbers are as follows: ***, *** and ***I have also left a message on 4/4/as well as tried to "chat live" through their website as directeddespite all of my attempts I have not been met with any repsonse from this companyMy initial request was to exchange an item for a different size but due to the delay in a customer service repsonse I had to choose a different item with a local companyI would not like a FULL refund of my purchase totaling $I would also like a return shipping label sent to me or instructions so I can return the item that does not fit to the companyThank you*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Horrible experience with this companyI paid $ for expedited shipping which is listed as 5–days It took them two weeks to ship my order, and when I contacted them, they told me " don't worry, and be patient." I asked for a refund for shipping, and all they gave me was a store credit Also, they do not have a phone number on their websiteYou can only contact them through emailing them This company is shady and sketchy, and I recommend steering clear of them

I am letting you know I did receive full refund from Cupshe Thank you for your assistance*** ***

Hi, we sent you an email with our return shipping addressIf you want to get the full refund, please return the items back, and please don't forget to offer us your return tracking number.When we received your package, we will refund you.Please check the email.Sorry for the inconvenience caused to
you