Cupshe

Dear customer, we are so sorry to bring you such trouble. Our customer agents have tried hard to resolve all the inquiring emails as soon as possible. We're regretted if we haven't assisted you to fix your problems in time. We have refunded full amount of your two orders. You will receive the...

refund notification from [redacted]l in 4-7 days. We will take seriously your feedback to improve our service. So sorry for all the inconvenience again.

Dear customer,sincerely apologize for your inconvenience. You have chose the partial refund with no need of returning. Our agent has refunded to you. If you want to get a full refund and return the item to us, its OK. Please contact with us.

Dear customer, please accept our sincere apologies for the unsatisfying trouble you have experienced for your return request. Recently return processing might be slow since our return system is updating. Our agent has processed your return and refunded you for your order. We'll try our best to...

upgrade our service and avoid the same problem.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. That said, I still contend that the policy regard the item being a "final sale" purchase was not communicated/available in a transparent way. Additionally, I would have preferred a full refund (and would have sent back the merchandise) versus a partial refund. I'm receiving $8 of the $27 I spent, and do get to keep the item, however, it's too large for me (which is why I wanted to return it), so I now that this dress that's too big for me, and 1/3 of what I spent on it. It's better than nothing, but, I wouldn't call it "satisfactory." Thanks very much for your assistance.
Regards,
[redacted]

We're sorry to bring you such worries and trouble. We're actually a reliable company since our customers will surly get what they paid for. We're also willing to fix any problem for our customers if there's any dissatisfaction. We're...

regretted that current processing time for an order is longer than expected due to large volume of orders. For some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shipping. We couldn't apologize much more for any disappointment. We have refunded you for your order and you will receive a refund notification from your bank after they processed the money.

Dear customer, we are very sorry for your long wait and apologize sincerely for any unpleasant worries we brought. Your package has been delivered and our agent has emailed you.  If you have any inquires, please email us.

Dear customer, we're deeply sorry for all the worries and trouble that we have brought you. Your order has been shipped out on October 15th by USPS. We will e-mail you with the tracking information. Meanwhile, we will compensate for the delay of shipment. We will e-mail you with the tracking...

information and more details. Sorry again for the inconvenience.

Dear customer, sorry for the delay of shipment. Your order has been shipped out on October 14th by FedEx. The package has been delivered already according to the tracking information. Have you received it? If not, please feel free to let us know. Sorry again for the trouble and worries we brought...

you.

Dear customer, we are very sorry for our delayed reply and apologize sincerely for any unpleasant worries we brought. Recently our answering time for inquiries is a little bit slow due to a large volume of inquiring tickets. We're deeply sorry that we haven't offered assistance in a most timely...

manner. Our agent has emailed you and solved your problem. If you have any inquires, please email us.

Dear customer, we're sorry for the inconvenience. The dress confronted a temporary inventory crisis which requires longer processing time. We have cancelled your order and refunded you. You will receive a refund notification from your bank after they go through the money. Sorry again for the...

trouble. For any further questions regarding the refund, please let us know.

[A default letter is provided here which...

indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The company states that they have issued a refund to me,  however it will take 15 to 20 days to process.  If the refund comes through on my account, I will be satisfied. If it does not, I will submit another claim in the future. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I will be awaiting my refund.
Regards,
[redacted]

Dear customer, sorry for any trouble caused. Your package has been shipped out already before your cancellation request. The package has been shipped out on September 13th by Fedex and the tracking number is [redacted]. The...

tracking information shows that the package has been delivered on September 17th. If you haven't got it exactly, please contact us and we will look into this case for you.

We're sorry for the inconvenience caused. Normally the order confirmation e-mail will be sent automatically upon payment. The confirmation might not be received due to a technical problem with the support system. We will look into...

this case and fix the problem as soon as possible. Were regretted that currently the processing time before shipment is disappointingly longer than usual. Your package has been shipped out already and has been delivered according to the tracking information. For any questions regarding the received item, please feel free to contact. Our customer service agents are always willing to help, however sometimes the answering time will be a little bit longer due to so many inquiring tickets.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello! I am emailing in regards to my complaint # [redacted] filed on Tuesday, January 16th regarding a refund issue with CUPSHE. I received a response email from a company representative of CUPSHE who has resolved the issue and is asking that I repeal my complaint. I was trying to do this from the Revdex.com website but was not able to figure this out as I did not have all the functions that the help video showed.  Please repeal my complaint as there are no further issues. Thank you! [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before...

sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We're sorry to bring you such worries and trouble. We're actually a reliable company since our customers will surly get what they paid for. We're also willing to fix any problem for our customers if there's any dissatisfaction. We're...

regretted that current processing time for an order is longer than expected due to large volume of orders. For some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shipping. We couldn't apologize much more for any disappointment. We have cancelled your order and fully refunded to your card on October 21st. You will receive a refund notification from your bank after they processed the money. It will depend on the bank's processing time to notify. If there's any further questions regarding the refund, please feel free to let us know.

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear customer, we're sorry for the late communication. We apologize that we didn't provide assistance in time. Our agent will follow up your return request and further resolve it for you. We will send you an e-mail to the next steps. Sorry again for the inconvenience.