Daily Steals

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I would prefer that you resend the package. However, that being said, if this is not an option then I will take the refund with the coupon.
Thank you.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am still waiting on my new computer to be sent back to me and once I receive it and it is in properly working order I will accept the resolution on.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: I included all the details regarding the order in my first email.  I am attaching the original email that was sent to me.  If Daily Steals needs the product/license key, I can provide that too.  I wasn't mailed any software, it was sent as a link to download. If I could use the software, I would but Microsoft said it as a matter of fact.  It was a SCAM.  I just need my money back so that I can use it to buy Microsoft Office from a reliable source.  This product/license key is null and void in the eyes of Microsoft and can't be used on any computer in the world!
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I consider this closed as soon as the refund posts.  Thank you.

Ordered iphone 6 plus from Dailysteals. Phone function does not work. Wrote them and got a reply that some will assist in 24-72 hour. 1 week has gone by no one yet get back to me. I sent reminder twice then a request to get refund. Did not receive any response.

Refund has been issued

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Because the order is so old we can not issue a refund normally, if you have filed a dispute we will handle it that way. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
Everything that they said was false, it took a month for chargers to be delivered only after I filed a complaint. I asked numerous times for a refund within the month and got no response which is why I filed the complaint. I see that there are numerous claims filed against your company and the customer service is non existent you only respond when you're backed into the wall!  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I bought 2 pairs of shorts, they sent me the wrong size, I sent repeated e-mails to their support and received no reply after almost 2 weeks now. I have bought numerous items from them over the past few years., items were OK..but they apparently have no customer support in place. I will not buy from them again nor would I recommend them, they have no right being in business in they can not provide any product support or rectify their shipping errors.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Customer has been refunded

The following email was initially sent on Feb **, 2014 from [redacted]. I am re-sending it now through Revdex.com since it seems it wasn't received.
---
Hi [redacted],
I've just been reviewing your case history with Daily Steals.
I can assure you that the delay in your refund information posting was not deliberate and was, rather, an technical error. Our customer service team wasn't privy to the end of the system the error occurred on and responded to your return with our usual policy. If we'd better understood the root of the issue, we wouldn't have refused your return.
I'm approving you for a return.
Please fill out the attached form and be sure to include the following authorized RMA and Customer ID numbers.
RMA numbers are valid up to 10 days from the date issued. If the RMA number has expired notify Customer Service before sending back your return.
Your RMA # [redacted]
Your Customer ID: [redacted]
Please return the unit in its original packaging with all of its accessories to the following address.
Additionally, please be sure to include the RMA number on the outside of the package as seen below.
Daily Steals Returns
RMA# ________
[redacted]
I have also attached a prepaid return shipping label for your convenience.
Please let me know if you have any questions.
Thanks,
[redacted]

Hello,Once we received your return and it is processed, we will issue a full refund for the cost of the order only, and will not charge restocking fees. Please let me know if you have any further questions or concerns.

Hello, 
I apologize, but I do not show any correspondents in our system regarding this order. 
I have issued a refund for the amount of purchase.

Hello, I apologize for the inconvenience. We are unable to cancel your order as it has already shipped on September [redacted] via [redacted] #[redacted]. If you no longer want the item, you can refuse delivery, or contact me once it has been received so that we may set up a return. If...

you have any questions or concerns in the meantime, I'm happy to help.

The customer is correct; we did not know we could do this. I have followed the instructions and fully refunded the customer. See attached screenshot to verify that we have done so. The customer should have gotten a refund email by now, which you can verify with him.

Item was delivered successfully to the customers address Claim was filed with [redacted] and Denied

Hello, this item was listed as not coming with a box. That does not make the item fake. If you would like to return them I can create an RMA

Hello,
 
This unit's 90 day warranty has expired and we are unable to further assist with a replacement, refund, or return.