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DC-Backups Reviews (390)

Bluegreen's high-pressure sales tactics are unfair and deceitfulTheir sales representatives push for a sale instead of listening to our concerns
On May 4, I purchased a Bluegreen Vacation Club timeshare; my husband and daughter also signed the contract (contract number XXXXXXX)We were told that our daughter had to be included on the title for her to be able to use the package without us accompanying herWe learned about Bluegreen while on vacation; we were offered some gifts if we attended a ninety (90) minute presentationThe presentation actually lasted 4.5-hoursMy family and I were tired and hungry from being there so longAt one point I started to push my chair away from the table indicating it was too long and they made more perk offersCome to find out, these perks do not even exist! The sales representatives (there were several throughout the process, I remember the names *** *** ***, *** *** and a *** told me that I would be able to rent si

I unfortunately have a membership with BLUEGREENWe should have followed our gut with this one since the promotional trip to sell this to us was a real bust.(Nasty room and poor experience getting booked in.)
Now every time we try to use our points the areas are booked up but they can always find us a more costly method or one that uses almost all our pointsIn summer months we are told places always book up due t families with kids out of school and then in the school months we are told the places always book up in the fall and winterSo I guess that the bluegreen places are all booked up year round?
From the list of complaints on the Revdex.com I can see that they have a reputation for being less than truthful about what they offer
They are fast and sweet talkers to make the saleEven give you their card and number to personally call if you have questions....but they don't answer that number if you call after that and no one there has heard that name before...Run don't walk from these shysters!!!

I commend and envy the people who only a had bad experience at booking stinky hotels, or dealt with rude people, and were able to walk away from signing on anyone's dotted line But every time I look at my bank account and see two to three different payments taken out every month, I want to cry Yes when you go to some of the presentations they are nice, sucking you in by telling you sob stories about how they became owners and they places they have been, telling you that you came in on a referral from a "gold" member so you have the option of getting a great deal also....I'm sure many of you have heard it allI thought this would be a way to make my husband and I take time off and take trips together Yes I was dragged in under the spell of getting all the perks, bells and whistle, but when I got home and time past, reality kicked in Have you ever noticed that to hours someone calls you to get a review of your visit? Well because they realize that if they waited 30+ days they would get the real truth On my second visit (yes I was stupid enough to return-I felt obligated) I was told I could add more points for a small amount and my monthly payment would be way under $a month....did I forget to tell you they found extra money for me to put down? Oh yeah, I received an $11,credit card (they took $9500)Let's not forget them telling me I MIGHT receive some information from some credit union that they refer people to that will assist in lowering any interest amount of my loan No what they did was sign me up for the credit union without my verbal consent So as I just recently got off the phone with the $11,credit card company because I can't afford the now 29.9% interest at almost $a month payment, plus TWO separate payments from BlueGreen on top of yearly maintenance fees....I continue to cry and beat myself up for my foolishness for thinking that this was a dream come true..it has been a total nightmareRun while you still can!

Absolutely a scamTried to book a trip two different times/months, no availability! I called for refund since I can't book travel the very limited time they have available, but of course I was denied by a rude and condescending managerVery frustrated, just threw away $

My girlfriend and I went to a preview last weekend in Williamsburg, VA We had a night's stay at the Comfort Inn which was very nice It had recently been renovated and was very clean and comfortable so no complaints with the accomodations We were scheduled for a hour presentation which ultimately took hours Way too long We were "double teamed" by a very good salesman and his boss, also a likable, good salesman Their presentation was very nicely done and it sounded like a good deal However, after reading some of the comments on here, it is clear we were not told everything We did not buy a package, although we seriously considered it I'm glad we didn't The only negative things I can say about the process was that it took too long, the pressure to make a decision that day was pretty high and our primary salesman, who was very friendly and personable during the sales pitch became very cold and irritated after we refused to buy Do your homework by looking at sites like this one before you go to a presentation so that you know what you're dealing with

Terrible I got nothing but pressure tactics and so many things were misrepresented! I was never told that the maintenance fees were not part of my regular mortgage payment, nor was I ever given any sense that the maintenance fees were almost $1k annually, and I only get points every other year!? The points expire and I never get to use them because there are no trips I can take for points every other year! I have had this timeshare since and I have only been able to stay at a resort for nights total!? I could have stayed at the RITZ for what I have paid for this worthless timeshare! I am desperate to get out of this, but can't figure out how! My husband is encouraging me to just stop paying and get sent to collections and get out of this thing I don't see what other options I have! I feel like every company saying they will get you out wants to charge exorbitant up front fees and I don't know who I can believe Wishing so badly to never have gotten into this mess Bluegreen is the worst :(

Bluegreen was misleding in our last upgrade exprience They said I would only have one payment and was getting a great deal and could defiance with my credit union for better rate when I got home Their min talk was over hours my credit union or the other banks I called do not defiance or touch time shares but I could apply for unsecured loan not tax deductible but not 17% either Also one loan payment was for $as stated but did Not include prior loan of $ They did not straight out lie but twisted the truth which is still a lie in my eyes

Despite trying our best (with having to work around work schedules, etc.), Bluegreen gave us no help at all and just charged off our account, negatively reporting against our credit
This is all you should expect from this company apparently!
After reading through other people's experiences, that matched our own, we decided to take a firm stance against this company, as they reel you in with misleading promises and intentionsThey make it seem they are a company looking after your best interest, but, in all actuality, they are just trying to squeeze every cent out of you - no matter the severe consequences that may affect you later on
We have talked with people from this company several times over the years, and no one ever told us we would just be high and dry if we were ever unhappy one dayWe kept paying because we "knew" we had to, but we kept being disappointed, and we shouldn't have to pay increasing fees for something we are not happy with
We understand Bluegreen's stance to some extent, but there is a serious lack of human understanding with this "company."
For multiple representatives to tell us there is nothing they can do - for how serious this has affected us, and no one cares - for them to not care WHATSOEVER about our complaints and dissatisfaction and simply "charge off" our loan, even after knowing we have been paying on time for years it is astounding! In the worst sense!
We purchased with Bluegreen back in 2016, and the ONLY vacation we were able to take happened in That is UNACCEPTABLE
Bluegreen has not denied this, eitherThey are just non-communicative about it
They put on a front that they "care" and have a whole "department" set up for customer service, but when you try to email and/or call back, no one gets back with you
IT IS ALL A HUGE SCAM
We cannot believe we got sucked into this, and we seriously hope anyone reading this is early enough in their "experience" to where they can get out without having to deal with all the negative effects!

This company Blue Green is all about high pressure sales for your hard earned dollarsOne of their selling points is to leave your vacation package to your heirsIts like gee dad I really miss you and thanks for leaving me a yearly financial burdenThey also do not follow through on their promises for free stays...all hypeThe sales staff will remind you of a seedy used car salesman

I am owner for about years now they have some good property and good staff but it all where you go I will never go back to the Fountains in Orlando Fl very bad management it starts from the top the head property manager wont even return my calls or talk to me why I was stay therethe maintenance fees are not going back into the property it going into his pocket as a big bonusmy room was missing furniture broken door on shower back door you could not open due to you had to lift it up to open it well Mr*** ***, SrVice President of Customer Service does this sound like Customer Service to you maybe they need to send you and your top manager for that property to a class how to take care of your owners and speed money on furniture for your rooms but it took you sell staff to get me another room where the refrigerator made a loud noise and maintenance would not fix but this is how you treat you gold owners then why would I want to buy more to move up So Ms*** ***, Vice President, Customer Care ask you self why you manager does not care for your owners that is sad

This company attempted to scam me out of money by lying about a trip that they said that I won
I received a phone call from this business (*** *** XXX-XXX-XXXX ***) that said that I had won a prize after an entry in a local sweepstakes at our mallI explained that I wanted to ensure that I had actually won something and that he was not trying to sell something as it was dinner time and I was trying to feed my childHe assured me that I had won bad just needed to be provided with detailsHe proceeded to tell me about the details of the vacation package and then said that I would need to sit through a presentation about a timeshareI explained that this was okay, as I am familiar with this processHe continued to talk about what I had won and I explained that I really needed to wrap up the phone callHe said that he would complete he call and said that I needed to agree to pay $if I wanted to accept the tripI said that he had specifically told me that I would not

We attended a Bluegreen Vacations presentation on April 4, 2018, in StAugustine, FloridaWe were offered a 20,point program for a cost of a bit over $40,with down payment of around $8,We explained we don't have over $8,at this time so are there other programs availableThey presented us with a 6,point program that sold for $8,but they wanted the entire amount paid in fullThey refused to offer us something like $down payment and then we make payments until paid offThey simply told us they are not interested in our business and sent us out the doorOur friend, who also attended a Bluegreen Vacations presentation was initially offered the 20,point program for over $41,with a down payment of around $8,She told them she doesn't have that amount at that time so they offered her a 9,program for $Now what in the world is going on here? They only offered us 6,points for $8,and we had to pay in full but they offered our friend 9,points for $total costThere is apparently a scam going on here as they are not consistentIf prices for points programs for vacations are set prices then they wouldn't have several different prices for the same thingThis experience proved to me that Bluegreen Vacations is not the place I want to do business withI even asked them if they could give us the 6,point program for maybe $or $down payment and then we can pay monthly until paid off and they flat out told us we have to pay the entire $8,in full or they refuse to do business with usSorry, Bluegree, but you lost a potential customer

lying sales reps w/many misreps re: rental, resale, refinance, & buyback...lied about how the product works..it has caused us great financial hardship
Our first meeting with Bluegreen Corporation was in March We went to the meeting, which lasted most of the day We were promised it was only min or less but when we asked to leave several times we were told they weren't finished We were told about how great owning the timeshare is and all the great trips you can take We were also told several lies
Before we attended the meeting, we had already talked about how we are not going to spend any money on timeshare since we are young, unmarried and don't have a home of our own to live We kept saying no that we did not want to sign up, but they just kept high-pressure selling and telling us how great it was to own and that this was a great financial investment that would help our credit for the future We didn't agree with them but they would not listen to us They just

and deceptive advertising
Through a partnership with Choice Hotels that I am a member of because of work travel, I was offered a "deal" with Bluegreen for a Smoky Mountain getaway As I listened to the Bluegreen rep tell me about what they were offering, I asked several questions because I knew of timeshare ripoffs
One big concern I asked was where I could use the product The rep told me at any available Bluegreen resort or one of their affiliates in the Smoky Mountain area Thinking a small vacation (after attending their sales presentation) would be perfect in the fall, I decided to purchase the day/night package for $on May 3rd
Towards the end of July, we decided to inquire about a possible trip the first part of October Unbeknownst to us, Bluegreen only has resorts in the area When I called and talked with a reservationist, they told me there was no availability and that the package I had purchased was only for hotel accommodations at a Sleep Inn or

I pay the maintenance fee about $for time-share, it is very dificult to find a reservationfor years now I did not get any vacation with them
I have been with this company since 2008, it started with a deception of the sales person who told us there is a $ maintenanc fee, that you can cancel $each time you visit a resort and give a feed backat that time I used to live in Myrtle Beach, so times a year to stop at any resort was easy to dofor our surprise, when we went to give a first feed back for the maintenanc fee, they told us it was cancelled , then by time we discovered it was a big lie from the sales personto enjoy our vaction we stareted paying it, it was incresed to be about $nowevery year we keep searching for availabe resort, it was always hardwe took what was availabe anywhere to use our points.for the points we have, it was a nightsconsidering what we pay for the maintenanc fee, we were able to get a better vaction for less th

I have been a Bluegreen owner since and I have had so many great vacation experiences with this company I have upgraded my points several times over the years and in one instance changed my mind about a purchase, canceling it in the proper time (in the correct manner) and received my money back with no problem
I have been to a lot of the Bluegreen Resorts and they are all excellently maintained, staffed with very pleasant and competent personnel Have I ever experienced a problem? Yes, I have and it was ALWAYS taken care of to my satisfaction and then some
Talking with other guests at the resorts, it is amazing how many of them do not begin to understand how to use their ownership to their advantage, even though there are tutorials and meetings to answer their questionsIt takes some planning and research to get to certain resorts as the more popular locations fill up quickly I have talked with guests who have "Buyer's Remorse" and found that in most cases the problem generated from not knowing how to effectively use the club and listening to disgruntled people
I have found that Bluegreen provides great vacation opportunities at a very reasonable price

After a very bad experience with this company timeshare and the deceptive sales persons who told us lies to convince us to buy a timesharefor years now we are not able to find a suitable time and place to use our points because they are always booked ahead of time even if we try or months ahead of time, they have too many timeshare customers that you can find any resort and we tried to use our points anywaywe were able to get a perfect vacation for the money we pay for the maintenance fee each yeari tried to suspend my membership and not using my points and to pay the very very expensive maintenance fee, they said it will be sent to collectionthis company is a totally fraudwhen you try to sell your share, this company has the worst reputation that you can not find a buyer

I recently went through the sales pitch at Blue Green ResortsI wouldn't sign until I knew more about the companyLooking at Revdex.com for reviews and concerns is a great place to startAfter reading all of these reviews and also seeing over customer complaintsThere is no way I would purchase from this companyThey tried the sales pitch on me and even from their Manager, buy today to get the "special package"I'm so glad I did look into them further before purchasingI also thank everyone from reporting their concernsAfter reading these comments and feedback, you have made my decision easy

In May my husband and I visited Bass Pro Shop and was approached by a Bluegreen travel representativeWe agreed to visit Big Cedar in Branson MO for a minute sales pitch and $cash; upon completing the sales pitch meeting we would earn $in gift cardsOur family arrived at Big Cedar in July and attended our sales meetingOur two daughters were left in a small room while we attended our meeting, our minute meeting turned into hours of back and fourthWe were wore down and felt like we wouldn't be able to leave until we purchased somethingFinally we agreed on XXXXX biannual pointsAn hour after that, now hours after our initial meeting, no breakfast or lunch, our girls still waiting for us to return we were finally on our wayWe weren't allowed to see our children or contact them while we were negotiatingMy youngest, age thought we left her and my year old was upset that we had plans that we never got to follow thru withWe missed our reservations for our boat rental (out $deposit), our family was hungry and exhaustedOur vacation was no longer a vacation but something we were ready to escape fromOur girls were sad and felt like the entire trip was lost due to us "sitting in a meeting for hours"OH! lets not forget the $in gift cards we were to receive for attending the sales presentation, Yep! We werent going to get them if we didnt purchase, and you cannot not purchase and think about your options because the price will go up tomorrow and you will lose additional benefits if you dont purchase RIGHT NOW!
Fast forward a few weeks, we're back home and we finally received our welcome packet from BluegreenOH WAIT! our "return" window had expiredImagine that!!
During our sales pitch, we were told we could use the points we were purchasing for everything we'd need to vacation, cars, flights, food, hotels and we could even stay at RCI locationsWe were told that nightly stays for a bedroom runs about points per night, We determined this is a LIE! We cannot book anything less than points per night for our family, and there is a night minimumWhich means we only get nights every other year for $15,plus yearly maintenance fees and dues Such a rip offPer customer service, the only way to enjoy more is to buy more and more Bluegreen sells you on making things personal, spending time with family and those you loveThey do not take NO for an answer and they LIE and LIE some more to get your moneyI cannot say enough negative things about our experience and the way we were treated by the staff at BluegreenTo hold a parent or child hostage,smh! Shame on you Bluegreen!!
The "vacation" was not worth the hassle and you have to sell your sole to leaveDONT DO IT!

We stayed at LaCabana in Aruba and were extremely satisfied with everything

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