Buying into Bluegreen Vacation was one of the worst decisions I have ever made! All the lies they tell you in the short amount of time is discussingThey are literally stealing peoples hard earned money and it is very sad I was told that we would be able to use our point whenever we needed and when I tried to actually use my points that I had saved for years I was unable to use themI am absolutely ashamed that I believed such nonsense, its embarrassing
I purchased a sampler vacation package Buyer bewareThe beach resorts are not available at all during travel timesThe Savannah location was not available for a YEAR this was a complete waste of moneyIf I cannot vacation when/where I want to, what is the pointSeems like the old bait and switchAdvertise the great destinations and then magically none of them are availableThey will not refund my moneyLesson now learnedSTAY AWAY!
We are submitting this complaint to make your agency aware of the experience we had with Bluegreen Resort
This letter is intending to fill you in on the deceitful sales tactics that the Bluegreen Vacations Unlimited, Incallows its employees to use in order to sell timeshares to their customers More specifically, in our situation, the sales reps presented our timeshare to be glamorous, easy and a good investment for our family They falsified information and omitted some pertinent information in order to persuade us to purchase a timeshare contract with their company
Overall, this has been a terrible experience that we have had with Bluegreen We wanted this timeshare because they said that this would be a good investment, and was something that we could leave to our children Unfortunately, we have realized this timeshare is not something that we want to leave to our loved ones, as it would be a huge burden for them, as it is for usWe have not been able to rent out our
On August 5, my husband and I were approached by a sales person while we shopped at Bass Pro Shops in *** *** *** *** *** *** Rancho Cucamonga, CA XXXXX)They offered us a vacation package for days, nights with $basspro gift card and cruise certificate for $We purchased the package and paid $up front on 8/5/We also signed an acceptance form that had verbiage which said that if we don't end up taking the vacation, we would only forfeit what we paid ($199)A few months later, we scheduled our vacation for May 6th for nights After that was scheduled, we had to change it and we were able to, to March 6th-10th (we received confirmation via a mailed letter which we cannot presently find)We were told when we changed it to March 6th-10th that our hotel would be Tropicana in Las Vegas and that there will be a $10.20/night charge that we would have to pay out of pocket- to which we agreedHowever, after we made this change, and befor
This is the worst company ever they're Liars and true scam artist they lied to you in the beginning they talk really fast but *** and then when you need help there's no one there to help you and ever tell you that you can't use just the basic point that they give you a new beginning and how hard it is to really take a vacation with this mess I was one of the ones to get something I can't seem to get rid of this Money Pit The Never Ending money cake I'm not working right now and I can't afford to pay for this stuff I like to know how to get rid of it I would never suggest this company to anyone or for anyone to ever ever and I didn't ever do business with this company worst company ever money greedy very greedy people may God's punishment rain down on this company
If you are flexible and have no restrictions Bluegreen will wok out for youIf you only have limited or restricted time when you can travel, don't bother with this
We have found that if you can travel whenever you like and make plans ahead of time, Bluegreen offers a lot of travel optionsMy wife is retired and I work from my home officeThat means my home office can be anywhere, and we've taken the opportunity to mix work and pleasure at Bluegreen resorts
If you can arrange your time away to be from Sunday to Friday, you can take advantage of the lower rates during the weekIf you absolutely have to use weekend time, you'll be very dissatisfied, as the weekend rates are much higher than the weekday rates
If you play by the Bluegreen rules, you shouldn't have a problemIf you can only travel on short notice and on weekends, don't waste your money
NEVER AGAIN!!! BUYER BEWARE!! Full of deceit and misrepresentation Tried booking online for $149/4d-2n package, I chose Bluegreen Odyssey in Wisconsin Dells But I decided to call for booking since they offer free tickets for MtOlympus water park and the lady gave me options of either: Christmas Village or Bluegreen OdysseyI chose Odyssey of course But when I saw the email, it was changed to Wisconsin Dells Hotel Package GetawayWhen I was sold the $package back in March 2018, I was not told that it won't be on a resort but for partner hotel which they won't tell until you're in the location Oh and btw, the tickets to MtOlympus is a "gift" which means you have to attend days presentation before you could get the ticket So I have to wait after days to get the ticket??? I spoke w/ numerous agents and the last lady offered for a different dates or to have it extended til August (which I don't know if it's done) My vacation has been scheduled and no other dates available to book off the schedule so I opted for the free extension (I hope)
Bluegreen vacations is a typical sales bait, will misrepresent their offers but it's too late to find out until you've finally decided to use your vacation When you found out about it, it's too late!!! If there's no star rating, I'd do it I'm being generous w/ star
Check the reviews and find out for yourself early so you won't be sorry like I am!!!
Being a Choice Hotels customer I was contacted by BG with an offer to view their resort locations to see if this was anything we were interested inI thought for $for two nights it was not bad as we were closeChecking in we were told that we were staying at a hotel near the resortOK, we went to the hotel (star at best) and were told we needed to pay for the resort fee and taxesFound out that this stipulation was in the very fine printWe were told we should have been offered an upgrade to stay at the resort, which we were never offered thisEnded up paying it anywayWent the next day to go over the informationWas told there was no pressure, we were pressured to buy something (anything) that dayThey need to present ALL costs up front, we felt cheated and very pressuredI would not recommend this company unless to have plenty of money and free time to give away
When we were in Tennessee , we thought we had very good experienceBut now it is completely differentI am not sure if I can share the price details that I gotDuring the sales promotion program we were told like the price of the each point is some dollars and even in the outside market the value of each point is what they saidWe bought 5k in June and another 10k points last monthThe only reason we bought is the points worth is more than what we bought and we were told that in outside markets it is sameBut I never expect any profit and it is reasonable that we expect no gain no lossBut with in two weeks I came to know that outside value is very lessThen I contacted Bluegreen customer support team to know about it and I asked if the price is very less than what you have sold to me then I would like to cancel and requested for a refund I got different answers on pricingit depends on credit score, we were not told about thisPoint value - support said we need to go through resale partner , when I contacted them the point value is < dollar which was a shock to me
I am happy to share the values if it is really needed
I am not at all happy with the sales process since it is not transparent and now I need my money back and get rid of thisWe have a mortgage of amount which is more than what it worth
I can share more details if needed
My wife and I purchased a Bluegreen timeshare in with 10,points every other year (which actually comes out to 5,every yearmore on this in a moment) Like others, I was approached in a Bass Pro shop with what seemed like a great deal: go on a weekend getaway a couple of hours from home, then get gifts totaling the amount paid (Bass Pro gift certificates)
We arrived at the location and were promptly sent to a nearby down-scale hotelok fine The next day we were scheduled to do a "minute" preview We arrived on timeand left four or five hours later, Bluegreen welcome kit in hand, after repeatedly saying no Again, as others say, they simply will not take no for an answer
How bad could it be? $10,000(ish) for 10,points But you can go all over the country! You can even exchange it with RCI to travel the world!
At 16% interest, the loan is now sitting at around $7,after years of payments (at $190/month)do the math: I've paid $12,so far, with no end in sight Over the course of the loan, I will have paid close to $24,
Alright, not great but at least I can actually use the thing, right? Here's where it really gets bad So far, in five years of ownership, we have successfully used it once One time For two nights Ok, so we went to New York city For about $6,000/night! I admit the place was nice, but not *that* nice!
I should also note that we successfully stayed in Savannah for a couple of nights on Bluegreen's dime (not at the resort, but at a nice hotel)on pain of sitting through a presentation, which, ostensibly, was to "help us understand how to use our ownership better" but really turned out to be a high-pressure sales pitch, asking us buy more points and double what we owe Luckily, we turned it downresulting in a visibly *** off salesman who practically threw us out of the place But we saved a lot of money and walked away
But see, this is how they get you: they sell you a packagesay, 10,pointspromising that you'll be able to go where ever you want! You'll have so much fun! Butand here's the catchthey don't tell you that 10,points is barely enough to eek out a night stay in most places at most times So, it turns out that most places actually aren't available at all, much less when you want them This, despite the fact that I supposedly hold a deed (or, at least, am paying off a deed) at the property
So, they play on this fact to try to get you to buy more points"buy more points!" they say, "you'll be able to do whatever you want!" they say Forgive me if I am skeptical
All in all, the resorts seem nice and it actually has the potential to be a good product But the problem is, they entice you into buying a product that you can rarely use
Returning to the 5,points per year: here's why it matters I recently attempted to book a stay in Charleston Our 10,points only afforded us three nights (well, we could have afforded four, but four weren't availableshock) But here's the catchyou can't use saved points for "high red" (aka extra busy) seasons! What are saved points, you ask? Saved points are points that you pay $to "save" from expiring every yearin our case, 5,per year So we really only have 5,points available at any given time, for a high red seasonand, guess what? I have no idea what ISN'T a high red seasonbut it's rare to find them Virtually all Bluegreen Resorts are permanently on High Red, as far as I can tell I was able to get a workaround: even though I couldn't book it online, I called and kind of berated them a bit and they "made an exception" for me Thanks
So, again, overall I want this company to be good The product seems good, and could be good But the cost-benefit ratio is sorely lacking and the high-pressure sales tactics and dishonesty are galling For the amount we pay, we could easily book a Groupon trip every year, and get more time away, with airfare included
Caveat Emptor
I went to a Bluegreen Resort and went through the Timeshare session and got a night stay as a gift for attending I went to book a place to stay around months in advance and they had absolutely NOTHING availableThe guy on the phone was rude and kept repeating the same thing over and over that it depended on availabilityBut there is nothing available So pretty much I was given a certificate for s night stay, but no where is available to staySo glad I didn't get the timeshare if this is a representation of their company
We bought this horrible time share years agoWe have tried to sell it but with their restrictions it never happenedWe have finally come to the last payment and instead of paying it off they charged us a payoff fee leaving a small balance and proceeded to write us a snotty letter saying they see we tried to pay it off but they will continue charging interest and fees on the balanceWe have never been able to book anything we wanted no matter how far in advance, the maintenance fees and taxes are enormousThis is the worst choice we have ever made and has caused years of frustration and loss of money
Originally started process to redeem Cruise that was promised after complying to certain requirements, Requirements keep changingKeep starting over
Called to redeem cruise voucher
Was told since I was an owner and had made previous payments to send in card to redeem
Called to check on status and was told that I must wait until after months of payments when I upgraded to a higher level
Called back after months and was told that I and that I must wait 4-weeks for them to process
Called back after weeks and was told they were processing and they would have it to me within 10-days
Called on Friday 4-21-and they gave me a case number XXXXXX, and *** the supervisor in Indy call center would call me back no latter than Tuesday, 4-25-
Call 4-25-and was told they were still processing and that *** the supervisor does not call people backI transferred to another supervisor and was told that *** a supervisor will email department that handle cruises and
I am currently a Bluegreen gold owner but would NEVER buy into this company againThey don't honor their word or their ownersOwner services may be the worst offender in the entire company
Do not be taken by this companyWhen we purchased about yrs ago through a Basspro "deal" we were told if at any time we wanted to sell, the company would buy back our pointsWe paid off the mortgage because of their exorbitant interest rate on loansEach year we pay the "Club dues" of >$100/yr plus the "maintenance dues" which have increased every single year; for example our "maintenance fees in were $586, in 2012, they were $and in 2016, they were >$ The representative who sold us this property told us we could "roll over" points from one year to the next, but didn't mention you have to pay money to "save the points" and further than we can use them only for certain times of the year at various resortsWhen we decided to try to sell this mess in 2007, as it's become way too expensive for retired people, we were told we could sell only through Pinnacle Vacations CompanyWe pay their fee and then found that they just list it on the internet for a year; we never received one offerI will say that most of the places we have stayed have been nice to very nice Wikipedia has a description of Bluegreen that makes it sound wonderful so I think it was written by the corporation itself Thank Boca Raton Revdex.com for not accrediting this sham corporation
Attended a sales/marketing event at Las VegasNone of the reps had a name tag, no business cardsThey tried to sell a scam time/vacation share with hidden fees, ie $2600/yr maintenance costNo paperwork, no contract, no by-laws, nothingYou will only receive something AFTER you sign or make a depositBIG SCAM! Buyer beware!!!
This is the worst company on the face of the earthI've been paying on a year mortgage for about years nowJust got off the phone with a rep who told me:
"Conference calls are not allowed." I said what? I had the wife on the phone with me so she could have inputThey flat out told me they couldn't talk to meSo I hung up and called back
I'm paying them $20,for this privilege (including interest), plus $a year in maintenance fees
Want to know why Bluegreen is the worst company on earth? Let me spell it out for you
I have what they call a 10,point planBut that's a lieIt's actually a 5,point a year plan
They give me 5,a yearYou can roll over the first year to the next, but only every yearsIt starts over
If you book something you'll often find that what you're trying to book is in "high red" or "ultra high red" seasonsBUT you can only use the 5,points from THIS yearIf you book something in high or ultra high, they will take your newest points and leave you with the old points, which can only be used for NON-high red and ultra high redRep on the phone just told me now they let people use "future points" but not sure how that works....as it still leaves me with "stale" pointsThat means you get leftovers, and you can rarely stay more than 3-nights using Bluegreen points
Just found out from a rep that in order to see if what I am looking for is available on the website, I'll need to logon at 11:pm and sit there until the clock strikes midnight in hopes of what I'm looking for to be available
I refuse to take calls from themNever accept a call, never accept anything from them - nothing is free, and I think everyone knows thisNEVER accept a hotel stay outside of points, etcThey will have you sitting there for 5-hours while they do their best to grind you down to make a sale
They are ruthless, rude, and relentlessIf any company in the world makes my blood boil, it is Bluegreen
If you want to buy Bluegreen go on eBay and find someone else whose suffering you can take overBut I'm sure they've figured out a way to stop that by now
I would happily talk to anyone anytime who is considering Bluegreen so I can dissuade them and if I could save one person from having one of the most discouraging experiences of their life...I would feel I did something right in this world
This ownership has never been easy for usThere have been problems since the beginning and we have made purchases at attempts to make it workWe bought additional points in the hopes of taking glorious vacations that the reps told us aboutWhat we have found are lies, misrepresentations, omissions, and what can be described as bait and switchWe want the accounts canceled and all the money we have paid to be refundedThe sales reps lied and deceived us about the benefits and advantages of the timeshareWe have seen nothing to the level of the hype of the salesmenThe reality is that we will be spending upwards of $50,on a vacation resort, not to mention the maintenance fees and other feesWe have found it difficult to make reservations as easy as the salesmen saidThey told us to book at non-peak times, but they knew that I am a teacher and non-peak times are during the school yearWe have purchased and upgraded a few timesThe purchase and upgrade presentations basicall
Buying into Bluegreen Vacation was one of the worst decisions I have ever made! All the lies they tell you in the short amount of time is discussingThey are literally stealing peoples hard earned money and it is very sad I was told that we would be able to use our point whenever we needed and when I tried to actually use my points that I had saved for years I was unable to use themI am absolutely ashamed that I believed such nonsense, its embarrassing
I purchased a sampler vacation package Buyer bewareThe beach resorts are not available at all during travel timesThe Savannah location was not available for a YEAR this was a complete waste of moneyIf I cannot vacation when/where I want to, what is the pointSeems like the old bait and switchAdvertise the great destinations and then magically none of them are availableThey will not refund my moneyLesson now learnedSTAY AWAY!
We are submitting this complaint to make your agency aware of the experience we had with Bluegreen Resort
This letter is intending to fill you in on the deceitful sales tactics that the Bluegreen Vacations Unlimited, Incallows its employees to use in order to sell timeshares to their customers More specifically, in our situation, the sales reps presented our timeshare to be glamorous, easy and a good investment for our family They falsified information and omitted some pertinent information in order to persuade us to purchase a timeshare contract with their company
Overall, this has been a terrible experience that we have had with Bluegreen We wanted this timeshare because they said that this would be a good investment, and was something that we could leave to our children Unfortunately, we have realized this timeshare is not something that we want to leave to our loved ones, as it would be a huge burden for them, as it is for usWe have not been able to rent out our
On August 5, my husband and I were approached by a sales person while we shopped at Bass Pro Shops in *** *** *** *** *** *** Rancho Cucamonga, CA XXXXX)They offered us a vacation package for days, nights with $basspro gift card and cruise certificate for $We purchased the package and paid $up front on 8/5/We also signed an acceptance form that had verbiage which said that if we don't end up taking the vacation, we would only forfeit what we paid ($199)A few months later, we scheduled our vacation for May 6th for nights After that was scheduled, we had to change it and we were able to, to March 6th-10th (we received confirmation via a mailed letter which we cannot presently find)We were told when we changed it to March 6th-10th that our hotel would be Tropicana in Las Vegas and that there will be a $10.20/night charge that we would have to pay out of pocket- to which we agreedHowever, after we made this change, and befor
This is the worst company ever they're Liars and true scam artist they lied to you in the beginning they talk really fast but *** and then when you need help there's no one there to help you and ever tell you that you can't use just the basic point that they give you a new beginning and how hard it is to really take a vacation with this mess I was one of the ones to get something I can't seem to get rid of this Money Pit The Never Ending money cake I'm not working right now and I can't afford to pay for this stuff I like to know how to get rid of it I would never suggest this company to anyone or for anyone to ever ever and I didn't ever do business with this company worst company ever money greedy very greedy people may God's punishment rain down on this company
We have had nothing but good experiencesOnly owners for years we think this was a great investment
If you are flexible and have no restrictions Bluegreen will wok out for youIf you only have limited or restricted time when you can travel, don't bother with this
We have found that if you can travel whenever you like and make plans ahead of time, Bluegreen offers a lot of travel optionsMy wife is retired and I work from my home officeThat means my home office can be anywhere, and we've taken the opportunity to mix work and pleasure at Bluegreen resorts
If you can arrange your time away to be from Sunday to Friday, you can take advantage of the lower rates during the weekIf you absolutely have to use weekend time, you'll be very dissatisfied, as the weekend rates are much higher than the weekday rates
If you play by the Bluegreen rules, you shouldn't have a problemIf you can only travel on short notice and on weekends, don't waste your money
NEVER AGAIN!!! BUYER BEWARE!! Full of deceit and misrepresentation Tried booking online for $149/4d-2n package, I chose Bluegreen Odyssey in Wisconsin Dells But I decided to call for booking since they offer free tickets for MtOlympus water park and the lady gave me options of either: Christmas Village or Bluegreen OdysseyI chose Odyssey of course But when I saw the email, it was changed to Wisconsin Dells Hotel Package GetawayWhen I was sold the $package back in March 2018, I was not told that it won't be on a resort but for partner hotel which they won't tell until you're in the location Oh and btw, the tickets to MtOlympus is a "gift" which means you have to attend days presentation before you could get the ticket So I have to wait after days to get the ticket??? I spoke w/ numerous agents and the last lady offered for a different dates or to have it extended til August (which I don't know if it's done) My vacation has been scheduled and no other dates available to book off the schedule so I opted for the free extension (I hope)
Bluegreen vacations is a typical sales bait, will misrepresent their offers but it's too late to find out until you've finally decided to use your vacation When you found out about it, it's too late!!! If there's no star rating, I'd do it I'm being generous w/ star
Check the reviews and find out for yourself early so you won't be sorry like I am!!!
Being a Choice Hotels customer I was contacted by BG with an offer to view their resort locations to see if this was anything we were interested inI thought for $for two nights it was not bad as we were closeChecking in we were told that we were staying at a hotel near the resortOK, we went to the hotel (star at best) and were told we needed to pay for the resort fee and taxesFound out that this stipulation was in the very fine printWe were told we should have been offered an upgrade to stay at the resort, which we were never offered thisEnded up paying it anywayWent the next day to go over the informationWas told there was no pressure, we were pressured to buy something (anything) that dayThey need to present ALL costs up front, we felt cheated and very pressuredI would not recommend this company unless to have plenty of money and free time to give away
When we were in Tennessee , we thought we had very good experienceBut now it is completely differentI am not sure if I can share the price details that I gotDuring the sales promotion program we were told like the price of the each point is some dollars and even in the outside market the value of each point is what they saidWe bought 5k in June and another 10k points last monthThe only reason we bought is the points worth is more than what we bought and we were told that in outside markets it is sameBut I never expect any profit and it is reasonable that we expect no gain no lossBut with in two weeks I came to know that outside value is very lessThen I contacted Bluegreen customer support team to know about it and I asked if the price is very less than what you have sold to me then I would like to cancel and requested for a refund I got different answers on pricingit depends on credit score, we were not told about thisPoint value - support said we need to go through resale partner , when I contacted them the point value is < dollar which was a shock to me
I am happy to share the values if it is really needed
I am not at all happy with the sales process since it is not transparent and now I need my money back and get rid of thisWe have a mortgage of amount which is more than what it worth
I can share more details if needed
My wife and I purchased a Bluegreen timeshare in with 10,points every other year (which actually comes out to 5,every yearmore on this in a moment) Like others, I was approached in a Bass Pro shop with what seemed like a great deal: go on a weekend getaway a couple of hours from home, then get gifts totaling the amount paid (Bass Pro gift certificates)
We arrived at the location and were promptly sent to a nearby down-scale hotelok fine The next day we were scheduled to do a "minute" preview We arrived on timeand left four or five hours later, Bluegreen welcome kit in hand, after repeatedly saying no Again, as others say, they simply will not take no for an answer
How bad could it be? $10,000(ish) for 10,points But you can go all over the country! You can even exchange it with RCI to travel the world!
At 16% interest, the loan is now sitting at around $7,after years of payments (at $190/month)do the math: I've paid $12,so far, with no end in sight Over the course of the loan, I will have paid close to $24,
Alright, not great but at least I can actually use the thing, right? Here's where it really gets bad So far, in five years of ownership, we have successfully used it once One time For two nights Ok, so we went to New York city For about $6,000/night! I admit the place was nice, but not *that* nice!
I should also note that we successfully stayed in Savannah for a couple of nights on Bluegreen's dime (not at the resort, but at a nice hotel)on pain of sitting through a presentation, which, ostensibly, was to "help us understand how to use our ownership better" but really turned out to be a high-pressure sales pitch, asking us buy more points and double what we owe Luckily, we turned it downresulting in a visibly *** off salesman who practically threw us out of the place But we saved a lot of money and walked away
But see, this is how they get you: they sell you a packagesay, 10,pointspromising that you'll be able to go where ever you want! You'll have so much fun! Butand here's the catchthey don't tell you that 10,points is barely enough to eek out a night stay in most places at most times So, it turns out that most places actually aren't available at all, much less when you want them This, despite the fact that I supposedly hold a deed (or, at least, am paying off a deed) at the property
So, they play on this fact to try to get you to buy more points"buy more points!" they say, "you'll be able to do whatever you want!" they say Forgive me if I am skeptical
All in all, the resorts seem nice and it actually has the potential to be a good product But the problem is, they entice you into buying a product that you can rarely use
Returning to the 5,points per year: here's why it matters I recently attempted to book a stay in Charleston Our 10,points only afforded us three nights (well, we could have afforded four, but four weren't availableshock) But here's the catchyou can't use saved points for "high red" (aka extra busy) seasons! What are saved points, you ask? Saved points are points that you pay $to "save" from expiring every yearin our case, 5,per year So we really only have 5,points available at any given time, for a high red seasonand, guess what? I have no idea what ISN'T a high red seasonbut it's rare to find them Virtually all Bluegreen Resorts are permanently on High Red, as far as I can tell I was able to get a workaround: even though I couldn't book it online, I called and kind of berated them a bit and they "made an exception" for me Thanks
So, again, overall I want this company to be good The product seems good, and could be good But the cost-benefit ratio is sorely lacking and the high-pressure sales tactics and dishonesty are galling For the amount we pay, we could easily book a Groupon trip every year, and get more time away, with airfare included
Caveat Emptor
I went to a Bluegreen Resort and went through the Timeshare session and got a night stay as a gift for attending I went to book a place to stay around months in advance and they had absolutely NOTHING availableThe guy on the phone was rude and kept repeating the same thing over and over that it depended on availabilityBut there is nothing available So pretty much I was given a certificate for s night stay, but no where is available to staySo glad I didn't get the timeshare if this is a representation of their company
They Stole my money
And sales rep
lied bad and rud customer service
We bought this horrible time share years agoWe have tried to sell it but with their restrictions it never happenedWe have finally come to the last payment and instead of paying it off they charged us a payoff fee leaving a small balance and proceeded to write us a snotty letter saying they see we tried to pay it off but they will continue charging interest and fees on the balanceWe have never been able to book anything we wanted no matter how far in advance, the maintenance fees and taxes are enormousThis is the worst choice we have ever made and has caused years of frustration and loss of money
Originally started process to redeem Cruise that was promised after complying to certain requirements, Requirements keep changingKeep starting over
Called to redeem cruise voucher
Was told since I was an owner and had made previous payments to send in card to redeem
Called to check on status and was told that I must wait until after months of payments when I upgraded to a higher level
Called back after months and was told that I and that I must wait 4-weeks for them to process
Called back after weeks and was told they were processing and they would have it to me within 10-days
Called on Friday 4-21-and they gave me a case number XXXXXX, and *** the supervisor in Indy call center would call me back no latter than Tuesday, 4-25-
Call 4-25-and was told they were still processing and that *** the supervisor does not call people backI transferred to another supervisor and was told that *** a supervisor will email department that handle cruises and
I am currently a Bluegreen gold owner but would NEVER buy into this company againThey don't honor their word or their ownersOwner services may be the worst offender in the entire company
Do not be taken by this companyWhen we purchased about yrs ago through a Basspro "deal" we were told if at any time we wanted to sell, the company would buy back our pointsWe paid off the mortgage because of their exorbitant interest rate on loansEach year we pay the "Club dues" of >$100/yr plus the "maintenance dues" which have increased every single year; for example our "maintenance fees in were $586, in 2012, they were $and in 2016, they were >$ The representative who sold us this property told us we could "roll over" points from one year to the next, but didn't mention you have to pay money to "save the points" and further than we can use them only for certain times of the year at various resortsWhen we decided to try to sell this mess in 2007, as it's become way too expensive for retired people, we were told we could sell only through Pinnacle Vacations CompanyWe pay their fee and then found that they just list it on the internet for a year; we never received one offerI will say that most of the places we have stayed have been nice to very nice Wikipedia has a description of Bluegreen that makes it sound wonderful so I think it was written by the corporation itself Thank Boca Raton Revdex.com for not accrediting this sham corporation
Attended a sales/marketing event at Las VegasNone of the reps had a name tag, no business cardsThey tried to sell a scam time/vacation share with hidden fees, ie $2600/yr maintenance costNo paperwork, no contract, no by-laws, nothingYou will only receive something AFTER you sign or make a depositBIG SCAM! Buyer beware!!!
This is the worst company on the face of the earthI've been paying on a year mortgage for about years nowJust got off the phone with a rep who told me:
"Conference calls are not allowed." I said what? I had the wife on the phone with me so she could have inputThey flat out told me they couldn't talk to meSo I hung up and called back
I'm paying them $20,for this privilege (including interest), plus $a year in maintenance fees
Want to know why Bluegreen is the worst company on earth? Let me spell it out for you
I have what they call a 10,point planBut that's a lieIt's actually a 5,point a year plan
They give me 5,a yearYou can roll over the first year to the next, but only every yearsIt starts over
If you book something you'll often find that what you're trying to book is in "high red" or "ultra high red" seasonsBUT you can only use the 5,points from THIS yearIf you book something in high or ultra high, they will take your newest points and leave you with the old points, which can only be used for NON-high red and ultra high redRep on the phone just told me now they let people use "future points" but not sure how that works....as it still leaves me with "stale" pointsThat means you get leftovers, and you can rarely stay more than 3-nights using Bluegreen points
Just found out from a rep that in order to see if what I am looking for is available on the website, I'll need to logon at 11:pm and sit there until the clock strikes midnight in hopes of what I'm looking for to be available
I refuse to take calls from themNever accept a call, never accept anything from them - nothing is free, and I think everyone knows thisNEVER accept a hotel stay outside of points, etcThey will have you sitting there for 5-hours while they do their best to grind you down to make a sale
They are ruthless, rude, and relentlessIf any company in the world makes my blood boil, it is Bluegreen
If you want to buy Bluegreen go on eBay and find someone else whose suffering you can take overBut I'm sure they've figured out a way to stop that by now
I would happily talk to anyone anytime who is considering Bluegreen so I can dissuade them and if I could save one person from having one of the most discouraging experiences of their life...I would feel I did something right in this world
This ownership has never been easy for usThere have been problems since the beginning and we have made purchases at attempts to make it workWe bought additional points in the hopes of taking glorious vacations that the reps told us aboutWhat we have found are lies, misrepresentations, omissions, and what can be described as bait and switchWe want the accounts canceled and all the money we have paid to be refundedThe sales reps lied and deceived us about the benefits and advantages of the timeshareWe have seen nothing to the level of the hype of the salesmenThe reality is that we will be spending upwards of $50,on a vacation resort, not to mention the maintenance fees and other feesWe have found it difficult to make reservations as easy as the salesmen saidThey told us to book at non-peak times, but they knew that I am a teacher and non-peak times are during the school yearWe have purchased and upgraded a few timesThe purchase and upgrade presentations basicall