DoorDash

Complaint: ***I am rejecting this response because: As I've said before, I did not receive any funds from Door DashThat is why I kept contacting the companyThe only amount I've received was the $from the previous transaction. Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Reached out to Dasher and explained number of orders a Dasher receives is based on various factors

Revdex.com:
Extremely disappointed with DoorDashRegardless, I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Sincerely, *** ***

If customer's are receiving deliveries with missing items, we urge them to contact support either within the DoorDash app or on our website so we can find a solution or even compensate the customer appropriate to the situationAfter reviewing the customer's account, we can confirm no communication
was help with the customer and our support team reporting missing items for their orders, besides their most recent order where they were fully refunded and issued additional DoorDash creditsIf the consumer is interested in possible compensation for orders with missing items, please contact support at ***
Please note DoorDash, "has no obligation to provide refunds or credits, but may grant them, in each case in Company’s sole discretion." as stated in our terms and conditions found ***

After reviewing the delivery, we were able to provide a full refund on the customer's orderIn addition, we reached out to the customer and recommended to make use of our notification system so the customer can view updates on the status of their delivery.
Thank you!

The Customer has been refunded for the discount the Merchant applied to the orderOn future orders please be advised that we do not honor Merchant-specific discounts, including happy hours specials

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Brent Earles

Complaint: ***
I am rejecting this response because:***'s ("**") réponses to Revdex.com and to Complainant are false, misleading and evasive: **'s response to Revdex.com: "Explanation on how earnings are processed was provided to *** via Case #***.": FALSE, MISLEADING, EVASIVEHere is cut&paste of ***'s referenced response to Complainaint: "At this time we are unable to send a live check of your earnings to the a**ress that you have provided; the only current payment method available to receive your earnings would be through direct deposit." It is clear to see here that *** fails to, as it claims, 'explain how earnings are processed'; rather, *** refuses mail its check to me in order to mitigate the ongoing financial injury it is causing by its failure to pay (now TWO MONTHS past due), and, further, *** fails to commit to any material time frame whatsoever to make payment **'s further response to Revdex.com: "Earnings cannot be provided via check -- they can only be provided via Direct Deposit.": MISLEADING, EVASIVE, APPEARS TO ANY REASONABLE PERSON DOING BUSINESS IN THE United States WITH A REGISTERED CORPORATION ** fails to explain WHY it cannot issue a check for $to its independent contractor as past due consideration for services rendered in good faith for the benefit of ***. *** continues to breach its contract with this independent contractor, and, when offered easy remedy, refuses to comply AND refuses to explain WHY it is failing to comply ANY RESONABLE PERSON DOING BUSINESS IN THE United States AS A REGISTERED CORPORATION OF DELAWARE (*** is a registered Corporation of Delaware) IS CAPABLE OF ISSUING A CHECK FOR $TO PAY ITS CONTRACTOR FOR SERVICES RENDERED SATISFACTORILY *** continues to fail in its duty to provide an explanation for its claim that it cannot pay via check to mitigate the damage it is causing by failing to pay electronically This is clearly a case of ***'s evasion of its duty to pay
Sincerely,
*** ***

We've reached out to the customer independently and consider this issue resolved

Initial Business Response /* (1000, 14, 2016/01/23) */
This customer has been refunded the stated amount, but since the multiple gift codes were purchased via multiple payment cards it was spread amongst them
Initial Consumer Rebuttal /* (3000, 16, 2016/01/25) */
(The consumer indicated
he/she DID NOT accept the response from the business.)
We only received a partial refund of $out of $If they can send proof of all the credits that were refunded
Final Business Response /* (4000, 18, 2016/02/05) */
The refunds were issued to the cards in reverse chronological orderAll receipts have been emailed to the customer
Final Consumer Response /* (4200, 21, 2016/02/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
We haven't received any receipts from Doordash for the refunds, if they can re-send it to the e-mail address on the Doordash account or reply back to the Revdex.com complaint with the last numbers of the credit cards

Complaint* ***I am rejecting this response because:
As of March 21, 2018, the $charge on my *** *** card charged on March 17, is still there, according to *** ***Show me proof that you have refunded the charge.Sincerely,*** ***

The delivery ordered from *** *** was cancelled because the restaurant was not able to accept their order at the timeThe customer was fully refunded for the cancelled order and issued DoorDash credits towards their account due to the inconvenienceThe receipt of the refund can be
found here: ***

Far as I am concerned this company is deactivating hard working people and not paying people for what they work forFirst and for more this company owe me for work I did for them and deactivated me for no reason, against the law to terminate someone for no reason or not advise them I for one started working for Door Dash to help me and my family out of homeless situationI was counting on working for Door Dash So further more they owe me for the dash they did not pay me for and what I have made if they did not DEACTIVATE me for NO REASON.
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

The listing has been removed, and the Customer has been contactedThis issue is considered resolved

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

We've responded to this complaint independently with the customer and consider this issue resolved

Complaint: ***I am rejecting this response because: No one from the business contacted me independently. Sincerely,*** ***

Complaint: ***I am rejecting this response because:
They did the same thing again!! They called and offered a refund and credit towards future purchase I gave them another chance They sent me inedible food again
I paid $for inedible, burnt food They refuse to issue a credit They are stealing my money again!! It is impossible to reach management All I get are stupid emails saying that they have opened a ticket for my request, whatever that means They offered me a credit of $for $of inedible food!!! They are the worst company on the planet
Here is their unacceptable response:
Hi ***We want to take a moment to apologize about the issue you experienced with your delivery from California Pizza Kitchen (Fountains).We have added a credit of $to your DoorDash account for you to use towards your next orderPlease let us know if there is anything else we can do to help make things right.Thank you,DoorDash Care Team
I have emailed them over and over and over and not gotten any response They are trying to steal my money again I paid them, they sent me inedible burnt food, and they refuse to make it right
Sincerely,Dr*** ***

Complaint: ***I am rejecting this response because:Sincerely,*** ***
I am requesting all my money back! After contacting them multiple times without help and being constantly rerouted to send erroneous emails