Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
Phone: |
Show more...
|
Web: |
www.DoseofRoses.com
|
E-mails: |
Sign in to see
|
Add contact information for Dose of Roses Beverly Hills
Add new contacts
ADVERTISEMENT
Ordered item, total of $220 and never got item. No response from customer service or their Ig page.
Placed ordered *** and no item reviewed
I want my refund .
The order in the question was placed on November 26,2019, for the enchanted galaxy rose. The order was shipped on December 24,2019 and delivered on January 4,2020. The customers desired resolution is for a full refund. Since we did not fulfill our rush processing period, we have issued the customer a refund for the shipping cost and rush processing. We are unable to refund the customer the total amount of the order since we do not cancel orders once they have been placed per company policy under "Returns and Exchanges". By placing an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
I purchased a gift from the them and have been ignored and blocked on all social media when trying to get a tracking number for my order.
I purchased the product Monday December 9th, 2019. Was told I would have a tracking number by December 12th, 2019 and when I tried to contact all forms of social media, the cellphone numbers that texted me and the emails provided I was promptly blocked. I have been scammed and want my money back. This has to be illegal to scam someone out of their hard earned money
I want the gift or I want my money back.
The order in the question was placed on December 14,2019, for the enchanted galaxy rose. During this time, we experienced a high influx of orders due to the Christmas season, resulting in a delay in processing and shipping time. The order was shipped on December 23, 2019, and delivered on December 28, 2019, by UPS. The customer's desire is to receive their order or full refund. We have fulfilled their wish.
Ordered something from them. Read the reviews and realized that it is a total scam. Many of the reviews claim that they dont get their money back.
Ordered an item and realized it was a scam. Talked to the customer support and they told me that my charges would get reverted. They actually charged me and I contacted the bank to revert the charges. I explained my situation to them and they are already filing a claim. It was bought through Amazon and they already filed a claim to get my refund. This is a total scam of a company and they try to cover up their reviews by using bots to write good reviews.
I would just like them to resolve it with Amazon and refund me my money.
The order in the question was placed on December 17,2019, for the Timeless Galaxy rose. The customer claims that he got in touch with our customer servicer department, however there are no records of any interaction. The order was shipped on December 17,2019 and delivered december 20,2019.
I ordered a product from this company on the 5th of December. I have not recieved the product, and all attempts to contact them have been in vain.
I ordered the Galaxy Enchanted Rose from this company on the 5th of December. I recieved confirmation of order number ***. It cost me $37.46. I found this product from an *** ad. I have attempted to contact them regarding the status of my package through, both, *** and email. Despite the several messages I have sent, I have recieved no product, no notification of shipping, and NO response whatsoever.
I would like a full refund from my purchase as this was supposed to be a Christmas gift for my wife.
The order in the question was placed on December 8,2019, for the Enchanted Galaxy Rose. Due to the high influx of orders due to the holiday season we experienced shipping delays. On December 19,2019 we shipped out the customers order and it was delivered on December 27,2019. Desired resolution is to end full order or full refund. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy.
I placed an order with this company on December 5th today is the 19th the website states 5 days for shipping but have heard nothing
On dec 5th I placed an order with this company not until I reached out to them on the 15th did I hear anything about my order. When I placed the order the website said they were in stock when I reached out to them on the 15th however I was told they were out of stock till the 20th this was after I was told it is 5-7days shipping so I reached out again asking if they were going to upgrade the shipping due to there mess up. I received another email stating simply I'd get an email when it ships. So I reached out a 3rd time threatening if I didn't hear anything I'd contact you guys I then received an email saying my order has shipped. However when I looked up the order number it states that only the label has been created and it still has not left the facility 24hours after the label was made. Which it's not a weekend or holiday so it should have at least been picked up by ups by now I'm seriously questioning whether this company is legit or just a giant scam. I have since gone on there *** page and seen that many other people have had the same issue to the point where there is a page dedicated to letting people know this is a scam
I will be filing for a fraud charge with my bank in the morning but I would at least like a phone call from the company and the item that I paid for
The order in the question was placed on december 5,2019, for the Enchanted Galaxy rose. During this time, we experienced a high influx of orders due to the incoming Christmas season, resulting in a delay in processing and shipping time. Desired resolution per the customer is full refund or their full order. The item was shipped on December 18,2019 and delivered on december 31,2019.
Merchant not fulfilling orders, and not responding to requests
Purchased an item from merchant on 12/14/2019 and paid a "Rush Processing" fee to guarantee shipment within 24 hours. Immediately received an order confirmation, but never received a shipping confirmation. Waited until Tuesday, 12/17/19 to request an update, but merchant was non-responsive. Sent follow up requests 12/18/2019 and 12/19/2019 and still received no response. I then tried leaving a comment on one of their Facebook posts to see if it would be noticed there. While posting I noticed that many of the posts had comments hidden. A few hours after my comment was left the merchant hid the comment from view, and still did not respond.
Seeking a refund from the merchant as the product was not shipped in the time frame guaranteed by the paid service fee
The order in question was placed by the customer on December 14, 2019, for our
product of the Galaxy Rose (half dozen) and selected Rush Processing for prompt
shipment. During this time, we experienced a high influx of orders due to the Christmas
holiday causing a delay in processing and shipment. The order was shipped on
December 30, 2019, and delivered on January 8, 2020, by the local post office. We
cannot grant the customer a full refund since we do not offer that option under our
"Returns and Exchanges" policy. Since we did not fulfill our 24 hours shipment for the
Rush Processing, we have issued a refund for the Rush Processing. By submitting an
order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our
complete Terms and Conditions.
Never received my package, didn't get a refund, wouldn't get a response to my messages or emails, and today they blocked me
Do not send product once payment is received. Will not return any emails. In addition... they remove any questions that relate to where orders are or comments from their social media pages.
A SCAM! Placed my order Dec 8th-NOTHING! Got my refund back through my bank!
Ordered a product from the vendor, never received it in the specified time or at all, vendor refuses to respond to efforts to contact them.
Ordered item "Galaxy Enchanted Rose" ORDER 98919 from vendor named Dose of Rose via website dose-roses.com on December 3 of 2019. Cost was $49.95 and $4.99 shipping and handling and was told it would take 1-2 days to process and 1-5 days to transit. Contacted the seller on December 9 to ask where my shipping information was. I received an automated response saying they would get back to me. On December 11th, after no response from the seller I emailed them and told them I wish to cancel my order for a refund. On December 13th I received a message saying they had shipped it and provided a tracking number. I checked the tracking number on December 18 and it still showed that the shipper still had not received the order. This the is the tracking number *** Which to date says the label was only ever printed. I have seen a number of reviews now on the Revdex.com website and this seems to be a common occurrence with this business.
I am seeking the full refund of the $49.95 for the product and the $4.99 for the shipping.
The order in the question was placed on December 3,2019, for the Enchanted Galaxy Rose. During this time, we experienced a high influx of orders due to the incoming Christmas season, resulting in a delay in processing and shipping time. The order was shipped on December 13,2019 and delivered on January 17,2020 . We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
Have not received the items ordered and my card has been charged. The company will not respond to my emails.
I placed an order November 27, 2019 for a Galaxy Enchanted Rose and a Galaxy Rose. I received a confirmation email with an order number *** and my Discover card was charged in the amount of $79.88. The email stated that orders can take up to 1-2 business days to process + transit time (typically between 1-5 business days). I have not received my items nor received an email stating they were shipped as of today, December 18, 2019. I emailed the company December 16 & 17, 2019 and have not received a response. I even sent a message through Facebook messenger on December 18, 2019 and no response yet.
I would like the items I ordered or a full refund.
- The order in the question was placed on November 27, 2019, for the enchanted galaxy rose and galaxy rose. During this time, we experienced a high influx of orders due to Black Friday and the incoming Christmas season, resulting in a delay in processing and shipping time. The order was shipped on December, 30,2019 and December 31and delivered January 10,2020, by UPS. Desired resolution is to end full order or full refund. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy.
I placed an order, and they took my money, but haven't shipped an order, and won't respond to any emails.
I placed an order and paid using Amazon Pay for a Galaxy Enchanted Rose for $54.94, and requested 2-day shipping to have it in time for Christmas.Order*** I have messaged the seller multiple times to get an estimate on when my order might arrive, and have received no response. I attempted to contact them via facebook with the same result. I have been thumbing through mountains of accounts from people whom have had the same thing happen to them.
At this point, I would either like the product I ordered, or a full refund.
The order in the question was placed on December 14,2019, for the Enchanted Rose Galaxy. During this time we experienced a high influx of orders due to the holiday, which led to processing and shipment delays. Since we weren't able to fulfil our 1-3 day process and shipment dates, we have refunded for shipping cost. The order was shipped on December 21,2019 and delivered on December 31,2019.
I haven't got my product ever since I purchased it on December 9,2019. My status still says my order hasn't been processed but it is just one product.
I have purchased a Galaxy Enchanted Rose for a special occasion, it was on sale and so I bought it and it was on December 9th of 2019. I was patiently waiting for a tracking number, however, I didn't not get an update email from the company. I decided to contact them and hoping for a response on 15th of December of 2019 but did not get no response. My order number is 111862 and the amount I paid is $37.46 and I paid with my debit card. I am extremely upset and If I request a refund from the company, the company will give me store credit and I don't want that at all, I just want my money back.
I want a refund because the delivery is taking too long to come. If I request a refund from the company, they will give me store credit and I don't want that, I want my $37.46 back and I was hoping the only way to get my money back is by Revdex.com because I feel like the company is a total scam and there is no doubt about it, many of the customers be having similar complains so I am not alone in this complaint
I Ordered this on December 4th, I have emailed twice with 0 response, I'm quite *** as This is now Dec 19th and Nothing, They gave tracking # on Dec 12th after my first email as an update but no email, It has been apparently waiting since Dec 12th for UPS to pick up, Be quite aware this seems to be a scam.
Amazing the flowers are super pretty and its good for any occasion
Placed order on Dec 6th. I have not recieved my order an they have not replied to my 2 emails. Im disputing my order tomorrow since I have an email from them 2 days ago an its still not in transit but I have a tracking number that's useless. Horrible company. Garbage customer service an a complete waste of time.
I ordered a couple of things from them and never received any shipping info and they won't answer my emails!! Total scam!! Dont be fooled by their professional looking website!!! SCAMMERS
I ordered a gift for my wife and I never got it and I emailed them and they said they don't see where I ordered it I had to give them PayPal where I ordered it and now they don't respond to my email
Horrible!! Horrible!! took almost a month to get delivered after emailing them with status and nothing. Received rose bear and its horrible... some of the rose buds are missing the actual rose. There is glue everywhere and the box is filthy , if you run your finger you can leave a mark. AND TO TOP IT OFF THERE IS HUMAN HAIR IN BETWEEN THE ROSE BUDS!!! oh and it smells disgusting!!!! never again !!!!! don't even bother with them. I tried looking for a phone # and nothing, i've sent emails to there customer support and nothing!!! and only leaving 1 star because I have too
Purchased item arrived damaged. No response from company.
I made a purchase for a Galaxy Rose on 12/3/19 order *** Item was shipped same day via UPS Mail Innovations with taking number *** and delivered by USPS on 12/12/19. Item arrived damaged. I emailed customer support three (3) times *** to address the issue and request replace or refund. Company has not responded.
Either replacement sent with express shipping or full and total refund.
- The order in the question was placed on December 3,2019, for the timeless galaxy rose. The customer claims they received a damaged product upon arrival. Their order was shipped on December 3,2019 and delivered on december 12,2019. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. However we are able to send a replacement item
(The consumer indicated he/she DID NOT accept the response from the business.)
I will accept a replacement shipped out to me ASAP.
The order in the question was placed on December 3,2019, for the timeless galaxy rose. We have emailed the customer to confirm their shipping address so we may send a replacement right away.
(The consumer indicated he/she ACCEPTED the response from the business.)
Company has sent out a replacement. While it has taken SEVERAL months to get this far I do accept it.