Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
Phone: |
Show more...
|
Web: |
www.DoseofRoses.com
|
E-mails: |
Sign in to see
|
Add contact information for Dose of Roses Beverly Hills
Add new contacts
ADVERTISEMENT
I ordered a galaxy rose from this company about a week or two ago and it has not shipped nor will they email me back to talk about it.
I purchased this item on 12-2-2019 and it is currently 12-17-2019. I paid 19.99 for one galaxy rose and 8.99 for faster shipping methods. I have my tracking number but I'm sure it's a fake. I'm frustrated at the fact they wont even email me back.
I paid for the item and I would like to have it if this doesnt get done then I'd like to get my money back for it cause this seems of a waste of my time.
We are unable to locate an order with the email address the customer has provided. In
order to locate an order in our system, we either need the order number, email used on
file for the order, or we can conduct an in-depth search if the customer provides the last
four digits of their credit card used on file for the order with the complete name on the
card used.
I've emailed multiple times about when I would receive my order because I paid extra money for 1day shipping haven't gotten a response I want a refund
I've emailed them multiple times about helping me with my order and after to cancel because I paid extra money for 1 day shipping and fast delivery. It's been now way past the day I was supposed to receive it. I am very upset because I've been emailing them about wanting a refund and I haven't gotten a single response.
I am looking for my money back I spent a lot of money for me to not get my order and it's very frustrating.
The order in question was placed on December 13, 2019, for our product of the Red
Rose Bear (small). Due to the incoming Christmas season during the placement of the
order, we received a high influx of orders which caused the delay in processing and not
meeting our Rush Processing. The item was shipped on December 18, 2019, and
several delivery attempts were made. The package was sent to a UPS Access Point
and remained at the location until another delivery attempt was made. On December 30,
2019, the customer refused the package, according to UPS. The package was finally
delivered on January 2, 2020. We have issued a refund for the Rush Processing since
we did not meet the time frame of the processing period. We cannot fulfill the customer's
request for a full refund since our policy under "Returns and Exchanges" does not offer
refunds to original forms of payment. By submitting an order with Dose of Roses Beverly
Hills, the customer has agreed to all policies and our Terms and Conditions.
I bought something for 54.98 on November 14th . It's been over a month I asked if it was out of stock they said yes . I asked for refund they said no
I ordered galaxy rose for 54.98 on November 14th. I emailed them in November 28th asking if it was out of stock . The person said they expected a shipment that day . So I waited. Today I asked for a refund and they said no Even tho the item hasn't been shipped or anything .
i Just want a refund for 54.98
The order in question was placed by the customer on November 14, 2019, for our
product of the Galaxy Enchanted Rose. Due to the high volume of orders for that specific
item, the order was delayed. To rectify the issue, the shipping cost was refunded and the
item was shipped on December 24, 2019, and delivered on January 3, 2020. Under our
"Returns and Exchanges" policy, we do not offer refunds to original forms of payment. By
submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all
policies and our complete Terms and Conditions.
Ordered a product on Nov 30th and never been shipped. Will not respond to emails about shipment and has no other way to contact them.
On November 30th I ordered some products from this company. I paid extra for expedited shipping and they have not shipped my package. I have tried to contacted them through their email on 3 separate occasions and they never respond back. I want them to cancel my order since they haven't shipped it and have no other way to contact this company besides the email address that they wont respond to.
I just want them to cancel the order and refund the money that was charged.
The order in question was placed on November 30, 2019, for our products of the Galaxy
Enchanted Rose x2 and Galaxy Roses x3. During this time, we received a high influx of
orders due to Black Friday and the incoming Christmas holiday which resulted in the
delay of processing and shipping. The items were shipped on January 3, 2020, and
delivered on January 8, 2020. Under our "Returns and Exchanges" policy, we do not
offer refunds to original forms of payment and are unable to fulfill the customer's request
of issuing a refund, the items have also been accepted by the customer. By submitting
an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and
our complete Terms and Conditions
the worst of the worst when it comes to services, they prioritize celebrities or influencers rather than real customers who are trying to surprise their loved ones. It's a real shame a company can do this. they don't bother contacting and hide or erase any negative comments or reviews from their social media sites or website where they sell their really questionable products. Please if you're looking to surprise a loved one with a lovely gift, stay far away from Dose of Roses. They're are similar sites as well doing the same thing. So be wary and do some research on the business you're giving service to the next time you make a purchase.
Unlike most people on here, I actually received my flowers. However, my flowers look like dollar store knockoffs. They are made with cheap plastic and cellophane petals and leaves. They were supposed to be uniquely designed... all of mine look the same. Furthermore, they were to ship 1 in a box, mine came 2 in a box and 8 of the 12 are damaged (broken leaves, smashed petals, etc.).
Their customer service has yet to respond to me to I went to social media. They removed my negative reviews and comments on Facebook. They blocked my negative post from their page on their Instagram. And they deleted my 1 star review on their website.
Do not buy from them. They are not worth the disappointment and lies.
Placed order almost 3 weeks ago for the galaxy rose in the case, paid for rush processing and yet the only thing I have gotten was a order number and no response from customer service, lost 60 dollars on this and now have to figure out quickly what to get my wife for Christmas
Total scam. They don't answer their support emails, and the UPS tracking numbers they give are meaningless, as the items never actually reach UPS' hands. I waited weeks, and emailed them multiple times. I had to contact my bank and reverse charges. Anyone claiming they're amazing are fake reviews, likely by the people running the scam.
December 17, 2019,
1. Not Received:
I've placed an order on December 6 and yet to receive the product or even processed.
2. Deception:
Dose of Roses are sophisticated in that they have over 20 Facebook accounts creating fake positive reviews while hiding people's complaints of not receiving this product. They do this by switching their view to most relevant and the people that have complaints are hidden. There have been other users that observed that their negatives comments are also deleted. If you notice many users will repeat comments such as music is playing, or they love their roses but will not post any pictures or respond.
3. Reporting
I have reported them to Facebook using the report feature; however, given the longevity of this page it seems Facebook is either unaware or being lied to by the site. If anyone has been a victim of this site, I recommend filing complaints.
4. Action.
I want my product that I order XXXXXX, completed and an apology.
I strongly suggest to merchant to either update their inability to meet supply and register their products as sold out and to complete their order.
5. Ignore:
If they continue to ignore my emails and messages on Facebook, I have already contacted my financial institution to help resolve this matter.
Thanks
Was told that the processing time was 1-3 days and I haven't even had an update on it since I've purchased the products more than a week ago
Customer service is absolute garbage. No one answers no matter how many times you email them and they don't have any other way to contact them. Been almost 3 weeks and still have received any communication at all. Just want a refund now....don't waste your money here
My tangerine rose is here with me already, thank you for the on time delivery! It was wrapped so carefully as well and I appreciate that. Will definitely recommend.
Can't get any contact through email "support". Can not figure out where my order is at. Would NEVER buy from them again.
Can't get any contact through email "support". Can not figure out where my order is at. Would NEVER buy from them again.
100% refund
The order in the question was placed on December 5th, 2019, for the Galaxy Enchanted Rose. Due to the high volume of orders for that specific item, the order was delayed. To rectify the issue, the shipping cost was refunded and the item was shipped on December 18, 2019, and delivered on December 28,2019 . Under our "Returns and Exchanges" policy, we do not offer refunds to original forms of payment. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our complete Terms and Conditions.
I have purchased a product from this company on December 6th, 2019. I was billed $36.50. I have sent emails left and right with no response. A scam.
I have purchased a product from this company on December 6th, 2019. This company was advertised all over Facebook. I went to their website and bought a rose for a Christmas present. I was billed $36.50. It is now December 15th, 2019. I have emailed this company left and right about when I will get an update for the item I have purchased. No update at all, not even an email back. I later find out this company advertised on Facebook was a scam and would just like my money back and for someone to pay the price.
I am looking for a full refund as well as for the company to be closed down for terrible business practices.
The order in question was placed on December 5, 2019, for our product of the Beauty in
the Galaxy single rose arrangement. We had run out of stock of the item and issued a
refund to the customer on January 13, 2020.
The order in question was placed on December 5, 2019, for our product of the Beauty in
the Galaxy single rose arrangement. We had run out of stock of the item and issued a
refund to the customer on January 13, 2020.
The order in question was placed on December 5, 2019, for our product of the Beauty in the Galaxy single rose arrangement. We had run out of stock of the item and issued a refund to the customer on January 13, 2020.
I ordered this product on dec 4. Never received item yet. Emailed customer service no response. Called no response. Messaged company on Facebook
They don't respond to numerous attempts. I have yet to receive my product along with hundreds of other people according to their Facebook page. I just want a refund or the product overnighted you me
I want a refund or the product overnighted.
The order in the question was placed on December 4,2019, for the Enchanted Galaxy rose. Due to the high influx of orders due to the holiday season we experienced shipping delays. On December 17,2019 we shipped out the customers order and it was delivered on December 24,2019. Desired resolution is to ship full order or a full refund. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy.
I ordered two different products plus a personalized message one card plus rush shipping and haven't received a tracking number or my products.
I placed an order on December 8th 2019 around midnight for three different products.
Order summary
Scarlet Red Ã? 1
White / Small (9 Roses)-$99.95
Love Heart Rose Bear Limited Edition Ã? 1
Red (White Heart) / Medium-$69.95
Personalized Gift Message Ã? 1-$9.99
Rush Processing Ã? 1-$4.99
I received an order confirmation on December 8th 2019 at 12:56am. It has been over a week and I still have not received a tracking number or an email back in regards to my order. My order # is ***. I sent the company an email on the 11th, 13th and 14th to their customer support which was in their confirmation email and again on their actual site. I paid using my credit card where the funds were already taken from my card.
I would like to be refunded the for half of what I paid $75 due to the serious negligence of the business, the inconvenience and just poor customer service altogether. I would also like my items to still be delivered with rush shipping considering this was a gift for a loved one.
The order in the question was placed on December 8,2019, for the scarlet red arrangement and the red white rose bear. During this time, we experienced a high influx of orders for the incoming Christmas season, resulting in the delay of processing and shipping. We were unable to ship the Scarlet Red arrangement, we have issued a refund on January 7,2020. The Red white rose bear was delivered on December 31,2019.
I purchased this item two weeks ago and they just now create a shipping label for it. It was a Christmas gift and now who knows if it'll be here.
The item that I purchased is not cheap. It costed me about $70 in total. The kind of shipping that I chose was Rush Shipping. However, I ordered this item on December 2nd early in the morning. It is now December 14th, and the shipping label was created on December 13th. I tried to contact customer service about this issue, but no one contacted me. All I received was an email saying that my request has been received and is being reviewed by staff. No communication afterwards, and I created it on December 10th. I am afraid that my item will not be here in time for Christmas. I am also concerned that my item will not be of the same quality as advertised. I have recently read many reviews regarding the same issue as I am having currently and they all say that the same thing as I am saying now.
I simply want a refund.
The order in the question was placed on December 2,2019, for the Enchanted Galaxy Rose. During this time, we experienced a high influx of orders due to the incoming Christmas season, resulting in a delay in processing and shipping time. The order was shipped out on December 13,2019 and delivered on December 17, 2019. Just in time for christmas.
I am writing this complaint because I recently ordered from this website and they have yet to fulfill my order.
***
Total of purchase: $106.84
Rush Processing: $1.95
I would like for this business to deliver the product or just give me a full refund and I'll be on my very way.
The order in the question was placed on December 4,2019, for the Enchanted galaxy rose. During this time, we experienced a high influx of orders for the Christmas holiday which caused a delay in the processing of orders. We have refunded this order because the order was never shipped. The refund was issued on December 18,2019.
Placed an order 2 weeks ago, have heard nothing since.
I placed an order with this company on dec. 2nd. I have since heard nothing from them. No movement in the order other than they received the order. I paid for rush processing and this is no rush. I have sent then 2 emails with no response. The payment was 38.73 with my Mastercard. The order
Contact by customer service, and the order i paid for. They could also refund the rush processing fee considering they have yet to process the order.
- The order in the question was placed on December 2,2019, for the enchanted galaxy rose. During this time, we experienced a high influx of orders due to the incoming Christmas season.The order was delayed and shipped out on December 13,2019 and delivered december 24,2019. Since we weren't able to fulfill rush processing we have refunded for that.
I placed an order online. ,I received a confirmation number but never Any tracking info and cannot contact anyone
The original purchase was on 12-6-19
The order amount was for 37.46$
I pad with my debit card *** I received confirmation number but never any shipping info from them. And cannot get in contact with them at all.
I'd like to receive a refund.
The order in the question was purchased on December 6,2019, for the enchanted galaxy rose. During this time, we experienced a high influx of orders for the incoming Christmas season, resulting in the delay of processing and shipping. The order was shipped on December 18,2019, and delivered on December 28,2019. We are unable to refund the customer the total amount of the order since we do not cancel orders once they have been placed per company policy under "Returns and Exchanges". By placing an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.