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Dose of Roses Beverly Hills

2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021

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Reviews Retail Florist Dose of Roses Beverly Hills

Dose of Roses Beverly Hills Reviews (%countItem)

I made a online purchase and have yet to recieve my package, nor have I been notified if my order has even been processed.
On December fifth I made a online purchase from this website and recieved a confirmation email stating I would be contacted in 2-3 buisness days letting me know my order was processes. It has been 8 days since that email and I have already send 3 emails to their customer support line and have yet to get a reply from them. Also, my bank account was charged the day after I made the online purchase.

Desired Outcome

I wish to either recieve my package before Christmas of 2019 or be fully refunded before Christmas 2019

Dose of Roses Beverly Hills Response • Apr 03, 2020

- The order in question was placed by the customer on December 5, 2019, for our product
of the Galaxy Enchanted Rose. During this time, we experienced a high influx of orders
due to the Christmas holiday causing a delay in processing and shipment. The customer
stated that they want their order before Christmas of 2019. Their order was shipped on
December 18, 2019, and delivered on December 24, 2019, by USPS, fulfilling the
customer's request of receiving the item before Christmas.

Scam. Never shipped order and won't reply to email or social media.

Ordered the 4th, and live in the same state as the company and still nothing. Company will not respond on social media or via email yet I see their sponsored content all day long. Don't be fooled. It's a SCAM!

Placed order Dec 2. Emailed inquiring about order when time exceeded what they claim processing takes and they said they were out of stock and I will receive a tracking number when they get in . Then gave me a code that doesn't even work for future purchases. When I asked about that I haven't heard from them . It's been almost 2 weeks and it was supposed to take 8 days max

Ordered at the beginning of December & received the email the order is processing, payment already posted, I've sent 3 emails & nothing yet. Was going to be a christmas gift to someone!

I ordered three of their products which I was supposed to receive over two weeks ago. Still nothing. No email returns after the countless amount I've sent, no contact number listed either. Do not, I repeat DO NOT order from this company. People ive talked to have had the same issues and also claimed when finally receiving their products they were nothing like what they advertise.

I bought a Galaxy enchanted rose over a week ago, paid for rush processing, and have yet to receive any tracking information on my package.

I ordered my item over a week ago and still haven't received any tracking info for my order. This company a SCAM!!! I've sent two emails regarding my order and of course they haven't responded All I got was just an automated email saying that they are '"looking into" my case. Anyone who's considering ordering anything from this website, please don't. Some people claim the product the received was very cheap and not at all what they advertise, but most people don't receive anything at all! DO NOT ORDER FROM DOSE OF ROSES!!!

My boyfriend ordered the galaxy rose and you can still see the glue on it. SO cheaply made and horrible customer service! He deserves a refund because what he received was NOT like what was pictured in the images.

The products described are not what you receive. Everything about the sale was deceptive and once I received a far cheaper product than I had paid for (even after it was on sale) I wanted a refund. There are absolutely no refunds given under any circumstances. Even if you have the product, undamaged, and receipts, and pay for the return shipping, you *** only receive store credit. This company is being manipulative and has poor quality and morals. They should be put out of business. Please do not buy from them, you *** regret it, and it *** be a poor use of your money.

Bought the 24 karat galaxy rose for my wife for our 1st year wedding anniversary. The thing is plastic...I paid $50 for a plastic rose this would be fine if it did not also look cheap and poorly made. the good reviews on here are fake these people probably work for this business and were paid to make them no person that buys this is going to say these kinds of things. I could care less about my delivery time if the product is ***.

My sweet husband surprised me with a "rose teddy bear". Shocked is an understatement. Cheap, sleazy, and downright ugly. No real roses, no rose scent..... hideous. I looked the company up..... It's exactly like the teddy bear:/ Save your money...... Disgusting.

Has been well over a week have not received any information on item. Have emailed them 3 to 4 times with mo response to a single email.
I purchased item on 11/29/2019. Have not recovered any info or email back and it is 12/12/2019. Payment method was a debit card. Order number

Desired Outcome

Either I want my money back or the item delivered as described

Dose of Roses Beverly Hills Response • Jun 15, 2020

- The order in the question was placed on November 30, 2019, the customer ordered the Enchanted Galaxy rose. During this time, we experienced a high influx of orders for the Christmas holiday which caused a delay in the processing of orders. The order was shipped on December 13, 2019, and delivered on December 21, 2020. We fulfilled the customer's request by delivering their order.

Hello, I placed an order over two weeks ago for something that was supposed to be shipped and delivered within 2 to 7 business days. Still nothing.
Hello, over two weeks ago I placed an order that was supposed to be shipped and delivered within 2 to 7 business days. To date I still have not received my order nor any communication from them. I have sent multiple emails to their support email which guarantees it will be answered within 24 hours, these have all been ignored and none have been responded to.

Desired Outcome

I would just like my product, and company's to stop promising false shopping and delivery times.

Dose of Roses Beverly Hills Response • Jun 15, 2020

The order in the question was placed on december 4,2019, for the Enchanted Galaxy Rose. During this time, we experienced a high influx of orders due to the Christmas holiday causing a delay in processing and shipment. The customer stated that they just want their order. On december 18,2019 the order was shipped and delivered by December 24,2019.

Well it appears that I, like many may have fallen for a scam. Placed my order about 2 weeks ago and haven't heard a thing since. Even tried reaching out to them and got nothing.

Dose of roses is a scam site . They take your funds and never send a product

So far I am very disappointed No update and I paid for fast delivery no product or response to my email.12 days to Christmas and my special gift is in limbo . Starting to think this is a scam.

communication failure with this company
this company is fast to spam you with text messages and emails wanting your money for a product but never will respond back with any kind of updates you as the consumer are left hanging in limbo
stay clear of companies that do not have proper communication channels
its been a week and order is still just confirmed not even shipped

I think I just got scammed. Ordered a week ago and now no response to my inquiry. I'm disputing the charges with my credit card company. AND definitely spreading the word for all to beware!

I ordered, they took my money and never sent me anything. Will not respond to inquiries.
I ordered on November 30th with a 5 to 7 day delivery. On December 7th I contacted them in regards to my order and received nothing back. I again contacted on December 11th and to date no response. I never receive anything beyond my order confirmation from them. Never even got a shipping notice NOTHING AT ALL.

Desired Outcome

I want my money back and would like the proper authorities notified about this fraud.

Dose of Roses Beverly Hills Response • Mar 19, 2020

- The customer placed an order on November 29, 2019, for our product of the Galaxy Enchanted Rose. During this time, we experienced a high influx of orders due to Black Friday and the incoming Christmas season, resulting in a delay in processing and shipping time. The order in question was shipped on December 15, 2019, and delivered on December 21, 2019, by UPS. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. Since we did not fulfill our policy of three-day processing, a partial refund has been issued for the shipping cost. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions

Customer Response • Mar 19, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)

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Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021

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