Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
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Have emailed several times about an order with 0 response from them.
I ordered my item over a week ago and still haven't received any tracking info for my order. This company a SCAM!!! I've sent two emails regarding my order and of course they haven't responded All I got was just an automated email saying that they are '"looking into" my case. Anyone who's considering ordering anything from this website, please don't. Some people claim the product the received was very cheap and not at all what they advertise, but most people don't receive anything at all! DO NOT ORDER FROM DOSE OF ROSES!!!
I bought a Galaxy enchanted rose over a week ago, paid for rush processing, and have yet to receive any tracking information on my package.
I ordered three of their products which I was supposed to receive over two weeks ago. Still nothing. No email returns after the countless amount I've sent, no contact number listed either. Do not, I repeat DO NOT order from this company. People ive talked to have had the same issues and also claimed when finally receiving their products they were nothing like what they advertise.
Ordered at the beginning of December & received the email the order is processing, payment already posted, I've sent 3 emails & nothing yet. Was going to be a christmas gift to someone!
Placed order Dec 2. Emailed inquiring about order when time exceeded what they claim processing takes and they said they were out of stock and I will receive a tracking number when they get in . Then gave me a code that doesn't even work for future purchases. When I asked about that I haven't heard from them . It's been almost 2 weeks and it was supposed to take 8 days max
Ordered the 4th, and live in the same state as the company and still nothing. Company will not respond on social media or via email yet I see their sponsored content all day long. Don't be fooled. It's a SCAM!
Scam. Never shipped order and won't reply to email or social media.
My sweet husband surprised me with a "rose teddy bear". Shocked is an understatement. Cheap, sleazy, and downright ugly. No real roses, no rose scent..... hideous. I looked the company up..... It's exactly like the teddy bear:/ Save your money...... Disgusting.
Bought the 24 karat galaxy rose for my wife for our 1st year wedding anniversary. The thing is plastic...I paid $50 for a plastic rose this would be fine if it did not also look cheap and poorly made. the good reviews on here are fake these people probably work for this business and were paid to make them no person that buys this is going to say these kinds of things. I could care less about my delivery time if the product is ***.
The products described are not what you receive. Everything about the sale was deceptive and once I received a far cheaper product than I had paid for (even after it was on sale) I wanted a refund. There are absolutely no refunds given under any circumstances. Even if you have the product, undamaged, and receipts, and pay for the return shipping, you *** only receive store credit. This company is being manipulative and has poor quality and morals. They should be put out of business. Please do not buy from them, you *** regret it, and it *** be a poor use of your money.
My boyfriend ordered the galaxy rose and you can still see the glue on it. SO cheaply made and horrible customer service! He deserves a refund because what he received was NOT like what was pictured in the images.
Hello, I placed an order over two weeks ago for something that was supposed to be shipped and delivered within 2 to 7 business days. Still nothing.
Hello, over two weeks ago I placed an order that was supposed to be shipped and delivered within 2 to 7 business days. To date I still have not received my order nor any communication from them. I have sent multiple emails to their support email which guarantees it will be answered within 24 hours, these have all been ignored and none have been responded to.
I would just like my product, and company's to stop promising false shopping and delivery times.
The order in the question was placed on december 4,2019, for the Enchanted Galaxy Rose. During this time, we experienced a high influx of orders due to the Christmas holiday causing a delay in processing and shipment. The customer stated that they just want their order. On december 18,2019 the order was shipped and delivered by December 24,2019.
Has been well over a week have not received any information on item. Have emailed them 3 to 4 times with mo response to a single email.
I purchased item on 11/29/2019. Have not recovered any info or email back and it is 12/12/2019. Payment method was a debit card. Order number
Either I want my money back or the item delivered as described
- The order in the question was placed on November 30, 2019, the customer ordered the Enchanted Galaxy rose. During this time, we experienced a high influx of orders for the Christmas holiday which caused a delay in the processing of orders. The order was shipped on December 13, 2019, and delivered on December 21, 2020. We fulfilled the customer's request by delivering their order.
My husband ordered an item from this business online 3 weeks ago. They have collected their money, however, we have not received the product.
My husband ordered an item from this business online 3 weeks ago and requested rush shipping (which he paid extra for). They have collected their money, however, we have not received the product. We have both tried to reach out by email, phone, their website and Instagram with no response. I believe we have been scammed.
We simply want what we paid for. And a refund for the rush shipping would be nice since 3 weeks is NOT a rush.
- We are unable to locate an order with the email address the customer has provided. In order to locate an order in our system, we either need the order number, email used on file for the order, or we can conduct an in-depth search if the customer provides the last four digits of their credit card used on file for the order with the complete name on the card used
(The consumer indicated he/she ACCEPTED the response from the business.)
We FINALLY received our product on Christmas Eve.
Placed an order, failed to deliver, won't reply
On 28 Nov 2019, I placed an order with DoseOfRoses *** I paid for rush handling. Received an email thanking me for my order and that a notice would be forthcoming regarding the sending of the product. 4 days passed and I hadn't heard anything. So I sent an email to their customer service. They apologized and gave me a discount code to use later but they didn't know when they would be getting the product in. A few days later, I inquire again as to the status, and get back basically the same answer. This morning I ask for a refund, as it has been nearly 2 weeks (not exactly "rush"), and I hear nothing from them. I try to contact them on facebook, and they delete post, and ignore my private message.
I feel they are a scam site. If they aren't, then they should refund my money.
I would like a refund.
I would like to cancel this complaint. Business managed to get the product I ordered to my wife.
I ordered, they took my money and never sent me anything. Will not respond to inquiries.
I ordered on November 30th with a 5 to 7 day delivery. On December 7th I contacted them in regards to my order and received nothing back. I again contacted on December 11th and to date no response. I never receive anything beyond my order confirmation from them. Never even got a shipping notice NOTHING AT ALL.
I want my money back and would like the proper authorities notified about this fraud.
- The customer placed an order on November 29, 2019, for our product of the Galaxy Enchanted Rose. During this time, we experienced a high influx of orders due to Black Friday and the incoming Christmas season, resulting in a delay in processing and shipping time. The order in question was shipped on December 15, 2019, and delivered on December 21, 2019, by UPS. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. Since we did not fulfill our policy of three-day processing, a partial refund has been issued for the shipping cost. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions
(The consumer indicated he/she ACCEPTED the response from the business.)
I think I just got scammed. Ordered a week ago and now no response to my inquiry. I'm disputing the charges with my credit card company. AND definitely spreading the word for all to beware!
communication failure with this company
this company is fast to spam you with text messages and emails wanting your money for a product but never will respond back with any kind of updates you as the consumer are left hanging in limbo
stay clear of companies that do not have proper communication channels
its been a week and order is still just confirmed not even shipped
So far I am very disappointed No update and I paid for fast delivery no product or response to my email.12 days to Christmas and my special gift is in limbo . Starting to think this is a scam.