Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
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Dose of roses is a scam site . They take your funds and never send a product
Well it appears that I, like many may have fallen for a scam. Placed my order about 2 weeks ago and haven't heard a thing since. Even tried reaching out to them and got nothing.
Haven't received my order. Company isnt responding to my requests. I ordered over a week ago on 12/2/2019. I received a confirmation email in my order
Haven't received my order. Company isnt responding to my requests. I ordered over a week ago on 12/2/2019. I received a confirmation email in my order but still have yet t receive my order. I have not gotten a shipping email stating that it has shipped, even when they say that it would ship within 1-2 business days. I tried emailing the support email to inquire about my order and I haven't received a response. My order number *** My total was 37.46 Its was an enchanted led rose galaxy addition.
Send the item in time for Christmas or send me a refund
- The order in the question was placed on December 3, 2019, for the enchanted galaxy rose. During this time, we experienced a high influx of orders for the Christmas holiday which caused a delay in the processing of orders. Customer states that if we don't send their order before Christmas they would like a full refund. We did not meet their expectations and we have refunded them for shipping cost. Their order was shipped on December 13, 2019 and was delivered on January 17, 2020. Under our "Returns and Exchanges" policy, we do not offer refunds to original forms of payment. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our complete Terms and Conditions.
(The consumer indicated he/she DID NOT accept the response from the business.)
Their website stated shipment within 1-3 days there was no notice of delays due to the holiday posted. It was written in ad and on product site that it would be in time for Christmas. I attempted numerous contact attempts with no response over a month.
Their response claims it was shipped Dec 13th but ups says it wasn't giving to ups until January 13th.
The order in the question was placed on December 3, 2019, for the enchanted galaxy rose. Unfortunately, we no longer may fulfill the request of a refund due to the delay. However, we may offer the customer store credit for any future purchases. Waiting for customers response.
I have purchased $60 in product from this seller on Black Friday. There's been no correspondence or reply to my inquiry about the purchase since then.
My purchase order number is *** I purchased two items from them during their Black Friday sale equal to about $60 payment, with my credit card. I received an email confirmation on the order which stated shipping would occur within 1-2 business days and would take 1-7 business days to receive my order. It has been over 3 weeks at this point and I've received nothing. I have tried their Facebook messenger, Instagram, email and support/customer service line multiple times and reached no one. I've been attempting to reach a rep from the company for 1 week now without success. I called and messaged during what would be considered normal business hours on the west coast and no one answers.
I would like the business to reply and actually send me the products purchased, expedited shipping so I receive them by Christmas as they were meant as a gift.
- The order in the question was placed on November 29,2019, for the enchanted rose galaxy. During this time, we experienced a high influx of orders due to Black Friday and the incoming Christmas season, resulting in a delay in processing and shipping time. The order was shipped on January 2,2020 and delivered January 10,2020, by UPS. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. Since we did not fulfill our policy of three-day processing, a partial refund has been issued for the shipping cost. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
I purchased my mother's Christmas present through dose of roses and have not received my item nor my many many requests for a refund, .
I placed an order through dose of roses through the web on Thanksgiving this year for my mother's Christmas present and have not received the item nor a answer to multiple emails for a refund. My order number *** I placed the order on 11/28/19 I was charged 58.91( USD) and paid by Visa card.
Because I am not Intrested in a company who handles there business this way
They have refunded my order . Thanks very much for the wonderful help .
I ordered something and the website says someone will send details and confirmation within 24hrs. I have yet to hear anythng and my money was taken on
The day of the order. I have reached out to them on numerous occasions. Still, no response whatsoever. I would like my money returned. I dont want to do business with a company like this. It's bad business and scamming. Please help.
I would like a refund. This is disgusting behavior and I would like a refund and to have no further contact. I also feel like there business be shut down. Also prosecution for fraud.
My order was finally shipped and was received.
I purchased the Galaxy Rose for 54.94. They sent a confirmation email but have got no response since then.
I placed an order on 12/5/19. At that time I got an email stating they have confirmed my order and in 1-2 business days I would receive confirmation that my order has shipped. I have emailed multiple times for an update and got no response from anyone.
I would either like to have my order shipped or a full refund.
I received this item just before Christmas which was not what was initially stated. However the item was received as detailed.
I have yet to receive my item it was purchased over a month ago....
I ordered on 11/15 It is now 12/12 and it has not even shipped yet
I want a refund
The order in question was placed on December 5, 2019, for our product of the Galaxy
Enchanted Rose. During this time, we experienced a high influx of orders for the
Christmas holiday which caused a delay in the processing of orders. The order was
shipped on December 18, 2019, and delivered on December 28, 2019, by USPS. A
partial refund on the order in regard to the shipping cost has been issued since we did
not fulfill the three day processing period. The customer's request for a full refund cannot
be granted per company policy under "Returns and Exchanges" which states full refunds
to original forms of payment are not issued. By submitting an order with Dose of Roses
Beverly Hills, the customer has agreed to all policies and our complete Terms and
Conditions.
Have been waiting for my order never gotten anything yet. Won't ship out my order and never answer my email.
Shady company.. I placed my order 10 days ago and have yet to receive any updates or tracking number!! I emailed the support team and got no response so yess this company is garbage!! DONT ORDER FROM THEM
This company is a complete scam. I placed an order a week ago with 1 day shipping. The order "shipped" the next day but all it was, was them creating a shipping label. No response from the company since in regards to the status of my order. Do NOT waste your money with this company.
I payed for a rose no email, no call number , no tracking number or anything. They will not respond to emails either
I dont understand.... this company will respond to good reviews here but wont respond to my emails thats cool im getting a refund scam!!!!!
Order placed on November 30th just a order confirmation. They've already taken the money out of my bank. I sent an e mail on December the 9th to ask where my rose is at. still no response. I'm totally upset at this purchase and will never buy from them again. Hoping that I eventually get what I've already paid for.
Been 4 days since ordered absolutely no response when emailing them, this is a scam
Won't answer emails or ship out my order for an item that was purchased on the 5TH of this month. I have already emailed their customer support but received no response and no update; they seem to like ignoring the requests for tracking/shipping information from the people who pay good money, PLUS high shipping costs for 1-3 day deliveries, for their higher priced items. It's been a week now and no kind of update or response at all, even though I have sent them a facebook message and have been waiting for a response (their messenger says that they typically respond immediately) but yet I have been waiting for a response for 12 hours now. A seriously shady company! I will wait for a response for a couple more days; however, if given no response to my email or direct messages, I will be disputing the charge on my card!
I ordered two of the enchanted led rose and they told me it would ship 1-5 business days.. I even paid for rush processing and shipping... here almost two weeks later, I haven't even got a tracking number as to it not shipping yet. I paid $89... I made multiple attempts to contact them. they definitely scammed me
I placed my order 12/1/19 and still NO email with shipping info or tracking # I've sent several emails and left voice messages no response. I will be very upset if I do not get my purchase, that my son wanted to give to his girlfriend for Christmas.
I also paid more that another competitor had advertise.
Never again!!!
I placed an order on December 3rd. To this day I have yet to receive a shipping confirmation and my money has been taken. They dont respond to email
On December 3rd, I placed an order for $37.46 for a Galaxy Rose. I got an email stating the order has been received. The email states the orders can take up to 1-2 business days to process + transit time (typically between 1-5 business days). I have emailed the company and even attempted to reach them via phone to discuss my order and to find out where the item is as I have yet to receive a shipping confirmation. I am unable to reach anyone after MULTIPLE attempts.
I wish for a refund of the order amount to be placed back on my card. I don't even want the item now
The order in the question was placed on December 3,2019, for the Enchanted galaxy rose. During this time, we experienced a high influx of orders due to the Christmas holiday causing a delay in processing and shipment. The order was shipped on December 13,2019 and was delivered on December 19,2019.
(The consumer indicated he/she DID NOT accept the response from the business.)
They shipped it sfter I submitted a complaint to the Revdex.com. Prior to this, NO communication to me explaining ANYTHING! Nor did they update their website advising that due to high demand, their would be a dealy in shipping. It advised 1-2 business days processing then 1-5 business days for shipping. Instead of a refund, they offered me a credit to their site which I declined. Why would I want a cresit from a company that doesn't respond to customers via email or even Facebook to their inquiries along with MULTIPLE negative reviews to being a scam. I want my refund and will not accept anything else. Furthermore I did NOT accept the item, I had it returned
The order in the question was placed on December 3,2019, for the Enchanted galaxy rose. After investigating the order, upon delivery the item was refused and sent back to our facility. We then issued store credit for the order, per our policy.
(The consumer indicated he/she DID NOT accept the response from the business.)
I responded to the company I didn't want the store credit but a full refund. Why would I want a store credit from a company that didn't honor their delivery times. I recieved no response and no refund.
The order in the question was placed on December 3,2019, for the Enchanted galaxy rose. After viewing the inquiry, the customers order was shipped from our facility late. Resulting in a late delivery. We are terribly sorry for the shipment delay. We are able to provide store credit for a future purchase but can not process a refund to the original form of payment.
What they advertise isn't what we as customers get. They charge an unreasonable price for a cheap alternative.
They say and I quote from their website "The process by which our roses are crafted is very unique! First, we take the roses that are grown from our farms in Ecuador and use a special technique that freezes them and make them into molds. We then use the frozen moldings as a model to replicate thousands of unique Galaxy Roses that live forever.
Finally, we coat each of them in 24K Gold and then we cover them in an iridescent holographic coating to make the rose and petals sparkle in the light. Then we hand place each iridescent holographic coated petal which makes the roses look so eye-catching!
Each rose is one of a kind and made to last a lifetime so your loved one will be reminded every single day just how much they mean to you!" but what I got was a cheap plastic rose that's not what they said I would get.
I would like a full refund for false advertising. It's not a real rose, it's pure plastic
The order in the question was placed on May 3,2019, for the Small Purple Rose Bear. or the Small Purple Rose Bear. During this time, we experienced a high influx of orders due to mother's day. The customer would like a full refund, The order was shipped on June 25,2019. We are unable to verify the delivery. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.