Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
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I love how varied the roses can be in this shop. They've got the classic red, pin, yellow and white. But they don't stop there, they've got midnight blues and LED roses as well. You should check them out for yourself.
As per special request, my order was delivered a day earlier than it should be. Thanks DoseOfRoses for tending to my favor, I will be back for more.
Boxes of flowers arrive three days ago. Love the agreement. Thanks
This company has a horrible reputation, and has declined to respond to my message for a refund. They are thieves and should be shut down.
Dose of roses order ***, paid with ***. Close to a $25 purchase they will never fulfill.
Refund
- The order in question was placed on September 22, 2019, by the customer for our
product of the Galaxy Rose. The tracking number for the item is appearing to be invalid
in our system. We have reached out to the customer to verify if they have received their
Galaxy Rose and are awaiting a response to rectify any unresolved matters if necessary.
The company does not like to reply when it comes to refunding a customer. My fiance ordered me a bear and it actually came compared to all these other reviews. Although it was initially shipped to the wrong address. Once I finally got it the box and bear were damage. We reached out to the company and they said I could return with a full refund and credit for shipping. I sent the bear back with tracking and they have had it for almost three weeks now....still no refund or acknowledgment of the three emails that were sent to them because this business apparently has NO phone number to contact them.
I feel this was a simple matter that was being taken care of professionally but turned bad an no we are out almost $70 for their damaged product. I would not recommend ordering from here and if you do hopefully you'll have no issues.
They are liars and thieves. I ordered a phone case from them at least 4-5 months ago. Never received it. They do not return messages sent to them on their site. They one time said the item was out of stock and more were due to arrive. They said I would have it the following week and I never received it.
They took my money and never shipped. They are a terrible representation of beautiful flowers!!!!!
Hi Sylvia! So sorry to hear this happened to your order! Not sure why this case didn't get shipped out from our warehouse but I've refunded your order in full and can issue you a $15 store credit for the inconvenience if you'd like me to do that?
I await the refund which has yet to show up as a credit in my checking account. I will definitely let you know.
Thank you,
Sylvia
Placed & paid for order & never received.
I placed an order on 7-31-19 & order was chargd to my credit card on same date. I havent received my order. I received a payment confirmation from the business but have received no replies from the numerous emails I have sent them in regards to my order. Theres no phone number listed on the business' web site & no other means of contact other than the email address they list on their site. I would simply like them to fulfill my order or refund the amount charged to my credit card.
I would like a refund to my credit card in the amount of the purchase $28.44
We have no record of the customer placing an order within our system after searching
with their name and email that was provided. This information is necessary and allows
us to locate an order that has been placed with us, unfortunately, we do not have any
records of an order ever placed by the customer.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have my credit card statement where $28.44 was charged to my mastercard ending in ***.....My credit card information is as follows:
Unfortunately, with the information the customer has provided we do not have any orders on file linked with the information. We ask the customer to view their order confirmation which is sent via email immediately after placing an order. The customer might have purchased from a similar online store.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have my credit card statement showing the transaction. I want my money back!!!
Unfortunately, we still can not location any orders with the information provided. We have reached out to ***'s email, to be able to receive any documents proving he has purchased from Dose of Roses and not any similar website. Waiting for customers response.
I place an order and I only received 1 item out of 3 order
Order number XXXXX
I didnt receive my all my products u order
The order in the question was placed on August 13,2019, for the White rose bunny, Medium Red Rose Bear and the Limited Edition Medium Red/White bear. The customers desired Resolution is to receive all 3 items. They were shipped on August 8, 2019, and delivered on August 17& 18, 2019.
failure to ship out an order
last thursday ordered the LED Galaxy Rose for a very special friend of mine's birthday the order still lists unfulfilled as of today 8/20/19 did a quick check on you site and saw they have NUMEROUS complaints about them. Immediately notified my bank to get the charges reversed and informed them to revers the charges and cancel the order as well Notifying you because they are still doing it from your filed complaint earlier this year.
08/16/19 P***($54.98) reverse these charges.
- The order in the question was placed on August 15, 2019, For our product of the Enchanted Galaxy Rose, the customer reached out and came in contact with one of our representatives providing information that their order failed to ship out. Desired resolution is to reverse charges, On August 20,2019 he was refunded $54.98 to his card ending in ***.
I purchased a cellphone case from this company. Over a month later and multiple emails I never received the case or money back.
On July 6, 2019 I purchased a Glam Case - Luxury iPhone case for $29.95 with $4.99 shipping for a total of $34.94. I received confirmation of my order but never received any shipping or tracking information. In July 22, 2019 I sent a message to the company inquiring on the status. I received the following response:
Hey ***,
I'm extremely sorry, but we have had a video go viral on Facebook, which led us to be completely backed up in emails, and orders. We are just sorting through all of it now, and we promise to ship your order ASAP.
Thank you so much for your patience
***
Dose of Roses Support Team
On August 8, 2019 I sent a follow up message that I had still not received any shipping information or my order.
I was sent the following message that same day:
Hey ***,
I have looked into this for you. Your order is currently being fulfilled and will ship out in the next few days. You will receive a tracking number as soon as your order has been fully processed.
Take Care,
***
Dose of Roses Support Team
After this there was no further communication from the company and it is now August 17, 2019 over a month since my order and I have not received my order or any shipping/tracking info.
I want a refund of the $34.94 I paid. I want this credited to my card. I do not want store credit or a check mailed to me. I want my money back as soon as possible.
The order in question was placed on July 6, 2019, for our product of the Glam Case. Our
system indicates that the order has been fulfilled. We have reached out to the customer
to confirm if they have received the item and are awaiting a response.
(The consumer indicated he/she DID NOT accept the response from the business.)
4 months after placing my order, I finally received the case but it was not as described on the website. Very cheap quality but I chose not to even bother trying to return or escalate the matter any further. Very minimal communication from the company and only when I reached out did I receive generic statements about fulfilling the order. While my order was ultimately somewhat fulfilled months after it was originally supposed to be, I do not recommend anyone to do business with this company.
The order in question was placed on July 6, 2019, for our product of the Glam Case. We understand the customers frustration with their experience. We have reached out to them on April 22, 2020 informing them of the issue and providing them with store credit for future purchases.
I ordered on June 28th. It is now August 25th and nothing. I've read over everyone's reviews and it's safe to say I am unimpressed. Since I have not received my order I would like a full refund of my money please! I am order #1382. Definitely not worth the $34.44 I paid!
Yea, I just spent hundreds on a gift that was delivered today. I was told the roses in the bear were real which is I placed the order. Turns out, the person who I sent the gift for informed me that the roses are freaking paper like material and the galaxy rose I ordered as well is plastic! I'm embarrassed and extremely upset. These products are not worth the money at allllllllllll.
I ordered a bear and galaxy rose. The items came in damaged due to how this company packaged and I returned my order within the time specified. I have not received any communication of a refund after my return was shipped and signed as delivered. I would like a refund issued for my order XXXXX, this has been a very unpleasant and unprofessional experience.
I order a flower maybe 4 weeks ago. I emailed them multiple times. Never received a response or anything. So my girl finally emailed them. They replied to her once. Then didn't reply for another week. So they finally emailed back saying the flower will be here in another week or two. I asked for my money back and they just resent the same email about it being delivered in a week or two. Horrible customer service! horrible business. I don't even want the flower anymore but my
Girl said she'll keep even though they messed up my anniversary and everything
I probably should of checked here before I ordered. I'm just wondering how I get my money back for this order I have yet to receive. I have emailed them and also noticed today there website is no longer up.
I ordered and never received my package, nor did I get a response back after trying to contact....major scam!!!
There's no place to give negative stars, or I MOST CERTAINLY WOULD. I placed an order with this company on 7/12/19. I reached out 7/17 and received an automated response saying "due to our ad going viral on FB, they were behind and promised that my order would be shipped out as soon as possible". FB going viral??? Really?? VERY VERY UNPROFESSIONAL AND NOW SHADY IT SEEMS. I reached out again on 8/6 only to receive another automated response simply saying that we have recieved your email and will respond shortly. It's now 8/19, 35 days after my order. My account was of course debited the cost of my order, on Yup, you guessed it, on 7/12. Date of original order. I am still waiting on a response from my 3rd complaint. DONT WASTE YOUR MONEY WITH THIS HALF ASSED COMPANY. YOU WONT GET YOUR MERCHANDISE AND ITS IMPOSSIBLE TO GET REFUNDED MY PAYMENT IT SEEMS.
I ordered this 7-30-19... still have not received it.. very disappointed!! Missed my girlfriends birthday on 8/14... please explain to me why I have not received them or any word about my order...
Worst buiseness ever!!!! I ordered July 27 and nothing shipped, no return message, no phone#!!! What the ***! I want my order, or my money back!
This company has taken my money for a product that they sell an have not sent out the order it's going on a month now no # to reach this company at al
I have sent 10 emails and no response yet I wAnt my refund asap
I want a refund for the item I have not received and to stop this company from stealing people's money with no way to contact them
The order in the question was placed on July 20,2019, for the Enchanted galaxy rose. Our system indicates that the order has been fulfilled and delivered on September 11,2019 however there is on way to verify delivery.
(The consumer indicated he/she DID NOT accept the response from the business.)
I dont accept there response because I should have been notified it was delivered I wasn't notified I tried to get in touch with this business I could not an if you guys did deliver it it wasn't to the right address which means I didn't receive the item an on top of that who runs a business with no way to get in contact with customer service and when you have weeks an months have went by look at the time frame
The order in the question was placed on July 20,2019, for the Enchanted galaxy rose. After investigating the order, the package was shipped and delivered. All customers do receive order/tracking confirmation emails to the email provided to the order. Unfortunately, we can not process a refund to the original form of payment. What we may do for the customer is reship the order or issue store credit for the purchase. Waiting for customers response
(The consumer indicated he/she ACCEPTED the response from the business.)
I will accept this but I would like to have it shipped to a different address