Dose of Roses Beverly Hills

These people are the biggest frauds ever. I repeat do not purchase from their website.

Only reason they've received a star is because I had no choice but to leave 1. I wish I could leave negative stars. So I can put 100. Smh. Crooks

The Company's Delivery Expectations Aren't Honest and The Company's Customer Service Is Highly Unprofessional.
I purchased an online order around June 19th. I was told that I would receive my item within 5-7 business days. It's roughly going on 2 weeks and my update states that my item hasn't even received a packaging sticker yet. I understand that some businesses have their hands full with work, however I reached out to them and they've done a poor job and being responsive to my package's whereabouts.

False advertising!! Plastic garbage! BUYER BEWARE

Ordered my rose on June 15. Got an email stating that my order was being being processed. Even got a shipping number to track the package in the USPS website. June 27th I checked my email and in my spam folder was an email from the support team stating they needed a picture of my ID, a copy of my billing statement, and 3 other questionable needs that I have forgotten. They stated they needed this to process my order. So maybe along with ripping me off they wanted to steal my identity too? I sent an email back that same day, it is now July 3rd and I have not heard anything back and definitely have not received the product I payed for. If this is just an honest mistake it would be nice to hear something back and get a clue as to where my rose is. However, if not, which is what I am leaning towards, then I will find what legal action can be taken to either get a refund or get a product. Order #XXXXX

does of roses is a fraudulent website if you have made a purchase I strongly recommended you go to your bank and file a dispute of the purchase also cancel the card you used. they got your info and will try a second transaction. save all emails and show them to your banker/lawyer. fraudsters will use social media mostly through instagram or facebook to "advertise" their so called products. what I do is if something catches my eye on the net I look through amazon for that product because amazon works with almost all overseas retailers. if the website you are buying from states that they are located in the USA use google maps. this co. DOSE OF ROSES says they are in hollywood XXXXX santa monic boulevard los angles. when you go on google maps that address is for a apartment complex. be carful when on shopping from new websites look for phone numbers, street addresses, main company location and do some research before you spend the money.

Well its only been seven days,but the promised date of arrival is past with no update or contact info.I wish I would of came here first and researched the company,because now I'm skeptical about receiving my order at all.besides that my wife's birthday was today,and I have no gift for her
.I can't get a email back,and theres no number to call,or at least I haven't been able to secure one,and after reading some other reviews they don't answer the phone anyways.On top of it all im hearing the products are not as advertised.Now my wife was a bit disappointed,and I feel like a fool for not looking into this company more...I really just want what I ordered.I will be filing a formal complaint if not received by next week.

Do not use this company ever! Ordered a product 2 weeks ago now going on 3. Emailed them and never received a response. Now I go tot check the status of my order and it says the website doesn't exist! Horrible customer service. Will be filing a claim with my bank for fraud.

I have made several attempts to contact the business after many days of not receiving any updates on the product in which I ordered.
June 14th -order date ***, purchase price $23.56, spoke to someone calling them selfs "***", I've heard nothing from the "customer service in over 12 days.

Ordered an item over 2 weeks ago and still haven't received it. When I go to the tracking number they gave me, it says it doesn't exist.
Ordered mid June. Still have yet to receive it. Was told I would receive it 3-5 business days.

I ordered roses through the company's website and received invalid tracking information. No response from their support team after refund request.
I ordered roses through the company's website and was charged $42.37. I did not receive any tracking information so I reached out to support three times for assistance and received no response whatsoever. Tracking information was finally given to me via email, but it is "invalid" and leads nowhere. I reached back out to support requesting a full refund and have received no response. This is an absolute scam.

Every time I try to track my order it says no tracking for the number given to me to track. I hope this is not a scam. There is no number to call.

I just placed an order for two galaxy roses and I wish I looked at the reviews first. I better get these roses within 5-10 business days like stated on their website. If not, I would like a full refund. They're coming from China??!!! Thought these were from Beverly Hills. Seems like a scam. If I just got robbed of my money, expect to get sued, "Doses of Roses".

Absolute scam these people got my rose 4 weeks after ordering it's a cheap crappy plastic rose nothing like what I ordered

Ordered a galaxy rose a week befor my wifes birthday. I was ok with getting it a few days after her bday worst case. Its now a week AFTER her birthday and I still dont have a tracking number? I email whoever jenny is and there like automated answeres like come on grow up. Its 2019 and people still cant run a business correctly. When you get your order confirmation its specificly says 1-2 days of order fulfillment. Not even close

I have placed a order for multiple items its been over 10 -15 days of the same sitting in china

Placed my order on June 10th and received my item on June 28th. This is not the shipping time you all quoted on your site. I tried reaching out to the company multiple times through the email they supplied with no luck so I tried facebook. Messaging them on facebook worked they got back to me the next day. They said "Hey ***, We are so sorry for the confusion. What happened was we had an issue at the warehouse in CA and that lead our stock to be damaged. So then we reached out to our international warehouse and they helped us out, which is why it was longer and came from China. Sorry again!" I gave them the benefit of the doubt, maybe they were really busy and needed just a little bit more time.

Well then it is June 28th and got an email saying my package was delivered. It was shipped in a air inflated padded bag, but they were almost all popped. The box it came in was completely smashed and I feared the rose was broken. Well after opening the box I realized this company was a sham. The website said "The process by which our roses are crafted is very unique! First, we take the roses that are grown from our various farms, we then use a special technique that freezes them so they can live forever!" The rose I received was COMPLETELY plastic (except for the screw that holds it together). You can even see the screw head in the top that holds the plastic petals to the plastic stem. Also the site says it comes with a beautiful stand which is not true.

Now since I took a screen shot of the page and sent it to them, which they stated it was a real flower, they have now changed the wording on the website to "The process by which our roses are crafted is very unique! First, we take iridescent metal and use a special technique that applies them to the gold stem & look so eye-catching!"

If you want to see these things truthfully, I suggest you look them up on amazon. I just looked up the item I bought and it was described and had real photos from real customers. The reviews you see on their website are fake. Also it seems as though this company has made dozens of copy and paste websites just to sell these things.

Item received is not the item as advertised.
Item: Galaxy Rose
Description: "The process by which our roses are crafted is very unique! First, we take the roses that are grown from our various farms, we then use a special technique that freezes them so they can live forever!
They are then coated in 24k gold and covered in a holographic coating to allow them to look so eye-catching!"

Item received: Cheap plastic sheets screwed onto a yellow plastic stem.

Advertised as a living rose that has been permanently preserved. Delivers cheap *** shipped all the way from China.

What this company is doing is criminal.

placed order on june 15th and they took the money from my acct but still havent received product. tried to contact via email and no response.
As of 6/28/19 ive yet to receive product that was estimated a 5-7 business day shipment and ordered on 6/15/19. Paid $24.95 and the money was automatically taken but have contacted them via email since no phone number available and no response.

I ordered 2 of the galaxy roses about a week ago and I still haven't received my tracking number or anything other than an email confirming that my order was placed.

This website advertises that it's hand made 24k gold roses take 1-2 days to make and 5-10 business days to ship and yet its been almost half that time and I've got nothing, not even an email to tell me it will be late.

After reading these reviews it seems like it's a company policy rather than an honest mistake. If I do not recieve my roses soon I will look into canceling my order and if they are fake plastic trash from china like I seem to be reading all over then I will be informing my bank to reverse charges and I will contact the proper authorities.

I have not received the items I ordered. I emailed customer service and received an automated response about "we are looking into the issue"
Galaxy rose and 14" rose bear