D&R Remodeling, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This order was delivered on 7/**/2016. Please refer to attached. Customer did not enter their email correctly when placing there order, that is why no communication was received

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Return Merchandise Authorization processed for full refund of $

Refund has been issued in full

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The
item was again returned RMA #*** on Saturday December **, Awaiting refund
*** ***

This order was not successfully placed. FragranceNet.com has not taken funds. *** auth will drop and funds then returned back to customer's *** account

Please note we have received customers request and we have processed return information in our systemIn addition a prepaid postage return label has been emailed to customerA full refund will be issued back to customers original payment method once the items are received at our
warehouse. Thank youCustomer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Order shipped 12/**/2015. Return Merchandise Authorization has been processed and sent to customer to return the product upon receipt. Additionally, orders can be cancelled on the web site

In response to *** *** email of 9/**/2015; our customer service department responded with a request to verify shipping address so that an order could be reshipped. Tracking shows package out for delivery since 9/*/2015.Please verify shipping address so that we may reship order.
Address on file is:*** ***
*** *** ***
*** ** ***

Refund issued as customer never received delivery from Post Office

Customer has been refunded in full

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Refund of $back to *** account

Thank you for your feedbackWe have created an RMA for the customer and a prepaid postage return label has been emailed to the customerA refund will be issued upon receipt of return

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***