EOS Fitness

Hi,We have refunded $RGF and Mem Dues $($49.94) today by ***You should have received confirmation of refund and next bill date. Sincerely,EOS Fitness

Hi,
We don't see any notes in the system that a cancellation was ever requestedWe have notes that we attempted to contact you during the Validation process and the calls were not returnedIf you have records of any emails that were sent or calls that we made, we would be happy to look into this furtherSincerely,
EOS Fitness

Hi ***,
We are refunding $for each of the months from Jan-JuneThis comes to $You will receive a check for $via mail to the *** *** *** *** address and $refunding to the card on file.
Also, agreement has been cancelled with no further
billing and no cancel fees.Sincerely,
EOS Fitness

I called and canceled my account over the days they said I need to but they are still trying to charge me for canceling monthsI've read reviews saying that they do this I didn't think it was trueBut it looks like they still are doing this I agree that I owe them $but they are trying to charge me for months I did not use

I joined eos to help lose baby weight, after a short time my back and neck became so bad that the pain was radiating to my hand and it was really starting to affect my ability to workI've been going to the dr and trying various treatments and nothing is helpingI contacted eos with a drs note and she state I need a different note stating a disabilityI went back to the Dr and got another note stating that my back condition is permanent and that I cannot exerciseEos is still claiming that the drs note is not sufficient It is really unfair and not ethicalI cannot use this membership because I clearly have medical issue that doesn't allow me to exercise

EOS refunded my credit card $so that's squared away, but they haven't refunded my checking account sufficiently.I am owed a total of $into my checking account but only received a refund for $on
8/This means my last charge from EOS at 8/of $still hasn't been refunded

The Staff at Eos Fitness never clean or wipe down the Equipment , when we asked why they never clean their answer is that they are short staffedMe and of my gym friends got very sick just recently and still recoveringAll the Gym equipment they have are broken and they don't replace them on timeThese were not the issues when the gym was owned by *** gym last year

I have tried to cancel my no contract membership for months through emails and phone calls.They do not respond
Kevin R*** is the contact name

On 6/3/16, I signed up for a gym membership at EOS Fitness in Temecula, CAIt is a month to month agreement with a day cancellation requirement, and I have the printed contract in my possessionI also signed up for a personal trainer, month to monthI was not given a contract for thisWhen I left the gym I asked for copies of contract signedI gave EOS Fitness my credit card number and authorization for automatic withdrawals for membership and personal trainingOn 7/25/16, I went to the desk at said gym to cancel my personal training, and was told I had signed an month contractManager "DAZ" said "here I'll print up what you signed"I had never seen this contract before, and I would never sign up for a years personal trainingI cancelled my gym membership by phone as contract details 8/1/16, and followed up with a certified note and cashier's check for the $owing 8/10/I am getting emails threatening me with judgment and collection if I don't continue to payAls

I was never made aware of any contract for personal training I was told I could cancel anytimeWell now that I want to cancel I am told that I am locked into this contract, I’m told I signed a contract I was never made aware you were looking at the computer screen telling this signature popping is a waiver of liability , one was a right to charge my card, never was I told I was signing a contractI tried to be reasonable I said I can’t afford this right now I have medical expenses *** told me what he could do is freeze it for a year and then we could look at itI followed his guidance and now he is saying I can’t get it frozen and because I agreed to it I’m acknowledging a contract and they will just charge meI will never set foot in that gymI was so grossly manipulatedPlease look into thisI was tricked into this never did I sign any contract that I read I was told I was signing waivers of liability

On 1/3/I spoke to Amare A by phone to sign up for the EOS special of $and $a month fee for myself and my cousin These were suppose to be separate accounts as I told him and he said ok However, when they charged my checking account they billed me for both, plus a annual fee $twice The annual fee was never explained to me and I was unaware of it until I saw it on my checking account When I called on 1/16/and spoke to someone on the phone they were not helpful and stated there was nothing they could do about the annual fee, they just keep saying they were sorry that the original people did not explain this at the time I signed up Called about the next day which is today and request to speak to manager and they wouldn't let meThey keep giving me the run around I cancelled my membership but it will not be cancelled until February, still they will not refund the $back to my checking accountI feel they fraud me advertising it was only $to start

Hi,I am sincerely sorry for the experience that you have hadWe have contacted the credit agency and have put in the request for the $to be refundedThey have advised that it will take 5-business days to be refunded and removed from collections.Sincerely,EOS Fitness

I have made several attempts to cancel my gym membership with EOS Fitness Going back to December The cancellation process is needlessly complicated I'm sure it's designed that way intentionally to keep people from canceling I sent an email to their corporate office which was ignored They continued to charge my bank I finally made contact with a representative over the phone today who said they could cancel my membership without the day grace period if I forwarded my original email I did forward the email They responded by charging my bank another monthly fee (?) of and, an additional No idea what that one is for

At first , I loved EOSThe staff is friendly but I recently wanted to cancel my personal training sessionsWhen I signed up, I was told I could cancel anytimeI should have known it was to good to be trueI tried cancelling and they told me the only way I can cancel is if I moveWhich sucks because when I signed up, the employee told me I could cancel whenenverNow I'm stuck paying a trainer I don't even see

In December I signed up with EOS Fitness over the phone with Erica At that time I was told a contract & key fob would be left at the front desk for me to pick up I went to the location the next day and there was no contract or key fob, so the attendant on duty made me a key fob and told me she would request a copy of my contract for me
A few days later, after there was still no contract for me, I called to ask about it and also to ask when my first regular payment would be due as - - again - - I had none of that information I again spoke with Erica who informed me that not only would I pay my first dues on the 1st, I would also be charged a $30+ fee for a "price guarantee" fee I told Erica she had never told me this and she said if I didn't pay it I would get NSF fees because it was too late to cancel my contract
The next day I called and spoke with the manager Wes because I also had to change my payment information (the night before Erica told me it was "to

I had to cancel my gym membership due to a medical injuryI was injured on July 3rd and since have not used the gyms facilitiesI was seen at physical therapy on Aug 1st and advised to cancel my membership as I would be unable to use the equipment for quite a whileWhen I spoke with member services they informed me that my billing date is the 28th so I would have to pay for August and SeptemberThe gal let me know that I can use the gym until September 27thI again explained that I am unable to use their facilities due to my back injury yet she did not careSeems to me that this business is taking advantage of my situation to Bill me for extra monthsI am already out their yearly fee which they wouldn't consider refunding or proratingI am thoroughly disappointed with the lack of common sense and customer courtesy

I am charged $per month for my membership and another $IF I have insuffiecient funds at the time of my monthly billI am totally okay with this and understand perfectlyMy problem is that I was charged $on August 29th, September 5th, and September 11th! When I called, Armando S*** said that those transactions weren't showing up on his side and asked me to screenshot those transactions in an emailWhich I did, he asked me to give him hours to figure it outMore than hours pass, no call, no emailSo I shoot him an email, he replies back at 6:37am with I will have an answer for you in an hour! Again, No call, No emailSo I call again ! This time Armando is not their and the girl on the phone asks for my name and number to hand over to a different managerAGAIN no call or no emailI am so frustrated with this placeI loved it until this point, should of listened to everyone else that said they were a fraudI am demanding my money to be refunded f

Thank you, EOS
Fitness and Revdex.com, for the quick responsesWe are likely to accept the resolution but request clarification re: the agreement to waive "past due balances." The billing practices have been confusing, as there were many more charges than expected, and a credit card dispute along the wayPlease verify how much is being reversedMrsB*** respectfully requests that all charges that were not already reversed by the credit card company be refunded. Thank you for confirmation that the account has been closed, and the phone calls will stopIf we could simply clarify the detail on the financial matter, I think we will have a quick resolution

Hello, The charge of $was the Annual Rate Guarantee fee of $+ your monthly dues of $We are going to waive months of membership fees for the inconvenience. Sincerely,EOS Fitness

My problem is that I signed up for personal training but was not well enough informed that I would be paying for months bi weekly of dollarsI would have never signed up if I was properly shown what my contract looked likeI actually didn't even know I was signing a "contract"I thought I could cancel anytime due to how the person signing me up was talking to meI was scammedAfter I signed up and went for a few weeks, I became very illI was sick for months and went to the hospital for days and was still sick another monthI do not feel like I could go back and workout anyway