It felt and looked a lot like bait and switch to meI get the feeling a lot of people take you Quicken banker's word for things without actually reading the documents they presentMy mortgage was sold to Quicken from another lender and after a few months, I got a call from Quicken asking if I wanted to refinance to remove my PMII have heard about these loans but have not researched themThe banker said, "no cost for closing and nothing added to the loan balance"When they presented the documents, there was a $cost to borrower listed on the estimateWhen questioned, the banker said that the system automatically does the numbers but didn't know that insurance/taxes were paidI hadn't given any money but did ask multiple times, "this isn't going to cost anything, right?" and "I can back out when I want, right"A care specialist emailed me to ask for more "to-do" documents and said that my escrow account would be liquidated, used to pay down the balance and that a new escrow account would be createdConsidering that the escrow pays my insurance and taxes and that it is funded over the year, I asked how that affected my escrow contributionsShe could not answerI also asked why the loan amount was higher than my current balanceShe could not answerWhen the banker called to answer these questions, he said that all is well, blah blah blah and asked if I had been burned by another mortgage company.........NoI am just not an it and you solicited me, not other way aroundThe numbers didn't line up as is and all of this was only to remove the PMI, a small savingsA new disclosure came out after our call that now had a loan amount higher than my current balance, money being used from my loan to pay closing costs and if what they said about using my escrow to pay the current loan balance..........would have added up to $again, just reflected as $out of pocketAt that point, I told them to cancel the processThey are super shady, period
I connected with Quicken Loans through the relocation process with my new employerQuicken Loans delivered everything that I could have requestedI spent a few minutes on the phone with my advisor to get preapproval for a mortgageFrom there, most of the paperwork was handled online at my convenience with a few phone calls from the Quicken Loans team when appropriateEveryone I worked with was competent and professional leading to a smooth closing on my new homeI highly recommend Quicken Loans!
We had a great experience with Quicken Loans The whole process was thorough, quick and easy The appraisal went smooth and they came to our house for the closing We got a much lower rate with the year versus the year were with before and for only less than $more month We are glad we did it
My refinance experience with Quicken Loans was simply excellent All paperwork was submitted on line which made the entire process quick and easyMy closing was done within days with an interest rate I am very pleased with My mortgage Banker Robert Davis and Personal loan officer Laporcha Turner advised me each step of the way during the whole lending processThey were very knowledgeable and quick to respond to any questions I may have hadI am completely satisfied to be a customer of Quicken Loans
The team members at Quicken Loans Inc are very helpful from beginning to end of the refinance processEverything thing is done online which is very helpful and saves a lot of timeThe MYQL website is very easy to useThe team members keep in touch with you through every stepThe rates were very goodThere was no bait and switchAlso no hidden feesI would recommend Quicken Loans Inc to anybody
I am so happy to have gone through the process of purchasing a home with Quicken Loans They provided me with support all the way from the begining to the end Always answered my questions immediatly, never waited for phone calls I love how easy www.myql.com was to navigate and how fast I could submit all paperwork needed Buying a home is such an experience but it's also very confusing and Kent Wenzel and Scott Biddle were AWESOME in making the process easy to understand I will definitley go to them again when we purchase our second home
I recently refinanced my home with Quicken loans and it was the most pain free experiences of my life They were able to obtain all of the documents required on my behalf and from start to finish the process was so easy I don’t think I will refinance with a traditional bank ever again
I was completely satisfied with the great service and easy website to refinance my mortgage through Quicken loansRob Lynott was especially helpful and always followed up with me promptly
I was interested in a refinance on my home which was at a 5% Arm at yearsI was capable for a VA loan.Jim Roberts got me started on this and explained the process.He was very thoroughI qualified for the VA loan at 3.75% but due to my property and VA requirements my out buildings had to be stripped,primed and repainted.Living in Minnesota the middle of October was not exactly a good time to get this done.Jim switched me to a conventinal loan at 3.87%.This was still a very good savings for me,and I did not have to re-paint all my out buildings.I can honestly say it was a great experience with JIm and Quikens loan.They did exactly what they said and did it in a prompt manner
No one I believe wants to pay closing costs but it is all part of the program.Thankyou Jim and Thankyou quikens loan on a job well done
I can not believe how professional and courteous the people are regarding guicken and loans I was taken step by step of what and when things were going to happen and everything was in a timely fashionI am overwelmed on how the materials looked and were handledI am more then pleased and thank quicken loans for making my life easier with lower payments and reducing my intrest to half Thanks for everything especialy Katlyn Weldon for making it possible and staying with me every step of the way
It was very easy and professional working with all members of the Quicken staff
All my questions and concerns were handled in a professional and timely fashion
I would highly recommend them as a mortgage company to do business with
From beginning to end, the process was painless Rocket mortgage worked with me on every level and was easily accessible to ask questions and answered me even on the weekends!
Do not use Quicken Loans for refinancing your home!! They will send an appraiser that will give a very low appraisal! Our appraiser compared our home, to homes in a different city, county and school district!! The home values, in the town we live in, cannot be compared to other cities, counties or school districts in our areaThis town was recognized as one the best towns in Texas to raise a family, and the school district is exceptional!
It felt and looked a lot like bait and switch to meI get the feeling a lot of people take you Quicken banker's word for things without actually reading the documents they presentMy mortgage was sold to Quicken from another lender and after a few months, I got a call from Quicken asking if I wanted to refinance to remove my PMII have heard about these loans but have not researched themThe banker said, "no cost for closing and nothing added to the loan balance"When they presented the documents, there was a $cost to borrower listed on the estimateWhen questioned, the banker said that the system automatically does the numbers but didn't know that insurance/taxes were paidI hadn't given any money but did ask multiple times, "this isn't going to cost anything, right?" and "I can back out when I want, right"A care specialist emailed me to ask for more "to-do" documents and said that my escrow account would be liquidated, used to pay down the balance and that a new escrow account would be createdConsidering that the escrow pays my insurance and taxes and that it is funded over the year, I asked how that affected my escrow contributionsShe could not answerI also asked why the loan amount was higher than my current balanceShe could not answerWhen the banker called to answer these questions, he said that all is well, blah blah blah and asked if I had been burned by another mortgage company.........NoI am just not an i
t and you solicited me, not other way aroundThe numbers didn't line up as is and all of this was only to remove the PMI, a small savingsA new disclosure came out after our call that now had a loan amount higher than my current balance, money being used from my loan to pay closing costs and if what they said about using my escrow to pay the current loan balance..........would have added up to $again, just reflected as $out of pocketAt that point, I told them to cancel the processThey are super shady, period
Quicken Loans was extremely easy to do business with and provided a competitive product
So well done Always kept follow up going during each step Everything was in time and done expeditiously
I connected with Quicken Loans through the relocation process with my new employerQuicken Loans delivered everything that I could have requestedI spent a few minutes on the phone with my advisor to get preapproval for a mortgageFrom there, most of the paperwork was handled online at my convenience with a few phone calls from the Quicken Loans team when appropriateEveryone I worked with was competent and professional leading to a smooth closing on my new homeI highly recommend Quicken Loans!
We had a great experience with Quicken Loans The whole process was thorough, quick and easy The appraisal went smooth and they came to our house for the closing We got a much lower rate with the year versus the year were with before and for only less than $more month We are glad we did it
Quicken loans was very helpful! They called us to keep us updated on a weekly basis at the end of the process
My refinance experience with Quicken Loans was simply excellent All paperwork was submitted on line which made the entire process quick and easyMy closing was done within days with an interest rate I am very pleased with My mortgage Banker Robert Davis and Personal loan officer Laporcha Turner advised me each step of the way during the whole lending processThey were very knowledgeable and quick to respond to any questions I may have hadI am completely satisfied to be a customer of Quicken Loans
The team members at Quicken Loans Inc are very helpful from beginning to end of the refinance processEverything thing is done online which is very helpful and saves a lot of timeThe MYQL website is very easy to useThe team members keep in touch with you through every stepThe rates were very goodThere was no bait and switchAlso no hidden feesI would recommend Quicken Loans Inc to anybody
I am so happy to have gone through the process of purchasing a home with Quicken Loans They provided me with support all the way from the begining to the end Always answered my questions immediatly, never waited for phone calls I love how easy www.myql.com was to navigate and how fast I could submit all paperwork needed Buying a home is such an experience but it's also very confusing and Kent Wenzel and Scott Biddle were AWESOME in making the process easy to understand I will definitley go to them again when we purchase our second home
It seemed like it took a really long months for this action, nothing quick about it
I recently refinanced my home with Quicken loans and it was the most pain free experiences of my life They were able to obtain all of the documents required on my behalf and from start to finish the process was so easy I don’t think I will refinance with a traditional bank ever again
I was completely satisfied with the great service and easy website to refinance my mortgage through Quicken loansRob Lynott was especially helpful and always followed up with me promptly
People are great and quick to respondI had a great experience!
I was interested in a refinance on my home which was at a 5% Arm at yearsI was capable for a VA loan.Jim Roberts got me started on this and explained the process.He was very thoroughI qualified for the VA loan at 3.75% but due to my property and VA requirements my out buildings had to be stripped,primed and repainted.Living in Minnesota the middle of October was not exactly a good time to get this done.Jim switched me to a conventinal loan at 3.87%.This was still a very good savings for me,and I did not have to re-paint all my out buildings.I can honestly say it was a great experience with JIm and Quikens loan.They did exactly what they said and did it in a prompt manner
No one I believe wants to pay closing costs but it is all part of the program.Thankyou Jim and Thankyou quikens loan on a job well done
I can not believe how professional and courteous the people are regarding guicken and loans I was taken step by step of what and when things were going to happen and everything was in a timely fashionI am overwelmed on how the materials looked and were handledI am more then pleased and thank quicken loans for making my life easier with lower payments and reducing my intrest to half Thanks for everything especialy Katlyn Weldon for making it possible and staying with me every step of the way
It was very easy and professional working with all members of the Quicken staff
All my questions and concerns were handled in a professional and timely fashion
I would highly recommend them as a mortgage company to do business with
Faster and friendly customer service is commendable! Keep up the good work!
From beginning to end, the process was painless Rocket mortgage worked with me on every level and was easily accessible to ask questions and answered me even on the weekends!
Do not use Quicken Loans for refinancing your home!! They will send an appraiser that will give a very low appraisal! Our appraiser compared our home, to homes in a different city, county and school district!! The home values, in the town we live in, cannot be compared to other cities, counties or school districts in our areaThis town was recognized as one the best towns in Texas to raise a family, and the school district is exceptional!
My experience was very very good